Company Description Digital Style House (DSH) is an Inc. 5000-ranked social media marketing agency based in Los Angeles, serving over 100 active clients and 1,100+ brands. Founded in 2016, DSH operates like an in-house content team for mid-market brands across DTC ecommerce, hospitality, health and wellness, home and interiors, fashion, food and beverage, and medical aesthetics. The agency offers organic social media strategy and management, paid advertising on Meta and TikTok, UGC creator programs, DM automation, content production, photography, and website design. With proprietary workflows, dedicated account managers, and a cross-functional creative team, DSH focuses on delivering strategic, high-performing social media content and campaigns. Candidates can learn more about the company and open roles at digitalstylehouse.com.

Role Description The Social Media Coordinator is a full-time remote role responsible for supporting day-to-day social media execution across multiple client brands. This position will schedule and publish content, manage social media calendars, and assist with community management, including monitoring comments and messages. The role involves drafting and editing social copy, collaborating with designers and content creators, and aligning posts with each client’s brand voice and campaign goals. The Social Media Coordinator will help track performance metrics, prepare basic reports, and share insights with account managers to optimize content and engagement. This team member will also stay current on platform trends and best practices to inform ongoing content and campaign recommendations.

Qualifications

• 1-2 years experience.
• Candidates should possess skills in Social Media Content Creation and Social Media Marketing to plan, produce, and publish engaging posts across major platforms.
• Candidates should possess strong Writing and Communication skills to craft clear, on-brand messaging and interact effectively with clients and online communities.
• Candidates should possess Digital Marketing skills to support campaign execution, understand basic performance metrics, and contribute to growth-focused strategies.
• Relevant skills such as familiarity with Meta, TikTok, and other social platforms, basic analytics tools, and experience working with content or project management systems are beneficial.
• Additional qualifications that would be beneficial include prior agency or multi-brand experience, strong organizational and time-management abilities, attention to detail, and the capacity to work independently in a remote environment.

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money.

Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko.

From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact.

Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US.

It’s still day 1, come build the future of shopping with us!

This position is remote-friendly.

🧚 Our Marketing team

No one is more creative and data-driven than this team; they truly combine the best of both worlds. The Marketing team’s mission is to put our product into the hearts and hands of millions of users around the world.

• The Growth Team builds and scales innovative growth engines to conquer markets, attract, and retain users.

• The Brand & Communications Team shapes Joko's long-term vision and builds a lasting emotional connection with users.

• The Campaign & Merchandising Team drives our B2C campaign calendar and elevates the shopping experience.

• The B2B Marketing Team positions Joko as the top partner in our space and builds a standout employer brand.

Led by Isa, our CMO, the team is constantly innovating to take the business to new heights.

🎯 What you will do

As CRM & Lifecycle Manager, your mission is to design and run lifecycle programs that turn new signups into engaged, loyal, high-LTV Joko users. You will own the end-to-end CRM strategy across in-app, push, and email from the first onboarding message to the campaign that reactivates dormant users. You will join the Growth team, report to the VP Growth, and partner daily with Product, Data, and Brand teams.

Your main missions will be:

• Guide new users to their first Joko “wow” moment: The first days shape everything that follows. You’ll design the onboarding journey: messaging, timing, and triggers so every new user feels understood and reaches activation quickly. At our scale, getting those first touches right compounds into millions of engaged users.

• Turn engaged users into power users, and power users into advocates: You’ll build retention and referral programs that deepen usage among our best users, drive word of mouth, and lift long-term retention.

• Maximize LTV across the full lifecycle: You’ll design cross-channel journeys that deliver the right benefit to the right user at the right moment. You’ll partner closely with Data to turn behavioral signals into segmentation and triggers, and with Product to keep lifecycle nudges tightly aligned with the in-app experience.

• Raise the bar on experimentation: You’ll run a continuous A/B testing program (hypotheses, tests, learnings, iterations) to improve existing flows and challenge our current lifecycle map. Every decision should be grounded in evidence, not intuition.

• Take CRM to the next level with AI: You’ll use AI to automate the operational grind (segmentation, copy iteration, QA, reporting) and unlock what we couldn’t run manually: sharper personalization, faster experimentation cycles, and richer lifecycle logic. You’ll decide where AI genuinely moves the needle (and where it doesn’t), then ship production solutions.

• Drive growth across the company: You’ll work hand-in-hand with Product, Data, User Acquisition, and Brand so CRM compounds alongside everything else we’re building.

👀 Who we're looking for

• Experience: You have 5+ years of experience in B2C CRM or lifecycle marketing, ideally in a high-growth mobile or consumer app. You’ve owned lifecycle programs end-to-end, not just executed individual components.

• CRM craft: You’re hands-on with modern CRM platforms (Braze, Iterable, Customer.io, or similar) and you know what “good” looks like across in-app, push, and email. Deliverability, segmentation logic, template design, and orchestration are second nature.

• Data-driven to the core: You read cohort curves, funnel data, and A/B test results fluently. You use data to form opinions and drive decisions, not just to build reports.

• Experimentation mindset: You’ve run structured A/B testing programs and know how to design experiments that actually teach you something, not just optimize a subject line.

• Curious and hands-on with AI: You’re genuinely excited by what AI can do for CRM. You’ve already built solutions from scratch using AI to improve workflows or drive impact, and you have real opinions formed from real attempts on where it works and where it doesn’t.

• User-centric: You’re relentlessly curious about how users think, what they need, and how they respond. Every message you ship starts from a real user insight, not a template.

• Ownership and drive: You take initiative, hold yourself accountable to outcomes (not activities), and move fast without dropping the ball.

• Attention to detail: You know a broken merge tag, a mistimed push, or a poorly segmented email can undo weeks of work. You have a talent for spotting flaws before they ship.

• Languages: You’re a native-level French speaker and fluent in English, our internal working language.

💎 Our perks

(Some of the benefits listed below are available to full-time positions only)

At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:

• Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.

• Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.

On top of that, we offer plenty of perks:

• 💸 Top-market compensation

• 📈 Equity for everyone with the chance to own a piece of what you build

• 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills

• 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings

• 💪 Contribution to your ClassPass subscription

• 🍼 8-week leave paid 100% for the second parent

• …and much more, check the full list here!

🤝 Our hiring process

1. Intro call: Quick screening with the Hiring Manager or the Talent team.

2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).

3. Step 2 – Role-specific assessments

   • For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design).

   • For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool).

4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.

5. References: Up to 3 calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money.

Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko.

From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact.

Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US.

It’s still day 1, come build the future of shopping with us!

This position is remote-friendly.

🧚 Our Marketing team

No one is more creative and data-driven than this team; they truly combine the best of both worlds. The Marketing team’s mission is to put our product into the hearts and hands of millions of users around the world.

• The Growth Team builds and scales innovative growth engines to conquer markets, attract, and retain users.

• The Brand & Communications Team shapes Joko's long-term vision and builds a lasting emotional connection with users.

• The Campaign & Merchandising Team drives our B2C campaign calendar and elevates the shopping experience.

• The B2B Marketing Team positions Joko as the top partner in our space and builds a standout employer brand.

Led by Isa, our CMO, the team is constantly innovating to take the business to new heights.

🎯 What you will do

As CRM & Lifecycle Manager, your mission is to design and run lifecycle programs that turn new signups into engaged, loyal, high-LTV Joko users. You will own the end-to-end CRM strategy across in-app, push, and email from the first onboarding message to the campaign that reactivates dormant users. You will join the Growth team, report to the VP Growth, and partner daily with Product, Data, and Brand teams.

Your main missions will be:

• Guide new users to their first Joko “wow” moment: The first days shape everything that follows. You’ll design the onboarding journey: messaging, timing, and triggers so every new user feels understood and reaches activation quickly. At our scale, getting those first touches right compounds into millions of engaged users.

• Turn engaged users into power users, and power users into advocates: You’ll build retention and referral programs that deepen usage among our best users, drive word of mouth, and lift long-term retention.

• Maximize LTV across the full lifecycle: You’ll design cross-channel journeys that deliver the right benefit to the right user at the right moment. You’ll partner closely with Data to turn behavioral signals into segmentation and triggers, and with Product to keep lifecycle nudges tightly aligned with the in-app experience.

• Raise the bar on experimentation: You’ll run a continuous A/B testing program (hypotheses, tests, learnings, iterations) to improve existing flows and challenge our current lifecycle map. Every decision should be grounded in evidence, not intuition.

• Take CRM to the next level with AI: You’ll use AI to automate the operational grind (segmentation, copy iteration, QA, reporting) and unlock what we couldn’t run manually: sharper personalization, faster experimentation cycles, and richer lifecycle logic. You’ll decide where AI genuinely moves the needle (and where it doesn’t), then ship production solutions.

• Drive growth across the company: You’ll work hand-in-hand with Product, Data, User Acquisition, and Brand so CRM compounds alongside everything else we’re building.

👀 Who we're looking for

• Experience: You have 5+ years of experience in B2C CRM or lifecycle marketing, ideally in a high-growth mobile or consumer app. You’ve owned lifecycle programs end-to-end, not just executed individual components.

• CRM craft: You’re hands-on with modern CRM platforms (Braze, Iterable, Customer.io, or similar) and you know what “good” looks like across in-app, push, and email. Deliverability, segmentation logic, template design, and orchestration are second nature.

• Data-driven to the core: You read cohort curves, funnel data, and A/B test results fluently. You use data to form opinions and drive decisions, not just to build reports.

• Experimentation mindset: You’ve run structured A/B testing programs and know how to design experiments that actually teach you something, not just optimize a subject line.

• Curious and hands-on with AI: You’re genuinely excited by what AI can do for CRM. You’ve already built solutions from scratch using AI to improve workflows or drive impact, and you have real opinions formed from real attempts on where it works and where it doesn’t.

• User-centric: You’re relentlessly curious about how users think, what they need, and how they respond. Every message you ship starts from a real user insight, not a template.

• Ownership and drive: You take initiative, hold yourself accountable to outcomes (not activities), and move fast without dropping the ball.

• Attention to detail: You know a broken merge tag, a mistimed push, or a poorly segmented email can undo weeks of work. You have a talent for spotting flaws before they ship.

• Languages: You’re a native-level French speaker and fluent in English, our internal working language.

💎 Our perks

(Some of the benefits listed below are available to full-time positions only)

At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:

• Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.

• Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.

On top of that, we offer plenty of perks:

• 💸 Top-market compensation

• 📈 Equity for everyone with the chance to own a piece of what you build

• 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills

• 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings

• 💪 Contribution to your ClassPass subscription

• 🍼 8-week leave paid 100% for the second parent

• …and much more, check the full list here!

🤝 Our hiring process

1. Intro call: Quick screening with the Hiring Manager or the Talent team.

2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).

3. Step 2 – Role-specific assessments

   • For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design).

   • For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool).

4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.

5. References: Up to 3 calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.

About TruelogicAt Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of...

About usRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our...

About TruelogicAt Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of...

About usRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our...

Our Mission:

6sense’s mission is to multiply what matters: growth, retention, and efficiency.  We envision a future where companies, teams and people reach their full potential.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging.  Every 6sensor plays a part in defining the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.  We want 6sense to be the best chapter of your career.

Senior Performance Marketing Manager

About the Role

We’re looking for a Head of Performance Marketing who thrives at the intersection of data, strategy, and execution—someone who sees paid media as a precision engine for pipeline growth. This is a senior individual contributor role with real ownership: you’ll set the strategy, run the channels, manage the budget, and be directly accountable for pipeline delivery against defined targets.

You’ll own the full paid media portfolio, including SEM, paid social, display, CTV, and emerging channels. You’ll work closely with cross-functional marketing teams to ensure every dollar spent drives measurable impact across the buyer journey. Sitting within the Digital Marketing team and broader Revenue Marketing organization, you’ll represent paid media at the executive level, making the case for investment, communicating performance clearly, and continuously raising the bar on what great looks like.

This is an opportunity to own and scale a high-performing, insight-driven paid media function that fuels company growth.

What You’ll Do

Paid Media Strategy & Execution

• Develop and own paid media strategy across all digital channels, including SEM, paid social, programmatic display, CTV, and emerging platforms.
• Lead channel planning with a full-funnel perspective, ensuring campaigns align to the buyer journey and drive qualified demand.

Budget Ownership & Performance Optimization

• Manage a significant paid media budget with full accountability for pacing, allocation, ROI, and performance.
• Make real-time investment decisions based on performance data, reallocating spend to maximize pipeline impact.
• Oversee both direct spend and third-party vendor investments.

Always-On Campaign Management & Campaign Partnerships

• Run always-on paid media programs that create continuous demand generation.
• Partner closely with the Revenue Marketing team to amplify key campaigns, launches, events, and strategic initiatives.

Audience Targeting, ABM & Retargeting

• Design and execute sophisticated audience targeting strategies.
• Build and optimize account-based marketing programs for priority accounts.
• Develop retargeting programs that support long B2B buying cycles and keep prospects engaged.

Pipeline & MQL Delivery

• Own performance outcomes, including MQL targets, pipeline contribution goals, and cost-per-opportunity benchmarks.
• Monitor results regularly and proactively identify and address performance gaps.

Channel Diversification & Experimentation

• Build and execute a structured testing roadmap across channels, audiences, creative approaches, and bidding strategies.
• Continuously evaluate new opportunities to improve performance and expand reach.

Landing Page & Conversion Rate Optimization

• Partner with web, growth, content, and design teams to improve conversion rates across paid traffic experiences.
• Drive testing and optimization initiatives based on performance data and user behavior insights.

Bid Strategy & Platform Automation

• Leverage platform automation capabilities including Smart Bidding, AI-driven optimization, and audience expansion features.
• Understand when to rely on automation and when manual intervention is required.

Agency & Contractor Management

• Manage agencies, contractors, freelancers, and platform representatives.
• Establish clear expectations, accountability measures, and performance standards.

Competitive & Market Intelligence

• Monitor market trends, competitive activity, and emerging channel opportunities.
• Use insights to strengthen targeting, messaging, and overall paid media strategy.

Reporting & Executive Communication

• Deliver clear, data-driven reporting to senior stakeholders and executive leadership.
• Serve as the subject matter expert for paid media performance and strategy.
• Represent paid media insights in customer, prospect, and executive conversations as needed.

What We’re Looking For

Required Qualifications

• 7+ years of B2B performance marketing experience with end-to-end ownership of paid media programs at scale.
• Demonstrated ownership of revenue-impacting metrics, including pipeline generation and demand creation performance.
• Deep hands-on expertise across two or more of the following:
  • Google Ads (Search, Display, YouTube)
  • LinkedIn Ads
  • Meta
  • Programmatic Display
  • CTV/OTT
• Experience managing and optimizing six- or seven-figure annual paid media budgets.
• Strong account-based marketing (ABM) experience.
• Experience using platforms such as 6sense.
• Strong analytical and reporting capabilities, including experience with:
  • Salesforce
  • Tableau
  • Dreamdata
  • Looker
  • Google Analytics
  • Comparable reporting and attribution platforms
• Experience with conversion rate optimization (CRO) methodologies and A/B testing frameworks.
• Experience managing agencies, vendors, and external partners.
• Familiarity with marketing automation and CRM platforms such as Marketo, HubSpot, and Salesforce.
• Ability to build reporting, analyze results, and generate actionable insights independently.

Preferred Qualifications

• Experience in a B2B SaaS or technology company.
• Enterprise software marketing experience.
• Experience working in complex buying environments with long sales cycles.

Competencies & Characteristics

Ownership Mentality

You identify opportunities, develop a point of view, and take action. You treat budget, pipeline, and performance outcomes as if they’re your own business.

Analytical Rigor

You use data to drive decisions, distinguish meaningful trends from noise, and translate complex performance metrics into actionable insights and compelling narratives.

Strategic Thinking with Executional Depth

You can operate at both strategic and tactical levels, moving seamlessly from executive-level planning to campaign-level optimization.

Curiosity & Experimentation

You stay informed on evolving trends, platforms, and technologies in performance marketing and continuously test new approaches to improve results.

Clear & Confident Communication

You can communicate effectively with executive leaders, sales stakeholders, marketing peers, and external partners.

Cross-Functional Collaboration

You build strong partnerships across Revenue Marketing, Sales, RevOps, Creative, Web, and Product Marketing to achieve shared goals.

Bias for Action

You move quickly, iterate often, and balance speed with thoughtful decision-making.

High Standards

You hold yourself and your partners accountable for delivering high-quality work and measurable business outcomes.

Base Salary Range: $113,185.50 - $166,005.40. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.

We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com

About Customer.io

Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the Role

Hi, my name is Nick Guardino, Senior Director, Marketing at Customer.io, and I’m looking for a highly technical Marketing Operations Manager who’s excited by APIs, webhooks, data flows, automation logic, and the integration work that makes a modern GTM stack actually function. This role is at the heart of how we connect tools, automate processes, and make data accessible across the organization.

You’ll work closely with Growth, Marketing, RevOps, Sales, and Customer Success to operationalize campaigns, integrate tools, improve data quality, and automate repeatable processes. Whether you’re building in Customer.io, Salesforce, n8n, or Zapier, writing a lightweight script, or designing a better webhook-based workflow, your work will directly power how we acquire, engage, and retain customers.

To thrive in this role, you’ll need strong technical instincts, a builder’s mindset, and a bias toward systems that are reliable, documented, and scalable. You’ll be the go-to person who can look at a broken workflow, inspect the payload, find where the data is failing, and build a more reliable path forward. You do not need to be a full-time software engineer, but you should be comfortable working close to code, APIs, databases, and technical documentation. If you’re energized by automation, data integrity, and helping high-growth teams move faster with better tools, we’d love to hear from you.

What We Value

Self-Motivation: Highly self-motivated with the ability to self-direct and drive solutions independently.

Team Orientation: A team-oriented mindset with the ability to work effectively with cross-functional peers.

Passion for the Craft: Passion for software, automation, integration, and continuous learning.

Prioritization: Ability to weigh competing priorities and identify the highest value projects.

What You’ll Do

• Build and own GTM integrations: Design, implement, and troubleshoot integrations across our marketing and revenue stack using APIs, webhooks, native integrations, automation platforms, and lightweight scripts.
• Create reliable automation workflows: Build multi-step workflows in tools like Customer.io, Salesforce Flow, n8n, Zapier, and other GTM systems. Incorporate branching logic, payload transformations, retries, error handling, alerts, and documentation so automations can scale beyond one-off hacks.
• Debug data and workflow failures: Investigate broken syncs, missing fields, malformed payloads, API errors, rate limits, attribution gaps, and automation edge cases. You should be comfortable reading logs, testing endpoints, and tracing data across systems.
• Support GTM systems architecture: Help define how tools should connect, where data should live, how fields should map, and how teams should use systems consistently across marketing, sales, success, and RevOps.
• Improve data quality and accessibility: Build processes that improve data hygiene, enrichment, segmentation, attribution, reporting, and operational visibility across the GTM organization.
• Write lightweight operational scripts: Use Python, JavaScript, SQL, or similar tools to automate recurring tasks, process CSVs, call APIs, restructure data, and solve problems that are too custom for standard no-code tools.
• Collaborate with GTM teams: Partner with Growth, Marketing, Sales, Customer Success, Product, and RevOps to understand business needs and translate them into reliable technical solutions.

What We’re Looking For

• AI Proficiency: You’ll regularly use AI to support your own technical work, whether that’s debugging code, refining workflows, or surfacing relevant solutions through well-crafted prompts. Beyond individual use, you should have a solid understanding of where AI is the right solution to solve business needs versus when traditional, code-based approaches are more appropriate.
• 2 to 5 years in Marketing Operations, Revenue Operations, Sales Operations, CX Operations, Solutions Engineering, or a similarly technical GTM systems role, ideally at a B2B SaaS company.
• Strong hands-on experience working with APIs, webhooks, automation platforms, CRMs, marketing automation tools, and data systems.
• Comfort reading API documentation, testing requests, inspecting payloads, troubleshooting errors, and understanding how data moves between systems.
• Experience building automations in tools like Customer.io, Salesforce Flow, n8n, Zapier, Make, Airtable, or similar platforms.
• Ability to write or modify lightweight scripts for operational tasks, such as batch data updates, CSV transformations, API calls, enrichment jobs, or one-off workflow fixes.
• Strong problem-solving skills and the ability to independently diagnose ambiguous systems issues across multiple tools.
• Excellent documentation habits, with the ability to explain technical systems clearly to non-technical stakeholders.
• Comfort operating in a fast-growing startup environment where systems change quickly and practical judgment matters.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $105,000-$125,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here: https://customer.io/careers

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

• 30-minute video call with Recruiter
• 45-minute joint call with Hiring Manager and technical lead
• 30-minute call with a cross-functional partner
• 1-hour live technical conversation with the panel

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join us!

Check out our careers page (https://customer.io/careers/) for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read - apply now.

About the role

As Going’s Director, Lifecycle Marketing, you will own the strategy, execution, and performance of the member lifecycle for our 2M+ monthly active members across email, push, in-app, and web — from onboarding through winback. You will set the roadmap, own the lifecycle calendar, build the reporting that tracks our impact, and lead and develop the lifecycle team. This is a semi-technical leadership role: you’ll be the senior owner of our Braze CRM and the go-to partner for Product, Engineering, and Data & Insights, while pushing the program toward AI-enhanced efficiency and automation at scale.

Why we’re hiring for this role now: As the world’s favorite cheap flight alert platform, we’re constantly looking for ways to improve our members’ experience. By hiring a Director, Lifecycle Marketing we will significantly improve our members’ experience from the moment they sign up and throughout their years of membership. You will report to the VP, Marketing.

In the short term, you will

• Develop a deep understanding of Going’s Braze integration, lifecycle program, and marketing tech stack, identifying the highest-impact opportunities to improve member experience and business results.

• Take ownership of the lifecycle calendar and campaign workflows, establishing clear intake, prioritization, QA, and conflict-free scheduling.

• Build a consolidated view of lifecycle performance and establish a reporting cadence with leadership.

• Get to know your team — their goals, strengths, and development areas — and establish your management rhythm (1:1s, rituals, priorities).

• Publish a prioritized lifecycle roadmap and experimentation plan.

In the long term, you will

• Own the strategy, enhancement, and execution of the full lifecycle program. Including scaling personalized, omni-channel communications across email, push, in-app, and web that support the Going mobile app, website, and new-to-market product value.

• Own performance and reporting end-to-end (onboarding through winback), continually improving key metrics like activation, adoption, engagement, retention, and LTV, and owning the dashboards that track and socialize results.

• Apply AI to all relevant automated journeys to increase program performance and team efficiency.

• Translate business goals into delivery requirements — data, segmentation, targeting logic, and dynamic content — partnering closely with Data, Product, and Engineering teams on technical projects.

• Hire, mentor, and develop a high-performing lifecycle team that approaches problem-solving with a member-first mindset and a strong testing culture.

What you know

Required:

• 8+ years in lifecycle/CRM/retention marketing for B2C brands (ideally a consumer app or subscription business), with 3+ years leading and developing people.

• Proven ownership of an end-to-end lifecycle program across multiple channels (email, push, in-app, web), including calendar ownership and program governance.

• Deep, hands-on expertise in Braze (or a comparable enterprise CRM) — Canvas, segmentation, behavioral triggers, and personalization/Liquid logic.

• Strong analytical skills: cohort analysis, LTV modeling, A/B testing, and retention/funnel reporting. Comfortable building and socializing dashboards. SQL experience or willingness to learn.

• Hands-on experience applying AI to lifecycle marketing — e.g., AI-driven personalization, send-time optimization, predictive segmentation, dynamic content, and automation — with the judgment to evaluate AI outputs against brand and quality standards and awareness of data privacy/governance.

• Track record of partnering with Data, Product, and Engineering to ship technical projects; able to translate fluently between technical and non-technical stakeholders.

• A strong copywriter who can write clear, on-brand, high-converting copy across email, push, in-app, and web. You’re not a designer, but you write well, give sharp and constructive creative critique, and raise the quality bar across the team.

• Proven campaign development chops — you can take a campaign from concept and brief through messaging, creative direction, and execution, and you partner effectively with designers (strong briefs, balancing brand voice with performance).

• Outstanding project management and organization; a self-starter who balances multiple priorities and follows through.

• Goal-oriented, with a track record of setting and achieving long-term performance metrics. Thrives in a fast-paced startup environment, wearing multiple hats and working on a breadth of projects.

• You’re legally authorized to work in the United States and able to work US-hours.

Preferred:

• Experience at a consumer subscription or membership business; experience scaling lifecycle for a mobile app.

• Experience building toward an AI-native or highly automated lifecycle system.

• Familiarity with CDPs, deliverability, and the broader lifecycle/orchestration tech stack.

Benefits & Perks you’ll love…

• The salary for this role starts at $175,000 + equity

• 100% remote work environment

• Annual team retreats, with past destinations including Scottsdale, Washington D.C., Vancouver, and Mexico City.

• Open vacation policy, with a 15-day minimum

• Comprehensive health, vision, dental, and life insurance

• 401(k) with a 5% match

• $750/quarter remote work, wellness, and wisdom stipend

• Up to 12 weeks of paid family leave

• Meetup stipend when you cross paths with a co-worker

• Continuing education & development reimbursement

• Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief; hair length; organ donor status. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at careers@going.com and let us know the nature of your request.

Veriff is building the trust infrastructure that powers the internet and the world needs to know it. As Head of Corporate Marketing, you will own how Veriff shows up in the world: our brand, our voice, our presence in the market, and the content that earns us credibility at every stage of the buyer journey.

This is a build and transform role. You will bring together Brand, Content, and Design under a single mandate: make Veriff impossible to ignore in the markets we are going after. In your first year, success will be defined by sharpening our category narrative, elevating our brand presence in priority verticals, and building a high-impact brand and content engine that directly supports pipeline.

Reporting to the CMO, you will build and run a high-performance, lean team that delivers at scale. You are a storyteller, a strategist, and an operator, someone who can shape the narrative, raise the bar on execution, and tie it all back to business outcomes.

What you’ll do?

Brand & Narrative

• Own Veriff’s brand platform (positioning, narrative, visual identity, and voice) and ensure it is applied consistently across every customer, partner, and employee touchpoint
• Own Veriff’s brand architecture and messaging framework across corporate, product, and solution marketing.
• Translate our trust infrastructure positioning into a clear, differentiated market narrative that sets us apart in a crowded identity verification landscape
• Partner closely with Product and Product Marketing to evolve the narrative as our portfolio and category expand
• Lead category-building initiatives that position Veriff as a leader in digital trust

Content & Thought Leadership

• Build and own a content strategy that serves both pipeline and brand goals with efficient and transparent data reporting
• Develop a content engine that equips Sales with high-impact, credible materials for priority accounts and deals while establishing Veriff as the authority in identity and trust
• Oversee the development of customer stories, thought leadership, solution messaging, sales content, and digital experiences that establish Veriff as the category leader.
• Partner closely with Revenue Marketing to ensure content drives conversion and enterprise pipeline, not just awareness
• Implement AI-assisted workflows to scale content production without sacrificing quality

Owned Channels & Brand Activation

• Own the strategy for how Veriff’s brand and content are activated across owned channels, including web, social, and digital experiences.
• Build an authentic and credible executive social presence that strengthens brand authority and market relevance
• Amplify key moments including product launches, customer wins, and thought leadership to maximize reach and share of voice

Design & Creative

• Lead the creative and web development team responsible for all brand-aligned visual output across marketing, web, events, and sales enablement
• Establish and maintain a design system that enables teams across Veriff to produce high-quality, on-brand work at scale

Cross-Functional Leadership

• Partner with Revenue Marketing and Product Marketing to ensure messaging is consistent and effective across all customer touchpoints
• Collaborate closely with Sales and Account Management to support pipeline through customer stories, vertical narratives, and deal-enabling content
• Measure and report on brand awareness, website engagement, content performance, and pipeline influence.

You Are the Right Future Veriffian for This Job If You Have

• 10+ years of marketing leadership experience, including ownership of brand, corporate marketing, or creative strategy in a B2B technology or SaaS company
• Proven ability to build and lead lean, high-performing teams that deliver outsized impact
• A track record of elevating a company’s market presence through brand, content, creative, and digital experiences with clear business results
• Strong content and storytelling instincts. You know how to build narrative that resonates and converts
• Strong understanding of modern brand building, content strategy, digital storytelling, and AI-enabled marketing operations.
• Experience operating in a fast-moving, high-growth environment, ideally in identity, fintech, security, or a related category
• Exceptional communication skills and a high bar for quality in everything that leaves your team
• Experience managing agencies and external partners to extend team impact

Why Veriff?

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, Brazil, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.

Compensation:

The base salary for this role is $220,000 - $250,000 per year + Commission.  Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law

When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include…

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development and Health and Sports budget that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!

Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.

#LI-FS1 #US1 #US2

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include PepsiCo, Just Eat Takeaway, Twitch, TikTok, and L’Oréal.

The role of the Creative Strategist will be to sharpen the quality and strategic nature of our creative responses; they will be responsible for being the buffer between a client brief and a creative idea. This person will be responsible for championing excellent strategic thinking that sets our brilliant creative teams up for success on big briefs. The Strategist will collaborate closely and effectively with wider strategy teams, account managers, creatives, media specialists and our Director of Strategy to create brilliant work that works.

WHAT WE NEED FROM YOU

For the work:

• Deeply understand human beings. Real ones. The ones we’re making the work for. You’re good at finding what they need. At identifying real problems to solve for them. You find humanity in data. And ultimately, you define a genuine role that brands can play in their lives.
• Get into the world and into culture. We don’t expect you to be a world-famous Tik Toker, DJ or photographer (although we would welcome it). We do expect that you develop strategy informed by culture, so that we inform culture in turn.

For our clients:

• Understand our client’s business. Not better than our clients do. That’s crazy and an insult to our clients. But understand it: how they make money and their business strategy, that, we must do.
• Be a partner + confidante: Usher them when they want it, guide them if they need it. We work in partnership with our clients, it helps the work and it helps the team, so we need the relationships in place to do so.

For the team:

• Work autonomously, together. We want you to feel autonomous – that your work is yours. At the same time, we expect you to enrich your work with other people’s perspectives.
• Be comfortable in a debate. We’re not order takers. We disagree a lot. With everyone. Not because it’s fun, but because it’s necessary for better work.
• Lead. Not in a performative way, more, set the tone. Motivate with your actions. Push the boundaries. That kinda way.

WHAT YOU’LL BE DOING

The role of Creative Social Strategist is exciting, varied and constantly evolving.

This person will be expected to:

• Support client + creative teams across the business to develop strategies and ideas that answer our clients briefs and exceed their expectations
• Bring the audience into the agency, let their voice be heard to guide thinking
• Understand culture and harness it to shape the work
• Guide creative thinking across a range of campaign types including but not limited to ATL, Digital and Social
• Write and communicate compelling creative briefs to help our creative teams deliver ideas that overcome business challenges
• Work in partnership with the creative teams, removing the barriers to creativity, help guide them towards powerful, effective work
• Work with internal teams to prove the effectiveness of campaigns
• Be able to engage top tier clients when presenting - with their strategies rooted in robust insights
• Work with clients and consult on key strategic projects
• Get involved in new business pitches

WHAT YOU BRING

• Advanced level understanding & experience within digital marketing including new and growing social platforms
• Understanding of the creative process
• Solid experience collaborating with creatives and helping guide their creative output
• A high level of relevant experience within a strategy-focused role
• A solid understanding & experience within social media marketing
• A solid understanding of how to garner insights for action
• Excellent communication and presentation skills, including the ability to communicate complex subjects simply
• Very efficient, producing significant output with minimal wasted effort

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash)
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme
• EAP scheme
• Ride to work scheme
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.

ABOUT YOU

As an Account Coordinator, Paid Social, your primary function will be to provide vital production support for your account team. Day-to-day responsibilities include, but are not limited to, data analysis and formatting performance reports, implementing account tasks and optimizations, building campaigns and ads, and participating in and taking notes during internal syncs, client meetings, and presentations. Account Coordinator, Paid Social will be responsible for 2-4 channels (Meta, Snapchat, TikTok, Reddit, Pinterest) and will learn DEPT’s best practices for Paid Social Marketing while gaining the foundational skills necessary to progress into more advanced roles that will expand on the breadth and depth of knowledge.

While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.

JOB RESPONSIBILITIES

• Learning the fundamentals of DEPT’s paid social marketing methodologies.
• Sharpening your technical skills in Excel by demonstrating proficiency in sorting, pivot tables, conditional formatting, and v-lookups.
• Implementing tasks via Meta, Snapchat, TikTok, Reddit, Pinterest Ads Manager platforms.
• Uploading & editing campaigns, targeting methods, ads, keywords, placements, negatives, and other standard account management tasks.
• Identifying performance trends, understanding the metrics, and developing report write-ups with clear explanations and insights.
• Understanding bidding methodologies and the strategy behind bid adjustments.
• Updating, monitoring, and communicating budget pacing performance to the wider team while flagging any areas that are pacing above/below KPIs.
• Successfully speaking to channel performance on client calls.

QUALIFICATIONS

• 1+ year of paid social or relevant experience
• Strong analytical and reporting skills and strong knowledge of Microsoft Excel / Google Sheets (ability to pivot data, VLookup, and pull out insights).
• Strong time-management skills and the ability to prioritize to deliver multiple tasks on time
• Strong written and verbal communication skills
• While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.

Additional things that will impress us:

• Meta Ads Certification and experience working with TikTok and Snapchat
• You are an energetic and creative marketing enthusiast; eager to roll up your sleeves and be hands on, learn, and grow in the marketing space
• You are entrepreneurial spirited and a self-starter; able to work both independently and in a team environment
• A desire to stay current with the latest marketing trends

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range

$50,000—$60,000 USD

About the role

As Going’s Director, Lifecycle Marketing, you will own the strategy, execution, and performance of the member lifecycle for our 2M+ monthly active members across email, push, in-app, and web — from onboarding through winback. You will set the roadmap, own the lifecycle calendar, build the reporting that tracks our impact, and lead and develop the lifecycle team. This is a semi-technical leadership role: you’ll be the senior owner of our Braze CRM and the go-to partner for Product, Engineering, and Data & Insights, while pushing the program toward AI-enhanced efficiency and automation at scale.

Why we’re hiring for this role now: As the world’s favorite cheap flight alert platform, we’re constantly looking for ways to improve our members’ experience. By hiring a Director, Lifecycle Marketing we will significantly improve our members’ experience from the moment they sign up and throughout their years of membership. You will report to the VP, Marketing.

In the short term, you will

• Develop a deep understanding of Going’s Braze integration, lifecycle program, and marketing tech stack, identifying the highest-impact opportunities to improve member experience and business results.

• Take ownership of the lifecycle calendar and campaign workflows, establishing clear intake, prioritization, QA, and conflict-free scheduling.

• Build a consolidated view of lifecycle performance and establish a reporting cadence with leadership.

• Get to know your team — their goals, strengths, and development areas — and establish your management rhythm (1:1s, rituals, priorities).

• Publish a prioritized lifecycle roadmap and experimentation plan.

In the long term, you will

• Own the strategy, enhancement, and execution of the full lifecycle program. Including scaling personalized, omni-channel communications across email, push, in-app, and web that support the Going mobile app, website, and new-to-market product value.

• Own performance and reporting end-to-end (onboarding through winback), continually improving key metrics like activation, adoption, engagement, retention, and LTV, and owning the dashboards that track and socialize results.

• Apply AI to all relevant automated journeys to increase program performance and team efficiency.

• Translate business goals into delivery requirements — data, segmentation, targeting logic, and dynamic content — partnering closely with Data, Product, and Engineering teams on technical projects.

• Hire, mentor, and develop a high-performing lifecycle team that approaches problem-solving with a member-first mindset and a strong testing culture.

What you know

Required:

• 8+ years in lifecycle/CRM/retention marketing for B2C brands (ideally a consumer app or subscription business), with 3+ years leading and developing people.

• Proven ownership of an end-to-end lifecycle program across multiple channels (email, push, in-app, web), including calendar ownership and program governance.

• Deep, hands-on expertise in Braze (or a comparable enterprise CRM) — Canvas, segmentation, behavioral triggers, and personalization/Liquid logic.

• Strong analytical skills: cohort analysis, LTV modeling, A/B testing, and retention/funnel reporting. Comfortable building and socializing dashboards. SQL experience or willingness to learn.

• Hands-on experience applying AI to lifecycle marketing — e.g., AI-driven personalization, send-time optimization, predictive segmentation, dynamic content, and automation — with the judgment to evaluate AI outputs against brand and quality standards and awareness of data privacy/governance.

• Track record of partnering with Data, Product, and Engineering to ship technical projects; able to translate fluently between technical and non-technical stakeholders.

• A strong copywriter who can write clear, on-brand, high-converting copy across email, push, in-app, and web. You’re not a designer, but you write well, give sharp and constructive creative critique, and raise the quality bar across the team.

• Proven campaign development chops — you can take a campaign from concept and brief through messaging, creative direction, and execution, and you partner effectively with designers (strong briefs, balancing brand voice with performance).

• Outstanding project management and organization; a self-starter who balances multiple priorities and follows through.

• Goal-oriented, with a track record of setting and achieving long-term performance metrics. Thrives in a fast-paced startup environment, wearing multiple hats and working on a breadth of projects.

• You’re legally authorized to work in the United States and able to work US-hours.

Preferred:

• Experience at a consumer subscription or membership business; experience scaling lifecycle for a mobile app.

• Experience building toward an AI-native or highly automated lifecycle system.

• Familiarity with CDPs, deliverability, and the broader lifecycle/orchestration tech stack.

Benefits & Perks you’ll love…

• The salary for this role starts at $175,000 + equity

• 100% remote work environment

• Annual team retreats, with past destinations including Scottsdale, Washington D.C., Vancouver, and Mexico City.

• Open vacation policy, with a 15-day minimum

• Comprehensive health, vision, dental, and life insurance

• 401(k) with a 5% match

• $750/quarter remote work, wellness, and wisdom stipend

• Up to 12 weeks of paid family leave

• Meetup stipend when you cross paths with a co-worker

• Continuing education & development reimbursement

• Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief; hair length; organ donor status. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at careers@going.com and let us know the nature of your request.

Veriff is the trust infrastructure platform for the world’s most innovative companies, and we need the market to understand exactly why that matters and why it matters with us rather than anyone else. The Head of Product Marketing will own that answer.

This is a high-impact role at a pivotal moment: a vertical go-to-market motion is being built, and the company is sharpening its focus on segment-driven growth. Product Marketing sits at the center of it all and owns positioning, enabling Sales, shaping vertical strategy, and driving how our products go to market.

This is a build-and-elevate role. You will bring structure, clarity, and commercial impact to a function that is critical to Veriff’s next stage of growth.

Reporting to the CMO, you will lead a lean PMM team and operate as a true partner to Sales and Product. You will turn Veriff’s technical differentiation into clear, compelling stories that win deals, accelerate pipeline, and strengthen our position in the market.

What you’ll do?

Positioning & Messaging

• Own Veriff’s messaging architecture from company narrative to product, persona, and vertical levels
• Translate technical differentiation into clear, buyer-facing value that resonates with enterprise customers
• Ensure consistency across sales conversations, content, and market-facing communications
• Define ICPs, personas, and jobs-to-be-done that are actionable for Sales and Marketing

Sales Enablement

• Own the strategy and output for sales enablement, with a clear focus on improving win rates and deal velocity
• Build and maintain a focused, high-impact content set: core pitch, vertical narratives, competitive positioning, and objection handling
• Partner closely with Sales leadership to align on priorities and continuously improve what’s used in the field
• Drive adoption through training, onboarding, and tight feedback loops

Competitive Intelligence

• Own Veriff’s competitive strategy, tracking positioning, product evolution, and win/loss dynamics
• Translate insights into clear, actionable guidance for Sales and updates to positioning
• Stay ahead of category shifts across identity, fraud, and trust infrastructure

Vertical & Segment GTM

• Own go-to-market strategy for key segments: Financial Services, Marketplaces, and Resellers
• Build complete vertical narratives including buyer, problem, solution, proof points, and differentiation
• Ensure vertical strategies are activated consistently across campaigns, content, and sales motions

Product Launch & GTM Execution

• Own GTM for product launches and major releases from positioning through market activation
• Partner with Product to ensure commercial readiness including packaging, pricing input, and sales readiness
• Define success metrics and feed learnings back into future launches and product strategy

You Are the Right Future Veriffian for This Job If You Have

• 10+ years in product marketing within B2B SaaS, including leadership experience
• Deep expertise in positioning and messaging. You’ve built it from the ground up and validated it in market
• A track record of sales enablement that drove measurable impact on deals and revenue
• Experience building competitive intelligence programs that influence strategy and sales behavior
• Strong vertical or segment GTM experience
• Experience in identity, security, fintech, or related space is a plus
• Exceptional writing and communication skills with a high bar for quality
• Proven ability to operate as a true partner to Sales and Product

Why Veriff?

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, Brazil, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.

Compensation:

The base salary for this role is $220,000 - $250,000 per year + Commission.  Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law

When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include…

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development and Health and Sports budget that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!

Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.

#LI-FS1 #US1 #US2

About the role

As Going’s Director, Lifecycle Marketing, you will own the strategy, execution, and performance of the member lifecycle for our 2M+ monthly active members across email, push, in-app, and web — from onboarding through winback. You will set the roadmap, own the lifecycle calendar, build the reporting that tracks our impact, and lead and develop the lifecycle team. This is a semi-technical leadership role: you’ll be the senior owner of our Braze CRM and the go-to partner for Product, Engineering, and Data & Insights, while pushing the program toward AI-enhanced efficiency and automation at scale.

Why we’re hiring for this role now: As the world’s favorite cheap flight alert platform, we’re constantly looking for ways to improve our members’ experience. By hiring a Director, Lifecycle Marketing we will significantly improve our members’ experience from the moment they sign up and throughout their years of membership. You will report to the VP, Marketing.

In the short term, you will

• Develop a deep understanding of Going’s Braze integration, lifecycle program, and marketing tech stack, identifying the highest-impact opportunities to improve member experience and business results.

• Take ownership of the lifecycle calendar and campaign workflows, establishing clear intake, prioritization, QA, and conflict-free scheduling.

• Build a consolidated view of lifecycle performance and establish a reporting cadence with leadership.

• Get to know your team — their goals, strengths, and development areas — and establish your management rhythm (1:1s, rituals, priorities).

• Publish a prioritized lifecycle roadmap and experimentation plan.

In the long term, you will

• Own the strategy, enhancement, and execution of the full lifecycle program. Including scaling personalized, omni-channel communications across email, push, in-app, and web that support the Going mobile app, website, and new-to-market product value.

• Own performance and reporting end-to-end (onboarding through winback), continually improving key metrics like activation, adoption, engagement, retention, and LTV, and owning the dashboards that track and socialize results.

• Apply AI to all relevant automated journeys to increase program performance and team efficiency.

• Translate business goals into delivery requirements — data, segmentation, targeting logic, and dynamic content — partnering closely with Data, Product, and Engineering teams on technical projects.

• Hire, mentor, and develop a high-performing lifecycle team that approaches problem-solving with a member-first mindset and a strong testing culture.

What you know

Required:

• 8+ years in lifecycle/CRM/retention marketing for B2C brands (ideally a consumer app or subscription business), with 3+ years leading and developing people.

• Proven ownership of an end-to-end lifecycle program across multiple channels (email, push, in-app, web), including calendar ownership and program governance.

• Deep, hands-on expertise in Braze (or a comparable enterprise CRM) — Canvas, segmentation, behavioral triggers, and personalization/Liquid logic.

• Strong analytical skills: cohort analysis, LTV modeling, A/B testing, and retention/funnel reporting. Comfortable building and socializing dashboards. SQL experience or willingness to learn.

• Hands-on experience applying AI to lifecycle marketing — e.g., AI-driven personalization, send-time optimization, predictive segmentation, dynamic content, and automation — with the judgment to evaluate AI outputs against brand and quality standards and awareness of data privacy/governance.

• Track record of partnering with Data, Product, and Engineering to ship technical projects; able to translate fluently between technical and non-technical stakeholders.

• A strong copywriter who can write clear, on-brand, high-converting copy across email, push, in-app, and web. You’re not a designer, but you write well, give sharp and constructive creative critique, and raise the quality bar across the team.

• Proven campaign development chops — you can take a campaign from concept and brief through messaging, creative direction, and execution, and you partner effectively with designers (strong briefs, balancing brand voice with performance).

• Outstanding project management and organization; a self-starter who balances multiple priorities and follows through.

• Goal-oriented, with a track record of setting and achieving long-term performance metrics. Thrives in a fast-paced startup environment, wearing multiple hats and working on a breadth of projects.

• You’re legally authorized to work in the United States and able to work US-hours.

Preferred:

• Experience at a consumer subscription or membership business; experience scaling lifecycle for a mobile app.

• Experience building toward an AI-native or highly automated lifecycle system.

• Familiarity with CDPs, deliverability, and the broader lifecycle/orchestration tech stack.

Benefits & Perks you’ll love…

• The salary for this role starts at $175,000 + equity

• 100% remote work environment

• Annual team retreats, with past destinations including Scottsdale, Washington D.C., Vancouver, and Mexico City.

• Open vacation policy, with a 15-day minimum

• Comprehensive health, vision, dental, and life insurance

• 401(k) with a 5% match

• $750/quarter remote work, wellness, and wisdom stipend

• Up to 12 weeks of paid family leave

• Meetup stipend when you cross paths with a co-worker

• Continuing education & development reimbursement

• Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief; hair length; organ donor status. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at careers@going.com and let us know the nature of your request.

Veriff is building the trust infrastructure that powers the internet and the world needs to know it. As Head of Corporate Marketing, you will own how Veriff shows up in the world: our brand, our voice, our presence in the market, and the content that earns us credibility at every stage of the buyer journey.

This is a build and transform role. You will bring together Brand, Content, and Design under a single mandate: make Veriff impossible to ignore in the markets we are going after. In your first year, success will be defined by sharpening our category narrative, elevating our brand presence in priority verticals, and building a high-impact brand and content engine that directly supports pipeline.

Reporting to the CMO, you will build and run a high-performance, lean team that delivers at scale. You are a storyteller, a strategist, and an operator, someone who can shape the narrative, raise the bar on execution, and tie it all back to business outcomes.

What you’ll do?

Brand & Narrative

• Own Veriff’s brand platform (positioning, narrative, visual identity, and voice) and ensure it is applied consistently across every customer, partner, and employee touchpoint
• Own Veriff’s brand architecture and messaging framework across corporate, product, and solution marketing.
• Translate our trust infrastructure positioning into a clear, differentiated market narrative that sets us apart in a crowded identity verification landscape
• Partner closely with Product and Product Marketing to evolve the narrative as our portfolio and category expand
• Lead category-building initiatives that position Veriff as a leader in digital trust

Content & Thought Leadership

• Build and own a content strategy that serves both pipeline and brand goals with efficient and transparent data reporting
• Develop a content engine that equips Sales with high-impact, credible materials for priority accounts and deals while establishing Veriff as the authority in identity and trust
• Oversee the development of customer stories, thought leadership, solution messaging, sales content, and digital experiences that establish Veriff as the category leader.
• Partner closely with Revenue Marketing to ensure content drives conversion and enterprise pipeline, not just awareness
• Implement AI-assisted workflows to scale content production without sacrificing quality

Owned Channels & Brand Activation

• Own the strategy for how Veriff’s brand and content are activated across owned channels, including web, social, and digital experiences.
• Build an authentic and credible executive social presence that strengthens brand authority and market relevance
• Amplify key moments including product launches, customer wins, and thought leadership to maximize reach and share of voice

Design & Creative

• Lead the creative and web development team responsible for all brand-aligned visual output across marketing, web, events, and sales enablement
• Establish and maintain a design system that enables teams across Veriff to produce high-quality, on-brand work at scale

Cross-Functional Leadership

• Partner with Revenue Marketing and Product Marketing to ensure messaging is consistent and effective across all customer touchpoints
• Collaborate closely with Sales and Account Management to support pipeline through customer stories, vertical narratives, and deal-enabling content
• Measure and report on brand awareness, website engagement, content performance, and pipeline influence.

You Are the Right Future Veriffian for This Job If You Have

• 10+ years of marketing leadership experience, including ownership of brand, corporate marketing, or creative strategy in a B2B technology or SaaS company
• Proven ability to build and lead lean, high-performing teams that deliver outsized impact
• A track record of elevating a company’s market presence through brand, content, creative, and digital experiences with clear business results
• Strong content and storytelling instincts. You know how to build narrative that resonates and converts
• Strong understanding of modern brand building, content strategy, digital storytelling, and AI-enabled marketing operations.
• Experience operating in a fast-moving, high-growth environment, ideally in identity, fintech, security, or a related category
• Exceptional communication skills and a high bar for quality in everything that leaves your team
• Experience managing agencies and external partners to extend team impact

Why Veriff?

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, Brazil, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.

Compensation:

The base salary for this role is $220,000 - $250,000 per year + Commission.  Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law

When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include…

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development and Health and Sports budget that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!

Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.

#LI-FS1 #US1 #US2

Veriff is the trust infrastructure platform for the world’s most innovative companies, and we need the market to understand exactly why that matters and why it matters with us rather than anyone else. The Head of Product Marketing will own that answer.

This is a high-impact role at a pivotal moment: a vertical go-to-market motion is being built, and the company is sharpening its focus on segment-driven growth. Product Marketing sits at the center of it all and owns positioning, enabling Sales, shaping vertical strategy, and driving how our products go to market.

This is a build-and-elevate role. You will bring structure, clarity, and commercial impact to a function that is critical to Veriff’s next stage of growth.

Reporting to the CMO, you will lead a lean PMM team and operate as a true partner to Sales and Product. You will turn Veriff’s technical differentiation into clear, compelling stories that win deals, accelerate pipeline, and strengthen our position in the market.

What you’ll do?

Positioning & Messaging

• Own Veriff’s messaging architecture from company narrative to product, persona, and vertical levels
• Translate technical differentiation into clear, buyer-facing value that resonates with enterprise customers
• Ensure consistency across sales conversations, content, and market-facing communications
• Define ICPs, personas, and jobs-to-be-done that are actionable for Sales and Marketing

Sales Enablement

• Own the strategy and output for sales enablement, with a clear focus on improving win rates and deal velocity
• Build and maintain a focused, high-impact content set: core pitch, vertical narratives, competitive positioning, and objection handling
• Partner closely with Sales leadership to align on priorities and continuously improve what’s used in the field
• Drive adoption through training, onboarding, and tight feedback loops

Competitive Intelligence

• Own Veriff’s competitive strategy, tracking positioning, product evolution, and win/loss dynamics
• Translate insights into clear, actionable guidance for Sales and updates to positioning
• Stay ahead of category shifts across identity, fraud, and trust infrastructure

Vertical & Segment GTM

• Own go-to-market strategy for key segments: Financial Services, Marketplaces, and Resellers
• Build complete vertical narratives including buyer, problem, solution, proof points, and differentiation
• Ensure vertical strategies are activated consistently across campaigns, content, and sales motions

Product Launch & GTM Execution

• Own GTM for product launches and major releases from positioning through market activation
• Partner with Product to ensure commercial readiness including packaging, pricing input, and sales readiness
• Define success metrics and feed learnings back into future launches and product strategy

You Are the Right Future Veriffian for This Job If You Have

• 10+ years in product marketing within B2B SaaS, including leadership experience
• Deep expertise in positioning and messaging. You’ve built it from the ground up and validated it in market
• A track record of sales enablement that drove measurable impact on deals and revenue
• Experience building competitive intelligence programs that influence strategy and sales behavior
• Strong vertical or segment GTM experience
• Experience in identity, security, fintech, or related space is a plus
• Exceptional writing and communication skills with a high bar for quality
• Proven ability to operate as a true partner to Sales and Product

Why Veriff?

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, Brazil, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.

Compensation:

The base salary for this role is $220,000 - $250,000 per year + Commission.  Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law

When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include…

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development and Health and Sports budget that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!

Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.

#LI-FS1 #US1 #US2

At Mitek, we’re helping organisations around the world build trust in a digital-first economy.

RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly...