Contact Center/CX Quality Assurance Lead (Houston)

Lead Posted about 10 hours ago Jobicy AI

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AI summary: Leads and improves contact center quality assurance processes for member support interactions and health service outcomes.

Description

At Clover Health, every member interaction builds trust and shapes health outcomes. We are hiring a Quality Assurance Lead to own and mature the Quality Assurance program for Clover’s Houston...

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Contact Center/CX Quality Assurance Lead (Houston)

Description