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We have an immediate opportunity for an organized undergraduate student to join our IT and Security team as AI & Operations Intern.

Our Intern will have an opportunity to accelerate their personal and professional growth through a professional learning environment.

About You

Under the direction of our VP of IT and Security, our Intern will add value and contribute to key IT and Security projects.

Duration:

We anticipate this position will work 40 hours per week and can be based in our Sunnyvale, CA office or remotely in the US.

What You’ll Do (aka Responsibilities)

• Claude Skill Development Design, build, and test Claude skills (SKILL.md) for IT and Security workflows, including writing skill descriptions, step-by-step instructions, and prompt logic that integrates with Azul’s connected MCP servers.
• AI Agent Design and Deployment Assist in scoping, building, and iterating on AI agents that automate repetitive IT and Security tasks, including tool selection, prompt engineering, and testing against real-world scenarios.
• MCP Connector Integration and Testing Configure and validate MCP connector integrations (Slack, Atlassian, Asana, M365, Salesforce) within Claude, documenting tool behavior and flagging gaps or security considerations.
• Security Operations Support Support the Security team with log review, alert triage, and incident documentation across Okta, Microsoft Purview, and Defender, following established investigation playbooks.
• IT Operations and Helpdesk Assistance Assist with hardware procurement tracking, onboarding/offboarding tasks, Jamf device management, and SaaS access requests under the direction of the IT Operations team.
• Documentation and Knowledge Base Maintenance Create and maintain internal documentation for AI tools, security procedures, and IT runbooks in Confluence, ensuring accuracy and accessibility for team members.

What You’ll Bring (Education, Skills, Qualifications)

• Education:  Currently enrolled in an Undergraduate degree program majoring in Engineering, Information Technology, Physics or appropriate degree with a minimum overall GPA of 3.4
• Excellent organizational and time-management skills
• Able to effectively manage competing priorities
• Excellent written and verbal communication skills

Additional Details

• Duration:  8-12 weeks
• Weekly hours:  40
• Location:  Sunnyvale, CA or Remote, US

$25 - $25 an hour

We offer compensation where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The hourly pay for this job is $25.00.  Individual hourly pay is determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

We are looking for an AI Builder to join our team and help us identify opportunities to optimize and automate manual, time-consuming business processes through AI.

In this role, you will work closely with Subject Matter Experts (SMEs) and business teams to understand their day-to-day challenges, identify opportunities for improvement, and turn those opportunities into practical AI solutions. You will be hands-on in building and testing AI agents, working closely with users to validate ideas and continuously improve the solutions.

This is a highly collaborative and experimental role. We are looking for someone who can move quickly from understanding a problem to building something tangible that users can test and provide feedback on.

What You’ll Do

• Work closely with SMEs and business teams to understand existing processes, pain points, and opportunities for optimization.
• Identify manual and repetitive activities where AI can create meaningful efficiencies.
• Translate business needs into practical AI solutions and agents.
• Build, test, and iterate AI agents in collaboration with end users.
• Quickly prototype solutions and put them into users’ hands to gather feedback and validate ideas.
• Partner with non-technical stakeholders and communicate technical concepts in a clear and accessible way.
• Continuously look for new opportunities to improve processes, save time, and enable scalability through AI.
• Take ownership of solutions from initial idea through testing and iteration.

What We’re Looking For

• Availability to work in a hybrid model (3x/week) in our Bogotá office.
• Advanced English level for verbal communication, daily.
• Strong business acumen and the ability to understand how people work, even when they are not technical.
• Hands-on knowledge of AI and AI agents, with the ability to build and implement practical solutions.
• Strong problem-solving skills and curiosity to explore how AI can improve existing processes.
• A highly proactive and hands-on mindset, with a bias toward experimentation and action.
• Ability to work independently, prioritize opportunities, and move quickly from an idea to a working prototype.
• Strong communication and collaboration skills, especially when working with non-technical stakeholders.
• A user-focused mindset and willingness to iterate based on real-world feedback.

#LI-GP1

Our benefits include:

- Premium Healthcare

- Meal voucher

- Maternity and Parental leaves

- Mobile services subsidy

- Sick pay-Life insurance

- CI&T University

- Colombian Holidays

- Paid Vacations

And many others.

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.