Writing.io Jobs

Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.

1 What roles are you open to?

2 Experience level

3 Work style

Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.

Operator Senior AI and MSP Specialist (Remote) - #35337 at Manila Recruitment

Builds and deploys Copilot agents, secures AI implementations, connects systems via APIs, and trains clients on AI governance and best practices.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Duties and Responsibilities:

  • Build a client Copilot agent from scratch
  • Secure it correctly
  • Connect it to business systems
  • Troubleshoot issues independently
  • Train client staff
  • Deliver AI governance workshops
  • Become Elevate’s AI practice lead

Must-have Skills/Qualifications:

  • 10+ years of experience in IT or technical roles, with broad technical knowledge and strong troubleshooting skills
  • 3–5+ years of hands-on experience in AI, automation, or related technologies, with practical experience using AI tools and implementing automation solutions
  • Open-minded and adaptable, with the ability to wear multiple hats, including assisting the helpdesk team and handling support tickets when required
  • Strong experience with Microsoft 365 administration, including the M365 Admin Center.
  • Hands-on experience with Microsoft Copilot and Copilot Studio, including building, deploying, managing, and troubleshooting Copilot agents, as well as resolving issues with other AI tools such as Claude and ChatGPT
  • Strong understanding of AI security and data leakage risks
  • Experience with Microsoft Purview, DLP and sensitivity labels
  • Strong experience with SharePoint, SharePoint security
  • Strong SharePoint, Teams, OneDrive and Entra ID knowledge
  • Able to connect agents to business systems using APIs and Power Automate
  • Run client workshops, training sessions and AI readiness assessments
  • Create professional documentation, governance policies and best practices
  • Excellent English communication skills, with the ability to understand client requirements, explain technical solutions clearly, and work effectively with clients and internal teams.

Advantageous Skills/Experience:

  • Bachelor of Computer Science, Information Technology graduates or comparable experience
  • MSP experience
  • PowerShell and Python
  • Microsoft Graph API
  • RAG / knowledge-base solutions
  • MCP (Model Context Protocol)
  • Security certifications
Read the full description
Operator Senior Manager of Commercial Systems (REMOTE) at EnableComp

Owns and evolves Salesforce, HubSpot, Gong, Clay, and Accord while automating commercial workflows and integrating AI across revenue operations.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Senior Manager of Commercial Systems (REMOTE) at EnableComp

Owns and evolves Salesforce, HubSpot, Gong, Clay, and Accord while automating commercial workflows and integrating AI across revenue operations.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Senior Manager of Commercial Systems (REMOTE) at EnableComp

Owns and evolves Salesforce, HubSpot, Gong, Clay, and Accord while automating commercial workflows and integrating AI across revenue operations.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Business Operations & AI Transformation Lead at Urrly

Improves healthcare business workflows by identifying bottlenecks, implementing AI and automation solutions, analyzing data, and driving team adoption.

Lead Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Business Operations & AI Transformation Lead

Own the changes that make a growing healthcare business run better—from identifying workflow bottlenecks to implementing AI-enabled solutions and helping teams adopt them.

Join a rapidly growing healthcare technology company transforming how health plans engage members and deliver essential healthcare services. In this role, you’ll work across operations, clinical services, scheduling, provider management, finance, and customer success to understand how work gets done, uncover inefficiencies, and implement smarter ways of operating.

This is not a traditional project management or strategy role. You’ll be expected to ask sharp questions, map real workflows, identify what is slowing teams down, and take ownership of practical improvements using data, automation, AI tools, and strong business judgment.

Candidates based in Latin America and the Philippines are welcome to apply.

Role Details

  • Location: Remote, Latin America or the Philippines
  • Compensation: $3,500–$5,000 USD per month, with flexibility for the right candidate
  • Experience: 3–5 years of relevant experience
  • English proficiency: C1-level English required

What You’ll Do

  • Partner with department leaders and frontline teams to understand existing workflows, operational challenges, and business priorities.
  • Map how work actually gets done, identify bottlenecks, and redesign processes to improve productivity, accuracy, speed, and outcomes.
  • Identify practical opportunities to use AI, automation, low-code tools, workflow software, and modern productivity platforms across business operations.
  • Prototype lightweight solutions independently using AI-assisted development tools, low-code platforms, spreadsheets, dashboards, and workflow automation software.
  • Partner with engineering, data, and technology teams on more sophisticated solutions when needed.
  • Analyze operational data to uncover performance gaps, define KPIs, and quantify the impact of process improvements.
  • Build practical dashboards, reporting tools, performance scorecards, lightweight documentation, operating procedures, and training materials.
  • Own improvement initiatives from discovery through implementation, adoption, measurement, and ongoing optimization.

What We’re Looking For

  • 3–5 years of relevant experience in business operations, management consulting, business analytics, operational excellence, or technology-driven process improvement.
  • Strong analytical and structured problem-solving skills.
  • Experience analyzing, redesigning, and optimizing business processes.
  • Hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies.
  • Comfort with spreadsheets, data analysis, dashboards, and modern productivity and automation tools.
  • Ability to quickly learn unfamiliar business processes and identify meaningful improvement opportunities.
  • Strong communication skills and confidence working directly with department leaders and frontline employees.
  • High ownership, resourcefulness, intellectual curiosity, and a bias toward execution.

Preferred, But Not Required

  • Experience in healthcare, healthcare technology, or operationally intensive service businesses.
  • Background in management consulting, high-growth startups, or business transformation.
  • Familiarity with SQL, Power BI, Zapier, Make, n8n, Claude Code, or similar tools.
  • Experience building lightweight internal tools or implementing workflow automation.

Examples of Projects You Might Own

  • Redesign appointment scheduling workflows to improve member engagement and visit completion rates.
  • Improve call center productivity through AI-assisted workflows and automation.
  • Analyze provider utilization and build processes that increase completed visits per clinician.
  • Automate manual reporting, reconciliation, or administrative processes.
  • Build operational dashboards that surface bottlenecks and help managers make faster decisions.
  • Streamline customer onboarding, internal handoffs, and cross-departmental workflows.

What Success Looks Like

Within your first 90 days, you will have developed a strong understanding of several core business functions, identified and prioritized a pipeline of high-impact improvement opportunities, independently implemented measurable process improvements, collaborated with technical teams on at least one meaningful AI-enabled or automated workflow, and established clear metrics showing improvements in efficiency, accuracy, speed, or cost.

Success is measured by real-world business impact — not the number of analyses, presentations, or recommendations produced.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator Business Operations & AI Transformation Lead at Urrly

Leads workflow improvement by analyzing operations, implementing AI and automation solutions, building dashboards, and driving adoption across teams.

Lead Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Business Operations & AI Transformation Lead

Own the changes that make a growing healthcare business run better—from identifying workflow bottlenecks to implementing AI-enabled solutions and helping teams adopt them.

Join a rapidly growing healthcare technology company transforming how health plans engage members and deliver essential healthcare services. In this role, you’ll work across operations, clinical services, scheduling, provider management, finance, and customer success to understand how work gets done, uncover inefficiencies, and implement smarter ways of operating.

This is not a traditional project management or strategy role. You’ll be expected to ask sharp questions, map real workflows, identify what is slowing teams down, and take ownership of practical improvements using data, automation, AI tools, and strong business judgment.

Candidates based in Latin America and the Philippines are welcome to apply.

Role Details

  • Location: Remote, Latin America or the Philippines
  • Compensation: $3,500–$5,000 USD per month, with flexibility for the right candidate
  • Experience: 3–5 years of relevant experience
  • English proficiency: C1-level English required

What You’ll Do

  • Partner with department leaders and frontline teams to understand existing workflows, operational challenges, and business priorities.
  • Map how work actually gets done, identify bottlenecks, and redesign processes to improve productivity, accuracy, speed, and outcomes.
  • Identify practical opportunities to use AI, automation, low-code tools, workflow software, and modern productivity platforms across business operations.
  • Prototype lightweight solutions independently using AI-assisted development tools, low-code platforms, spreadsheets, dashboards, and workflow automation software.
  • Partner with engineering, data, and technology teams on more sophisticated solutions when needed.
  • Analyze operational data to uncover performance gaps, define KPIs, and quantify the impact of process improvements.
  • Build practical dashboards, reporting tools, performance scorecards, lightweight documentation, operating procedures, and training materials.
  • Own improvement initiatives from discovery through implementation, adoption, measurement, and ongoing optimization.

What We’re Looking For

  • 3–5 years of relevant experience in business operations, management consulting, business analytics, operational excellence, or technology-driven process improvement.
  • Strong analytical and structured problem-solving skills.
  • Experience analyzing, redesigning, and optimizing business processes.
  • Hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies.
  • Comfort with spreadsheets, data analysis, dashboards, and modern productivity and automation tools.
  • Ability to quickly learn unfamiliar business processes and identify meaningful improvement opportunities.
  • Strong communication skills and confidence working directly with department leaders and frontline employees.
  • High ownership, resourcefulness, intellectual curiosity, and a bias toward execution.

Preferred, But Not Required

  • Experience in healthcare, healthcare technology, or operationally intensive service businesses.
  • Background in management consulting, high-growth startups, or business transformation.
  • Familiarity with SQL, Power BI, Zapier, Make, n8n, Claude Code, or similar tools.
  • Experience building lightweight internal tools or implementing workflow automation.

Examples of Projects You Might Own

  • Redesign appointment scheduling workflows to improve member engagement and visit completion rates.
  • Improve call center productivity through AI-assisted workflows and automation.
  • Analyze provider utilization and build processes that increase completed visits per clinician.
  • Automate manual reporting, reconciliation, or administrative processes.
  • Build operational dashboards that surface bottlenecks and help managers make faster decisions.
  • Streamline customer onboarding, internal handoffs, and cross-departmental workflows.

What Success Looks Like

Within your first 90 days, you will have developed a strong understanding of several core business functions, identified and prioritized a pipeline of high-impact improvement opportunities, independently implemented measurable process improvements, collaborated with technical teams on at least one meaningful AI-enabled or automated workflow, and established clear metrics showing improvements in efficiency, accuracy, speed, or cost.

Success is measured by real-world business impact — not the number of analyses, presentations, or recommendations produced.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator AI Automation & Ops Lead

Leads AI automation and operational workflows for Nucleus Network, managing tools, systems, and processes with US time-zone overlap.

Lead Remote Posted 3 days ago Jobicy AI
What this role involves
AI Automation & Operations Lead Company: Nucleus NetworkLocation: RemoteEmployment type: Full-timeWorking hours: To be confirmed based on required US time-zone overlap About Nucleus Network Nucleus Network is built around a...
Read the full description
Operator AI & Automation Builders - Summer 2027 Internship Pathway (Remote, US)

Builds AI-powered automations and workflows as part of a summer internship pathway.

Junior Remote Posted 4 days ago Himalayas
What this role involves
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem.
Read the full description
Operator Business Operations & AI Transformation Lead at Urrly

Leads operational improvements by mapping workflows, implementing AI and automation solutions, analyzing performance data, and driving team adoption.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Business Operations & AI Transformation Lead

Own the changes that make a growing healthcare business run better—from identifying workflow bottlenecks to implementing AI-enabled solutions and helping teams adopt them.

Join a rapidly growing healthcare technology company transforming how health plans engage members and deliver essential healthcare services. In this role, you’ll work across operations, clinical services, scheduling, provider management, finance, and customer success to understand how work gets done, uncover inefficiencies, and implement smarter ways of operating.

This is not a traditional project management or strategy role. You’ll be expected to ask sharp questions, map real workflows, identify what is slowing teams down, and take ownership of practical improvements using data, automation, AI tools, and strong business judgment.

Role Details

  • Location: Remote, United States
  • Compensation: $110,000–$150,000 yearly, with flexibility for the right candidate
  • Experience: 3–5 years of relevant experience
  • English proficiency: C1-level English required

What You’ll Do

  • Partner with department leaders and frontline teams to understand existing workflows, operational challenges, and business priorities.
  • Map how work actually gets done, identify bottlenecks, and redesign processes to improve productivity, accuracy, speed, and outcomes.
  • Identify practical opportunities to use AI, automation, low-code tools, workflow software, and modern productivity platforms across business operations.
  • Prototype lightweight solutions independently using AI-assisted development tools, low-code platforms, spreadsheets, dashboards, and workflow automation software.
  • Partner with engineering, data, and technology teams on more sophisticated solutions when needed.
  • Analyze operational data to uncover performance gaps, define KPIs, and quantify the impact of process improvements.
  • Build practical dashboards, reporting tools, performance scorecards, lightweight documentation, operating procedures, and training materials.
  • Own improvement initiatives from discovery through implementation, adoption, measurement, and ongoing optimization.

What We’re Looking For

  • 3–5 years of relevant experience in business operations, management consulting, business analytics, operational excellence, or technology-driven process improvement.
  • Strong analytical and structured problem-solving skills.
  • Experience analyzing, redesigning, and optimizing business processes.
  • Hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies.
  • Comfort with spreadsheets, data analysis, dashboards, and modern productivity and automation tools.
  • Ability to quickly learn unfamiliar business processes and identify meaningful improvement opportunities.
  • Strong communication skills and confidence working directly with department leaders and frontline employees.
  • High ownership, resourcefulness, intellectual curiosity, and a bias toward execution.

Preferred, But Not Required

  • Experience in healthcare, healthcare technology, or operationally intensive service businesses.
  • Background in management consulting, high-growth startups, or business transformation.
  • Familiarity with SQL, Power BI, Zapier, Make, n8n, Claude Code, or similar tools.
  • Experience building lightweight internal tools or implementing workflow automation.

Examples of Projects You Might Own

  • Redesign appointment scheduling workflows to improve member engagement and visit completion rates.
  • Improve call center productivity through AI-assisted workflows and automation.
  • Analyze provider utilization and build processes that increase completed visits per clinician.
  • Automate manual reporting, reconciliation, or administrative processes.
  • Build operational dashboards that surface bottlenecks and help managers make faster decisions.
  • Streamline customer onboarding, internal handoffs, and cross-departmental workflows.

What Success Looks Like

Within your first 90 days, you will have developed a strong understanding of several core business functions, identified and prioritized a pipeline of high-impact improvement opportunities, independently implemented measurable process improvements, collaborated with technical teams on at least one meaningful AI-enabled or automated workflow, and established clear metrics showing improvements in efficiency, accuracy, speed, or cost.

Success is measured by real-world business impact — not the number of analyses, presentations, or recommendations produced.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator AI Automation Engineer (Remote – LATAM & Philippines) at Urrly

Builds AI-powered automations, internal tools, dashboards, and workflow integrations to improve business operations.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

AI Automation Engineer (Remote – LATAM & Philippines)

Join a fast-growing healthcare technology company as a hands-on AI-native builder focused on making real business workflows faster, clearer, and less manual. You’ll work directly with teams across operations, finance, clinical, and other business functions to understand how work gets done, find bottlenecks, and rapidly build practical tools using AI, automation, APIs, SQL, Python, and low-code technologies.

This is not a traditional software engineering role. It’s for someone who can walk into a department, quickly understand the process, spot what’s inefficient, and build something useful—often in days rather than months.

Role Details

  • Location: Fully remote; open to candidates based in Latin America or the Philippines
  • Compensation: USD 3,500–5,000 per month, flexible for the right candidate
  • Experience level: 2–4 years of relevant experience

What You’ll Do

  • Work with business teams to understand workflows, data processes, and operational bottlenecks.
  • Design, prototype, and deploy AI-powered automations, internal dashboards, lightweight applications, and workflow improvements.
  • Use AI-assisted development tools, APIs, automation platforms, SQL, Python, databases, and low-code technologies to move quickly.
  • Connect disconnected systems, reduce repetitive manual work, and improve accuracy across key processes.
  • Build reporting tools and internal applications that improve visibility and help teams make better decisions.
  • Identify practical ways to apply LLMs, AI agents, and related tools to improve productivity or accuracy.
  • Own projects from problem discovery through deployment, iteration, and measurable business impact.

What We’re Looking For

  • 2–4 years of experience in software engineering, automation, data engineering, technical operations, or a similar role.
  • Strong proficiency with AI-assisted development tools such as Claude Code, Cursor, or comparable platforms.
  • Ability to work with APIs, databases, SQL, Python, and integration tools.
  • Experience building lightweight internal applications, dashboards, or workflow automations.
  • Strong analytical instincts and the ability to understand business processes quickly.
  • A self-starter who can identify problems, propose solutions, and execute without extensive specifications.
  • Comfort moving quickly, experimenting, and building practical solutions that solve real operational problems.

Prior forward-deployed engineering experience is not required. What matters most is demonstrated building ability, resourcefulness, business intuition, and the ability to deliver useful solutions.

What Success Looks Like

Within your first 90 days, you’ll have independently identified and deployed multiple improvements that measurably reduce manual work, improve operational visibility, increase accuracy, or accelerate key business processes.

You’ll be evaluated primarily on the business value of what you build—not lines of code or technical complexity.

Why This Role Is Different

You’ll get broad exposure to how a healthcare technology company operates, direct access to business stakeholders, and the autonomy to turn ideas into working solutions quickly. This is a role for someone who values curiosity, ownership, creativity, speed, and tangible results.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator AI Automation Engineer (Remote - U.S.) at Urrly

Builds AI-powered automations, internal tools, dashboards, and integrations to streamline workflows across business and clinical teams.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

AI Automation Engineer (Remote - U.S.)

Join a healthcare technology company as a hands-on, AI-native builder focused on making internal teams faster, clearer, and more accurate. You’ll work directly with operations, finance, clinical, and other business teams to understand how work actually gets done, spot bottlenecks, and build practical solutions using AI, automation, and modern software tools.

This is not a traditional software engineering role. You’ll be measured by the business value of what you build: reducing manual work, improving operational visibility, increasing accuracy, and accelerating key processes.

Compensation & Work Model

  • Fully remote within the United States
  • USD $120,000–$150,000 annual base salary
  • Bonus and equity

What You’ll Do

  • Work with operations, finance, clinical, and other teams to understand workflows, data processes, and operational bottlenecks.
  • Design, prototype, and deploy solutions using AI-assisted development tools, APIs, automation platforms, SQL, Python, and low-code technologies.
  • Automate repetitive tasks, connect disconnected systems, and streamline manual workflows.
  • Build dashboards, reporting tools, and lightweight internal applications that improve visibility and decision-making.
  • Apply LLMs, AI agents, and related technologies where they can meaningfully improve productivity or accuracy.
  • Own projects from problem discovery through deployment, iteration, and measurable business impact.

What We’re Looking For

  • 2–4 years of relevant experience in software engineering, automation, data engineering, technical operations, or a similar role.
  • Strong proficiency with AI-assisted development tools such as Claude Code, Cursor, or comparable platforms.
  • Ability to work with APIs, databases, SQL, Python, and integration tools.
  • Experience building lightweight internal applications, dashboards, or workflow automations.
  • Strong analytical instincts and the ability to understand business processes quickly.
  • A self-starter who can identify problems, propose solutions, and execute without extensive specifications.
  • Comfort moving quickly, experimenting, and building practical solutions rather than over-engineered systems.

Prior experience as a forward-deployed engineer is not required. Demonstrated building ability, resourcefulness, business intuition, and the ability to deliver useful solutions matter more.

What Success Looks Like

Within your first 90 days, you’ll have independently identified and deployed multiple improvements that measurably reduce manual work, improve operational visibility, increase accuracy, or accelerate key business processes.

You’ll have broad exposure to how a healthcare technology company operates, direct access to business stakeholders, and the autonomy to turn ideas into working solutions quickly.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator Business Operations & AI Transformation Lead at Urrly

Leads business process improvements by mapping workflows, deploying AI and automation tools, analyzing operational data, and driving adoption across teams.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Business Operations & AI Transformation Lead

Own the changes that make a growing healthcare business run better—from identifying workflow bottlenecks to implementing AI-enabled solutions and helping teams adopt them.

Join a rapidly growing healthcare technology company transforming how health plans engage members and deliver essential healthcare services. In this role, you’ll work across operations, clinical services, scheduling, provider management, finance, and customer success to understand how work gets done, uncover inefficiencies, and implement smarter ways of operating.

This is not a traditional project management or strategy role. You’ll be expected to ask sharp questions, map real workflows, identify what is slowing teams down, and take ownership of practical improvements using data, automation, AI tools, and strong business judgment.

Role Details

  • Location: Remote, United States
  • Compensation: $110,000–$150,000 yearly, with flexibility for the right candidate
  • Experience: 3–5 years of relevant experience
  • English proficiency: C1-level English required

What You’ll Do

  • Partner with department leaders and frontline teams to understand existing workflows, operational challenges, and business priorities.
  • Map how work actually gets done, identify bottlenecks, and redesign processes to improve productivity, accuracy, speed, and outcomes.
  • Identify practical opportunities to use AI, automation, low-code tools, workflow software, and modern productivity platforms across business operations.
  • Prototype lightweight solutions independently using AI-assisted development tools, low-code platforms, spreadsheets, dashboards, and workflow automation software.
  • Partner with engineering, data, and technology teams on more sophisticated solutions when needed.
  • Analyze operational data to uncover performance gaps, define KPIs, and quantify the impact of process improvements.
  • Build practical dashboards, reporting tools, performance scorecards, lightweight documentation, operating procedures, and training materials.
  • Own improvement initiatives from discovery through implementation, adoption, measurement, and ongoing optimization.

What We’re Looking For

  • 3–5 years of relevant experience in business operations, management consulting, business analytics, operational excellence, or technology-driven process improvement.
  • Strong analytical and structured problem-solving skills.
  • Experience analyzing, redesigning, and optimizing business processes.
  • Hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies.
  • Comfort with spreadsheets, data analysis, dashboards, and modern productivity and automation tools.
  • Ability to quickly learn unfamiliar business processes and identify meaningful improvement opportunities.
  • Strong communication skills and confidence working directly with department leaders and frontline employees.
  • High ownership, resourcefulness, intellectual curiosity, and a bias toward execution.

Preferred, But Not Required

  • Experience in healthcare, healthcare technology, or operationally intensive service businesses.
  • Background in management consulting, high-growth startups, or business transformation.
  • Familiarity with SQL, Power BI, Zapier, Make, n8n, Claude Code, or similar tools.
  • Experience building lightweight internal tools or implementing workflow automation.

Examples of Projects You Might Own

  • Redesign appointment scheduling workflows to improve member engagement and visit completion rates.
  • Improve call center productivity through AI-assisted workflows and automation.
  • Analyze provider utilization and build processes that increase completed visits per clinician.
  • Automate manual reporting, reconciliation, or administrative processes.
  • Build operational dashboards that surface bottlenecks and help managers make faster decisions.
  • Streamline customer onboarding, internal handoffs, and cross-departmental workflows.

What Success Looks Like

Within your first 90 days, you will have developed a strong understanding of several core business functions, identified and prioritized a pipeline of high-impact improvement opportunities, independently implemented measurable process improvements, collaborated with technical teams on at least one meaningful AI-enabled or automated workflow, and established clear metrics showing improvements in efficiency, accuracy, speed, or cost.

Success is measured by real-world business impact — not the number of analyses, presentations, or recommendations produced.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator AI Automation Engineer (Remote – LATAM & Philippines) at Urrly

Builds AI-powered workflow automations, internal tools, dashboards, and integrations to improve business operations.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

AI Automation Engineer (Remote – LATAM & Philippines)

Join a fast-growing healthcare technology company as a hands-on AI-native builder focused on making real business workflows faster, clearer, and less manual. You’ll work directly with teams across operations, finance, clinical, and other business functions to understand how work gets done, find bottlenecks, and rapidly build practical tools using AI, automation, APIs, SQL, Python, and low-code technologies.

This is not a traditional software engineering role. It’s for someone who can walk into a department, quickly understand the process, spot what’s inefficient, and build something useful—often in days rather than months.

Role Details

  • Location: Fully remote; open to candidates based in Latin America or the Philippines
  • Compensation: USD 3,500–5,000 per month, flexible for the right candidate
  • Experience level: 2–4 years of relevant experience

What You’ll Do

  • Work with business teams to understand workflows, data processes, and operational bottlenecks.
  • Design, prototype, and deploy AI-powered automations, internal dashboards, lightweight applications, and workflow improvements.
  • Use AI-assisted development tools, APIs, automation platforms, SQL, Python, databases, and low-code technologies to move quickly.
  • Connect disconnected systems, reduce repetitive manual work, and improve accuracy across key processes.
  • Build reporting tools and internal applications that improve visibility and help teams make better decisions.
  • Identify practical ways to apply LLMs, AI agents, and related tools to improve productivity or accuracy.
  • Own projects from problem discovery through deployment, iteration, and measurable business impact.

What We’re Looking For

  • 2–4 years of experience in software engineering, automation, data engineering, technical operations, or a similar role.
  • Strong proficiency with AI-assisted development tools such as Claude Code, Cursor, or comparable platforms.
  • Ability to work with APIs, databases, SQL, Python, and integration tools.
  • Experience building lightweight internal applications, dashboards, or workflow automations.
  • Strong analytical instincts and the ability to understand business processes quickly.
  • A self-starter who can identify problems, propose solutions, and execute without extensive specifications.
  • Comfort moving quickly, experimenting, and building practical solutions that solve real operational problems.

Prior forward-deployed engineering experience is not required. What matters most is demonstrated building ability, resourcefulness, business intuition, and the ability to deliver useful solutions.

What Success Looks Like

Within your first 90 days, you’ll have independently identified and deployed multiple improvements that measurably reduce manual work, improve operational visibility, increase accuracy, or accelerate key business processes.

You’ll be evaluated primarily on the business value of what you build—not lines of code or technical complexity.

Why This Role Is Different

You’ll get broad exposure to how a healthcare technology company operates, direct access to business stakeholders, and the autonomy to turn ideas into working solutions quickly. This is a role for someone who values curiosity, ownership, creativity, speed, and tangible results.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator AI Automation Engineer (Remote - U.S.) at Urrly

Builds AI-powered automations, integrations, dashboards, and internal tools to streamline workflows across business and clinical teams.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

AI Automation Engineer (Remote - U.S.)

Join a healthcare technology company as a hands-on, AI-native builder focused on making internal teams faster, clearer, and more accurate. You’ll work directly with operations, finance, clinical, and other business teams to understand how work actually gets done, spot bottlenecks, and build practical solutions using AI, automation, and modern software tools.

This is not a traditional software engineering role. You’ll be measured by the business value of what you build: reducing manual work, improving operational visibility, increasing accuracy, and accelerating key processes.

Compensation & Work Model

  • Fully remote within the United States
  • USD $120,000–$150,000 annual base salary
  • Bonus and equity

What You’ll Do

  • Work with operations, finance, clinical, and other teams to understand workflows, data processes, and operational bottlenecks.
  • Design, prototype, and deploy solutions using AI-assisted development tools, APIs, automation platforms, SQL, Python, and low-code technologies.
  • Automate repetitive tasks, connect disconnected systems, and streamline manual workflows.
  • Build dashboards, reporting tools, and lightweight internal applications that improve visibility and decision-making.
  • Apply LLMs, AI agents, and related technologies where they can meaningfully improve productivity or accuracy.
  • Own projects from problem discovery through deployment, iteration, and measurable business impact.

What We’re Looking For

  • 2–4 years of relevant experience in software engineering, automation, data engineering, technical operations, or a similar role.
  • Strong proficiency with AI-assisted development tools such as Claude Code, Cursor, or comparable platforms.
  • Ability to work with APIs, databases, SQL, Python, and integration tools.
  • Experience building lightweight internal applications, dashboards, or workflow automations.
  • Strong analytical instincts and the ability to understand business processes quickly.
  • A self-starter who can identify problems, propose solutions, and execute without extensive specifications.
  • Comfort moving quickly, experimenting, and building practical solutions rather than over-engineered systems.

Prior experience as a forward-deployed engineer is not required. Demonstrated building ability, resourcefulness, business intuition, and the ability to deliver useful solutions matter more.

What Success Looks Like

Within your first 90 days, you’ll have independently identified and deployed multiple improvements that measurably reduce manual work, improve operational visibility, increase accuracy, or accelerate key business processes.

You’ll have broad exposure to how a healthcare technology company operates, direct access to business stakeholders, and the autonomy to turn ideas into working solutions quickly.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.

Apply now and get a response within 24 hours.

Read the full description
Operator Sr. Manager, Commercial Systems (REMOTE) at EnableComp

Owns and evolves Salesforce, HubSpot, Gong, Clay, and Accord while automating commercial workflows with AI and coordinating systems roadmaps.

Senior Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Senior Manager, Commercial Systems - Salesforce (REMOTE) at EnableComp

Owns and evolves Salesforce and connected commercial systems, automating go-to-market workflows and integrating AI across revenue operations.

Senior Remote Posted 6 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Sr. Manager, Commercial Systems - Salesforce (REMOTE) at EnableComp

Owns and evolves Salesforce and related commercial systems, automating revenue workflows and integrating AI across sales, marketing, and client success.

Senior Remote Posted 6 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Senior Manager, Commercial Systems - Salesforce (REMOTE) at EnableComp

Owns and evolves Salesforce and other commercial systems, automating go-to-market workflows and integrating AI to reduce manual work.

Senior Remote Posted 6 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Senior Manager, Commercial Systems - Salesforce (REMOTE) at EnableComp

Owns and evolves Salesforce and related commercial systems, integrating AI and automation to improve workflows across sales, marketing, and client success.

Senior Remote Posted 6 days ago RemoteFirstJobs Product
What this role involves

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.

JOB RESPONSIBILITIES

  • Serve as platform owner for Salesforce (system of record), HubSpot (marketing/demand gen), Gong (conversation intelligence), Clay (data enrichment/workflow automation), and Accord (mutual action plans/deal execution).
  • Partner with Sales, Marketing, RevOps, and Client Success leadership to prioritize the systems roadmap and translate business requirements into technical specs and developer handoffs.
  • Develop and maintain the integration design across these tools — object models, data flows, triggers, and automations — so information moves cleanly from first touch to closed-won to renewal.
  • Analyze and translate GTM strategy into system design: new motions, territory or segmentation changes, and reporting needs all become clean, scalable configuration, not spaghetti workarounds.
  • Lead the use of AI (Claude and similar tools) as a core part of how the team works — building AI-assisted workflows, automations, and internal tools that reduce manual admin work across the commercial org.
  • Conduct data integrity and governance reviews across the stack: field standards, deduplication, permissioning, and audit-readiness.
  • Coordinate dashboards and reporting that give leadership real-time visibility into pipeline health, forecast accuracy, and rep performance.
  • Evaluate and pilot new RevTech and AI capabilities, building the business case and rollout plan for anything recommended.
  • Identify and manage the systems side of the deal lifecycle — pipeline stages, forecasting categories, quoting/CPQ-adjacent workflows, and MAP/mutual-close-plan tooling via Accord.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered)
  • 5+ years administering or managing Salesforce in a commercial/RevOps context (certifications a plus, not required)
  • Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord (or clearly transferable tools in the same category)
  • Real, demonstrated experience using AI tools (Claude, ChatGPT, or similar) to build workflows, automate tasks, or transform how a system or team operates — not just casual use
  • Strong SQL/SOQL or equivalent query fluency, and comfort translating messy business asks into clean data models
  • Experience writing technical specs and partnering with developers or implementation vendors to ship system changes
  • Excellent cross-functional communication skills; healthcare, RCM, or complex B2B sales environment experience is a plus
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SPECIAL CONSIDERATIONS & PREREQUISITES

  • Minimal travel required (occasional on-site collaboration or team events).
  • Ability to work independently with minimal supervision in a fast-paced, evolving environment.
  • A product mindset — comfortable owning a roadmap, prioritizing competing requests, and iterating based on feedback; genuine curiosity about applying AI to eliminate manual, repetitive work
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operator Upgrade: Développeur(-euse) Expérience IA (IA conversationnelle)

Conçoit, déploie et optimise des parcours d’agent IA conversationnel afin d’automatiser les demandes de service client de façon sûre et précise.

Mid Remote Posted 7 days ago We Work Remotely — Programming
What this role involves

Headquarters: Canada (Remote)

Upgrade aide ses clients à avancer dans la bonne direction grâce à des produits financiers abordables et responsables. Depuis 2017, nous avons aidé plus de 7,5 millions de clients à accéder à plus de 42 milliards de dollars en crédit à la consommation. En nous concentrant sans relâche sur l'amélioration du bien-être financier de nos clients, nous développons des produits qui leur permettent de faire des économies et qui les soutiennent pour un meilleur avenir financier. Nous sommes soutenus par certains des meilleurs investisseurs dans le domaine de la technologie et avons été récemment valorisés à 7,3 milliards de dollars.

Nous sommes constamment reconnus pour notre culture de collaboration et d'inclusion. Plus récemment, nous avons été classés parmi les Premières entreprises fintech au monde par CNBC, Meilleurs lieux de travail par Built In, et par le San Francisco Business Times, Meilleurs lieux de travail d'Amérique par Newsweek, Meilleur employeur ''Startup'' par Forbes, et Employeurs les plus sains par Phoenix Business Journal.

Nous recherchons de nouveaux membres d'équipe qui sont enthousiastes à l'idée de concevoir et de proposer des produits nouveaux et meilleurs. Rejoignez-nous et aidez à bâtir un meilleur avenir financier pour des millions de personnes.

Ă€ propos du rĂ´le

Un(e) Développeur(-euse) Expérience IA est responsable du cycle de vie complet des parcours que nos clients vivent avec l'agent IA d'Upgrade par clavardage, par téléphone et par courriel : création, optimisation, gestion des cas particuliers et augmentation du taux de résolution autonome. Cette personne conçoit des parcours dans les outils sans code de Sierra, collabore avec les groupes produits d'Upgrade pour intégrer leurs processus de service à l'agent, et répond de la capacité de l'agent à résoudre le problème du client de façon sécuritaire, exacte et sans intervention humaine.

Nous recherchons un(e) Développeur(-euse) Expérience IA pour prendre en charge l'agent IA d'Upgrade destiné à la clientèle. Vous ferez le lien entre les équipes de développement, de produit et des opérations clientèle. Vous transformerez des processus de service, comme effectuer un paiement, consulter les détails d'un prêt, mettre à jour une adresse ou activer les paiements préautorisés, en parcours de production, et vous continuerez à les améliorer après leur lancement.

Vous concevrez et gérerez les parcours de A à Z, de la première ébauche jusqu'à leur pleine maturité. Le travail est à la fois celui d'un bâtisseur et d'un analyste : concevoir le parcours, gérer les cas particuliers, lire les transcriptions et augmenter continuellement le taux de résolution autonome. Le taux de résolution autonome, la satisfaction client (CSAT), la qualité des transferts et le taux d'hallucination sont vos indicateurs clés. Au cours de votre première année, vous serez responsable d'un portefeuille de parcours couvrant l'ensemble de nos produits (prêts personnels, carte, paiement différé (BNPL), marge de crédit hypothécaire (HELOC), dépôts) et contribuerez à établir les normes selon lesquelles Upgrade conçoit, teste et déploie ses expériences IA.

Nos technologies principales

Sierra Agent Studio (parcours sans code), simulations et analyse des conversations Sierra, API GraphQL et REST (comme outils de parcours), Genesys (transfert vers le centre de contact), SumoLogic, Grafana, SQL, JavaScript/TypeScript, Claude et autres outils de LLM.

Ce que vous ferez

  • CrĂ©ation de parcours : Concevoir et dĂ©velopper des parcours Sierra dans Agent Studio pour le clavardage, la voix et le courriel, de la phase de dĂ©couverte avec les opĂ©rations jusqu'au dĂ©ploiement en production
  • Optimisation : Analyser chaque semaine les transcriptions, les enregistrements et les donnĂ©es analytiques, repĂ©rer oĂą les conversations Ă©chouent ou sont transfĂ©rĂ©es, et dĂ©ployer des correctifs Ă  la logique des parcours, aux instructions et Ă  la base de connaissances
  • Gestion des cas particuliers : Cartographier les scĂ©narios problĂ©matiques (paiements refusĂ©s, identitĂ© non concordante, comptes en souffrance, demandes non prises en charge) et s'assurer que chacun se conclut par une rĂ©ponse exacte ou un transfert fluide
  • RĂ©solution autonome : Assumer la responsabilitĂ© des cibles de rĂ©solution autonome et de CSAT pour chaque parcours, mener des dĂ©ploiements progressifs (1 % → 100 %) et prioriser les travaux ayant le plus d'impact sur ces indicateurs
  • Partenariat produit : Collaborer avec les groupes produits (prĂŞts personnels, carte, BNPL, dĂ©pĂ´ts) pour dĂ©finir la portĂ©e de nouveaux parcours, maintenir les parcours Ă  jour au fil de l'Ă©volution des produits et dĂ©finir les API dont l'agent a besoin
  • SĂ©curitĂ© et conformitĂ© : Appliquer l'authentification Ă  plusieurs niveaux et la vĂ©rification renforcĂ©e, le libellĂ© de conformitĂ© exact ainsi que des garde-fous contre les hallucinations et les rĂ©ponses non conformes aux politiques
  • Transferts : Concevoir les transferts vers des agents humains dans Genesys avec des rĂ©sumĂ©s exacts et le contexte d'authentification
  • Tests : CrĂ©er des suites de simulation et de tests de rĂ©gression afin que chaque modification de parcours soit dĂ©ployĂ©e avec la preuve qu'elle n'altère pas le comportement existant
  • Surveillance : Suivre la latence, les erreurs et les abandons dans SumoLogic et Grafana, et ĂŞtre responsable des alertes
  • Optimisation vocale : Latence, phrases de transition, interruptions, personnalitĂ© et ton
  • Relation avec Sierra : Agir Ă  titre de responsable technique de notre cĂ´tĂ©, faire remonter les problèmes liĂ©s Ă  la plateforme et orienter les demandes relatives Ă  la feuille de route

Ce que nous recherchons

  • De 3 Ă  5 ans d'expĂ©rience en dĂ©veloppement logiciel, ou une expĂ©rience Ă©quivalente dans des rĂ´les en solutions techniques, en IA conversationnelle ou en gestion de produits techniques
  • Connaissance pratique du comportement des agents LLM : instructions, appels d'outils, rĂ©cupĂ©ration de connaissances, et les points de dĂ©faillance de chacun
  • ExpĂ©rience dans la conception d'Ă©valuations pour des systèmes non dĂ©terministes : jeux de tests, simulations, LLM Ă©valuateur (LLM-as-judge), seuils de rĂ©gression
  • Une maĂ®trise technique suffisante pour lire des spĂ©cifications d'API, collaborer avec des dĂ©veloppeurs backend sur des intĂ©grations REST et GraphQL, et raisonner sur les autorisations et les portĂ©es de permissions
  • Un esprit axĂ© sur le produit et le client : vous comprenez les procĂ©dures opĂ©rationnelles, lisez les transcriptions, accordez de l'importance au ton et mesurez votre rĂ©ussite selon la rĂ©solution du problème du client
  • Sens des responsabilitĂ©s en production : dĂ©ploiements, surveillance, analyse de journaux et rĂ©ponse aux incidents
  • RĂ©daction claire et capacitĂ© Ă  travailler avec des interlocuteurs non techniques des Ă©quipes des opĂ©rations, de la conformitĂ© et des affaires juridiques

Atouts supplémentaires

  • ExpĂ©rience pratique de Sierra Agent Studio ou d'une plateforme d'agents sans code comparable (Decagon, Ada, Kore.ai, Google CCAI, Amazon Lex/Connect)
  • ExpĂ©rience en IA vocale : reconnaissance vocale (speech-to-text), synthèse vocale (text-to-speech), optimisation de la latence, gestion des interruptions (barge-in)
  • Connaissance des systèmes de centre de contact tels que Genesys et de la conception de transferts vers des agents
  • ExpĂ©rience en fintech ou dans un autre secteur rĂ©glementĂ© (UDAAP, FDCPA, TCPA, PCI, SOC 2)
  • ExpĂ©rience en conception conversationnelle ou en rĂ©daction UX

Ce que nous vous offrons

  • Salaire compĂ©titif ($140K-$180K) et plan d'options d'achat d'actions
  • Assurances mĂ©dicales, dentaires et de la vue payĂ©es par l'entreprise
  • CongĂ©s payĂ©s flexibles
  • PossibilitĂ©s de croissance et de dĂ©veloppement professionnel
  • CongĂ© parental payĂ©
  • Initiatives de santĂ© et de bien-ĂŞtre

Exigence linguistique

English language is required for this position, as it involves interacting with staff at Upgrade's offices worldwide.

L'anglais est requis pour ce poste, puisqu'il comporte des interactions avec le personnel des bureaux d'Upgrade à l'échelle internationale.

Conditions environnementales et de travail

Le travail s'effectue à l'intérieur dans un environnement au rythme soutenu qui exige la capacité de gérer plusieurs priorités et de respecter les processus de travail, les horaires et les attentes en matière de service établi.

Les employés saisissent, extraient et échangent régulièrement des informations avec précision à l'aide de systèmes et d'applications numériques afin d'appuyer les objectifs opérationnels et de service à la clientèle.

Le poste exige la capacité de recevoir et d'échanger des informations avec les clients, les collègues, les superviseurs et les partenaires interfonctionnels par le biais des moyens de communication disponibles, qui peuvent inclure des réunions, des courriels, des appels téléphoniques et des outils de collaboration numériques, et peut impliquer des échanges en temps réel, verbaux ou en personne selon les besoins de l'entreprise.

Les fonctions peuvent inclure la gestion d'un volume élevé d'interactions entrantes et/ou sortantes avec la clientèle ainsi que d'activités de travail à l'aide de systèmes de télécommunication et informatiques. Le poste exige la capacité de lire, d'analyser et d'interpréter les informations affichées à l'écran d'ordinateur et de maintenir une posture de travail pendant de longues périodes, conformément aux exigences du poste.

Le travail peut s'effectuer dans un centre de contact, un bureau ou en télétravail, selon les besoins de l'entreprise et la nature du poste. Les environnements de travail sur place peuvent inclure des espaces de travail partagés, un éclairage de bureau standard et un bruit de fond modéré typique des environnements de service à la clientèle ou opérationnels.

Les employés en télétravail sont responsables de maintenir un espace de travail sécurisé et productif avec une connexion Internet fiable qui prend en charge les systèmes de l'entreprise et protège la confidentialité des informations de l'entreprise et des clients.

Des mesures d'adaptation raisonnables peuvent être mises en place pour permettre aux personnes qualifiées vivant avec un handicap d'exercer les fonctions essentielles du poste, conformément à l'Americans with Disabilities Act (ADA) et aux lois étatiques et locales applicables.

Nous sommes un employeur garantissant l'égalité des chances et nous valorisons la diversité au sein de notre entreprise. Nous ne faisons pas de discrimination fondée sur la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil, le statut d'ancien combattant ou le statut de handicap.

Upgrade n'accepte pas les candidatures spontanées soumises par des agences de recrutement, des cabinets de recherche de personnel ou toute autre tierce partie. Tout CV soumis à un employé d'Upgrade sans accord écrit préalable en vigueur sera considéré comme la propriété d'Upgrade, et Upgrade ne sera pas tenue de payer des bonus de recommandation ou de placement. Les agences doivent obtenir une approbation écrite au préalable du service d'acquisition de talents d'Upgrade pour soumettre des candidatures, et ce, seulement si une entente valide et dûment signée est en vigueur.

To apply: https://weworkremotely.com/remote-jobs/upgrade-developpeur-euse-experience-ia-ia-conversationnelle

Read the full description