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Design, deploy, and optimize AI agent solutions for enterprise customers by configuring LLM workflows, prompt engineering, and integrations with existing business systems.
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
As a Senior Agent Architect at Parloa, you will play a key role in transforming customer service with AI Agents. In this customer-facing role, you will support the implementation of Parloa’s solutions, enhancing customer experiences for clients and partners.
Using your expertise in Large Language Models (LLMs), Prompt Engineering, NLP & NLU conversational design, and integration platforms, you will craft effective AI workflows and build connections to enterprise systems and ensure quality, performance, and end-to-end operational readiness. You will design, prototype, and validate conversational solutions for AI agent deployments, including the integration layer that connects Parloa’s platform to customers’ existing technology stacks, and guide customers and partners in maximising the value of Parloa’s AI solutions.
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients’ and employees’ data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
\* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Senior manager oversees end-to-end AI engineering projects from requirements through production deployment, manages GCP infrastructure, and leads company-wide AI infrastructure rollout and governance initiatives.
About Ceribell
Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN’s across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!
Position Overview:
The Senior Manager, Applied AI Engineering is a senior individual contributor role with broad ownership across Ceribell’s internal AI engineering portfolio. This person will carry projects from initial problem definition through production deployment, operating effectively under conditions of ambiguity and incomplete specification. The technical bar is high — this is first and foremost an engineering role — but the ability to engage at the business layer and translate between technical and commercial realities is equally non-negotiable.
This role reports directly to the Director of Strategic Programs and Applied AI and works in close, ongoing collaboration with Engineering leadership. The successful candidate will direct external engineering contractors, partner cross-functionally with stakeholders across commercial, clinical, finance, and operations, and take on expanding ownership of the AI project portfolio as the function scales.
What you’ll do:
What We’re Looking For:
Required
Preferred
What Sets the Best Candidates Apart
Compensation Range
$177,000—$226,000 USD
A candidate’s final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell’s corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time.
In addition to your base compensation, Ceribell offers eligible employees the following:
Application Deadline: Ongoing
Other Job Details Ceribell reports transfers of value to health care providers (HCPs) as required by federal and state transparency laws. These laws and implementing regulations require Ceribell to provide government agencies with HCPs’ names, addresses and the type of payments or other value received, generally for public disclosure. If you are an HCP and we pay or reimburse your recruiting expenses as a result of interviewing with Ceribell, your name, address and the amount of payments made may be reported to the government.
Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Ceribell complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Ceribell is an E-Verify employer. Any applicant with a disability who requires an accommodation during the application process should contact talent@ceribell.com to request reasonable accommodation.
Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy.
Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to legal@ceribell.com. Please note that we will not respond to inquiries unrelated to job posting compliance.
Senior manager overseeing end-to-end AI engineering projects from requirements through production deployment, including GCP infrastructure design, contractor direction, and company-wide AI governance.
About Ceribell
Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN’s across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!
Position Overview:
The Senior Manager, Applied AI Engineering is a senior individual contributor role with broad ownership across Ceribell’s internal AI engineering portfolio. This person will carry projects from initial problem definition through production deployment, operating effectively under conditions of ambiguity and incomplete specification. The technical bar is high — this is first and foremost an engineering role — but the ability to engage at the business layer and translate between technical and commercial realities is equally non-negotiable.
This role reports directly to the Director of Strategic Programs and Applied AI and works in close, ongoing collaboration with Engineering leadership. The successful candidate will direct external engineering contractors, partner cross-functionally with stakeholders across commercial, clinical, finance, and operations, and take on expanding ownership of the AI project portfolio as the function scales.
What you’ll do:
What We’re Looking For:
Required
Preferred
What Sets the Best Candidates Apart
Compensation Range
$177,000—$226,000 USD
A candidate’s final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell’s corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time.
In addition to your base compensation, Ceribell offers eligible employees the following:
Application Deadline: Ongoing
Other Job Details Ceribell reports transfers of value to health care providers (HCPs) as required by federal and state transparency laws. These laws and implementing regulations require Ceribell to provide government agencies with HCPs’ names, addresses and the type of payments or other value received, generally for public disclosure. If you are an HCP and we pay or reimburse your recruiting expenses as a result of interviewing with Ceribell, your name, address and the amount of payments made may be reported to the government.
Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Ceribell complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Ceribell is an E-Verify employer. Any applicant with a disability who requires an accommodation during the application process should contact talent@ceribell.com to request reasonable accommodation.
Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy.
Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to legal@ceribell.com. Please note that we will not respond to inquiries unrelated to job posting compliance.
Design, deploy, and optimize AI agent solutions for enterprise customers, managing LLM workflows, prompt engineering, conversational design, and system integrations.
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
As a Senior Agent Architect at Parloa, you will play a key role in transforming customer service with AI Agents. In this customer-facing role, you will support the implementation of Parloa’s solutions, enhancing customer experiences for clients and partners.
Using your expertise in Large Language Models (LLMs), Prompt Engineering, NLP & NLU conversational design, and integration platforms, you will craft effective AI workflows and build connections to enterprise systems and ensure quality, performance, and end-to-end operational readiness. You will design, prototype, and validate conversational solutions for AI agent deployments, including the integration layer that connects Parloa’s platform to customers’ existing technology stacks, and guide customers and partners in maximising the value of Parloa’s AI solutions.
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients’ and employees’ data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
\* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Manages end-to-end AI engineering projects from requirements through production deployment, designs GCP infrastructure, and leads company-wide AI infrastructure and governance initiatives.
About Ceribell
Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN’s across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!
Position Overview:
The Senior Manager, Applied AI Engineering is a senior individual contributor role with broad ownership across Ceribell’s internal AI engineering portfolio. This person will carry projects from initial problem definition through production deployment, operating effectively under conditions of ambiguity and incomplete specification. The technical bar is high — this is first and foremost an engineering role — but the ability to engage at the business layer and translate between technical and commercial realities is equally non-negotiable.
This role reports directly to the Director of Strategic Programs and Applied AI and works in close, ongoing collaboration with Engineering leadership. The successful candidate will direct external engineering contractors, partner cross-functionally with stakeholders across commercial, clinical, finance, and operations, and take on expanding ownership of the AI project portfolio as the function scales.
What you’ll do:
What We’re Looking For:
Required
Preferred
What Sets the Best Candidates Apart
Compensation Range
$177,000—$226,000 USD
A candidate’s final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell’s corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time.
In addition to your base compensation, Ceribell offers eligible employees the following:
Application Deadline: Ongoing
Other Job Details Ceribell reports transfers of value to health care providers (HCPs) as required by federal and state transparency laws. These laws and implementing regulations require Ceribell to provide government agencies with HCPs’ names, addresses and the type of payments or other value received, generally for public disclosure. If you are an HCP and we pay or reimburse your recruiting expenses as a result of interviewing with Ceribell, your name, address and the amount of payments made may be reported to the government.
Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Ceribell complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Ceribell is an E-Verify employer. Any applicant with a disability who requires an accommodation during the application process should contact talent@ceribell.com to request reasonable accommodation.
Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy.
Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to legal@ceribell.com. Please note that we will not respond to inquiries unrelated to job posting compliance.
Designs and builds multi-agent AI systems for scientific research, orchestrating simulations, knowledge extraction, and autonomous discovery workflows.
This is an Atlantic portfolio venture.
About the Venture
We are building a new path to fusion energy. Every major leap in human civilisation has followed a breakthrough in energy, from fire to steam to electricity, and we believe fusion is the next one. Our bet is that it will not come from building bigger machines. It will come from controlling matter with enough precision that fusion becomes a manufacturable technology, atoms aligned exactly enough that fusion happens under controlled conditions, on a chip. This is a semiconductor-scale path to clean power, and our stance is precision over brute force. We start in physics and simulation, then build the physical proof.
About the Role
Reaching a chip-scale approach means working through physics and simulation at a depth that is hard to reach by conventional means, and to do that we need a new class of scientific intelligence. You will work directly with the founders to design that system from the ground up: an AI-driven research platform that can read papers, connect ideas across disciplines, orchestrate simulations, evaluate hypotheses and learn from results. This is not a chatbot or prompt engineering role, and we are not building a foundation model or competing with OpenAI, Anthropic or Google. We believe these systems will need richer representations than today’s token-prediction models, so you will help explore new architectures for scientific reasoning, memory, hypothesis generation and autonomous discovery. The better that system works, the faster we get to the physical proof.
What you’ll do
Design multi-agent research systems and the orchestration that ties them together
Build long-term memory architectures for scientific reasoning
Create paper ingestion and knowledge extraction pipelines
Develop scientific reasoning workflows and connect AI agents to simulation environments
Build autonomous experiment and evaluation loops
Design retrieval, planning and orchestration systems
Integrate state-of-the-art LLMs and open-source models
Develop scalable infrastructure for continuous learning
Explore next-generation AI architectures for scientific discovery
About You
We care far more about what you have built than about formal credentials. You will thrive here if you enjoy solving problems nobody has solved before, learn quickly and independently, and are comfortable with uncertainty. This role suits someone who wants to help create a new category of scientific intelligence rather than optimise an existing product.
You have already built real agent systems, with strong experience across several of: multi-agent architectures, tool use and function calling, agent orchestration, planning systems, long-term memory, knowledge graphs, autonomous research workflows, RAG architectures and evaluation frameworks
You write production-quality software with strong Python skills, and you are comfortable with API design and integration
You know your way around cloud infrastructure, Docker and containerisation, and databases including vector databases
You are comfortable with the mathematical ideas this work draws on, such as linear algebra, optimisation, probability, graph theory and dynamical systems
You do not need to be a theoretical physicist, but you should enjoy working on highly technical scientific problems
Nice to have:
Physics simulations, scientific computing or computational physics
HPC environments
Reinforcement learning
AI for Science
Quantum computing
Scientific publishing workflows
Open-source AI frameworks
Why Join
Our goal is bigger than software. The systems you build will be used to accelerate research in fusion energy, scientific discovery, advanced simulation, AI for physics and quantum technologies. Success here is measured in real scientific progress.
Work with an exceptional founding team with scientific and commercial track records across places like LMU, Apple, Amazon, Eurazeo, Sprin-D and McKinsey. Around them is a small group of physicists, simulation experts and AI specialists who value curiosity, independent thinking and the courage to challenge assumptions.
We are remote-first, so you can work from Munich, Berlin, London, Lisbon or wherever you do your best work. We keep bureaucracy to a minimum so talented people can move fast and follow promising ideas.
This is a chance to help build something before it becomes obvious, and to help solve one of humanity’s hardest problems.
Designs and implements Salesforce Agentforce AI agents and intelligent process automation solutions for healthcare organizations.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools.
To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps.
As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business.
Key duties and responsibilities:
•Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.
•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.
•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.
•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.
•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.
•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.).
•Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.
•Analyze, troubleshoot, and debug systems for standard issues
•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
•Create and maintain technical documentation for all builds and AI Agents produced
•Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed.
•Perform other tasks and duties as assigned
Skills and Qualifications:
•Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources.
•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay.
• Working experience with Workday platform highly desired
•Experience creating intelligent process automations using tools like Power Automate or others
•Solid experience creating test automations for Salesforce and other platforms
•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
•In-depth understanding of Salesforce data models, security, and governor limits
•Excellent organization, critical-thinking and self-management skills
•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others
•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations
•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view
•Proven experience as a great Intermediate Application Engineer
Certifications:
•Salesforce Certified Agentforce Specialist
•Salesforce Certified Platform Developer I & II (required)
•Salesforce Advanced Administrator certification (required)
•Salesforce Certified Application/Systems Architect (desired)
•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience)
Bonus points for:
•Experience building AI Agents on other AI Platforms
•Experience being part teams that operated using the Product Operating Model
•Experience working on a SaaS product
•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein
•Experience working with AWS, Azure, or other cloud platforms.
•Experience working with Service-Oriented Architecture (SOA) and SaaS product development
•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization
•Experience with on-call responsibilities for production-grade systems.
•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
$120,000 - $135,000 a year
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior engineer implements and optimizes Salesforce Agentforce AI agents and intelligent process automation solutions for healthcare organizations.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools.
To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps.
As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business.
Key duties and responsibilities:
•Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.
•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.
•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.
•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.
•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.
•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.).
•Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.
•Analyze, troubleshoot, and debug systems for standard issues
•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
•Create and maintain technical documentation for all builds and AI Agents produced
•Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed.
•Perform other tasks and duties as assigned
Skills and Qualifications:
•Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources.
•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay.
• Working experience with Workday platform highly desired
•Experience creating intelligent process automations using tools like Power Automate or others
•Solid experience creating test automations for Salesforce and other platforms
•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
•In-depth understanding of Salesforce data models, security, and governor limits
•Excellent organization, critical-thinking and self-management skills
•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others
•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations
•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view
•Proven experience as a great Intermediate Application Engineer
Certifications:
•Salesforce Certified Agentforce Specialist
•Salesforce Certified Platform Developer I & II (required)
•Salesforce Advanced Administrator certification (required)
•Salesforce Certified Application/Systems Architect (desired)
•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience)
Bonus points for:
•Experience building AI Agents on other AI Platforms
•Experience being part teams that operated using the Product Operating Model
•Experience working on a SaaS product
•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein
•Experience working with AWS, Azure, or other cloud platforms.
•Experience working with Service-Oriented Architecture (SOA) and SaaS product development
•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization
•Experience with on-call responsibilities for production-grade systems.
•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
$110,000 - $120,000 a year
#remote
#canada
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Design and build end-to-end Airtable workflow automation systems, integrations, and process logic for client operations.
Headquarters: Remote
URL: https://www.toptal.com/
We're looking for an Airtable Process Automation Expert to design, build, and optimize workflow systems that eliminate manual busywork for growing teams. This is not a "set up a base" role — you'll be architecting end-to-end operational systems: automations, integrations, and process logic that fundamentally change how a business runs day to day.
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You'll work directly with clients to translate messy, manual processes into clean, scalable Airtable-based systems — often integrating with other tools in their stack.
Design and build custom Airtable bases, interfaces, and automations tailored to a client's specific operational workflows
Map existing manual processes and re-architect them into automated, self-maintaining systems
Build integrations between Airtable and third-party tools (Zapier, Make, Slack, Gmail, native APIs) to create seamless cross-platform workflows
Write and maintain Airtable scripting (JavaScript) for advanced automation logic beyond native no-code capabilities
Design relational data structures and table architecture that scale as client needs grow
Create intuitive interfaces and views for non-technical end users, ensuring adoption without a steep learning curve
Troubleshoot and optimize existing Airtable systems that have become slow, fragile, or overly complex
Document systems clearly so clients can maintain and extend them after handoff
Communicate directly with clients to gather requirements, set expectations, and explain technical tradeoffs in plain language
5+ years of hands-on experience building in Airtable, including advanced automation and scripting
Demonstrated experience integrating Airtable with tools like Zapier, Make, or via native/REST APIs
Strong process-mapping and systems-thinking skills — you can see the full workflow before you start building
Experience designing for non-technical teams, with systems that are adopted and actually used, not abandoned
Comfortable working independently and communicating asynchronously with distributed, remote teams
A portfolio or examples of past Airtable automation projects you can speak to
Experience with other no-code/low-code platforms (Notion, Make, Retool, Glide)
Background in operations, business process consulting, or a related field
Familiarity with JavaScript beyond Airtable's scripting block
Experience working with global clients in a consulting/freelance capacity
RATE: $80-$105/hr. USD
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To apply: https://weworkremotely.com/remote-jobs/toptal-airtable-process-automation-expert
Designs and builds sophisticated no-code workflow applications for enterprises, orchestrating AI, integrations, and business logic across systems.
Tonkean is the world’s first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are—eliminating the need for change management—and is 100% no-code.
At Tonkean, we believe that all this—compliance, efficiency, operational excellence—requires high levels of process adoption. But to ensure high levels of process adoption, you need to create processes that provide a great employee experience: that serve employees’ needs, understand their preferences, and solve their problems.
To that end, you need a barrier-breaking technology partner. That’s what Tonkean seeks to be.
ROLE OVERVIEW
As a Senior Implementation Engineer, you will design and build sophisticated workflow applications for some of the world’s largest enterprises using Tonkean’s no-code platform.
This is not a traditional implementation or configuration role.
You will think like a software engineer—breaking down business problems into logical systems, designing data flows, integrating data sources, troubleshooting complex behaviors, and building scalable solutions—without writing production application code.
Every customer implementation is different. You’ll build intelligent workflows that orchestrate people, systems, AI, and business rules across dozens of enterprise applications.
If you enjoy solving technical puzzles, thinking in systems, and building software that customers immediately use, you’ll thrive here.
Design and build production-ready workflow applications that combine AI, business logic, enterprise integrations, and intuitive user experiences to solve complex business challenges.
Translate customer requirements into scalable technical solutions, designing workflow logic that accounts for real-world complexity, edge cases, and evolving business needs.
Build intelligent automations that orchestrate approvals, routing, SLAs, exception handling, and business rules across enterprise processes.
Connect enterprise systems using native connectors, and data transformations to create seamless end-to-end workflows.
Create AI-powered experiences that analyze requests, automate decisions, and guide users through complex business processes.
Troubleshoot workflows, integrations, and data synchronization issues while optimizing performance and reliability.
Collaborate with workflow architects and customers to iterate on solutions throughout implementation, testing, and deployment.
Develop reusable workflow components, implementation patterns, and best practices that improve delivery across the organization.
Demonstrate completed solutions to customers, incorporate feedback, and contribute ideas that shape the future of the Tonkean platform.
5+ years designing or building technical solutions for enterprise customers.
Strong systems thinking with the ability to translate complex business requirements into scalable workflows and automation.
Experience implementing SaaS, workflow automation, integration, or low-code solutions in complex enterprise environments.
Familiarity with JSON, data transformations, and system integrations.
Excellent troubleshooting skills and the ability to diagnose technical issues where there isn’t an obvious answer.
Comfortable learning new technologies, products, and business domains quickly.
Experience translating technical documentation and customer requirements into working solutions.
Excellent logical reasoning and problem-solving skills.
Comfortable working directly with customers to understand requirements, demonstrate solutions, and iterate based on feedback.
Experience with workflow automation, integration, or low-code platforms.
Software development experience in any language.
Experience working with AI-powered products or enterprise automation.
$145,000 - $165,000 a year
This role offers a competitive compensation package, including a base salary, performance-based incentives, and equity opportunities. Compensation will be commensurate with experience, skills, and qualifications. Tonkean also offers a comprehensive benefits package to support the well-being of our employees.
Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don’t meet 100% of the qualifications for this job, we strongly encourage you to apply.
Tonkean is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. We believe diversity is important to building a successful business and do not discriminate based upon race, religion, color, national origin, sex, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other status protected by the laws or regulations in the locations where we operate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior manager who deploys and operates AI applications across sales teams to improve productivity, builds custom AI pipelines, and manages feedback loops between frontline reps and engineering.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Retail is Toast’s biggest bet and we are growing rapidly. The opportunity is massive, and the category is ours to define. You’ll have the backing of Toast’s scale, brand, and resources but you’ll be on the team architecting how we operate, scale, and win. The decisions you make in this role will shape how Toast competes in retail for years to come. Toast is prioritizing AI integration across the enterprise to redefine GTM velocity. As part of this strategy, multiple business units are pursuing specialized AI initiatives tailored to market challenges. This model balances corporate-wide coordination with vertical accountability: teams work in lockstep to scale efficiencies and aggregate impact, while remaining responsible for developing, building, and launching solutions optimized for unique operating environments.
The GTM Sales Engineer & AI solutions is the core functional driver of this transformation within the Retail vertical. As an expert in applied AI, you will own the centralized deployment of AI applications to directly improve Productivity Per Rep (PPR). You will drive AI-powered productivity and automation across Retail sales, working with AEs and BDR/SDR teams to accelerate sales and with Onboarding to streamline the path to Customer Go-Live, with the opportunity to grow your impact across other GTM and client-facing teams as the vertical scales. You will be the operational linchpin running the Retail AI GTM Pod, architecting a continuous feedback loop sourcing grassroots ideas from the frontline, filtering them through a business lens, and scaling them into production tools.
This is a technical, builder-focused role. You will observe decentralized AI applications working across the organization and partner to accelerate their impact, making them structurally better, integrating them into core systems, and maintaining them long-term. While you will partner with central corporate operations and marketing to advocate for Retail use cases and scale company-wide efficiencies, you will also possess the autonomous engineering capabilities to construct vertical-specific pipelines when distinct merchant workflows require it. This role sits in Revenue Operations, but will also dotted-line report into engineering.
A day in the life (Responsibilities)
What you’ll need to thrive (Requirements)
What will help you stand out (Nonessential Skills/Nice to Haves)
AI at Toast
At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
Zone A
$172,000—$275,000 USD
Zone B
$150,000—$240,000 USD
Zone C
$135,000—$216,000 USD
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:Â https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Designs, builds, and deploys agentic AI platforms and LLM-powered solutions within enterprise client environments, handling orchestration, RAG pipelines, and cloud infrastructure integration.
Forward Deployed Engineer (Perm, Italy, Remote + Travel)
This is a full-time, permanent opportunity for candidates based in Italy.
This position also requires frequent travel to client sites within Europe, with travel expenses covered by the company.
About Nearform
Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.
Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.
Today, our team of 500 experts in 20+ countries is trusted by leading enterprises, including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.
About the role
As a Forward Deployed Engineer, you will help build, implement, and deploy agentic platforms within client environments. Your role will focus on building and deploying scalable AI-driven solutions, enabling organisations to operationalise LLM-powered agents across products, processes, and teams. You will work closely with client stakeholders, technical leaders, and delivery teams to build, and roll out agentic capabilities that integrate seamlessly with existing enterprise systems and frameworks.
What we are looking for in this person:
Nice to have:
Benefits & Perks:
Our Interview Process
An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We’ll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.
A live coding challenge with one of our trained interviewers. You’ll be asked to build a working solution to a problem via screen sharing, demonstrating your Python expertise, problem-solving ability, and coding best practices in a real-time environment.
A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We’ll also share more details about Nearform and the potential projects you may join.
There may also be an additional interview with the client depending on the project
If you’re passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.
Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.
Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence.
If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.
Salary range - ÂŁ75-ÂŁ95,000 + bonus & benefits
