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Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Spain, the Base compensation range for this role is EUR 73,000 -  88,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the ROI, the Base compensation range for this role is EUR 92,000 -  110,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Germany, the Base compensation range for this role is EUR 85,000 -  102,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.

In the US, the Base compensation range for this role is $123,933 - $148,719.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Canada, the Base compensation range for this role is CAD 145,000 - 178,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.

In Canada, the Base compensation range for this role is $120,927 CAD - $145,113 CAD.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

PRECISION AQ, the top payer marketing agency, supports global pharmaceutical and life sciences clients in the achievement of commercial excellence. We excel at demonstrating the economic, clinical, and societal value...

About the job Fresh Prints is about to go through the biggest catalog shift in company history. We’ve always sold custom apparel to groups – chapters, teams, clubs. That’s changing:...

About the job Fresh Prints is about to go through the biggest catalog shift in company history. We’ve always sold custom apparel to groups – chapters, teams, clubs. That’s changing:...

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

About The Role:

The Associate Creative Director, Copy (ACD, Copy) works with teams of art directors, copywriters, and strategists to conceive and execute a variety of communication projects through a wide range of media. The Associate Creative Director is responsible for ensuring that design, copy and UX are greater than the sum of their parts and ladder up to strategic insights on all projects that they lead.

What You’ll Do:

• Deliver breakthrough creative work, while influencing your peers
• Lead projects from conception to completion
• Understand strategic and financial goals for clients and AH
• Master the clinical data and competitive landscape associated with your brands/account
• Actively participate in staffing and evaluating the scope of work
• Champion creativity by frequently sharing inspiring work
• Develop and/or strengthen client relationships
• Share the spotlight so that junior creatives can shine
• Manage delegation and workflow on multiple projects/brands
• Empower others to reach their full potential
• Manage multiple teams and multiple work streams efficiently, effectively, and profitably
• Communicate actively with project teams to keep deliverables on track and on schedule

About You:

• Experience in Patient Marketing, HCP is a +

• Bachelor’s Degree in advertising, marketing, writing or equivalent area of study (preferred but not required)

• Experience in leading teams and mentoring junior creatives

• Minimum 9 years creative copywriting experience, with at least 3 years in writing for pharma

• Pharmaceutical experience required

• Launch experience required

• Demonstrates ability to direct writing and design of interactive, motion and print projects.

• Strong customer service skills with a commitment to superior quality

• Must be self-motivated, professional, detail-oriented, and possess excellent oral and written communication skills

• Can share a digital portfolio that includes a wide range of interactive work across multi-media channels and platforms

$150,000 - $170,000 a year

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

Brand Copy Lead

Concepting the ideas and writing the words that make Deepgram impossible to ignore · Reports to the Director, Brand Strategy & Narrative

Location: Remote (US)

Team: Brand & Awareness · Type: Full-time · Level: Lead (Senior IC)

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 650,000 developers and 5,000+ organizations have built voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 200,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

The Role

Deepgram is a voice company. You will craft the voice of voice. We’re hiring a Brand Copy Lead to be the writer who turns our brand voice from guidelines into living language: campaign concepts, launch headlines, quippy copy, the first thing a voice says when you press play.

You’re a concept-first writer. You can take a brief and craft the core idea into something unmissable. You think like a strategist: you know who we’re talking to, what we need them to believe, and why this channel. And you’re quippy in the way the best brand writers are: sharp, surprising, and never at the expense of clarity.

The Copy Lead sits inside our Brand Studio alongside brand strategy & narrative, design, brand marketing, and web. We’re mid-rebrand, with a new verbal identity landing now. You’ll be the person who brings it to life in market, at speed.

What You’ll Do

Concept and write brand campaigns

• Lead copy concepting for brand campaigns, from the first brief through final lines: develop multiple distinct creative directions, write the headlines, and articulate the idea behind each one.

• Write for the big canvases: out-of-home, audio and podcast, video and launch films, social, sponsorships, and brand activations. Know what a line needs to do at 60 mph, in 6 seconds, or in a booth across a crowded expo floor.

• Partner with design from day one so words and visuals land as one idea, not copy dropped into a layout.

• Adapt campaigns for global markets and audiences, working with regional teams to keep the idea intact and the line locally right.

Bring the brand voice to life everywhere

• Own the application of Deepgram’s verbal identity across every brand surface: website, product launches, events and signage, ads, email, and internal moments.

• Write for voice, literally. Write copy for Deepgram’s website, events, experiential and across at brand moments, so we always speak Deepgram.

• Contribute to naming: products, voices, programs, and campaigns.

Be the brand’s copy bar

• Run brand copy review across the studio: ads, web pages, launch materials, and agency work. Give edits and notes that make the work sharper without flattening it.

• Translate product marketing and technical input into copy that’s accurate and interesting. Know when to push back and when the detail matters.

• Evolve the voice guidelines with what we learn in market: example lines, do/don’t libraries, channel-by-channel tone flex.

Build the copy engine

• Lead with an AI-forward approach. Use and build AI tools (voice copilots, prompt libraries, review workflows) that help the whole company write on-brand, faster.

• Create the playbooks that let the team scale: copy brief templates, review checklists, and channel-specific copy specs.

What You’ll Bring

• 6–8+ years of copywriting experience, with significant time concepting brand campaigns, ideally split between an agency and an in-house team at a fast-moving technology or consumer brand.

• A portfolio that shows ideas, not just execution: campaign concepts, headlines, and lines that made it into the world, with OOH, audio, or video work strongly preferred.

• Strategic thinking. You can read a brief, interrogate it, and explain why your idea is the right answer for the audience and the business.

• A distinctive, quippy voice, and the range to write in someone else’s. You can flex from punchy campaign line to clear product explanation without losing the brand.

• Speed with quality. You can turn around a strong first round in a day when the deadline demands it, and you know when a line isn’t done yet.

• Comfort translating technical products for multiple audiences: developers, enterprise buyers, and the people who influence them.

• A collaborative, low-ego approach to feedback, from giving it to agencies to taking it from product teams.

• Excellent judgment and taste. A point of view on brands, campaigns, and culture, and the curiosity to keep developing it.

Bonus Points

• Experience writing for developer, AI, or other technical brands.

• Experience writing for voice: audio ads, scripts, conversational UI, or voice assistants.

• Naming and verbal identity experience.

• Experience writing for global or APAC markets.

Notice: We’re aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @ deepgram.com email address. If you’ve received a message claiming to be Deepgram, please forward it to careers@deepgram.com.

The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family. Our goal is to help our readers, both humans and AI, successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Core Product organization and is tightly integrated with the engineering teams responsible for each product. We are hiring a Manager Technical Writer to guide the creation of world-class documentation for the MongoDB data platform.

You will use your leadership skills to manage and grow a talented team of writers, prioritize and plan documentation projects, and influence the strategic vision for the MongoDB docs. Your AI-forward mindset coupled with strong writing and technical skills will guide production of clear reference docs and tutorials on high-complexity features. Your team’s work, along with the other two MongoDB Docs teams, support AI agents, answer engines, and a large global community of new and experienced MongoDB users.

We are looking to speak to candidates who are based in Gurgaon for our hybrid working model.

Candidate Profile

Candidates must have extensive technical writing experience and 2+ years of experience managing a team of technical writers, developer advocates, or other technical communications-focused roles. Beyond that, we are looking for someone who:

• Is passionate about developing writing expertise on a team through reviews and mentorship
• Has experience prioritizing and planning documentation projects
• Works collaboratively with other documentation leaders and writers
• Grew a technical writing team through interviewing, hiring, and onboarding talented writers
• Has hands-on experience using AI tools to accelerate documentation work
• Leverages sound editorial judgment to evaluate AI-generated content against source material for technical accuracy
• Possesses strong critical reading and writing skills
• Has experience with cloud and database technologies
• Is able to write code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript). Comfortable reading and interpreting code

Position Expectations

• Lead a technical writing team with opportunity for team growth
• Integrate with a highly collaborative, globally distributed group of documentation leaders to build a strong cross-functional documentation team
• Work cross-functionally with Engineering, Product, Design, Developer Relations, and Product Marketing to ensure the documentation meets the needs of our users
• Guide the team’s adoption of AI-assisted research, writing, and review workflows, ensuring quality and technical accuracy remain high
• Foster a positive and effective team culture
• Develop the writing, testing, and technical skills of the team through coaching
• Contribute feedback to the team through copy review and planning discussions
• Collaborate with Engineering and Product on the team’s roadmap
• Interview and hire talented writers for all areas of the MongoDB Docs team
• Advocate for users in everything your team produces
• Produce technically accurate and well-written documentation when time permits

In 3 months:

• You’ve met with all of your team members and are starting to learn their interests, strengths, and areas for development
• You’ve become comfortable with our toolchain, AI tooling, and writing workflow
• You’re getting to know our partners in Engineering and Product Management
• You’re getting comfortable with participating in intra and inter team discussions
• You’ve completed any required technical and leadership training required for the MongoDB Product team

In 6 months:

• You review your team’s work and are using their writing to learn more about the MongoDB data platform
• You’ve adapted to our style of writing and instill technical writing best practices in team members’ work
• You have worked with each team member to develop a growth plan tailored to their career goals
• You and your manager have discussed your career trajectory and growth opportunities
• You’ve developed a working knowledge of MongoDB’s products and know who to follow up with when you need to learn more
• You’ve helped the team improve and establish effective, well-vetted AI-assisted workflows for drafting and review

In 12 months:

• You’re actively guiding the team to produce consistently high quality documentation for enterprise architectures, entire feature sets, complex tutorials, and high level concepts
• You know how much work your team can manage and are delivering content at a healthy pace
• You provide expert copy and technical reviews for your team members
• You provide best practices and coaching on AI-assisted workflows for your team members

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 3273561820

This role is part of a fast-growing AI company that is set to join saas.group, as one of our upcoming brands. This role is attached to a future acquisition by...

This role is part of a fast-growing AI company that is set to join saas.group, as one of our upcoming brands. This role is attached to a future acquisition by...

About Shatterproof

Shatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org.

Who Succeeds at Shatterproof

Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross-functional alignment to accelerate our mission.

To thrive here, you should be energized by building, not just maintaining, and excited to bring structure, clarity, and innovation to evolving spaces.

We’re looking for team members who:

• Build systems and processes from the ground up and improve them continuously as we scale.
• Take ownership and act with a builder’s mindset, bringing forward solutions rather than waiting for direction.
• Influence and collaborate across teams, shaping work through strong communication and relationship-building.
• Move quickly, learn fast, and adapt with resilience, especially in a high-growth, high-impact environment.
• Are mission-driven and motivated to leave their mark on an organization working to reverse the addiction crisis.

Position Summary

Director of Content leads Shatterproof’s content operations and execution across organic digital and owned platforms. Reporting to the Vice President of Marketing & Communications, this role is responsible for shaping and executing the organization’s editorial and content strategy — translating strategic priorities into clear plans, workflows, timelines and deliverables and ensuring every message, campaign and story reinforces Shatterproof’s mission, brand and values.

This leader will oversee content planning, social strategy, writing, and creative production, guiding a multidisciplinary team to deliver cohesive, data-driven narratives that engage audiences, elevate our leaders’ voices, and advance organizational goals. A highly skilled project manager and operator, this person serves as the connective tissue across the Marketing & Communications team – ensuring priorities are clear, work is coordinated, deadlines are met, and campaigns move seamlessly from strategy through execution.

Core Responsibilities

ContentStrategy&Leadership

• Translate organizational and marketing strategy into actionable content plans and lead the implementation of Shatterproof’s integrated content strategy across digital, social, and print channels.
• Lead and mentor a creative team (social, writing, design) to produce high-quality, cohesive, and mission-aligned content.
• Build and manage a comprehensive editorial calendar that integrates campaigns, policy milestones, cultural moments, and brand storytelling.
• Own content production workflows and project management across the content team, establishing clear timelines, roles, dependencies and review process.
• Collaborate with internal teams to ensure content reflects Shatterproof’s strategic priorities and amplifies impact across programs, development, and policy.
• Ensure all content aligns with brand standards, voice, tone, and messaging framework.
• Foster a collaborative, high-performance creative culture that balances storytelling, speed, quality, and accountability.

Social & Digital Content

• Oversee organic social media strategy and execution (through the Senior Social Marketing Strategist), ensuring alignment with campaign and organizational goals.
• Guide content development for Shatterproof’s priority platforms — including LinkedIn, TikTok, Meta properties, and YouTube — driving growth, engagement, and community building.
• Partner with internal stakeholders including the Direct Response Director to align content with email, web, and paid strategies.
• Ensure integrated campaigns are translated into coordinated channel plans, with clear deliverables, owners, timelines, and handoffs across teams.
• Ensure all digital content reflects data-driven insights and best practices for audience engagement and accessibility.

Editorial & Storytelling

• Oversee the production of blogs, reports, newsletters, and web content that clearly communicateShatterproof’smissionandimpact.
• Work closely with the Staff Writer and Multimedia Designer to translate complex information — including data and research — into compelling and accessible narratives.
• Contribute directly to content creation and production as needed, including writing, editing, or managing assets during key campaigns, high-volume periods, or rapid-turnaround moments.
• Manage the editorial review and approval process, ensuring content moves efficiently from brief through development, stakeholder review, final approval, and publication.
• Ensure all website content, statistics, and references are regularly reviewed and updated to reflect the latest evidence-based data.
• Partner with internal subject matter experts to ensure accuracy, relevance, and consistency in all materials.

Executive Visibility

• Support the Vice President of Marketing & Communications in executing Shatterproof’s executive visibility efforts, ensuring leadership communications reflect organizational priorities and brand voice.
• Draft and edit LinkedIn posts, blogs, talking points, and other written materials on behalf of the CEO, and senior executives as needed.
• Coordinate content and creative support for executive presentations, speaking engagements, and organizational announcements.
• Manage executive communications workflows and calendars, anticipating upcoming opportunities and ensuring materials are developed, reviewed, and finalized on time.
• Partner cross-functionally to ensure executive messaging is consistent across internal and external channels.

​​​​​​​​​​​​​​​​​​​​​Measurements &Insights

• Establish and track KPIs for content performance, including engagement, reach, and conversions.
• Produce monthly and quarterly reports summarizing key insights and recommendations for optimization.
• Maintain visibility into team and campaign performance, including deliverable status, deadlines, capacity, and operational risks.
• Continuously refine content strategy based on analytics, testing, and emerging digital trends.

​​​​​​​​​​​​​​​​​​​​​Qualifications

• 6–10 years’ experience in content marketing, editorial management, content operations, project/program management or digital storytelling, ideally within a mission-driven or public health organization.
• Exceptional project management and operational skills with demonstrated experience managing complex, cross-functional campaigns involving multiple workstreams, stakeholders and deadlines.
• Proven success leading cross-functional creative teams and managing content production across multiple platforms.
• Demonstrated ability to translate high-level strategy into actionable plans, workflows, briefs, timelines, and deliverables — and drive work through completion.
• Highly organized and proactive, with the ability to anticipate needs, identify gaps or risks early, and keep teams aligned in a fast-moving environment.
• Exceptional writing and editing skills with the ability to translate complex issues, research and data into accessible, emotionally resonant stories.
• Strong understanding of digital and social media best practices, content analytics, and audience engagement strategies.
• Experience managing creative workflows, editorial calendars, and brand standards.
• Demonstrated ability to use content to drive measurable impact — awareness, engagement, and conversion.
• Familiarity with SEO, accessibility, and analytics tools (Google Analytics, Sprout Social, etc.).
• Experience using Asana (or similar project management and content planning tools) to manage workflows, editorial calendars, and cross-departmental collaboration preferred.

Additional Information

• Ability and authorization to work in the United States required.
• Ability to work Eastern Time Zone hours required.
• Domestic travel may be required based on organizational needs.
• Shatterproof is an equal opportunity employer and is committed to fostering an inclusive workplace.
• Individuals with lived experience of substance use, addiction, or recovery, including family members and loved ones, are encouraged to apply. Sharing your experience is always your choice and is never required to be considered.

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.

Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about celebrating yourself—your style, your life, your everyday.

Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.

Job Overview

Mejuri is looking for a seasoned editorial leader to partner with our Creative team in a fractional, advisory capacity. This isn’t a day-to-day role. You’ll join us on a recurring cadence, flexing with the needs of the business. In each session you’ll mentor our writers, help shape the story arcs behind upcoming campaigns and launches, and give senior editorial review on slated content.

You bring an outside perspective and a sharp editorial eye, grounded in deep experience building brand voices in fashion, jewelry, beauty or lifestyle. You know how to walk into a room, understand where the work is headed, and leave the team with clearer ideas, stronger craft and more confidence than when you arrived

What you’ll do

• Act as a voice sounding board. Help the team pressure-test how the Mejuri voice is evolving across channels and markets, and where it could be sharper or more distinctive.
• Bring an outside lens. Share what you’re seeing in fashion, culture, language and media, and what that means for how Mejuri shows up.
• Shape story arcs. Partner with the team on the narrative direction for upcoming campaigns, collection launches, collaborations and seasonal moments, so each story holds together from first idea to final execution.
• Strengthen messaging hierarchy. Help the team turn brand and business priorities into clear messaging structures that connect our positioning to what the customer cares about.
• Guide product storytelling and naming. Advise on narratives and names for key collections, signature pieces and launches, bringing craft, materials, design and wearability to life.
• Coach concepting from the brief. Work with writers to find several strong creative routes to a single brief, building the habit of iterating before landing on an answer.
• Review slated content. Give senior editorial review on upcoming high-visibility work across campaigns, site, CRM, social and retail. Push for integrated ideas where copy and visuals work as one, and give clear direction on how to elevate the work.
• Balance brand and performance. Help the team read customer and performance insights alongside the work, so they can apply what’s resonating without diluting the voice.
• Mentor the Copy team. Run recurring working sessions with our writers, give candid feedback, and build their capability in concepting, storytelling, editing and voice.
• Strengthen the tools. Contribute to voice guidelines, messaging frameworks and naming principles so the team has what it needs between sessions.
• Advise on process. Share perspective with Creative Operations on briefing and review practices that help the team run efficiently at volume.
• Stay flexible. Adjust the cadence and focus of engagements around business priorities, including heavier involvement during peak moments like BFCM and holiday if needed.

What you’ll bring to the team

• 10+ years in copywriting, editorial or brand creative roles, including senior leadership of a brand’s voice. Fashion, jewelry, beauty, lifestyle or editorial experience is strongly preferred.
• Proven experience mentoring and developing writers at different stages of their careers.
• Strong narrative instincts: the ability to build story arcs across campaigns, launches and channels.
• A sharp, generous editorial eye, with feedback that is direct, specific and actionable.
• A portfolio showing exceptional writing, concepting, product storytelling and brand-building work.
• A strong grasp of fashion, retail, culture and the customer, and of how brand building and commercial results work together.
• Experience working in a fractional, consulting or advisory capacity, with a track record of driving impact without being embedded day to day.
• The ability to get up to speed quickly, build trust with a team, and make the most of limited time together
• We’re building an AI-fluent organization. We welcome candidates at all stages of their AI journey — what matters is curiosity, a willingness to learn, and an openness to working alongside AI tools as part of how we do our best work.

Location New York, NY205 Hudson Street

Hybrid, 3 days in office 2 days remote

Salary/ hourly rate to be discussed

At Mejuri, we use AI-assisted tools as part of our recruitment process to help screen and assess candidate applications. All hiring decisions involve human review, and our Talent team remains responsible for evaluating candidates and making final decisions throughout the process.

#LI-Onsite

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They’re the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together.

Our strength comes from each team member’s dedication to embracing and embodying these Values daily. This isn’t merely a duty; it’s a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.

Our values are:

RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence

CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions

EMPOWERED OWNERS | Treat the company like your own, take initiative

FIND A WAY | Seek simple, creative solutions, and act fast

DRIVE RESULTS | Be clear on your goals and be relentless in achieving them

TEAM FIRST | Value team success over personal ego

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Description

We already have people who know how to make things look good. We’re looking for the person who knows what needs to be said.Your background is in concept development and copywriting. You’ve led campaigns from concept through to launch, and can explain what made each one work in two sentences. At Virtual Identity, you’ll lead the Digital Creative team and turn briefs into compelling ideas that clients can immediately picture—and want to bring to life.

What you will do:

• Develop the campaign’s central idea—from the brief and strategy through to the tagline, headlines and storyline—before design begins

• Write copy yourself, including headlines, scripts and pitch narratives

• Lead and develop the Digital Creative team. Set the creative direction, give feedback that strengthens the ideas as well as the execution, and help people grow

• Keep the core idea clear and consistent from pitch through to launch

• Present concepts to existing and prospective clients in German, and make a clear case for your ideas

• Work closely with Brand Strategy and use AI where it can help generate variations and speed up production. The creative idea remains yours

Requirements

What we expect:

• Several years experience as a copywriter or conceptual creative at a creative or advertising agency, most recently in a senior role (ACD, CD or equivalent)

• Campaigns built around a big idea of your own that ran across more than one channel

• Experience guiding or leading people - a small creative team is enough

• The ability to give feedback that improves the work, and to take feedback yourself

• German at copywriter level (C2): publication-ready, confident in style and true to the brand. Good English

• Nice to have, but not essential: awards or shortlist placements (CCA Venus, Effie, ADC, Cannes) and experience with social-first formats

• Based in Germany or Austria is a must, based in or near Vienna is a plus

Contact

Victoria Vargas-Grimm

Description

We already have people who know how to make things look good. We’re looking for the person who knows what needs to be said.Your background is in concept development and copywriting. You’ve led campaigns from concept through to launch, and can explain what made each one work in two sentences. At Virtual Identity, you’ll lead the Digital Creative team and turn briefs into compelling ideas that clients can immediately picture—and want to bring to life.

What you will do:

• Develop the campaign’s central idea—from the brief and strategy through to the tagline, headlines and storyline—before design begins

• Write copy yourself, including headlines, scripts and pitch narratives

• Lead and develop the Digital Creative team. Set the creative direction, give feedback that strengthens the ideas as well as the execution, and help people grow

• Keep the core idea clear and consistent from pitch through to launch

• Present concepts to existing and prospective clients in German, and make a clear case for your ideas

• Work closely with Brand Strategy and use AI where it can help generate variations and speed up production. The creative idea remains yours

Requirements

What we expect:

• Several years experience as a copywriter or conceptual creative at a creative or advertising agency, most recently in a senior role (ACD, CD or equivalent)

• Campaigns built around a big idea of your own that ran across more than one channel

• Experience guiding or leading people - a small creative team is enough

• The ability to give feedback that improves the work, and to take feedback yourself

• German at copywriter level (C2): publication-ready, confident in style and true to the brand. Good English

• Nice to have, but not essential: awards or shortlist placements (CCA Venus, Effie, ADC, Cannes) and experience with social-first formats

• Based in Germany or Austria is a must, based in or near Vienna is a plus

Contact

Victoria Vargas-Grimm

Description

We already have people who know how to make things look good. We’re looking for the person who knows what needs to be said.Your background is in concept development and copywriting. You’ve led campaigns from concept through to launch, and can explain what made each one work in two sentences. At Virtual Identity, you’ll lead the Digital Creative team and turn briefs into compelling ideas that clients can immediately picture—and want to bring to life.

What you will do:

• Develop the campaign’s central idea—from the brief and strategy through to the tagline, headlines and storyline—before design begins

• Write copy yourself, including headlines, scripts and pitch narratives

• Lead and develop the Digital Creative team. Set the creative direction, give feedback that strengthens the ideas as well as the execution, and help people grow

• Keep the core idea clear and consistent from pitch through to launch

• Present concepts to existing and prospective clients in German, and make a clear case for your ideas

• Work closely with Brand Strategy and use AI where it can help generate variations and speed up production. The creative idea remains yours

Requirements

What we expect:

• Several years experience as a copywriter or conceptual creative at a creative or advertising agency, most recently in a senior role (ACD, CD or equivalent)

• Campaigns built around a big idea of your own that ran across more than one channel

• Experience guiding or leading people - a small creative team is enough

• The ability to give feedback that improves the work, and to take feedback yourself

• German at copywriter level (C2): publication-ready, confident in style and true to the brand. Good English

• Nice to have, but not essential: awards or shortlist placements (CCA Venus, Effie, ADC, Cannes) and experience with social-first formats

• Based in Germany or Austria is a must, based in or near Vienna is a plus

Contact

Victoria Vargas-Grimm

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower...