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At Trustpilot, we’re on an incredible journey. We’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest open customer review platform, and while we’ve come a long way, there’s still so much exciting work to do. Come join us at the heart of trust!

Our People Team strategy is bold, clear and meaningful: we’re becoming a Destination Employer. We want people to think “that’s where I want to work one day!” before joining Trustpilot; to feel proud and privileged and proud to be a Trustie during their time with us; and, when they move on, to look back at their time here as some of the very best years of their career. At the heart of this is a distinct focus on people experience — driven by a shared understanding of our purpose, our vision, mission and strategy, and the day-to-day things that matter.

Internal Communication plays a critical role in making that happen. It is about making sure our people know what’s happening, understand why it matters, and feel connected to where we’re going - without adding to the noise.

As Head of Internal Communication, you’ll own how Trustpilot communicates within itself. This is a senior individual contributor role with broad influence across the organisation, where you’ll shape the channels, tools and guidance that help information flow effectively across the organisation, while partnering closely with leaders and teams on the moments that need thoughtful, strategic communication. Whether it’s helping a leader land a difficult message, supporting a major change programme, or making sure a global team has the information it needs to succeed, you’ll bring clarity, consistency and purpose to how we communicate.

You’ll work alongside our Head of Experience & Events, who owns our company-wide events and milestones. Together you make sure the story we tell as a company is consistent, whether it’s landing in an announcement from leadership, a weekly stand-up or a Friday newsletter. A simple way to think about the split: Experience & Events owns the things that happen in a similar way on a predictable rhythm — the all-hands and Friday recap newsletter every week, the strategy update every quarter, the recognition event every year. Internal Communication owns the work that changes shape depending on what the business needs — a deep partnership with a leadership team on how best to tell their story, a channel to fix, a key People initiative to launch or a major change programme to get right.

What you’ll be doing:

Strategic partnering

• Act as a hands-on, embedded communication partner to the parts of the business that need it most — today, that’s our largest function, Commercial, as well as key People programmes, such as  end-of-year and promotions cycles, given the organisation-wide impact they have. This list will evolve as the business does, so you’ll bring judgement about where to lean in next. Right now, for example, that means supporting our Commercial colleagues with the design and delivery of a fit-for-purpose communication ecosystem — including their global and regional all-hands and kick-offs, how and where leadership makes announcements, and making sure this 450-person, customer-facing team has the operational information it needs to sell with confidence.
• Partner with our executive and senior leadership teams on communication planning and messaging for major strategic initiatives, organisational change, and business transformation — helping everyone understand the bigger picture: what we’re focusing on, why it matters, and how it might affect them.

Channels & tooling

• Own the structure of how we communicate — our Slack channel architecture, and intranet to our digital screens — making sure the system works well, even if you’re not writing every piece of content that lives within it.
• Own and run the all-company announcement calendar, so important messages get the airtime they deserve and nothing important gets buried or clashes with something else.

Guidance & enablement

• Own how we build communication capability across Trustpilot, so people and teams are equipped and confident to communicate well themselves — the mix of guides, training, AI-enabled tools, or anything else you use to get there is yours to shape.
• Make it easy for our ~220 leaders to communicate brilliantly — giving them the guidance, templates and confidence to lead their teams through change, strategy and everyday updates.

Who you are:

• Significant experience in internal communication, employee engagement or a related field, with a strong track record of operating at a strategic level
• A trusted and credible partner who can build relationships quickly, influence senior stakeholders and work effectively with people across all levels and areas of the business.
• Comfortable with ambiguity — our priority partners today are Commercial, People and organisational change, but you’ll need the judgement and fluidity to flex as the business evolves
• A strategic thinker who can also roll up your sleeves and get things done - equally comfortable shaping a communication strategy and getting into the details of how it lands.
• A confident communicator, storyteller and facilitator, with the ability to bring simplicity to complexity, turn complicated briefs into clear and compelling communication, and bring people with you — whether working with senior leaders, facilitating a company-wide session or helping a leader prepare for a difficult conversation.
• Highly organised and detail-oriented, while retaining a clear view of the bigger picture and maintaining a strong bias for action.
• Data- and insight-driven, with the ability to use feedback, engagement data and communication metrics to understand impact and continuously improve.
• Creative and curious, with an appetite for experimenting with new channels, formats, technology and AI-enabled ways of working.

Good to know:

• Occasional travel will be required as part of this role, usually within Europe, but possibly to New York.
• We operate a flexible hybrid working model. This role is a Flex-Trustie position, with an expectation of two days per week in the office.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Private Medical Insurance
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24⁄7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don’t meet all the requirements, we’d still really like to hear from you!

#LI-Hybrid #LI-RS1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

At Trustpilot, we’re on an incredible journey. We’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest open customer review platform, and while we’ve come a long way, there’s still so much exciting work to do. Come join us at the heart of trust!

Our People Team strategy is bold, clear and meaningful: we’re becoming a Destination Employer. We want people to think “that’s where I want to work one day!” before joining Trustpilot; to feel proud and privileged and proud to be a Trustie during their time with us; and, when they move on, to look back at their time here as some of the very best years of their career. At the heart of this is a distinct focus on people experience — driven by a shared understanding of our purpose, our vision, mission and strategy, and the day-to-day things that matter.

Internal Communication plays a critical role in making that happen. It is about making sure our people know what’s happening, understand why it matters, and feel connected to where we’re going - without adding to the noise.

As Head of Internal Communication, you’ll own how Trustpilot communicates within itself. This is a senior individual contributor role with broad influence across the organisation, where you’ll shape the channels, tools and guidance that help information flow effectively across the organisation, while partnering closely with leaders and teams on the moments that need thoughtful, strategic communication. Whether it’s helping a leader land a difficult message, supporting a major change programme, or making sure a global team has the information it needs to succeed, you’ll bring clarity, consistency and purpose to how we communicate.

You’ll work alongside our Head of Experience & Events, who owns our company-wide events and milestones. Together you make sure the story we tell as a company is consistent, whether it’s landing in an announcement from leadership, a weekly stand-up or a Friday newsletter. A simple way to think about the split: Experience & Events owns the things that happen in a similar way on a predictable rhythm — the all-hands and Friday recap newsletter every week, the strategy update every quarter, the recognition event every year. Internal Communication owns the work that changes shape depending on what the business needs — a deep partnership with a leadership team on how best to tell their story, a channel to fix, a key People initiative to launch or a major change programme to get right.

What you’ll be doing:

Strategic partnering

• Act as a hands-on, embedded communication partner to the parts of the business that need it most — today, that’s our largest function, Commercial, as well as key People programmes, such as  end-of-year and promotions cycles, given the organisation-wide impact they have. This list will evolve as the business does, so you’ll bring judgement about where to lean in next. Right now, for example, that means supporting our Commercial colleagues with the design and delivery of a fit-for-purpose communication ecosystem — including their global and regional all-hands and kick-offs, how and where leadership makes announcements, and making sure this 450-person, customer-facing team has the operational information it needs to sell with confidence.
• Partner with our executive and senior leadership teams on communication planning and messaging for major strategic initiatives, organisational change, and business transformation — helping everyone understand the bigger picture: what we’re focusing on, why it matters, and how it might affect them.

Channels & tooling

• Own the structure of how we communicate — our Slack channel architecture, and intranet to our digital screens — making sure the system works well, even if you’re not writing every piece of content that lives within it.
• Own and run the all-company announcement calendar, so important messages get the airtime they deserve and nothing important gets buried or clashes with something else.

Guidance & enablement

• Own how we build communication capability across Trustpilot, so people and teams are equipped and confident to communicate well themselves — the mix of guides, training, AI-enabled tools, or anything else you use to get there is yours to shape.
• Make it easy for our ~220 leaders to communicate brilliantly — giving them the guidance, templates and confidence to lead their teams through change, strategy and everyday updates.

Who you are:

• Significant experience in internal communication, employee engagement or a related field, with a strong track record of operating at a strategic level
• A trusted and credible partner who can build relationships quickly, influence senior stakeholders and work effectively with people across all levels and areas of the business.
• Comfortable with ambiguity — our priority partners today are Commercial, People and organisational change, but you’ll need the judgement and fluidity to flex as the business evolves
• A strategic thinker who can also roll up your sleeves and get things done - equally comfortable shaping a communication strategy and getting into the details of how it lands.
• A confident communicator, storyteller and facilitator, with the ability to bring simplicity to complexity, turn complicated briefs into clear and compelling communication, and bring people with you — whether working with senior leaders, facilitating a company-wide session or helping a leader prepare for a difficult conversation.
• Highly organised and detail-oriented, while retaining a clear view of the bigger picture and maintaining a strong bias for action.
• Data- and insight-driven, with the ability to use feedback, engagement data and communication metrics to understand impact and continuously improve.
• Creative and curious, with an appetite for experimenting with new channels, formats, technology and AI-enabled ways of working.

Good to know:

• Occasional travel will be required as part of this role, usually within Europe, but possibly to New York.
• We operate a flexible hybrid working model. This role is a Flex-Trustie position, with an expectation of two days per week in the office.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Private Medical Insurance
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24⁄7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don’t meet all the requirements, we’d still really like to hear from you!

#LI-Hybrid #LI-RS1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

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Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

Reddit has a flexible workforce! If you happen to live close to one of our physical office locations, our doors are open for you to come into the office as often as you’d like. Don’t live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence.

About the Team

The Community Product Marketing team takes policies and products to market with our core audience in a way that builds trust, drives adoption, and strengthens the platform’s ecosystem through disciplined, insight-driven, and empathetic execution.

Within this team, the Staff Community PMM, Trust and Safety will lead product marketing for experiences that help protect redditors and strengthen trust in Reddit. You will help people understand how safety products work, what changes mean for their communities, and how to use the tools available to them.

About the Role

As Staff Community PMM, Trust and Safety, you’ll own inbound and outbound product marketing for safety and platform integrity products. You will bring deep Trust and Safety expertise to product planning and go-to-market execution, turning complex technical capabilities into clear, credible narratives for people on and off Reddit. In this individual contributor role, you will partner closely with Product, Safety, Policy, Community, and Communications teams to launch products, drive adoption, and build understanding of Reddit’s approach to protecting authentic participation.

What you’ll do:

• Product and Audience Insights: Use research, community feedback, data, and market insights to identify redditor and moderator needs. Translate these insights into audience segments, product recommendations, and go-to-market priorities.
• Go-to-Market Strategy: Own positioning, messaging, launch goals, and activation plans for Trust and Safety products. Tailor strategies to the needs of different communities and audiences, from early testing through broader rollout.
• Trust and Safety Storytelling: Explain how products address issues such as spam, coordinated manipulation, and harmful behavior. Communicate benefits, limitations, and trade-offs clearly, with care for community trust and the information needed to keep defenses effective.
• Launch Execution: Lead cross-functional launches, including beta programs, community announcements, educational content, and multichannel campaigns. Align partners on readiness, timing, and messaging, and adapt plans as products evolve.
• Community Education and Adoption: Create resources that help redditors and moderators understand safety changes and use relevant tools. Explain how platform protections and community moderation work together, and bring community questions and feedback into product planning.
• Cross-Functional Partnership: Serve as the product marketing partner to Product, Engineering, Safety, Policy, User Research, Data Science, Community, and Communications. Build alignment across teams and provide clear recommendations on sensitive launches.
• Measurement and Iteration: Define and track measures of audience understanding, product adoption, and campaign effectiveness. Use results and community feedback to improve messaging, launch plans, and future product direction.

Who you are:

• 12+ years of experience in product marketing with demonstrated ownership of positioning, go-to-market strategy, and product launches for consumer or community audiences
• Deep subject matter expertise in Trust and Safety on social or user-generated content platforms, backed by direct experience bringing safety or integrity products to users and communicating highly sensitive topics
• Strong research and data analysis skills, with experience using qualitative and quantitative insights to prioritize audiences, inform product decisions, and evaluate marketing outcomes.
• Proven ability to influence product strategy and lead complex launches with technical and non-technical partners. Strong communication and interpersonal skills, including the ability to navigate disagreement and align stakeholders.
• Understanding of online community dynamics, moderator roles, and the relationship between platform safety and community governance.
• Experience managing multiple product workstreams, making decisions in ambiguity, and adapting to changing priorities while maintaining quality and attention to detail.

Preferred Qualifications

• Deep familiarity with Reddit’s ecosystem, including subreddit governance, volunteer moderation, and native and third-party moderation tools.
• Experience launching new products from concept to market, including beta testing and phased rollouts with active community participation.
• Experience navigating high-growth, highly ambiguous tech environments.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$194,600—$272,400 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Description

Who We Are

Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.

We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.

We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.

What We Build

Our products— Eureka Math and Eureka Math², Wit & Wisdom, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.

• Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.

• Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.

Where We’re Headed

Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.

Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.

Job Purpose

Reporting to the Vice President, Corporate Communications, the Director, Enterprise Communicationswill act as a senior leader responsible for the strategy, execution, and continuous evolution of Great Minds’ internal communications and employer brand functions. Internally, this role will shape how the organization communicates at an enterprise level, ensuring employees are informed, connected to strategy and values, and inspired by the mission and impact that drive Great Minds’ work. Externally, this role will curate, monitor, and disseminate content that tells the story of Great Minds’ mission, culture and values to support recruiting, retention, and sales. The Director will serve as the company’s chief architect of enterprise communication, setting the vision for how the company reaches, engages, and retains a dispersed, impact-driven workforce; positioning Great Minds as an employer of choice; and ensuring internal stories reach external audiences where they can reinforce our brand and reputation.

Responsibilities

• Strategic Leadership and Team Management:

  • Lead and develop the Internal Communications function, providing strategic direction, coaching, and clear accountability for goals and quality standards.

  • Set the enterprise communications vision and annual strategy, ensuring alignment with organizational priorities, culture, and the 2030 student outcomes commitment.

  • Serve as a senior strategic advisor to executive leadership and the VP, Corporate Communications, translating organizational priorities into communications approaches that build clarity, trust, and engagement.

  • Partner deeply across functions to drive alignment, inform communications, and source stories—including HR and Strategy to convey operating values and organizational direction; Research, Product, Sales, and Customer Success to surface impact data and field stories that connect employees to the difference Great Minds makes for students and educators; and Brand, Marketing, and Legal to ensure consistency, accuracy, and voice across all enterprise communications.

• Enterprise Communications:

  • Own the enterprise-wide internal communications framework—including editorial calendar, governance, channel strategy, and content standards—that keeps employees informed and connected to what matters most.

  • Lead communications for high-stakes, organization-wide moments: executive announcements, leadership transitions, strategic initiatives, transformation efforts, and town halls.

  • Ensure employees have consistent access to need-to-know operational information while also deepening their connection to Great Minds’ strategy, culture, values, and impact.

  • Build and steward a center of excellence model, equipping communications liaisons and cross-functional partners with tools, frameworks, and best practices to strengthen the quality of communications across the organization.

  • Build and operate an employee storytelling engine—partnering with teams that include Product, Research, Sales, and Customer Success to identify, develop, and distribute compelling stories of student and educator impact that connect Great Minds employees to the purpose behind their work.

  • Work closely with HR and Strategy to develop communications that actively convey Great Minds’ operating values, culture commitments, and strategic direction—ensuring employees understand not just what the organization is doing, but why it matters and how they contribute.

  • Develop and implement measurement frameworks (KPIs, engagement data, feedback loops) to continuously assess and improve internal communications effectiveness.

  • Lead the embedding of Great Minds’ refreshed enterprise brand across internal channels and communications—partnering with Brand to ensure voice, visual identity, and messaging standards are consistently reflected in all employee-facing content and experiences.

• Platform and Channel Evolution:

  • Partner with IT on Great Minds’ internal communications technology roadmap—evaluating, selecting, and optimizing platforms, tools, and formats to enhance reach, usability, and employee experience.

  • Bring technical fluency to channel strategy decisions, including intranet architecture, email platforms, video tools, and emerging collaboration and communications technologies.

  • Drive adoption and governance of communication platforms, ensuring tools are used effectively and equitably across a distributed workforce.

  • Identify gaps in current channel infrastructure and develop phased recommendations for platform evolution that serve both near-term needs and long-term scalability.

• Employer Brand and Internal Storytelling:

  • Build and lead Great Minds’ employer brand strategy, positioning the organization as a destination for mission-aligned talent and amplifying the employee experience externally.

  • Identify compelling internal stories—from educator impact to employee milestones to culture moments—and develop them into external-facing content in partnership with Media Relations and Brand.

  • Create and sustain an employee storytelling engine that amplifies authentic stories from across the organization to showcase mission impact internally and externally.

  • Collaborate with Media Relations to pitch employee and culture stories to relevant media and talent-focused outlets, expanding the reach of Great Minds’ employer brand.

  • Own Great Minds’ employer reputation strategy—including active management of Glassdoor, LinkedIn employer presence, and other third-party platforms—monitoring sentiment, responding to reviews, and developing proactive strategies to strengthen how the organization is perceived as a place to work.

  • Ensure employer brand messaging is consistent and compelling across internal and external channels, including LinkedIn, Glassdoor, and recruiting materials.

  • Partner with HR and Talent Acquisition to develop communications that support the full employee lifecycle—attraction, onboarding, engagement, and retention.

Requirements

Requirements

• 7+ years of progressive experience in communications or marketing, with demonstrated ownership of enterprise-wide strategy

• 5+ years of management experience

• Experience managing or mentoring direct reports, with a track record of developing talent and building high-functioning teams

• Experience developing or contributing to employer brand strategy, with an understanding of how internal culture stories translate to external reputation

• Demonstrated experience managing employer reputation on platforms such as Glassdoor and LinkedIn, including proactive review strategy, sentiment monitoring, and response frameworks

• Experience building employee or customer storytelling programs that surface and amplify narratives of impact across internal and external channels

• Experience partnering with brand or creative teams to embed refreshed brand identities into internal communications—including voice, visual standards, and messaging frameworks

• Proven ability to advise and influence senior executives, translating complex organizational priorities into compelling, accessible messaging

• Deep expertise in executive communications, change and transformation communications, and large-scale organizational initiatives

• Strong technical knowledge of internal communications platforms and channel ecosystems—including intranets, email platforms, video tools, and collaboration technology—with the ability to evaluate and recommend platform investments

• Exceptional writing, editing, and storytelling skills with the ability to adapt voice and tone across formats, audiences, and channels

• Strong project management skills and the ability to lead multiple complex initiatives

Preferred Qualifications

• Experience in a communications function at an education or mission-driven entity

• Familiarity with media relations related to employer brand and culture storytelling

• Experience building or transforming an internal communications function, including platform migrations or channel strategy overhauls

• Track record of using data and analytics to measure communications effectiveness and drive continuous improvement

Required Education

Bachelor’s degree

Preferred Education

Bachelor’s degree with a focus in Communications, Public Relations, Marketing, Journalism, Business, or a related field

Status

Full-time

Location

Remote

The expected base salary range for this position is $164,000-$180,000, however the offered salarymay be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations. The base salary is not inclusive of benefits or other incentives.

A cover letter and resume are required to be considered for this position.

New employees will be required to successfully complete a background check.

Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

#LI-Remote

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

Reddit has a flexible workforce! If you happen to live close to one of our physical office locations, our doors are open for you to come into the office as often as you’d like. Don’t live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence.

About the Team

The Community Product Marketing team takes policies and products to market with our core audience in a way that builds trust, drives adoption, and strengthens the platform’s ecosystem through disciplined, insight-driven, and empathetic execution.

Within this team, the Staff Community PMM, Trust and Safety will lead product marketing for experiences that help protect redditors and strengthen trust in Reddit. You will help people understand how safety products work, what changes mean for their communities, and how to use the tools available to them.

About the Role

As Staff Community PMM, Trust and Safety, you’ll own inbound and outbound product marketing for safety and platform integrity products. You will bring deep Trust and Safety expertise to product planning and go-to-market execution, turning complex technical capabilities into clear, credible narratives for people on and off Reddit. In this individual contributor role, you will partner closely with Product, Safety, Policy, Community, and Communications teams to launch products, drive adoption, and build understanding of Reddit’s approach to protecting authentic participation.

What you’ll do:

• Product and Audience Insights: Use research, community feedback, data, and market insights to identify redditor and moderator needs. Translate these insights into audience segments, product recommendations, and go-to-market priorities.
• Go-to-Market Strategy: Own positioning, messaging, launch goals, and activation plans for Trust and Safety products. Tailor strategies to the needs of different communities and audiences, from early testing through broader rollout.
• Trust and Safety Storytelling: Explain how products address issues such as spam, coordinated manipulation, and harmful behavior. Communicate benefits, limitations, and trade-offs clearly, with care for community trust and the information needed to keep defenses effective.
• Launch Execution: Lead cross-functional launches, including beta programs, community announcements, educational content, and multichannel campaigns. Align partners on readiness, timing, and messaging, and adapt plans as products evolve.
• Community Education and Adoption: Create resources that help redditors and moderators understand safety changes and use relevant tools. Explain how platform protections and community moderation work together, and bring community questions and feedback into product planning.
• Cross-Functional Partnership: Serve as the product marketing partner to Product, Engineering, Safety, Policy, User Research, Data Science, Community, and Communications. Build alignment across teams and provide clear recommendations on sensitive launches.
• Measurement and Iteration: Define and track measures of audience understanding, product adoption, and campaign effectiveness. Use results and community feedback to improve messaging, launch plans, and future product direction.

Who you are:

• 12+ years of experience in product marketing with demonstrated ownership of positioning, go-to-market strategy, and product launches for consumer or community audiences
• Deep subject matter expertise in Trust and Safety on social or user-generated content platforms, backed by direct experience bringing safety or integrity products to users and communicating highly sensitive topics
• Strong research and data analysis skills, with experience using qualitative and quantitative insights to prioritize audiences, inform product decisions, and evaluate marketing outcomes.
• Proven ability to influence product strategy and lead complex launches with technical and non-technical partners. Strong communication and interpersonal skills, including the ability to navigate disagreement and align stakeholders.
• Understanding of online community dynamics, moderator roles, and the relationship between platform safety and community governance.
• Experience managing multiple product workstreams, making decisions in ambiguity, and adapting to changing priorities while maintaining quality and attention to detail.

Preferred Qualifications

• Deep familiarity with Reddit’s ecosystem, including subreddit governance, volunteer moderation, and native and third-party moderation tools.
• Experience launching new products from concept to market, including beta testing and phased rollouts with active community participation.
• Experience navigating high-growth, highly ambiguous tech environments.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$194,600—$272,400 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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About Pacaso

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We’ve reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle.

Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We’ve raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing.

Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others.

Recognition

We’re a Certified Great Place to Work and have been honored for both our culture and our category-defining work:

• No. 5, Forbes America’s Best Startup Employers (2026) — our second consecutive Top 10 ranking
• Newsweek’s America’s Greatest Startup Workplaces (2025)
• Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation
• Fortune & Great Place To Work Best Workplaces in Real Estate (2024)
• Best Workplace in the Bay Area™ (2023)
• LinkedIn Top Startup (2022) · Glassdoor Best Places to Work, #6 (2022)

Pacaso is hiring a Brand and Marketing Creative Principal to bring the brand to life in how it looks, reads and moves, and to build an AI-native creative practice that sets the standard for our category.

The role

Pacaso created the category of co-owned luxury second homes. Our owners come to us for more time in the places they love, with the people they love. The Brand and Marketing Creative Principal makes that feeling visible in everything we put into the world, from the brand and the words to the videos, the photography and every home we bring to market.

This role sits where craft meets technology. You will direct and you will make. You will hold a high bar for taste and pair it with an AI-native way of working that lets a small team create at a pace and level of quality few brands can match. One week you are evolving the design system, the next you are on set for a new home in Cabo, and the week after you are building the workflows that turn a single shoot into a season of content.

You will work closely with our VP of Marketing, our growth team, our founders, partners across the company and our agencies, and you will help make everything we create feel unmistakably Pacaso.

What you will do

Production. Plan and run the shoots: owners in their homes, founders, influencers, celebrities and the destinations themselves. Write the interview questions and conduct the interviews from behind the camera with owners, influencers and well-known guests, then turn the footage into videos, cutdowns, CTV and YouTube spots and social content. Hire and direct the professional camera crews and photographers who shoot for us, working side by side with them on set, from the shot list and casting to scheduling, locations, releases, budgets and the edit. You use AI to assemble finished video assets from footage, stills and generated shots, handling the cut, pacing, motion, music, voice and versions for every format, so a single shoot becomes many assets without waiting on an editor. You keep a shoot library every channel can draw from, and you make one day of shooting go a long way. You build and manage a trusted bench of photographers, editors and designers we can call on when the calendar fills.

Owner stories. Run our owner testimonial program end to end. Find the owners and the right moment, write the brief and the questions, guide the shoot and the edit, and earn each owner’s approval of the final video. Then carry every story across video, stills and written pieces on our channels.

AI as the way you work. AI is not a tool you try. It is deeply embedded in how this role works, every day. Generative image and video are the default for social and performance, where speed and volume matter, and real production is reserved for the hero moments where authenticity earns its cost. You iterate on and build out the AI creative systems we already have in place: the prompt libraries that encode our aesthetic, the agents that turn one brief into tested variations by hook, theme, visual and tone, AI image editing from twilight skies and seasonal fixes to virtual staging, photo-to-video, retouching and resizing, and the workflows that let the rest of the team make on-brand work without waiting for you. You partner with our growth team on the creative pipeline for paid: briefs, formats, testing cadence and what we learn from results, so what wins informs what we make next. You test new tools as they land and retire the ones that do not earn their place. You judge every output. Nothing ships that you would not put your name on.

Every home, in photographs and video. Set the photography and video standard for a collection of homes across dozens of destinations, and keep it. Build and manage a trusted network of professional photographers and videographers in each market, from Paris to Cabo to Park City. Brief and book the shoots, review every edit, and deliver finished photography and editorial home videos on time. Own the shoot calendar against the home launch schedule with Product and Ops. Every home looks distinctly like a Pacaso, wherever it is.

The brand. Pacaso has a strong brand identity. You will partner closely with the VP of Marketing and teams across Pacaso to evolve it and grow it in design and copy, and bring it to life across every marketing touchpoint. You will be the trusted eye on what we put into the world: the owner video, the launch email, the ad, the one-sheet, the deck a founder presents. The brand gets better through the people who shape it together, and you will be one of them.

The taste profile. The taste profile is our living document of who our buyer is and how Pacaso sounds, built together across our teams. You will help shape it with what you see on shoots, what owners say on camera, what wins and loses in creative testing, and how the brand should look and sound as it evolves. It gets better because you are in the room.

Design. Lead design across marketing: launch emails, ads, decks, one-sheets, print and out of home. You care for the marketing design system in Figma, the templates and the visual craft, and you raise the bar on every surface. You art direct when we use partners and you design when we do not.

Partners. Direct the creative work of our social, content and PR partners, so everything they make reads as one brand. Brief them, review them and hold them to the standard. Bring co-branded partner shoots to life, from the concept and talent to the final assets.

Rights, budgets and the archive. Own the asset library, the video library, photo and talent licensing, usage rights and their renewals, and the vendor relationships and production budgets behind every shoot. Boring to describe, expensive to get wrong.

What success looks like

• Owner stories and video assets ship every month, in every format our channels need.
• Every home is photographed to the Pacaso standard and delivered on time.
• Each shoot feeds every channel, and production spend stays on budget.
• Creative moves from brief to live in days, not weeks.
• AI-made creative outperforms what it replaces in testing, and we can show it.
• The design system and templates are used across the team without waiting on you.
• Owners, partners and our own team point to the work as unmistakably Pacaso.

What we are looking for

• Seven or more years in brand, design and creative work, including at least two in a lead role, in-house at a brand people admire, at an agency that serves them, or both.
• A portfolio with real taste. Premium work across identity, digital, print, video and campaigns that you designed or art directed yourself, including a design system you built.

Compensation

• Around $140k with equity (RSU’s)

Why You’ll Love Working Here

We invest in our Crew the way we invest in our homes — thoughtfully, generously, and with care.

• Competitive base salary and meaningful equity — every Crew member shares in what we’re building
• Discretionary time off — take the rest you need, when you need it
• Premium medical, dental, and vision coverage for you and your family
• Sponsored memberships to One Medical, Peloton, and WellHub for whole-person, modern healthcare
• 401(k) to help you build long-term security
• Paid parental leave for primary and secondary caregivers
• Home office stipend and a monthly internet and cell phone reimbursement to set you up for great remote work
• Quarterly team gatherings and ongoing learning and development investment

Our Commitment

Pacaso is proud to be an equal opportunity employer. We welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability, and background — including veterans and individuals with disabilities. We believe a Crew as diverse as the owners we serve makes Pacaso stronger, and we’re committed to building a workplace where every voice belongs.

Who we are:

Alignable is the largest online network for small business owners, with more than 10 million members across North America. The mission is simple: help small businesses grow through trusted relationships.

Members use Alignable to find out who in their network can help them next. Sometimes that’s a warm introduction, sometimes a referral, sometimes advice from someone who’s been there. It works because it isn’t transactional. Owners help each other, and growth built on trust lasts.

We’re also one of the most AI-forward companies serving small businesses. Allie, Alignable’s AI assistant, is live today for every paid member, helping them find the right people in their network and pick the next step. A version of Allie for free members is next. The growth team works the same way. AI is in the daily work, not a side project.

What you will bring:

Our activation team gets new members started. Our retention team keeps paying members around. This role owns the middle: free members who are active, getting value, and not paying yet. Your job is to spot who’s ready and give them a reason to say yes.

This role is a senior individual contributor. You do the work yourself. Pull the data, form the hypothesis, build the test, read the result, tell the team what happened. Nobody hands you a test plan. You’ll have one upgrade target that’s yours, and you’ll work closely with Activation, Retention, Product, Engineering, and Data to make it all happen.

This is closer to growth engineering than traditional marketing. The tools we have will get you a long way. Where they don’t, you’ll build what’s missing, with an engineer or with AI.

What you will own:

Active member conversion

• Free to paid conversion for active members in the segments you target, against an upgrade target and a known baseline
• Finding the ready-to-buy moments in product usage data, and building the offers, prompts, and paths that turn them into upgrades
• Mapping the path from activated to paid, messy real-world details included, and fixing where it breaks

Allie as a conversion channel

• Defining where Allie conversations with free members should lead to an upgrade, in the app and in the Allie experience
• Partnering with Product on the free version of Allie so it’s built to convert from day one
• Product and Engineering build Allie. You make sure Allie drives upgrades.

What’s free and what’s worth paying for

• Figuring out which features drive upgrades and which belong in the free plan
• Testing offers, paywall moments, and the story about why paying is worth it
• Bringing the evidence to pricing and packaging decisions, which get made with leadership

Tests are how you get there. Upgrades and revenue are how we keep score.

Who thrives at Alignable:

You get restless when a number sits flat. You don’t judge a week by what shipped. You judge it by whether more people paid. When you’re behind, you dig in, find another angle, and keep going until it moves.

This role is NOT for you if:

• You’d rather perfect a plan than ship a test this week
• A missed target feels like someone else’s problem
• Fine results feel like a finish line

What you will bring:

• 5 to 8 years in growth, conversion, lifecycle, or product-led growth
• Personal ownership of a free to paid, trial to paid, or upsell lift, with the numbers to back it up
• A history of being held to a revenue or conversion target, including at least one time you were behind and closed the gap
• Fluency with product usage data. You turn what you find into testable hypotheses.
• Comfort shipping experiments. You prototype with AI coding tools and work closely with engineers to get changes into production.
• AI in how you work every day: analysis, writing, building, testing
• You run on your own. Give you a target and the context, and you’ll figure out the first move.
• You can tailor a message to a specific audience and make paying feel like the obvious next step
• Experience at a subscription or freemium company where users upgrade on their own

Nice to have:

• Performance marketing, paid acquisition, or social targeting
• Small business customers and imperfect, real-world data
• Startup experience, or something you built from scratch

What success looks like:

• First 30 days: your first tests are live and at least one target segment is moving against its baseline.
• By month 3: upgrade rates in your target segments are clearly up, and you can show your work caused it.
• By month 6: upgrade rates in your target segments are multiples of where they started. Allie is a proven upgrade channel for free members. The people you converted are still paying 90 days later.

Why Alignable?

• AI at the Center of Your Work: You’ll use AI every day for the work that matters most, like analyzing data, shaping hypotheses, writing and testing messages, and building experiments. It’s how you think and ship, not just a shortcut for busywork.
• Impact & Mission: Your work helps more small business owners get real value from Alignable and Allie, and grow through the people they already know.
• Team & Environment: Work directly with Alignable’s founders and growth leaders, with room to test ideas fast and see the results.
• Compensation & Benefits: Base salary plus uncapped variable pay tied to your results (see Compensation below). Plus unlimited vacation, comprehensive health benefits, paid parental leave, a flexible remote/hybrid working model, professional development reimbursement, a $500 new hire home office setup, and a 401(k) program.
• Diversity & Inclusion: We celebrate diverse perspectives and believe they create stronger businesses and better outcomes.

Our culture in action:

• 🎉 Enjoy the Journey: We’re passionate about our mission but don’t take ourselves too seriously. We celebrate customers, teammates, and key moments.
• 🤝 Be Stronger Together: We combine strengths, build trusted relationships, and treat everyone as partners. No egos welcome.
• 🌈 Be Different Together: We create space for everyone to show up as their truest selves and seek diverse perspectives.
• 👑 Act Like an Owner: We proactively act on behalf of the entire company and customers, not just ourselves. No passing the buck.
• 🎯 Change the Game: We start with first principles, assume nothing is impossible, and go after 10x outcomes relentlessly.
• 📈 Adapt & Evolve: We accept we won’t be right every time and create an environment where people feel safe to admit failure and lean into learning.
• 🧠 Exercise Excellent Judgment: We turn knowledge into understanding based on equal parts data and intuition.
• ⚡ Profound Bias for Action: Speed matters. We value calculated risk-taking while avoiding one-way doors.
• ❤️ Be Customer Obsessed: We work vigorously to earn and keep customer trust in everything we decide to work on and how we do it.

$135,000 - $180,000 a year

Compensation for this role includes a base salary of $135,000 to $180,000, plus an uncapped, performance-based bonus tied to upgrades and new paid revenue. Estimated on-target earnings (OTE) at 100% of goal are $162,000 to $216,000, and because the bonus is uncapped, total earnings can go well beyond that. Final base depends on experience and location.

To be clear: Every upgrade you drive past your goal pays at an accelerated rate. You’ll have Allie, real product data, and AI-powered workflows to find and close upgrade opportunities fast. If you’re the kind of person who sees “uncapped” and gets excited instead of nervous, you’ll do well here!

Alignable is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Pacaso

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We’ve reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle.

Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We’ve raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing.

Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others.

Recognition

We’re a Certified Great Place to Work and have been honored for both our culture and our category-defining work:

• No. 5, Forbes America’s Best Startup Employers (2026) — our second consecutive Top 10 ranking
• Newsweek’s America’s Greatest Startup Workplaces (2025)
• Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation
• Fortune & Great Place To Work Best Workplaces in Real Estate (2024)
• Best Workplace in the Bay Area™ (2023)
• LinkedIn Top Startup (2022) · Glassdoor Best Places to Work, #6 (2022)

Pacaso is hiring a Brand and Marketing Creative Principal to bring the brand to life in how it looks, reads and moves, and to build an AI-native creative practice that sets the standard for our category.

The role

Pacaso created the category of co-owned luxury second homes. Our owners come to us for more time in the places they love, with the people they love. The Brand and Marketing Creative Principal makes that feeling visible in everything we put into the world, from the brand and the words to the videos, the photography and every home we bring to market.

This role sits where craft meets technology. You will direct and you will make. You will hold a high bar for taste and pair it with an AI-native way of working that lets a small team create at a pace and level of quality few brands can match. One week you are evolving the design system, the next you are on set for a new home in Cabo, and the week after you are building the workflows that turn a single shoot into a season of content.

You will work closely with our VP of Marketing, our growth team, our founders, partners across the company and our agencies, and you will help make everything we create feel unmistakably Pacaso.

What you will do

Production. Plan and run the shoots: owners in their homes, founders, influencers, celebrities and the destinations themselves. Write the interview questions and conduct the interviews from behind the camera with owners, influencers and well-known guests, then turn the footage into videos, cutdowns, CTV and YouTube spots and social content. Hire and direct the professional camera crews and photographers who shoot for us, working side by side with them on set, from the shot list and casting to scheduling, locations, releases, budgets and the edit. You use AI to assemble finished video assets from footage, stills and generated shots, handling the cut, pacing, motion, music, voice and versions for every format, so a single shoot becomes many assets without waiting on an editor. You keep a shoot library every channel can draw from, and you make one day of shooting go a long way. You build and manage a trusted bench of photographers, editors and designers we can call on when the calendar fills.

Owner stories. Run our owner testimonial program end to end. Find the owners and the right moment, write the brief and the questions, guide the shoot and the edit, and earn each owner’s approval of the final video. Then carry every story across video, stills and written pieces on our channels.

AI as the way you work. AI is not a tool you try. It is deeply embedded in how this role works, every day. Generative image and video are the default for social and performance, where speed and volume matter, and real production is reserved for the hero moments where authenticity earns its cost. You iterate on and build out the AI creative systems we already have in place: the prompt libraries that encode our aesthetic, the agents that turn one brief into tested variations by hook, theme, visual and tone, AI image editing from twilight skies and seasonal fixes to virtual staging, photo-to-video, retouching and resizing, and the workflows that let the rest of the team make on-brand work without waiting for you. You partner with our growth team on the creative pipeline for paid: briefs, formats, testing cadence and what we learn from results, so what wins informs what we make next. You test new tools as they land and retire the ones that do not earn their place. You judge every output. Nothing ships that you would not put your name on.

Every home, in photographs and video. Set the photography and video standard for a collection of homes across dozens of destinations, and keep it. Build and manage a trusted network of professional photographers and videographers in each market, from Paris to Cabo to Park City. Brief and book the shoots, review every edit, and deliver finished photography and editorial home videos on time. Own the shoot calendar against the home launch schedule with Product and Ops. Every home looks distinctly like a Pacaso, wherever it is.

The brand. Pacaso has a strong brand identity. You will partner closely with the VP of Marketing and teams across Pacaso to evolve it and grow it in design and copy, and bring it to life across every marketing touchpoint. You will be the trusted eye on what we put into the world: the owner video, the launch email, the ad, the one-sheet, the deck a founder presents. The brand gets better through the people who shape it together, and you will be one of them.

The taste profile. The taste profile is our living document of who our buyer is and how Pacaso sounds, built together across our teams. You will help shape it with what you see on shoots, what owners say on camera, what wins and loses in creative testing, and how the brand should look and sound as it evolves. It gets better because you are in the room.

Design. Lead design across marketing: launch emails, ads, decks, one-sheets, print and out of home. You care for the marketing design system in Figma, the templates and the visual craft, and you raise the bar on every surface. You art direct when we use partners and you design when we do not.

Partners. Direct the creative work of our social, content and PR partners, so everything they make reads as one brand. Brief them, review them and hold them to the standard. Bring co-branded partner shoots to life, from the concept and talent to the final assets.

Rights, budgets and the archive. Own the asset library, the video library, photo and talent licensing, usage rights and their renewals, and the vendor relationships and production budgets behind every shoot. Boring to describe, expensive to get wrong.

What success looks like

• Owner stories and video assets ship every month, in every format our channels need.
• Every home is photographed to the Pacaso standard and delivered on time.
• Each shoot feeds every channel, and production spend stays on budget.
• Creative moves from brief to live in days, not weeks.
• AI-made creative outperforms what it replaces in testing, and we can show it.
• The design system and templates are used across the team without waiting on you.
• Owners, partners and our own team point to the work as unmistakably Pacaso.

What we are looking for

• Seven or more years in brand, design and creative work, including at least two in a lead role, in-house at a brand people admire, at an agency that serves them, or both.
• A portfolio with real taste. Premium work across identity, digital, print, video and campaigns that you designed or art directed yourself, including a design system you built.

Compensation

• Around $140k with equity (RSU’s)

Why You’ll Love Working Here

We invest in our Crew the way we invest in our homes — thoughtfully, generously, and with care.

• Competitive base salary and meaningful equity — every Crew member shares in what we’re building
• Discretionary time off — take the rest you need, when you need it
• Premium medical, dental, and vision coverage for you and your family
• Sponsored memberships to One Medical, Peloton, and WellHub for whole-person, modern healthcare
• 401(k) to help you build long-term security
• Paid parental leave for primary and secondary caregivers
• Home office stipend and a monthly internet and cell phone reimbursement to set you up for great remote work
• Quarterly team gatherings and ongoing learning and development investment

Our Commitment

Pacaso is proud to be an equal opportunity employer. We welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability, and background — including veterans and individuals with disabilities. We believe a Crew as diverse as the owners we serve makes Pacaso stronger, and we’re committed to building a workplace where every voice belongs.

Who we are:

Alignable is the largest online network for small business owners, with more than 10 million members across North America. The mission is simple: help small businesses grow through trusted relationships.

Members use Alignable to find out who in their network can help them next. Sometimes that’s a warm introduction, sometimes a referral, sometimes advice from someone who’s been there. It works because it isn’t transactional. Owners help each other, and growth built on trust lasts.

We’re also one of the most AI-forward companies serving small businesses. Allie, Alignable’s AI assistant, is live today for every paid member, helping them find the right people in their network and pick the next step. A version of Allie for free members is next. The growth team works the same way. AI is in the daily work, not a side project.

What you will bring:

Our activation team gets new members started. Our retention team keeps paying members around. This role owns the middle: free members who are active, getting value, and not paying yet. Your job is to spot who’s ready and give them a reason to say yes.

This role is a senior individual contributor. You do the work yourself. Pull the data, form the hypothesis, build the test, read the result, tell the team what happened. Nobody hands you a test plan. You’ll have one upgrade target that’s yours, and you’ll work closely with Activation, Retention, Product, Engineering, and Data to make it all happen.

This is closer to growth engineering than traditional marketing. The tools we have will get you a long way. Where they don’t, you’ll build what’s missing, with an engineer or with AI.

What you will own:

Active member conversion

• Free to paid conversion for active members in the segments you target, against an upgrade target and a known baseline
• Finding the ready-to-buy moments in product usage data, and building the offers, prompts, and paths that turn them into upgrades
• Mapping the path from activated to paid, messy real-world details included, and fixing where it breaks

Allie as a conversion channel

• Defining where Allie conversations with free members should lead to an upgrade, in the app and in the Allie experience
• Partnering with Product on the free version of Allie so it’s built to convert from day one
• Product and Engineering build Allie. You make sure Allie drives upgrades.

What’s free and what’s worth paying for

• Figuring out which features drive upgrades and which belong in the free plan
• Testing offers, paywall moments, and the story about why paying is worth it
• Bringing the evidence to pricing and packaging decisions, which get made with leadership

Tests are how you get there. Upgrades and revenue are how we keep score.

Who thrives at Alignable:

You get restless when a number sits flat. You don’t judge a week by what shipped. You judge it by whether more people paid. When you’re behind, you dig in, find another angle, and keep going until it moves.

This role is NOT for you if:

• You’d rather perfect a plan than ship a test this week
• A missed target feels like someone else’s problem
• Fine results feel like a finish line

What you will bring:

• 5 to 8 years in growth, conversion, lifecycle, or product-led growth
• Personal ownership of a free to paid, trial to paid, or upsell lift, with the numbers to back it up
• A history of being held to a revenue or conversion target, including at least one time you were behind and closed the gap
• Fluency with product usage data. You turn what you find into testable hypotheses.
• Comfort shipping experiments. You prototype with AI coding tools and work closely with engineers to get changes into production.
• AI in how you work every day: analysis, writing, building, testing
• You run on your own. Give you a target and the context, and you’ll figure out the first move.
• You can tailor a message to a specific audience and make paying feel like the obvious next step
• Experience at a subscription or freemium company where users upgrade on their own

Nice to have:

• Performance marketing, paid acquisition, or social targeting
• Small business customers and imperfect, real-world data
• Startup experience, or something you built from scratch

What success looks like:

• First 30 days: your first tests are live and at least one target segment is moving against its baseline.
• By month 3: upgrade rates in your target segments are clearly up, and you can show your work caused it.
• By month 6: upgrade rates in your target segments are multiples of where they started. Allie is a proven upgrade channel for free members. The people you converted are still paying 90 days later.

Why Alignable?

• AI at the Center of Your Work: You’ll use AI every day for the work that matters most, like analyzing data, shaping hypotheses, writing and testing messages, and building experiments. It’s how you think and ship, not just a shortcut for busywork.
• Impact & Mission: Your work helps more small business owners get real value from Alignable and Allie, and grow through the people they already know.
• Team & Environment: Work directly with Alignable’s founders and growth leaders, with room to test ideas fast and see the results.
• Compensation & Benefits: Base salary plus uncapped variable pay tied to your results (see Compensation below). Plus unlimited vacation, comprehensive health benefits, paid parental leave, a flexible remote/hybrid working model, professional development reimbursement, a $500 new hire home office setup, and a 401(k) program.
• Diversity & Inclusion: We celebrate diverse perspectives and believe they create stronger businesses and better outcomes.

Our culture in action:

• 🎉 Enjoy the Journey: We’re passionate about our mission but don’t take ourselves too seriously. We celebrate customers, teammates, and key moments.
• 🤝 Be Stronger Together: We combine strengths, build trusted relationships, and treat everyone as partners. No egos welcome.
• 🌈 Be Different Together: We create space for everyone to show up as their truest selves and seek diverse perspectives.
• 👑 Act Like an Owner: We proactively act on behalf of the entire company and customers, not just ourselves. No passing the buck.
• 🎯 Change the Game: We start with first principles, assume nothing is impossible, and go after 10x outcomes relentlessly.
• 📈 Adapt & Evolve: We accept we won’t be right every time and create an environment where people feel safe to admit failure and lean into learning.
• 🧠 Exercise Excellent Judgment: We turn knowledge into understanding based on equal parts data and intuition.
• ⚡ Profound Bias for Action: Speed matters. We value calculated risk-taking while avoiding one-way doors.
• ❤️ Be Customer Obsessed: We work vigorously to earn and keep customer trust in everything we decide to work on and how we do it.

$135,000 - $180,000 a year

Compensation for this role includes a base salary of $135,000 to $180,000, plus an uncapped, performance-based bonus tied to upgrades and new paid revenue. Estimated on-target earnings (OTE) at 100% of goal are $162,000 to $216,000, and because the bonus is uncapped, total earnings can go well beyond that. Final base depends on experience and location.

To be clear: Every upgrade you drive past your goal pays at an accelerated rate. You’ll have Allie, real product data, and AI-powered workflows to find and close upgrade opportunities fast. If you’re the kind of person who sees “uncapped” and gets excited instead of nervous, you’ll do well here!

Alignable is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Pacaso

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We’ve reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle.

Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We’ve raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing.

Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others.

Recognition

We’re a Certified Great Place to Work and have been honored for both our culture and our category-defining work:

• No. 5, Forbes America’s Best Startup Employers (2026) — our second consecutive Top 10 ranking
• Newsweek’s America’s Greatest Startup Workplaces (2025)
• Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation
• Fortune & Great Place To Work Best Workplaces in Real Estate (2024)
• Best Workplace in the Bay Area™ (2023)
• LinkedIn Top Startup (2022) · Glassdoor Best Places to Work, #6 (2022)

Pacaso is hiring a Brand and Marketing Creative Principal to bring the brand to life in how it looks, reads and moves, and to build an AI-native creative practice that sets the standard for our category.

The role

Pacaso created the category of co-owned luxury second homes. Our owners come to us for more time in the places they love, with the people they love. The Brand and Marketing Creative Principal makes that feeling visible in everything we put into the world, from the brand and the words to the videos, the photography and every home we bring to market.

This role sits where craft meets technology. You will direct and you will make. You will hold a high bar for taste and pair it with an AI-native way of working that lets a small team create at a pace and level of quality few brands can match. One week you are evolving the design system, the next you are on set for a new home in Cabo, and the week after you are building the workflows that turn a single shoot into a season of content.

You will work closely with our VP of Marketing, our growth team, our founders, partners across the company and our agencies, and you will help make everything we create feel unmistakably Pacaso.

What you will do

Production. Plan and run the shoots: owners in their homes, founders, influencers, celebrities and the destinations themselves. Write the interview questions and conduct the interviews from behind the camera with owners, influencers and well-known guests, then turn the footage into videos, cutdowns, CTV and YouTube spots and social content. Hire and direct the professional camera crews and photographers who shoot for us, working side by side with them on set, from the shot list and casting to scheduling, locations, releases, budgets and the edit. You use AI to assemble finished video assets from footage, stills and generated shots, handling the cut, pacing, motion, music, voice and versions for every format, so a single shoot becomes many assets without waiting on an editor. You keep a shoot library every channel can draw from, and you make one day of shooting go a long way. You build and manage a trusted bench of photographers, editors and designers we can call on when the calendar fills.

Owner stories. Run our owner testimonial program end to end. Find the owners and the right moment, write the brief and the questions, guide the shoot and the edit, and earn each owner’s approval of the final video. Then carry every story across video, stills and written pieces on our channels.

AI as the way you work. AI is not a tool you try. It is deeply embedded in how this role works, every day. Generative image and video are the default for social and performance, where speed and volume matter, and real production is reserved for the hero moments where authenticity earns its cost. You iterate on and build out the AI creative systems we already have in place: the prompt libraries that encode our aesthetic, the agents that turn one brief into tested variations by hook, theme, visual and tone, AI image editing from twilight skies and seasonal fixes to virtual staging, photo-to-video, retouching and resizing, and the workflows that let the rest of the team make on-brand work without waiting for you. You partner with our growth team on the creative pipeline for paid: briefs, formats, testing cadence and what we learn from results, so what wins informs what we make next. You test new tools as they land and retire the ones that do not earn their place. You judge every output. Nothing ships that you would not put your name on.

Every home, in photographs and video. Set the photography and video standard for a collection of homes across dozens of destinations, and keep it. Build and manage a trusted network of professional photographers and videographers in each market, from Paris to Cabo to Park City. Brief and book the shoots, review every edit, and deliver finished photography and editorial home videos on time. Own the shoot calendar against the home launch schedule with Product and Ops. Every home looks distinctly like a Pacaso, wherever it is.

The brand. Pacaso has a strong brand identity. You will partner closely with the VP of Marketing and teams across Pacaso to evolve it and grow it in design and copy, and bring it to life across every marketing touchpoint. You will be the trusted eye on what we put into the world: the owner video, the launch email, the ad, the one-sheet, the deck a founder presents. The brand gets better through the people who shape it together, and you will be one of them.

The taste profile. The taste profile is our living document of who our buyer is and how Pacaso sounds, built together across our teams. You will help shape it with what you see on shoots, what owners say on camera, what wins and loses in creative testing, and how the brand should look and sound as it evolves. It gets better because you are in the room.

Design. Lead design across marketing: launch emails, ads, decks, one-sheets, print and out of home. You care for the marketing design system in Figma, the templates and the visual craft, and you raise the bar on every surface. You art direct when we use partners and you design when we do not.

Partners. Direct the creative work of our social, content and PR partners, so everything they make reads as one brand. Brief them, review them and hold them to the standard. Bring co-branded partner shoots to life, from the concept and talent to the final assets.

Rights, budgets and the archive. Own the asset library, the video library, photo and talent licensing, usage rights and their renewals, and the vendor relationships and production budgets behind every shoot. Boring to describe, expensive to get wrong.

What success looks like

• Owner stories and video assets ship every month, in every format our channels need.
• Every home is photographed to the Pacaso standard and delivered on time.
• Each shoot feeds every channel, and production spend stays on budget.
• Creative moves from brief to live in days, not weeks.
• AI-made creative outperforms what it replaces in testing, and we can show it.
• The design system and templates are used across the team without waiting on you.
• Owners, partners and our own team point to the work as unmistakably Pacaso.

What we are looking for

• Seven or more years in brand, design and creative work, including at least two in a lead role, in-house at a brand people admire, at an agency that serves them, or both.
• A portfolio with real taste. Premium work across identity, digital, print, video and campaigns that you designed or art directed yourself, including a design system you built.

Compensation

• Around $140k with equity (RSU’s)

Why You’ll Love Working Here

We invest in our Crew the way we invest in our homes — thoughtfully, generously, and with care.

• Competitive base salary and meaningful equity — every Crew member shares in what we’re building
• Discretionary time off — take the rest you need, when you need it
• Premium medical, dental, and vision coverage for you and your family
• Sponsored memberships to One Medical, Peloton, and WellHub for whole-person, modern healthcare
• 401(k) to help you build long-term security
• Paid parental leave for primary and secondary caregivers
• Home office stipend and a monthly internet and cell phone reimbursement to set you up for great remote work
• Quarterly team gatherings and ongoing learning and development investment

Our Commitment

Pacaso is proud to be an equal opportunity employer. We welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability, and background — including veterans and individuals with disabilities. We believe a Crew as diverse as the owners we serve makes Pacaso stronger, and we’re committed to building a workplace where every voice belongs.

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

As Solution Architect, Marketing Cloud Next, you will lead the functional solution design for Salesforce Marketing Cloud Next (MC Next) across our client engagements and act as the functional lead within NeuraFlash’s MC Next practice. MC Next is built natively on the Salesforce core platform with Data 360, Flow and Agentforce, so the role combines marketing-platform fluency with data-architecture depth. You understand how marketing teams plan, segment, orchestrate and measure across channels, and you translate that into designs our Data 360, Agentforce and technical teams can build.

You will help lead MC Next solutions with key marketing, CRM, data and compliance stakeholders, and internally you will build the reference architectures, reusable patterns and enablement that let the rest of the practice deliver MC Next work with confidence.

You’ll have the opportunity to:

• Lead functional solution design for MC Next grounded in its Data 360 foundation: data model objects, ingestion from CRM and other sources, identity resolution, segmentation, and Actionable Lists, evaluating every requirement against native capability before recommending custom build.
• Run discovery and design sessions with marketing operations, CRM, data, digital and compliance stakeholders to capture current-state platform capabilities, audience and data architecture, journey complexity, consent models and integration dependencies; present design decisions and trade-offs; and drive open questions to written closure with owners and dates.
• Design campaign and orchestration architecture using Flow-based orchestration, messaging data sources, activation templates, landing pages and dynamic content for email, SMS and conversational channels, including Handlebars and AMPscript personalization where supported.
• Design consent and compliance into the platform using the MC Next consent object model, consent records and landing-page consent capture, aligned to regional requirements such as CAN-SPAM, GDPR and CASL, so compliance is built in rather than bolted on.
• Define platform setup and governance: edition and entitlement selection, Data 360 provisioning, Marketing Data Kit, Business Unit and Data Space structure, permission sets, CMS workspaces, and sending-domain authentication (SPF, DKIM, DMARC) and deliverability planning.
• Shape agentic marketing solutions with our Agentforce specialists: marketing agents for campaign creation and audience generation, two-way conversational messaging, and predictive AI, with guardrails, approvals and measurement defined up front.
• Lead migration and coexistence strategy for clients moving from Marketing Cloud Engagement, Account Engagement (Pardot), Marketo, Eloqua, HubSpot or similar platforms: wave sequencing, data and consent-state migration, journey and campaign translation to MC Next-native equivalents, and business-process equivalence checks at UAT.
• Author and maintain the functional design: data model mappings, process flows, user stories with acceptance criteria and formal design sign-off artifacts, following NeuraFlash’s Navigate Next delivery methodology and accelerators.
• Translate the design for the build team (Technical Architects, Developers, Data 360 and Agentforce specialists), review configuration against spec, and support UAT and deployment gates.
• Define what NeuraFlash owns versus what the client must provide (data access, SME availability, environment access, compliance approvals) and hold both sides to it.
• Help build our MC Next practice: own reference architectures, capture reusable patterns from engagements, contribute to scoping calculators and SOW templates, and co-deliver enablement for the delivery team.
• Support pre-sales as the MC Next subject-matter expert: discovery calls, solution shaping, demos and estimates (hours and scope; pricing stays with sales leadership), alongside our sales team and Salesforce marketing account teams.
• Coach and mentor functional and technical team members on MC Next and stay current on Salesforce release changes across Marketing Cloud Next, Data 360 and Agentforce.

Required Qualifications

• 5+ years in marketing automation consulting, marketing-technology solution architecture or business analysis, including hands-on delivery of enterprise marketing automation (Marketing Cloud Engagement, Account Engagement, or a comparable platform such as Braze, Marketo or Eloqua)
• Hands-on experience with Marketing Cloud Next, or demonstrated ramp-up from Marketing Cloud Engagement or Account Engagement onto MC Next and Data 360 (the platform is new, so we weigh depth of adjacent delivery experience)
• Working knowledge of Data 360 (Data Cloud) concepts: data model objects, ingestion, identity resolution, segmentation and activation, and how to troubleshoot data hygiene
• Strong understanding of marketing consent and compliance requirements (CAN-SPAM, GDPR, CASL or similar) and how they shape data model, sharing and preference design
• Experience designing multi-channel campaigns and orchestration (email, SMS, conversational or push), including personalization and content strategy
• Practical knowledge of email deliverability: domain authentication, sender reputation and IP warm-up
• Proven ability to lead discovery workshops, facilitate design decisions with senior marketing and IT stakeholders, and document them to sign-off
• Experience working alongside Technical Architects and owning functional design through UAT and deployment
• Ability to tie solution outcomes to business value (conversion, cost to serve, time to launch, attribution) through clear storytelling
• Comfortable with flow-charting and data-modeling tools (for example Lucidchart) and with agile delivery
• Willingness to travel to client sites as needed

Preferred Skills

• Salesforce Certified Marketing Cloud Next Consultant; Data 360 Consultant; Agentforce Specialist; Platform Administrator; and an Application or Solution Architect credential
• Marketing Cloud Engagement credentials (for example Email Specialist, Consultant) and Account Engagement Specialist, for migration and coexistence work
• Hands-on experience with Flow Builder, including marketing flows and Agentforce actions
• Integration experience with Salesforce CRM and external systems (REST APIs, MuleSoft or equivalent)
• Experience with legacy-to-MC Next migrations, including subscriber, consent and journey migration
• Experience in a regulated industry (health, financial services, nonprofit) where consent and PHI/PII handling shape marketing design
• Experience with additional Marketing Cloud tools such as Personalization, Intelligence, Tableau Next or comparable reporting and attribution design

What can you expect in the interview process?

• Recruiter screen (phone), 30 minutes. Introductory conversation to discuss the role and your experience.
• Practice Lead Interview (video), 45 minutes. You’ll talk through your career goals, relevant marketing platform work examples, and challenges you have overcome and the tools you used to get there.
• Leadership interview (video), 30 minutes. You’ll meet with a member of our leadership team.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About the team and role:

Mozilla’s mission is to champion the internet as a global public resource, measured through a double bottom line: advancing that mission while succeeding in the market. At the Mozilla Corporation, we live our mission thesis through building our and scaling trusted, user-first products, with a focus on the Firefox browser. The global public policy team enables this by shaping laws and regulatory frameworks that support our open source technologies, strengthen user choice and privacy, and ensure fair competition to create the conditions for responsible innovation and long-term growth. Do you like working on big-picture problems? Join us to influence the future of tech policy!

Mozilla is looking for an experienced Policy Communications Europe Lead to help set the public narrative on the role our browser, Firefox, and browser engine, Gecko, play in order to keep the web open. We build products in the public interest to support the Mozilla project. The work will cover privacy, AI, open source, competition, and internet policy—translating the positions Mozilla’s policy team develops into stories that get ahead of the debate, not just respond to it. In this pivotal role, you’ll drive Mozilla’s proactive policy media voice across regions and audiences, build narratives, craft media relationships, and build credibility amongst key stakeholders.

You’ll translate complex, high-stakes policy issues into stories that connect, inspire, and drive impact. You’ll help Mozilla—and the people and partners who believe in an open internet—cut through noise, frame critical debates, and spotlight what’s at stake for users everywhere.

What you’ll do:

As Policy Communications Lead for Europe, you will:

• Sit in the Policy & Comms organisation, reporting to the Europe Policy Lead.
• Focus on Europe as your key region, but be able and ready to apply your skills to emerging key markets for Firefox on other continents.
• Be a central operator, translating policy strategy into public narrative that advances the products we build and the changes they are advocating for on the web.
• Own and drive Mozilla’s proactive media narrative on privacy, security, AI, open-source, competition, and emerging regulatory issues—translating policy positions into stories that get ahead of the debate rather than following it.
• Place and amplify a steady cadence of thought leadership pieces such that put Mozilla’s policy positions in front of the right audiences.
• Serve as a strategic partner and trusted advisor to communications colleagues and senior Mozilla leaders, supporting proactive and reactive policy comms across the organisation.
• Work cross-functionally with marketing, legal, product and engineering teams to shape narratives that advance Mozilla’s mission and differentiate our voice from “Big Tech.”
• Build and nurture relationships with key journalists, policymakers, industry, thought leaders, advocacy organizations, and influencers in technology, digital rights, and policy spheres.
• Craft and edit a wide range of materials—press releases, blog posts, policy statements, op-eds, speeches, regulatory submissions, and executive briefing documents.
• Prepare Mozilla spokespeople for high-stakes media, public, and policy engagements, including message development, media training, and issue briefing.
• Track and respond to fast-moving external developments, helping Mozilla seize moments to lead important conversations and manage risks.
• Help shape Mozilla’s public policy positioning on critical product initiatives, supporting launches, campaigns, and issue-based advocacy.
• Work closely with the wider communications team and external agency partners to ensure clarity, alignment, and operational rigor across channels.
• Serve as a point of escalation and counsel in high-risk, complex, or crisis policy scenarios.

What You’ll Bring:

• 5-10 years of experience in policy communications, media relations, or related roles, ideally in technology, advocacy, or policy-driven environments.
• Exceptional writing and editing skills—with the ability to distill complexity into clarity, urgency, and actionable narrative.
• Deep knowledge of technology policy issues such as privacy, data, AI, competition, digital rights, open source, and internet regulation.
• A track record of building strong relationships with journalists, policymakers, and policy-focused organizations globally.
• Experience advising and supporting senior executives on high-profile, high-stakes communications and issues management.
• Strategic instincts, operational rigor, and comfort with ambiguity and rapid change.
• Confidence operating in a global, remote, and mission-driven organization.
• Experience supporting product communications and collaborating with engineering/technical teams.
• Ability to balance strategic vision with hands-on execution—no job is too big or too small.
• Passion for Mozilla’s mission: making the internet safer, more open, and more human.

Bonus Points For:

• Experience in both in-house and agency settings.
• Additional languages beyond English, particularly French and German will be an asset.
• Prior experience in open-source, civil society, or non-profit tech environments.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R3246