Writing.io Jobs

Headquarters: Remote - US

Who We Are

Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

The Opportunity

As part of the Collections team, the Repossession Coordinator manages key activities across Oportun’s repossession and remarketing process, supporting members with delinquent accounts while coordinating timely, accurate actions with internal partners and third-party vendors. Success in this role means maintaining strong operational controls, clear communication, accurate account and inventory reviews, and adherence to applicable lending regulations and Oportun policies.

At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in.

What You'll Do

Your day-to-day

• You'll provide support and guidance to members with delinquent accounts who may be eligible for repossession, ensuring clear and respectful communication throughout the process.
• You'll coordinate repossession and remarketing activities with members, internal business partners, and third-party vendors to support timely and accurate execution.
• You'll complete required account reviews, letters, scrubs, and other operational steps associated with repossession and remarketing.
• You'll monitor repossession and remarketing inventory and account status, identifying issues and escalating or routing them accurately to the appropriate partners.
• You'll communicate and collaborate effectively with business partners to resolve workflow issues and keep repossession and remarketing activities moving.
• You'll maintain current knowledge of applicable lending regulations and Oportun policies and apply them consistently in day-to-day work.

Who You Are

The right fit looks like this

• You're detail-oriented, organized, and comfortable managing multiple priorities in a regulated operational environment.
• You solve problems thoughtfully, communicate clearly with members and partners, and know when an issue needs to be escalated.
• You're comfortable navigating complexity and don't wait for perfect information to move forward.
• You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return.

What You Bring

Skills & experience

Required

• You'll have 5–7 years of collections experience.
• You'll have 5–7 years of repossession experience.
• You've demonstrated strong problem-solving skills, attention to detail, and the ability to manage multiple priorities.
• You communicate effectively and collaborate with members, business partners, and third-party vendors. You bring working knowledge of applicable lending regulations and the ability to follow established policies and procedures.

Nice to Have

• Bilingual communication skills.
• Experience supporting vehicle remarketing processes.
• Familiarity with tools or systems used to manage collections, repossession, remarketing, or inventory workflows.
• You've used AI tools (ChatGPT, Copilot, or similar) to improve your own productivity.

Our AI Mindset

We build with AI. We lead with judgment.

AI isn't a feature here. It's how we work.

We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle.

In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together.

Why Oportun

What's in it for you

Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment.

Some of the benefits available to eligible employees include:

US Benefits

• Medical, Dental & Vision Insurance
• 401(k) including company match
• Flexible PTO and Parental Leave
• Company-paid Life & Disability Insurance
• Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers.

The US hourly range for this full-time position is $24.51 - $36.77.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position.

Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.

Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits. #LI-REMOTE #LI-RR1

 

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

 

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

 

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

To apply: https://weworkremotely.com/remote-jobs/oportun-repossession-coordinator-r14323

Our client, a dynamic Amazon FBA business with a global presence, is looking for a talented and experienced Supplier Sourcing & Procurement Specialist to join the vibrant team for a full time remote job.

Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain and Operations for a full-time remote role.

Steer offers a suite of software tools for today’s automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop’s website and Google Business Profile.

About the Role

As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine.

You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric.

This role is 100% remote and available to US-based candidates.

You Are

• An Operational Builder & AI-Forward Architect: Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity.
• A Strategic Systems Thinker: You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy.
• A Hands-On Problem Solver: You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows.
• A Growth & Ramp Driver: You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster.
• A Collaborative Leader: You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations.

You Will

• Own Revenue Systems, Billing Infrastructure & AI Innovation: Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech). Continuously inspect, consolidate, and optimize current platforms before evaluating new spend. Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools (such as living AI knowledge bases/Claude skills libraries) to streamline operations.
• Drive Enablement, Ramp & Team Productivity: Own new-hire ramp time with a clear, measurable path to reduction. Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount. Partner with Sales leadership on structural changes (comp design, team placement) that raise pipeline productivity per rep.
• Optimize Funnel Performance & Revenue Intelligence: Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first.
• Lead Data Strategy & Governance: Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability.
• Manage & Develop the RevOps Team: Lead, hire, and mentor 2 direct reports. Build a culture of innovation, systems thinking, accountability, and technical excellence, raising team competency across AI, automation, and systems architecture.
• Partner Cross-Functionally: Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership to support product-led growth (PLG) motions, upgrade paths, monetization strategies, and long-term GTM infrastructure.

You Have

Must Have

• RevOps Leadership Experience: 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives.
• Systems & Tech Stack Mastery: Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture.
• AI & Automation Curiosity: Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems).
• Enablement & Ramp Ownership: Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.
• Data & Analytics Proficiency: Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms).
• Stack Rationalization Skills: Proven track record evaluating, consolidating, or replacing major GTM and business software platforms.

Nice to Have

• Billing Operations: Direct experience with Chargebee, subscription management, and revenue recognition workflows.
• Product-Led Growth (PLG): Experience supporting PLG motions, automated upgrade paths, and expansion loops.
• Early-Stage / High-Growth Scaling: Experience scaling a RevOps function in a fast-growing SaaS tech company.
• Multi-Segment GTM: Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise).
• Marketing Attribution & Demand Gen: Deep understanding of marketing attribution models and demand generation tech stacks.

Interview Process

• Initial Screen: 30 min with the Lead Recruiter
• Hiring Manager Interview: 45 min with the CRO
• Problem Solving Interview & Executive interview : 60 min with the Director of People & 45 min with the CEO
• Case Study Presentation: 60 min with the CRO & CFO

We Offer

• 100% remote work environment
• Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
• Equity package
• Flexible PTO with a 15-day minimum
• Generous Parental Leave
• FSA and HSA options
• 401(k)
• Growth & Wellness Stipend
• WFH Equipment stipend
• Chance to work with the latest technology and AI tools
• A collaborative, high-ownership culture with clear opportunities for career growth

Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn’t define your potential to thrive and enrich our culture. Even if you don’t meet every requirement, we invite you to apply.

Mavericks Wanted

When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement…read on

In 2015, we pioneered a “moneyball for biotech” approach, pooling projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the way. We build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines for patients with unmet needs as fast as humanly possible.

Together we define white space, push boundaries, and empower people to solve problems. If you’re someone who defies convention, join us and work alongside some of the most respected minds in the industry. Together, we’ll ask ”why not?” and help reengineer the future of biopharma. At BridgeBio, we value curiosity and experimentation—including the ethical & thoughtful use of AI to improve clarity, speed, and quality of work.

Who You Are

As a Field Reimbursement Manager (Associate Director Level) at BridgeBio, you will work as an individual contributor, playing a crucial role in ensuring the community will have streamlined access to the company’s products, therapies, and services while navigating complex reimbursement processes. The position interacts with large, complex accounts to support community access within the aligned therapeutic area, proactively providing face-to-face education on access and affordability programs and community support services to providers and staff to support integration of those products into office processes and workflows. This position involves a combination of strategic thinking, expertise in reimbursement, and an understanding of healthcare regulations.

Responsibilities

• Access Strategy: Develop and execute strategic plans for optimizing community access to the company’s products and therapies. This includes assessing access barriers, and proposing solutions for provider offices and institutions
• Access Expertise: Serve as an in-house expert on authorization processes and requirements, collaborating with internal teams to navigate complex access challenges
• Compliance: Ensure that all access and reimbursement activities adhere to healthcare regulations and compliance requirements, including healthcare laws and industry standards
• Stakeholder Collaboration: Collaborate with healthcare provider offices, pharmacies, and other relevant stakeholders to address access issues, negotiate contracts (if needed), and streamline patient access pathways
• Pharmacy Network Management: Evaluate, select, onboard and manage institutional pharmacies ensuring optimal access for appropriate community members
• Data Analysis: Utilize data analysis and reporting tools to assess the efficiency and effectiveness of access and reimbursement processes, identifying areas for improvement and implementing necessary changes
• Community Support Programs: manage and optimize community support programs, such as financial assistance initiatives, to help the community access and adhere to treatment
• Policy and Market Analysis: Stay updated on changes in healthcare policy, market dynamics, and healthcare trends that may impact reimbursement and access, and adapt strategies accordingly

Education, Experience & Skills Requirements

• Bachelor’s degree in a relevant field (Healthcare Administration, Business, etc…); Master’s degree or equivalent is a plus
• Minimum of 5-8 years of Biotech/Pharma experience, including previous experience as an FRM
• Rare disease experience is preferred
• Ability to work independently and in a team environment
• Experience in market access, community access or community services
• In-depth knowledge of healthcare reimbursement processes, regulations, and compliance requirements
• Excellent strategic thinking and problem-solving skills
• Strong communication and interpersonal skills for effective collaboration with stakeholders
• Proficiency in data analysis and reporting tools
• Commitment to community-centered care and ensuring access to innovative treatments
• Travel 60%

At BridgeBio, we strive to provide a market-competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, location of residence and performance during the interview process. BridgeBio is a multi-state employer, and this salary range may not reflect positions based in other states.

Salary

$185,000—$230,000 USD

As a global company, our comprehensive benefits may vary based on location.  We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return.

For BridgeBio Full-Time U.S Based Roles:

Financial & Rewards

• Market-leading compensation

• 401(k) with employer match

• Employee Stock Purchase Program (ESPP)

• Pre-tax commuter benefits (transit and parking)

• Referral bonus for hired candidates

• Subsidized lunch and parking on in-office days

Health & Well-Being

• 100% employer-paid medical, dental, and vision premiums for you and your dependents

• Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA)

• Fertility & family-forming benefits

• Expanded mental health support (therapy and coaching resources)

• Hybrid work model with flexibility

• Flexible, “take-what-you-need” paid time off and company-paid holidays

• Comprehensive paid medical and parental leave to care for yourself and your family

Skill Development & Career Paths:

• People are part of our growth and success story - from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility

• We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching

• We celebrate strong performance with financial rewards, peer-to-peer recognition, and growth opportunities

By applying, you acknowledge that BridgeBio will process your personal information as described in ourGlobal Candidate Privacy Notice. Questions or requests:dataprivacy@bridgebio.com

Description

Job Summary

The Director, Service and Delivery is responsible for leading Service Enablement, a multi-function connector organization that prepares Services to implement, support, and scale product releases across regions. This role owns Services release readiness and leads Release Readiness, Manufacturing, SRE, Technical Writing, Technical Training, and related enabling-technology work, partnering with Implementation, Support, Product, and Development so documentation, training, tooling, and operational readiness are in place before customer availability.

Essential Duties and Responsibilities

•  Own the program that confirms Services organizational readiness for each release, coordinating work across Implementation, Support, Product, and Development.

• Ensure every release has a documented readiness review with Services sign-off before customer availability.

• Lead, coach, and develop the Release Readiness, Manufacturing, SRE, Technical Writing, and Technical Training teams, including priorities, owners, staffing plans, performance management, and hiring.

• Secure capacity and timing from regional implementation and support leaders when enablement work draws on resources outside the department.

• Ensure technical documentation and training are complete, accurate, and available on schedule for releases and product transitions.

• Partner with Product on customer needs during end-of-life periods, including documented specifications and contract language for exceptions.

• Oversee enabling technologies such as SRE tooling and Jira Service Management so stakeholder needs are incorporated into solutions.

• Work with Strategic Account teams to turn customer and escalation insights into readiness improvements.

• Align readiness plans with business priorities and represent Service Enablement in Services leadership forums.

• Manage planning, budgeting, and vendor or contractor needs for assigned enablement functions.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above.  Other functions may be assigned and management retains the right to add or change duties at any time.

Requirements

Minimum Qualifications, Education and Experience

• Bachelor’s degree in a technical or business field, or equivalent professional experience (required).

• 10+ years of experience in software or healthcare technology services (required).

• 5+ years leading managers or multi-function teams (required).

• Proven program management across release readiness, implementation, support, or operations (required).

• Experience leading technical documentation, training, or customer enablement functions (required).

• Ability to lead through influence across teams that do not report directly (required).

• Strong planning, budgeting, and vendor or contractor management skills (required).

• Clear written and verbal communication with executives, customers, and technical staff (required).

• Preferred: Networking expertise relevant to Services and Development environments.

• Preferred: Familiarity with medical imaging, radiology, or clinical software, including on-premise and hosted deployments.

• Preferred: Experience with site reliability engineering and remote support models.

• Preferred: Experience managing hardware lifecycle, manufacturing handoffs, or end-of-life transitions.

Quality Standards

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.

• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.

• Follows all local, regional and country laws concerning employment.

• Follows all DeepHealth policies and procedures.

• Follows data privacy, compliance, safety and confidentiality standards at all times.

• Practices universal safety precautions.

• Promotes good public relations on the phone and in person.

• Adapts and is willing to learn new tasks, methods, and systems.

• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.

• Completes job responsibilities in a quality and timely manner.

Travel

This position may require occasional travel.

Working Environment

Remote (United States).

Physical Demands

The employee must be able to perform the essential duties and responsibilities of the position, with or without reasonable accommodation.

Salary:

Dependent Upon Experience:

160,000-200,000 USD

This is a full Time Fully remote job

•Manage professional and personal scheduling for CEO.

•Manage the CEO’s calendar and arrange his appointments and meetings, prepare agendas, and coordinate with all relevant parties. Ensure that the CEO is well prepared for meetings.

•Attend CEO’s meetings as and when required, prepare meeting minutes and follow up on tasks and actions.

•Update, maintain and prioritize the CEO’s task lists.

•Deputize for CEO: make decisions and delegate work to others in the CEO’s absence as agreed with CEO.

•Manage communications between CEO, senior management and employees on all tasks and initiatives, liaising with internal and external executives on various projects and initiatives.

•Collect and present departmental progress reports on projects and initiatives to the CEO. Analyze them and report variances to plans and escalate when they are not going to plan.

•Check CEO’s emails and respond to them when needed. Research information for replies to messages where appropriate, both internally and externally.

• effective management of own time tasks and in building efficient work relationships

•Screen and handle his phone calls and communications

•Maintain CEO’s contacts

•Manage internal and external communication in a timely and in a solution-oriented approach

•Handle the role of Management Committee (MC) Secretary

•Assist the CEO in envisioning and developing new business cases

•Understand the company’s vision and objectives and dedicate yourself to achieving them.

•Keep abreast of company policies and procedures and help others understand and follow them.

•Continuously focus on enhancing and developing processes and procedures for handling work.

•Help document new business concepts and initiatives in presentable formats

•Carry out background research on various topics for the CEO and present reports and findings to stakeholders.

•Help formulate business models and feasibility studies.

•Come up with initiatives to improve overall work effectiveness and help develop procedures and systems to enhance work environment and general performance

•Support CEO in maintaining outstanding engagement levels with key clients and partners.

•Maintain and protect company ethics with an extreme sense of commitment, confidentiality, discretion and with extreme professionalism and integrity

•Help CEO stay updated on project implementation statuses.

•Assist the CEO in initiating and carrying forward various organizational development activities and initiatives.

•Draft, type, edit, format proofread and assemble reports, documents and presentations.

•Ensure staff adherence to standards and procedures and expedite workflows.

•Perform administrative and office support, such as writing business letters, typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database.

•Review internal documents prepared by staff before passing them to the CEO.

•Handle CEO’s travel arrangements and plans.

Job Requirements

- Preferably a university degree in Business Administration. A master’s degree in business administration is a plus.

- Worked as a CEO-level EA for at least 3-5 years, with overall experience of at least 7 years

- Excellent communication and presentation skills in Arabic and English, both verbally and written.

Steer offers a suite of software tools for today’s automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop’s website and Google Business Profile.

About the Role

As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine.

You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric.

This role is 100% remote and available to US-based candidates.

You Are

• An Operational Builder & AI-Forward Architect: Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity.
• A Strategic Systems Thinker: You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy.
• A Hands-On Problem Solver: You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows.
• A Growth & Ramp Driver: You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster.
• A Collaborative Leader: You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations.

You Will

• Own Revenue Systems, Billing Infrastructure & AI Innovation: Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech). Continuously inspect, consolidate, and optimize current platforms before evaluating new spend. Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools (such as living AI knowledge bases/Claude skills libraries) to streamline operations.
• Drive Enablement, Ramp & Team Productivity: Own new-hire ramp time with a clear, measurable path to reduction. Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount. Partner with Sales leadership on structural changes (comp design, team placement) that raise pipeline productivity per rep.
• Optimize Funnel Performance & Revenue Intelligence: Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first.
• Lead Data Strategy & Governance: Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability.
• Manage & Develop the RevOps Team: Lead, hire, and mentor 2 direct reports. Build a culture of innovation, systems thinking, accountability, and technical excellence, raising team competency across AI, automation, and systems architecture.
• Partner Cross-Functionally: Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership to support product-led growth (PLG) motions, upgrade paths, monetization strategies, and long-term GTM infrastructure.

You Have

Must Have

• RevOps Leadership Experience: 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives.
• Systems & Tech Stack Mastery: Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture.
• AI & Automation Curiosity: Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems).
• Enablement & Ramp Ownership: Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.
• Data & Analytics Proficiency: Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms).
• Stack Rationalization Skills: Proven track record evaluating, consolidating, or replacing major GTM and business software platforms.

Nice to Have

• Billing Operations: Direct experience with Chargebee, subscription management, and revenue recognition workflows.
• Product-Led Growth (PLG): Experience supporting PLG motions, automated upgrade paths, and expansion loops.
• Early-Stage / High-Growth Scaling: Experience scaling a RevOps function in a fast-growing SaaS tech company.
• Multi-Segment GTM: Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise).
• Marketing Attribution & Demand Gen: Deep understanding of marketing attribution models and demand generation tech stacks.

Interview Process

• Initial Screen: 30 min with the Lead Recruiter
• Hiring Manager Interview: 45 min with the CRO
• Problem Solving Interview & Executive interview : 60 min with the Director of People & 45 min with the CEO
• Case Study Presentation: 60 min with the CRO & CFO

We Offer

• 100% remote work environment
• Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
• Equity package
• Flexible PTO with a 15-day minimum
• Generous Parental Leave
• FSA and HSA options
• 401(k)
• Growth & Wellness Stipend
• WFH Equipment stipend
• Chance to work with the latest technology and AI tools
• A collaborative, high-ownership culture with clear opportunities for career growth

Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn’t define your potential to thrive and enrich our culture. Even if you don’t meet every requirement, we invite you to apply.

Description

Job Summary

The Director, Service and Delivery is responsible for leading Service Enablement, a multi-function connector organization that prepares Services to implement, support, and scale product releases across regions. This role owns Services release readiness and leads Release Readiness, Manufacturing, SRE, Technical Writing, Technical Training, and related enabling-technology work, partnering with Implementation, Support, Product, and Development so documentation, training, tooling, and operational readiness are in place before customer availability.

Essential Duties and Responsibilities

•  Own the program that confirms Services organizational readiness for each release, coordinating work across Implementation, Support, Product, and Development.

• Ensure every release has a documented readiness review with Services sign-off before customer availability.

• Lead, coach, and develop the Release Readiness, Manufacturing, SRE, Technical Writing, and Technical Training teams, including priorities, owners, staffing plans, performance management, and hiring.

• Secure capacity and timing from regional implementation and support leaders when enablement work draws on resources outside the department.

• Ensure technical documentation and training are complete, accurate, and available on schedule for releases and product transitions.

• Partner with Product on customer needs during end-of-life periods, including documented specifications and contract language for exceptions.

• Oversee enabling technologies such as SRE tooling and Jira Service Management so stakeholder needs are incorporated into solutions.

• Work with Strategic Account teams to turn customer and escalation insights into readiness improvements.

• Align readiness plans with business priorities and represent Service Enablement in Services leadership forums.

• Manage planning, budgeting, and vendor or contractor needs for assigned enablement functions.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above.  Other functions may be assigned and management retains the right to add or change duties at any time.

Requirements

Minimum Qualifications, Education and Experience

• Bachelor’s degree in a technical or business field, or equivalent professional experience (required).

• 10+ years of experience in software or healthcare technology services (required).

• 5+ years leading managers or multi-function teams (required).

• Proven program management across release readiness, implementation, support, or operations (required).

• Experience leading technical documentation, training, or customer enablement functions (required).

• Ability to lead through influence across teams that do not report directly (required).

• Strong planning, budgeting, and vendor or contractor management skills (required).

• Clear written and verbal communication with executives, customers, and technical staff (required).

• Preferred: Networking expertise relevant to Services and Development environments.

• Preferred: Familiarity with medical imaging, radiology, or clinical software, including on-premise and hosted deployments.

• Preferred: Experience with site reliability engineering and remote support models.

• Preferred: Experience managing hardware lifecycle, manufacturing handoffs, or end-of-life transitions.

Quality Standards

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.

• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.

• Follows all local, regional and country laws concerning employment.

• Follows all DeepHealth policies and procedures.

• Follows data privacy, compliance, safety and confidentiality standards at all times.

• Practices universal safety precautions.

• Promotes good public relations on the phone and in person.

• Adapts and is willing to learn new tasks, methods, and systems.

• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.

• Completes job responsibilities in a quality and timely manner.

Travel

This position may require occasional travel.

Working Environment

Remote (United States).

Physical Demands

The employee must be able to perform the essential duties and responsibilities of the position, with or without reasonable accommodation.

Salary:

Dependent Upon Experience:

160,000-200,000 USD

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Impact in This Role

We are seeking a highly capable, proactive Executive Assistant to serve as a trusted right hand to our Founder. This role goes beyond traditional administrative support — you will be a strategic partner who ensures the Founder’s time, energy, and attention are focused where they matter most. This role requires someone who can bring structure to a fast-paced environment, ensure critical tasks are tracked and completed, and help maximize the Founder’s effectiveness and productivity. You will manage competing priorities across a dynamic calendar, drive seamless communication, and operate with a high degree of autonomy, discretion, and sound judgment.

What You Will Be Doing

• Manage and optimize the Founder’s calendars, ensuring alignment across priorities, commitments, and time-sensitive decisions
• Coordinate communications on behalf of the Founder, including email triage, correspondence, and schedulingPrepare briefing materials, agendas, and meeting notes, with clear follow-through on action items
• Manage complex domestic and international travel, including flights, accommodations, ground transportation, and detailed itineraries
• Serve as a liaison between the Founder and internal teams, external partners, and key stakeholders
• Assist with special projects and strategic initiatives as they arise

Experience & Qualifications

• Proven experience supporting an individual, Founder, or executive in a similar role
• Experience managing complex scheduling, travel, and logistics across multiple priorities
• Experience handling confidential information, personal logistics, and ad hoc requests with discretion
• Strong background in event planning, hospitality or private client services
• Highly organized, detail-oriented, and able to anticipate needs proactively
• Ability to thrive in a fast-paced, dynamic, and highly personalized environment

Physical Requirements

While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Range: $75,000 to $90,000/year, depending upon experience

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Parental leave programs
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

We’re actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an ‘always learning’ mindset that celebrates learning, not just wins.
• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Description

OTC Exotics Flow Support

London

12 Months Fixed Term Contract

This is a flow support role supporting the OTC & equity derivative trading desks across vanilla and exotic products. This role sits as part of a larger ops team that also covers sales support.

The individual must be able to work harmoniously with their counterparts in an intense, deadline-driven environment, taking full ownership of tasks as they come in. The role is focused on the integrity of the book — ensuring trades are captured correctly, lifecycle and corporate action events are processed accurately, and breaks and exceptions are cleared before they reach risk or P&L. Frequent and proactive communication with the trading desk, downstream teams and Ops management is required to succeed in this role.

Requirements

Key Responsibilities

• A key requirement of this role is the ability to jump in on ongoing issues or exceptions, understand the root issue and own the coordination of it through to a timely resolution.

• Liaise with the desk and senior stakeholders across the teams network to respond to queries and resolve issues.

• Review and validate trade bookings across OTC vanilla and some exotic products, ensuring economics, static data and booking models are correct at the point of capture and that the risk system reflects the desk’s intended position.

• Perform and review daily reconciliations across positions, trade populations, cash and collateral. Investigate breaks to root cause, coordinate the correcting action with the relevant team, and drive ageing items to resolution and closure.

• Own the daily exception queues, working on unmatched, unconfirmed and failing items. Prioritise by risk and client impact, escalate early where a resolution is at risk, and identify the recurring exceptions that warrant a permanent fix.

• Manage the operational impact of corporate actions on the derivatives book, including dividends, mergers, stock splits, spin-offs and rights issues. Coordinate contract adjustments with the desk, apply the resulting changes accurately in the risk system, and validate the outcome against expectation.

• Process expiries, exercises and assignments, barrier and knock-out events on exotic structures, resets and novations, ensuring the desk and downstream teams are aligned ahead of each event date.

• Resolve any matching, affirmation and tradeflow issues, working with counterparties and internal teams to clear breaks and improve straight-through processing rates.

• Act as the escalation point for settlement and cash breaks on the book, working with Settlements, Collateral and the counterparty to resolve issues before they age.

• Continually look for more efficient ways to run the daily control set, whether through defaulting logic, better use of STP models, automation of manual checks, or eliminating the causes of recurring breaks.

Essential Skills and Experience

• Bachelor’s Degree or equivalent: all analytical disciplines considered.

• Strong product knowledge across equity derivatives essential — experience with OTC vanilla and exotic options is beneficial and listed options and equity swaps also.

• Demonstrable experience of reconciliations, break investigation and exception management in a trade support or middle office environment.

• Practical understanding of corporate actions and their impact on derivative contracts.

• Strong interpersonal skills with the confidence to deal with senior internal clients and join a team of experienced professionals.

• Demonstration in their past work experience of robust analytical skills, high attention to detail, process improvement and a control mindset.

• A self-starter with the ability to work on their own initiative as well as be a solid team player.

• Comfortable working to hard intraday deadlines with the resilience to hold the line on controls under desk pressure.

How We Work

Delta Capita is an equal opportunity employer. We actively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments during the interview process, please use the designated space within the application questionnaire.

This is a full-time contract position located in London with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is shortlisted, a member of our team will contact you within four weeks. Candidates must have the right to work in Ireland.

Hybrid Working Expectations

As a service provider and consulting firm, our office attendance policy (whether at client premises or our own offices) aligns with the policies and expectations of our clients, which vary. Most of our clients now require a minimum of three days per week in the office and two days from home; accordingly, this is also Delta Capita’s minimum expectation. Some clients now require four or five days per week in the office, and candidates must be flexible in meeting client requirements.

Who We Are

Delta Capita Group is a global managed services, consulting and solutions provider, combining deep financial services experience with technology innovation capability. Our mission is to reinvent the financial services value chain by providing technology-based, mutualised services to financial institutions for non-differentiating activities.

Our three core offerings are:

• Managed Services

• Consulting & Solutions

• Technology

To learn more about Delta Capita and our culture, visit: Working at DC - Delta Capita

We are seeking a highly organized and proactive Executive Assistant to provide primary support to the Executive Vice President Global Delivery, while also assisting the wider delivery leadership team as needed to ensure client commitments are met and operations run smoothly.

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Help build an AI safety and security company, working across operations, people, marketing, and whatever needs doing next.

Location: Tübingen / Hybrid

Employment: Full-time

The role

You will work directly with the founders and team across operations, people, and marketing. We’re looking for a resourceful generalist who can move between planning and execution: improving how the company runs, helping grow the team, communicating our work, and taking on new priorities as they arise. You should be comfortable jumping into unfamiliar areas, making practical decisions, and getting things done.

What you’ll work on

• Own company operations across finance, contracts, internal processes, and external advisers

• Work with the team to understand what they need, resolve operational blockers, and improve how we work together

• Help shape hiring priorities, coordinate recruitment, and build effective onboarding and people processes

• Work with researchers and founders to communicate our work through the website, announcements, social media, and events

• Support fundraising, investor communication, partnerships, and financial planning

• Lead new company projects, including international expansion and customer or compliance requirements

• Use software and AI tools to improve workflows and reduce recurring administrative work

What we’re looking for

• Experience in a startup, business operations, a Chief of Staff or Founder’s Associate role, or another position spanning several business functions

• A record of taking ownership, learning quickly, and delivering work independently

• Good judgment about priorities and when to act, ask for input, or bring in a specialist

• Strong writing and interpersonal skills, with the ability to communicate clearly with colleagues, candidates, investors, and partners

• Confidence with numbers, digital tools, and operational detail

• Interest in AI safety and security and the ability to understand and communicate the work of a technical team

• Strong written and spoken German and English

Useful experience

• Building a startup or working closely with founders

• People operations, hiring, or organizational development

• Marketing, communications, events, or community building

• Fundraising, venture capital, investor relations, or partnerships

• International expansion, finance, or legal and compliance coordination

• Working at a technology company or building tools and automations

We expect strengths in several areas and a willingness to learn the rest. A technical background is welcome but not required.

What we offer

• Competitive compensation with equity

• Flexible hours and a hybrid setup in Tübingen

• Vacation, learning, and conference budget

• Direct collaboration with the founders and team, with ownership of substantial company projects

• Room to grow into broader leadership responsibilities

Work with us

Submit your CV, a short note, and examples of work that show what you could contribute using the application form.