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Operations Chief of Staff at exponential.fi

Leads cross-functional company operations, hiring, communications, fundraising support, and strategic projects alongside the founders.

Lead Hybrid Posted 2 days ago RemoteFirstJobs Product
What this role involves

Help build an AI safety and security company, working across operations, people, marketing, and whatever needs doing next.

Location: TĂĽbingen / Hybrid

Employment: Full-time

The role

You will work directly with the founders and team across operations, people, and marketing. We’re looking for a resourceful generalist who can move between planning and execution: improving how the company runs, helping grow the team, communicating our work, and taking on new priorities as they arise. You should be comfortable jumping into unfamiliar areas, making practical decisions, and getting things done.

What you’ll work on

  • Own company operations across finance, contracts, internal processes, and external advisers

  • Work with the team to understand what they need, resolve operational blockers, and improve how we work together

  • Help shape hiring priorities, coordinate recruitment, and build effective onboarding and people processes

  • Work with researchers and founders to communicate our work through the website, announcements, social media, and events

  • Support fundraising, investor communication, partnerships, and financial planning

  • Lead new company projects, including international expansion and customer or compliance requirements

  • Use software and AI tools to improve workflows and reduce recurring administrative work

What we’re looking for

  • Experience in a startup, business operations, a Chief of Staff or Founder’s Associate role, or another position spanning several business functions

  • A record of taking ownership, learning quickly, and delivering work independently

  • Good judgment about priorities and when to act, ask for input, or bring in a specialist

  • Strong writing and interpersonal skills, with the ability to communicate clearly with colleagues, candidates, investors, and partners

  • Confidence with numbers, digital tools, and operational detail

  • Interest in AI safety and security and the ability to understand and communicate the work of a technical team

  • Strong written and spoken German and English

Useful experience

  • Building a startup or working closely with founders

  • People operations, hiring, or organizational development

  • Marketing, communications, events, or community building

  • Fundraising, venture capital, investor relations, or partnerships

  • International expansion, finance, or legal and compliance coordination

  • Working at a technology company or building tools and automations

We expect strengths in several areas and a willingness to learn the rest. A technical background is welcome but not required.

What we offer

  • Competitive compensation with equity

  • Flexible hours and a hybrid setup in TĂĽbingen

  • Vacation, learning, and conference budget

  • Direct collaboration with the founders and team, with ownership of substantial company projects

  • Room to grow into broader leadership responsibilities

Work with us

Submit your CV, a short note, and examples of work that show what you could contribute using the application form.

Read the full description
Operations Chief of Staff at exponential.fi

Leads cross-functional company operations, hiring, communications, fundraising support, partnerships, and process improvements alongside startup founders.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Help build an AI safety and security company, working across operations, people, marketing, and whatever needs doing next.

Location: TĂĽbingen / Hybrid

Employment: Full-time

The role

You will work directly with the founders and team across operations, people, and marketing. We’re looking for a resourceful generalist who can move between planning and execution: improving how the company runs, helping grow the team, communicating our work, and taking on new priorities as they arise. You should be comfortable jumping into unfamiliar areas, making practical decisions, and getting things done.

What you’ll work on

  • Own company operations across finance, contracts, internal processes, and external advisers

  • Work with the team to understand what they need, resolve operational blockers, and improve how we work together

  • Help shape hiring priorities, coordinate recruitment, and build effective onboarding and people processes

  • Work with researchers and founders to communicate our work through the website, announcements, social media, and events

  • Support fundraising, investor communication, partnerships, and financial planning

  • Lead new company projects, including international expansion and customer or compliance requirements

  • Use software and AI tools to improve workflows and reduce recurring administrative work

What we’re looking for

  • Experience in a startup, business operations, a Chief of Staff or Founder’s Associate role, or another position spanning several business functions

  • A record of taking ownership, learning quickly, and delivering work independently

  • Good judgment about priorities and when to act, ask for input, or bring in a specialist

  • Strong writing and interpersonal skills, with the ability to communicate clearly with colleagues, candidates, investors, and partners

  • Confidence with numbers, digital tools, and operational detail

  • Interest in AI safety and security and the ability to understand and communicate the work of a technical team

  • Strong written and spoken German and English

Useful experience

  • Building a startup or working closely with founders

  • People operations, hiring, or organizational development

  • Marketing, communications, events, or community building

  • Fundraising, venture capital, investor relations, or partnerships

  • International expansion, finance, or legal and compliance coordination

  • Working at a technology company or building tools and automations

We expect strengths in several areas and a willingness to learn the rest. A technical background is welcome but not required.

What we offer

  • Competitive compensation with equity

  • Flexible hours and a hybrid setup in TĂĽbingen

  • Vacation, learning, and conference budget

  • Direct collaboration with the founders and team, with ownership of substantial company projects

  • Room to grow into broader leadership responsibilities

Work with us

Submit your CV, a short note, and examples of work that show what you could contribute using the application form.

Read the full description
Operations Operations Associate at Stash

Investigates fraud and payment disputes, manages chargebacks, reviews transactions, and resolves cases under consumer payment regulations.

Mid Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

Want to help everyday Americans build wealth? Financial inequality is increasing and too many people are getting left behind. At Stash, we believe in the power of simplifying investing, making it easy and affordable for everyday Americans to build wealth and achieve their financial goals.

Prioritizing People is one of our core values and has been key to a healthy work-life balance and a great sense of fulfillment and inclusion. We employ a true people first - hybrid model. Live and work where you feel the most productive, whether that is in your home, in an office, or a combination of both.

Stash’s Operations team is seeking an Associate to join our Fraud & Disputes team and play a pivotal role in maintaining a consistent customer-first approach to investigations and resolution of both disputes and potential fraud. This is a once-in-a-lifetime opportunity to be part of a lean team of like-minded operations professionals crafting a consumer-friendly and technology-driven experience.

What you’ll do:

  • Primarily investigate disputes for card and ACH, according to Reg E, MasterCard and debit network rules.
  • Resolve disputes according to all applicable rules and within regulatory timeframes.
  • Manage the end-to-end chargeback lifecycle, leveraging deep knowledge of Mastercard network rules to minimize financial loss.
  • Review and decision of all remote deposit capture checks, returns and adjustments according to procedure.
  • Investigate and analyze suspicious account activity, high risk transactional patterns and customer demographics to identify and mitigate fraudulent activity.
  • Synthesize complex data to deliver well-reasoned fraud and dispute determinations, documenting findings in clear, concise, and well written investigative summaries.
  • Contribute to a team environment focused on collaboration, continuous improvement and effective risk management.
  • Use new technology including AI for ways to improve processes and ensure accurate decisions.

What we’re looking for:

  • A proactive team player who actively contributes to a culture of risk management, knowledge sharing, and process improvement.
  • 3-5 years’ experience in mobile deposit capture processing, debit card and ACH dispute investigations and resolutions.
  • Expertise with consumer payment rules and regulations, including Reg E, Nacha, card and network rules.
  • Proven experience resolving transaction disputes and conducting Chargeback lifecycle management according to Reg E, MasterCard and debit network rules.
  • A track record of meeting strict regulatory deadlines and network timeframes without sacrificing quality or accuracy.
  • Strong understanding of risk and controls, paired with the ability to analyze complex transaction histories, behavioral patterns, and customer demographics to detect anomalous or fraudulent activity.
  • The ability to look at incomplete or conflicting information and synthesize it into clear, logical, and accurate determinations. Experience with AI tools recommended.
  • Detail-oriented and highly organized with excellent grammar, capable of writing objective, audit-ready investigative summaries while effectively prioritizing tasks in a fast-paced environment.

#LI-Remote

Our Commitment to Diversity, Equity, and Inclusion

We proudly celebrate the unique qualities that make you you, 365 days a year, and not just because it’s the right thing to do or good for business. We embed the principles and practices of diversity, equity, and inclusion (DEI) into all that we do to prioritize people, a Stash core value, and to ensure Stashers of all backgrounds and experiences can be their authentic selves.

We are also proud to be the first and only venture-backed fintech to join the CEO Action for Diversity & Inclusion™, and as an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible, please reach out to recruiting@Stash.com.

Helping You Invest in Yourself

  • Comprehensive total rewards package, comprising compensation (salary and equity) and health care benefits
  • Complimentary subscription to Stash+ account
  • Flexible work policy – We offer a flexible work environment that blends working from home with in-person collaboration at our NYC office to support productivity and team culture.
  • Flexible PTO
  • Work-from-home equipment stipends; home internet subsidy
  • Paid Parental Leave (offerings for birth giving and non-birth giving parents) Primary & Secondary
  • Enhanced health and wellness benefits through One Medical and Maven Health

External Recognition for Stash

  • Benzinga’s 2023 Best Brokerage for Beginners and Best Robo-Advisor Awards
  • Qorus-Accenture’s 2023 Banking Innovation Awards
  • USA Today and Statista’s 2023 Top 500 Best Financial Advisory Firms
  • Comparably’s Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Team for Diversity, Women, Culture, and more! (2023)
  • Fintech Breakthrough Award: Best Personal Finance App (2023)
  • BuiltIn’s Best Places to Work (2022, 2021, 2020, 2019)
  • Forbes Fintech 50 (2021, 2020, 2019)
  • Best Digital Bank, Finovate Awards (2020)
  • Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
  • LendIt Fintech Innovator of the Year (2020, 2019)

Salary Range: $70,000 - $80,000

The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry.

**No recruiters, please**

Read the full description
Operations Strategy & Operations Lead - Japan at OpenAI

Leads Japan’s operating strategy, cross-functional execution, KPIs, scalable processes, partnerships, and regional operations team.

Lead Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

About the Team

The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.

About the Role

We are looking for a Strategy & Operations Lead to lead and scale operational excellence across Japan. This leader will translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.

This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.

This role is based in Tokyo, Japan and we use a hybrid model of 3 days in office.

In this role, you will:

  • Defining and implementing the Japan operating strategy in alignment with APAC & global objectives and regional priorities.

  • Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.

  • Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.

  • Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.

  • Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.

  • Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.

  • Supporting market entry strategies and operational readiness for Japan

  • Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.

  • Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.

  • Collaborating closely across functions to drive accountability and deliver against regional goals.

  • Ensuring seamless coordination between global and regional stakeholders.

  • Acting as a central point of accountability for operational delivery across Japan.

  • Building, leading, and mentoring a high-performing regional operations team.

  • Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.

  • Developing leadership bench strength across key markets and functions.

You might thrive in this role if you have:

  • Significant experience leading regional or international operations in a fast-scaling, complex business environment.

  • Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.

  • Experience operating across multiple markets, functions, and business lines, ideally within Japan.

  • A track record of building scalable operating systems, processes, metrics, and reporting frameworks.

  • Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.

  • Excellent business judgment, with a bias toward action and strong accountability for outcomes.

  • Experience supporting market expansion, operational readiness, and/or regional growth initiatives.

  • Strong people leadership skills, including experience building and developing high-performing teams.

  • Comfort operating in ambiguity and creating structure in fast-moving environments.

  • High integrity, low ego, and a collaborative leadership style.

  • Strong written and verbal communication skills, with the ability to bring clarity to complex topics.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Read the full description
Operations Operations Associate at Stash

Investigates fraud and payment disputes, manages chargebacks, reviews deposit transactions, and resolves cases under applicable financial regulations.

Mid Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

Want to help everyday Americans build wealth? Financial inequality is increasing and too many people are getting left behind. At Stash, we believe in the power of simplifying investing, making it easy and affordable for everyday Americans to build wealth and achieve their financial goals.

Prioritizing People is one of our core values and has been key to a healthy work-life balance and a great sense of fulfillment and inclusion. We employ a true people first - hybrid model. Live and work where you feel the most productive, whether that is in your home, in an office, or a combination of both.

Stash’s Operations team is seeking an Associate to join our Fraud & Disputes team and play a pivotal role in maintaining a consistent customer-first approach to investigations and resolution of both disputes and potential fraud. This is a once-in-a-lifetime opportunity to be part of a lean team of like-minded operations professionals crafting a consumer-friendly and technology-driven experience.

What you’ll do:

  • Primarily investigate disputes for card and ACH, according to Reg E, MasterCard and debit network rules.
  • Resolve disputes according to all applicable rules and within regulatory timeframes.
  • Manage the end-to-end chargeback lifecycle, leveraging deep knowledge of Mastercard network rules to minimize financial loss.
  • Review and decision of all remote deposit capture checks, returns and adjustments according to procedure.
  • Investigate and analyze suspicious account activity, high risk transactional patterns and customer demographics to identify and mitigate fraudulent activity.
  • Synthesize complex data to deliver well-reasoned fraud and dispute determinations, documenting findings in clear, concise, and well written investigative summaries.
  • Contribute to a team environment focused on collaboration, continuous improvement and effective risk management.
  • Use new technology including AI for ways to improve processes and ensure accurate decisions.

What we’re looking for:

  • A proactive team player who actively contributes to a culture of risk management, knowledge sharing, and process improvement.
  • 3-5 years’ experience in mobile deposit capture processing, debit card and ACH dispute investigations and resolutions.
  • Expertise with consumer payment rules and regulations, including Reg E, Nacha, card and network rules.
  • Proven experience resolving transaction disputes and conducting Chargeback lifecycle management according to Reg E, MasterCard and debit network rules.
  • A track record of meeting strict regulatory deadlines and network timeframes without sacrificing quality or accuracy.
  • Strong understanding of risk and controls, paired with the ability to analyze complex transaction histories, behavioral patterns, and customer demographics to detect anomalous or fraudulent activity.
  • The ability to look at incomplete or conflicting information and synthesize it into clear, logical, and accurate determinations. Experience with AI tools recommended.
  • Detail-oriented and highly organized with excellent grammar, capable of writing objective, audit-ready investigative summaries while effectively prioritizing tasks in a fast-paced environment.

#LI-Remote

Our Commitment to Diversity, Equity, and Inclusion

We proudly celebrate the unique qualities that make you you, 365 days a year, and not just because it’s the right thing to do or good for business. We embed the principles and practices of diversity, equity, and inclusion (DEI) into all that we do to prioritize people, a Stash core value, and to ensure Stashers of all backgrounds and experiences can be their authentic selves.

We are also proud to be the first and only venture-backed fintech to join the CEO Action for Diversity & Inclusion™, and as an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible, please reach out to recruiting@Stash.com.

Helping You Invest in Yourself

  • Comprehensive total rewards package, comprising compensation (salary and equity) and health care benefits
  • Complimentary subscription to Stash+ account
  • Flexible work policy – We offer a flexible work environment that blends working from home with in-person collaboration at our NYC office to support productivity and team culture.
  • Flexible PTO
  • Work-from-home equipment stipends; home internet subsidy
  • Paid Parental Leave (offerings for birth giving and non-birth giving parents) Primary & Secondary
  • Enhanced health and wellness benefits through One Medical and Maven Health

External Recognition for Stash

  • Benzinga’s 2023 Best Brokerage for Beginners and Best Robo-Advisor Awards
  • Qorus-Accenture’s 2023 Banking Innovation Awards
  • USA Today and Statista’s 2023 Top 500 Best Financial Advisory Firms
  • Comparably’s Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Team for Diversity, Women, Culture, and more! (2023)
  • Fintech Breakthrough Award: Best Personal Finance App (2023)
  • BuiltIn’s Best Places to Work (2022, 2021, 2020, 2019)
  • Forbes Fintech 50 (2021, 2020, 2019)
  • Best Digital Bank, Finovate Awards (2020)
  • Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
  • LendIt Fintech Innovator of the Year (2020, 2019)

Salary Range: $70,000 - $80,000

The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry.

**No recruiters, please**

Read the full description
Operations Strategy & Operations Lead - Japan at OpenAI

Leads Japan’s operating strategy, cross-functional execution, scalable processes, performance reporting, partnerships, and regional operations team.

Lead Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

About the Team

The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.

About the Role

We are looking for a Strategy & Operations Lead to lead and scale operational excellence across Japan. This leader will translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.

This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.

This role is based in Tokyo, Japan and we use a hybrid model of 3 days in office.

In this role, you will:

  • Defining and implementing the Japan operating strategy in alignment with APAC & global objectives and regional priorities.

  • Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.

  • Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.

  • Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.

  • Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.

  • Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.

  • Supporting market entry strategies and operational readiness for Japan

  • Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.

  • Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.

  • Collaborating closely across functions to drive accountability and deliver against regional goals.

  • Ensuring seamless coordination between global and regional stakeholders.

  • Acting as a central point of accountability for operational delivery across Japan.

  • Building, leading, and mentoring a high-performing regional operations team.

  • Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.

  • Developing leadership bench strength across key markets and functions.

You might thrive in this role if you have:

  • Significant experience leading regional or international operations in a fast-scaling, complex business environment.

  • Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.

  • Experience operating across multiple markets, functions, and business lines, ideally within Japan.

  • A track record of building scalable operating systems, processes, metrics, and reporting frameworks.

  • Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.

  • Excellent business judgment, with a bias toward action and strong accountability for outcomes.

  • Experience supporting market expansion, operational readiness, and/or regional growth initiatives.

  • Strong people leadership skills, including experience building and developing high-performing teams.

  • Comfort operating in ambiguity and creating structure in fast-moving environments.

  • High integrity, low ego, and a collaborative leadership style.

  • Strong written and verbal communication skills, with the ability to bring clarity to complex topics.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Read the full description
Operations Operations Associate at Stash

Investigates fraud and payment disputes, manages chargebacks, reviews deposit exceptions, and resolves cases within regulatory and network rules.

Mid Hybrid Posted 17 days ago RemoteFirstJobs Product
What this role involves

Want to help everyday Americans build wealth? Financial inequality is increasing and too many people are getting left behind. At Stash, we believe in the power of simplifying investing, making it easy and affordable for everyday Americans to build wealth and achieve their financial goals.

Prioritizing People is one of our core values and has been key to a healthy work-life balance and a great sense of fulfillment and inclusion. We employ a true people first - hybrid model. Live and work where you feel the most productive, whether that is in your home, in an office, or a combination of both.

Stash’s Operations team is seeking an Associate to join our Fraud & Disputes team and play a pivotal role in maintaining a consistent customer-first approach to investigations and resolution of both disputes and potential fraud. This is a once-in-a-lifetime opportunity to be part of a lean team of like-minded operations professionals crafting a consumer-friendly and technology-driven experience.

What you’ll do:

  • Primarily investigate disputes for card and ACH, according to Reg E, MasterCard and debit network rules.
  • Resolve disputes according to all applicable rules and within regulatory timeframes.
  • Manage the end-to-end chargeback lifecycle, leveraging deep knowledge of Mastercard network rules to minimize financial loss.
  • Review and decision of all remote deposit capture checks, returns and adjustments according to procedure.
  • Investigate and analyze suspicious account activity, high risk transactional patterns and customer demographics to identify and mitigate fraudulent activity.
  • Synthesize complex data to deliver well-reasoned fraud and dispute determinations, documenting findings in clear, concise, and well written investigative summaries.
  • Contribute to a team environment focused on collaboration, continuous improvement and effective risk management.
  • Use new technology including AI for ways to improve processes and ensure accurate decisions.

What we’re looking for:

  • A proactive team player who actively contributes to a culture of risk management, knowledge sharing, and process improvement.
  • 3-5 years’ experience in mobile deposit capture processing, debit card and ACH dispute investigations and resolutions.
  • Expertise with consumer payment rules and regulations, including Reg E, Nacha, card and network rules.
  • Proven experience resolving transaction disputes and conducting Chargeback lifecycle management according to Reg E, MasterCard and debit network rules.
  • A track record of meeting strict regulatory deadlines and network timeframes without sacrificing quality or accuracy.
  • Strong understanding of risk and controls, paired with the ability to analyze complex transaction histories, behavioral patterns, and customer demographics to detect anomalous or fraudulent activity.
  • The ability to look at incomplete or conflicting information and synthesize it into clear, logical, and accurate determinations. Experience with AI tools recommended.
  • Detail-oriented and highly organized with excellent grammar, capable of writing objective, audit-ready investigative summaries while effectively prioritizing tasks in a fast-paced environment.

#LI-Remote

Our Commitment to Diversity, Equity, and Inclusion

We proudly celebrate the unique qualities that make you you, 365 days a year, and not just because it’s the right thing to do or good for business. We embed the principles and practices of diversity, equity, and inclusion (DEI) into all that we do to prioritize people, a Stash core value, and to ensure Stashers of all backgrounds and experiences can be their authentic selves.

We are also proud to be the first and only venture-backed fintech to join the CEO Action for Diversity & Inclusion™, and as an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible, please reach out to recruiting@Stash.com.

Helping You Invest in Yourself

  • Comprehensive total rewards package, comprising compensation (salary and equity) and health care benefits
  • Complimentary subscription to Stash+ account
  • Flexible work policy – We offer a flexible work environment that blends working from home with in-person collaboration at our NYC office to support productivity and team culture.
  • Flexible PTO
  • Work-from-home equipment stipends; home internet subsidy
  • Paid Parental Leave (offerings for birth giving and non-birth giving parents) Primary & Secondary
  • Enhanced health and wellness benefits through One Medical and Maven Health

External Recognition for Stash

  • Benzinga’s 2023 Best Brokerage for Beginners and Best Robo-Advisor Awards
  • Qorus-Accenture’s 2023 Banking Innovation Awards
  • USA Today and Statista’s 2023 Top 500 Best Financial Advisory Firms
  • Comparably’s Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Team for Diversity, Women, Culture, and more! (2023)
  • Fintech Breakthrough Award: Best Personal Finance App (2023)
  • BuiltIn’s Best Places to Work (2022, 2021, 2020, 2019)
  • Forbes Fintech 50 (2021, 2020, 2019)
  • Best Digital Bank, Finovate Awards (2020)
  • Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
  • LendIt Fintech Innovator of the Year (2020, 2019)

Salary Range: $70,000 - $80,000

The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry.

**No recruiters, please**

Read the full description
Operations Permit Operations Lead (NYC Hybrid)

Leads permit operations for an applied AI company supporting builders and construction projects in New York City.

Lead Hybrid Posted 17 days ago Himalayas
What this role involves
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how.
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Operations Incubation Manager at Angkas

Leads new-rider incubation programs, analyzes onboarding performance, coordinates training and support, and improves the early rider journey.

Mid Hybrid Posted 19 days ago RemoteFirstJobs Product
What this role involves

Hey, mabuhay! đź‘‹

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Incubation Manager, to lead one of the most important parts of our business: helping newly signed-up riders become confident, successful, and consistently earning members of the Angkas community.

Responsibilities:

  • Design and manage a step-by-step program that helps new riders build confidence, develop good habits, and reach consistent earnings within their first month.
  • Set clear, achievable milestones for new riders at each stage of their journey — from completing their first successful trip to becoming a regular, dependable earner.
  • Analyze rider behavior and performance data to identify exactly where new riders tend to struggle or drop off, and design targeted solutions to address those specific problems.
  • Develop and manage communications (in-app messages, notifications, and other content) that motivate and guide new riders through their early weeks on the platform.
  • Collaborate with our Product team to improve in-app features that make it easier for new riders to succeed — things like guided walkthroughs, earnings tools, and progress tracking.
  • Work closely with our Operations team to make sure the on-the-ground onboarding experience (training, orientation, local support) is consistent and effective across different locations.
  • Partner with our Data team to track key performance indicators, measure the success of new programs, and continuously refine the new rider journey based on real results.
  • Coordinate with our rider community and support programs to connect new riders with mentorship, peer support, and other resources that help them succeed early on.

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

  • 3–5 years of experience in marketing, customer/user lifecycle management, growth, or a related field — ideally in a business where you had to help new customers or partners succeed early on (e.g., a marketplace, subscription service, gig-economy platform, or app-based business).
  • A track record of using data to figure out why something isn’t working, not just reporting that it isn’t working. You should be comfortable digging into numbers to find the real reason behind a problem before proposing a solution.
  • Experience with tools that send automated messages or communications to users based on their behavior (for example, tools that send reminders, tips, or offers at the right moment).
  • Strong ability to work with different teams — you’ll regularly collaborate with product, operations, and data teams to get things done.
  • Clear, confident communication skills, both in writing and in person.
  • A genuine interest in understanding what motivates people who earn their income through flexible, independent work — and how to support them.
  • Experience in the Philippine market is a strong plus. Familiarity with ride-hailing, delivery, or similar platforms is helpful but not required.

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.

Read the full description
Operations Executive Administrator & Office Manager at Red Cell Partners

Supports executives with calendars, travel, meetings, expenses, purchasing, vendors, and day-to-day office operations.

Mid Hybrid Posted 20 days ago RemoteFirstJobs Product
What this role involves

About Us

Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems.

About Defcon AI

RESILIENCE IN THE FACE OF DISRUPTION. Defcon AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.

In today’s dynamically changing world, Defcon AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.

About the Role

DEFCON AI is seeking an experienced Executive Administrator & Office Manager to support our executive leadership team and help maintain the smooth operation of our McLean, VA office. This role is ideal for a highly organized, proactive professional who enjoys balancing executive support, operational coordination, and office management responsibilities.

This is a hybrid position with three days in our McLean, VA office.

Key Responsibilities

Executive Support (Approximately 50%)

  • Manage complex calendars for multiple executives, coordinating meetings across internal and external stakeholders.
  • Prioritize scheduling requests and resolve calendar conflicts while balancing changing business needs.
  • Coordinate leadership meetings, offsites, and executive travel arrangements as needed.
  • Prepare meeting materials, agendas, and supporting documentation.
  • Track follow-up actions and help ensure key commitments remain visible and organized.
  • Serve as a trusted point of contact for executives, exercising professionalism and discretion with sensitive information.

Expense Management & Administrative Operations (Approximately 30%)

  • Manage expense reporting and reconciliation through Concur and DEFCON AI’s ERP platform, Unanet.
  • Review expense submissions for accuracy, completeness, and policy compliance.
  • Partner with Finance to resolve discrepancies and ensure timely processing.
  • Maintain organized records of expenses, receipts, and supporting documentation.
  • Support administrative workflows related to purchasing, invoices, and vendor coordination.

Office Management (Approximately 20%)

  • Serve as the primary point of contact for day-to-day operations of the McLean office.
  • Coordinate mail and package handling.
  • Assist employees with office access, badge/card access requests, and workspace needs.
  • Coordinate office supplies, equipment, and vendor services.
  • Support onboarding and offboarding activities related to office logistics.
  • Help plan and coordinate occasional onsite meetings, team gatherings, and company events.

What we’re looking for:

  • 5+ years of experience in executive administration, office management, or a related administrative support role in a professional environment
  • Demonstrated experience supporting senior executives and managing complex calendars.
  • Experience processing expenses, reimbursements, and administrative records.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities and adapt in a fast-paced environment
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and customer-service orientation, with the ability to work effectively across all levels of the organization
  • High degree of professionalism, discretion, and judgment when handling confidential information
  • Proficiency with Slack and Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
  • Demonstrated ability to anticipate needs, take initiative, and work with minimal supervision.
  • Must be located in the Washington, DC metropolitan area and able to work onsite in the McLean/Tysons corner office three days per week.

Nice to Have:

  • Experience using Concur or similar for expense management.
  • Experience supporting executive leadership teams within a technology, government contracting, or startup environment.
  • Experience coordinating travel, meetings, and company events
  • Bachelor’s Degree with at least 2 years’ experience in the administrative professional field and/or events planning

What Success looks like:

  • Executive calendars run smoothly with minimal scheduling conflicts.
  • Expense reports are processed accurately and on time.
  • Leadership teams receive responsive, proactive support.
  • The McLean office remains organized, functional, and welcoming.
  • Employees have a positive onsite experience and can quickly resolve office-related needs.
  • Administrative processes are well organized and scalable as the company grows.

What We Offer:

  • A fully remote environment
  • Competitive salary, bonus, and equity package
  • 100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family
  • Unlimited PTO, with your manager’s approval
  • Flexible work environment where you manage your work day
  • 14 weeks of fully-paid parental leave

Salary Range: $75,000-$110,000. This represents the typical salary range for this position based on experience, skills, and other factors.

Our Red Cell Partners Benefits (may differ for each incubation):

For full-time roles

  • Career track opportunity with potential for rapid advancement with strong performance as the firm grows

  • 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.

  • Paid maternity and paternity for 14 weeks at employees’ normal pay.

  • Unlimited PTO, with management approval.

  • Opportunities for professional development and continued learning.

  • Optional 401K, FSA, and equity incentives available.

  • Mental health benefits are available through Tara Mind.

  • Cost effective GLP-1 solutions available through Crux.

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Red Cell Partners, LLC (“Red Cell”) uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:

  • Managing and administering your application throughout the hiring process;

  • Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;

  • Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.

Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contact talent @redcellpartners.com .

Red Cell requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Red Cell’s data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice.

Read the full description
Operations Executive Administrator & Office Manager at DEF CON

Supports executives, manages calendars and expenses, coordinates vendors and office logistics, and maintains smooth day-to-day office operations.

Senior Hybrid Posted 20 days ago RemoteFirstJobs Product
What this role involves

ABOUT DEFCON AI

RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.

In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.

About the Role

DEFCON AI is seeking an experienced Executive Administrator & Office Manager to support our executive leadership team and help maintain the smooth operation of our McLean, VA office. This role is ideal for a highly organized, proactive professional who enjoys balancing executive support, operational coordination, and office management responsibilities.

This is a hybrid position with three days in our McLean, VA office.

Key Responsibilities

Executive Support (Approximately 50%)

  • Manage complex calendars for multiple executives, coordinating meetings across internal and external stakeholders.
  • Prioritize scheduling requests and resolve calendar conflicts while balancing changing business needs.
  • Coordinate leadership meetings, offsites, and executive travel arrangements as needed.
  • Prepare meeting materials, agendas, and supporting documentation.
  • Track follow-up actions and help ensure key commitments remain visible and organized.
  • Serve as a trusted point of contact for executives, exercising professionalism and discretion with sensitive information.

Expense Management & Administrative Operations (Approximately 30%)

  • Manage expense reporting and reconciliation through Concur and DEFCON AI’s ERP platform, Unanet.
  • Review expense submissions for accuracy, completeness, and policy compliance.
  • Partner with Finance to resolve discrepancies and ensure timely processing.
  • Maintain organized records of expenses, receipts, and supporting documentation.
  • Support administrative workflows related to purchasing, invoices, and vendor coordination.

Office Management (Approximately 20%)

  • Serve as the primary point of contact for day-to-day operations of the McLean office.
  • Coordinate mail and package handling.
  • Assist employees with office access, badge/card access requests, and workspace needs.
  • Coordinate office supplies, equipment, and vendor services.
  • Support onboarding and offboarding activities related to office logistics.
  • Help plan and coordinate occasional onsite meetings, team gatherings, and company events.

What we’re looking for:

  • 5+ years of experience in executive administration, office management, or a related administrative support role in a professional environment
  • Demonstrated experience supporting senior executives and managing complex calendars.
  • Experience processing expenses, reimbursements, and administrative records.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities and adapt in a fast-paced environment
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and customer-service orientation, with the ability to work effectively across all levels of the organization
  • High degree of professionalism, discretion, and judgment when handling confidential information
  • Proficiency with Slack and Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
  • Demonstrated ability to anticipate needs, take initiative, and work with minimal supervision.
  • Must be located in the Washington, DC metropolitan area and able to work onsite in the McLean/Tysons corner office three days per week.

Nice to Have:

  • Experience using Concur or similar for expense management.
  • Experience supporting executive leadership teams within a technology, government contracting, or startup environment.
  • Experience coordinating travel, meetings, and company events
  • Bachelor’s Degree with at least 2 years’ experience in the administrative professional field and/or events planning

What Success looks like:

  • Executive calendars run smoothly with minimal scheduling conflicts.
  • Expense reports are processed accurately and on time.
  • Leadership teams receive responsive, proactive support.
  • The McLean office remains organized, functional, and welcoming.
  • Employees have a positive onsite experience and can quickly resolve office-related needs.
  • Administrative processes are well organized and scalable as the company grows.

What We Offer:

  • A fully remote environment
  • Competitive salary, bonus, and equity package
  • 100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family
  • Unlimited PTO, with your manager’s approval
  • Flexible work environment where you manage your work day
  • 14 weeks of fully-paid parental leave

Salary Range: $75,000-$110,000. This represents the typical salary range for this position based on experience, skills, and other factors.

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Defcon AI uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:

  • Managing and administering your application throughout the hiring process;
  • Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;
  • Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.

Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contactrecruiting@defconai.com.

Defcon AI requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Defcon AI’s data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice .

Read the full description
Operations Field Admin Associate at Angkas

Manages regional office administration, field operations, recruitment coordination, inventory, onboarding, community engagement, and partner performance.

Mid Hybrid Posted 21 days ago RemoteFirstJobs Product
What this role involves

Hey, mabuhay! đź‘‹

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Field Admin Associate. As a Field Admin Associate, you will be helping with our operations outside of Metro Manila.

Responsibilities:

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

1. Office Administration & BAU Operations

  • Facility & Budget Management: Oversee daily office operations, equipment maintenance, supply procurement, and annual administrative budgets.
  • Records & Systems: Establish organized physical/digital filing systems for company documentation, plans, and records.
  • Talent Acquisition: Coordinate full-cycle recruitment (sourcing, interviewing, onboarding) for office staff and Biker partners.
  • BAU & Inventory Control: Direct data entry, ID production, kit assembly, asset distribution, and routine stock audits.

2. Community Leadership & Field Engagement

  • Community Management: Align local operations with company goals, support community leaders, and serve as the main liaison between management and field partners.
  • Performance & Coaching: Monitor community KPIs (activity rates, cancellations, ratings) and deliver targeted coaching and recognition.
  • Programs & Intelligence: Launch engagement and welfare initiatives, track program ROI, gather competitor intelligence, and enforce policy compliance.

3. Onboarding Lanes (Rotational)

  • Compliance Lane: Verify applicant documents, track “To Follow Requirements” (TFR) statuses, and upload assessment forms.

  • Field Lane: Conduct site visits, manage event setups, support offsite onboarding execution, and report competitor activities.

  • Communications: Send event reminders, confirmation SMS, and reschedule notices to no-show applicants.

  • Conversion & Gear Lane: Process DAX account creation/activations, credit top-ups, capture ID photos, and issue Biker kits with accurate inventory tracking.

  • Senior High School (SHS) diploma, High School diploma, College/Vocational Diploma, or any equivalent educational qualification.

  • Must possess a valid Driver’s License.

  • Willingness to travel and work extensively across the Visayas and Mindanao regions.

  • Willing and able to work 6 days a week (including weekends) based on operational field schedules.

  • At least 1-2 years of experience in administrative support, operations, customer service, or a related field.

  • Proficiency in Google Workspace (Docs, Sheets, Drive) and comfortable learning internal systems for data entry and uploads.

  • Strong attention to detail, process discipline, and ability to handle fluctuating workloads.

  • Excellent communication skills and accountability in managing inventory and assets.

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.

Read the full description
Operations Event Manager, Executive & Hosted Experiences at Denmark in USA

Plans and executes executive and hosted events, managing venues, vendors, contracts, budgets, logistics, communications, and onsite delivery.

Mid Hybrid Posted 21 days ago RemoteFirstJobs Product
What this role involves

Work Mode: Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As an Event Manager, Executive & Hosted Experiences at BambooHR, you will own the planning and execution of high-touch experiences involving executives, employees, customers, and partners. This role is well suited for someone who excels at complex coordination, executive communication, hospitality, and creating polished experiences while keeping many moving pieces on track. You will independently manage the operational details of assigned programs—including venues, vendors, contracts, budgets, logistics, communications, and onsite execution—while partnering with event leadership on broader strategy and business context. Success in this role means anticipating needs, communicating clearly, exercising sound judgment, delivering exceptional experiences, and continuously finding ways to make our programs better.

You will:

  • Partner with event leadership to shape the vision and direction for assigned experiences, then own planning and execution from concept through completion.
  • Partner closely with executives and Executive Assistants to coordinate executive participation in events, clearly communicating the event vision, expectations, schedules, briefing information, presentation needs, and onsite logistics.
  • Translate event plans into clear, concise communications that help executives and stakeholders understand what is needed from them and when.
  • Own event logistics including timelines, venues, attendee communications, registration, transportation, food and beverage, event materials, hospitality, and onsite requirements.
  • Own venue sourcing, vendor selection and coordination, contract negotiations, procurement processes, and budget management for assigned events, ensuring high-quality experiences while maintaining fiscal responsibility.
  • Develop and maintain detailed project plans, timelines, checklists, run-of-show documentation, and readiness materials to keep programs and stakeholders on track.
  • Anticipate attendee, executive, and stakeholder needs; proactively resolve operational issues; and seek additional context or guidance when decisions require broader strategic or business input.
  • Partner with Marketing, Sales, Customer Experience, Executive Leadership, and other teams to understand program objectives and execute experiences that support those goals.
  • Manage event budgets and make thoughtful recommendations that balance attendee experience, business needs, and fiscal responsibility.
  • Proactively communicate progress, risks, decisions, dependencies, and areas requiring additional strategic guidance to event leadership and key stakeholders.
  • Use previous event plans and organizational knowledge as a starting point while asking thoughtful questions and identifying opportunities to improve future experiences.
  • Gather and evaluate stakeholder and attendee feedback to recommend practical improvements to event experiences, processes, communications, and logistics.
  • Own onsite execution, including setup, executive and VIP coordination, vendor management, attendee experience, real-time problem solving, and teardown.

What You Need to Get the Job Done

  • 2+ years of experience in executive support, executive operations, project or program coordination, event coordination, hospitality, or a related role.
  • Experience working directly with executives, senior leaders, or their Executive Assistants in a professional environment.
  • Clear, concise, and polished written and verbal communication skills, with the ability to translate plans and expectations into actionable information for senior stakeholders.
  • Strong professional presence, judgment, and discretion when working with executives, customers, partners, and other stakeholders.
  • Exceptional organizational and project coordination skills with demonstrated ability to manage multiple timelines, stakeholders, priorities, and details simultaneously.
  • Experience independently coordinating vendors, venues, contracts, budgets, procurement, travel, or other complex operational logistics.
  • Ability to independently execute defined programs and workstreams while recognizing when broader context, feedback, or strategic guidance is needed.
  • A proactive mindset with the ability to anticipate needs, ask thoughtful questions, and identify potential issues before they become problems.
  • Demonstrated ability to take direction and business objectives, develop an execution plan, and carry that work forward with limited day-to-day oversight.
  • Ability to evaluate existing processes and programs, incorporate feedback, and identify practical opportunities to improve future experiences.
  • Strong interpersonal skills and the ability to build productive working relationships across teams and levels of the organization.
  • Strong problem-solving skills and the ability to remain composed, adaptable, and solutions-oriented as priorities and circumstances change.

What Will Make Us REALLY Love You

  • Experience as an Executive Assistant, Executive Business Partner, Executive Operations professional, or similar executive-facing role.
  • Experience coordinating executive meetings, company events, recognition programs, customer experiences, or VIP experiences.
  • Experience supporting C-suite or senior executive leaders.
  • Experience coordinating complex schedules, travel, itineraries, briefing materials, or executive communications.
  • Experience with event planning, hospitality, experiential marketing, or event production.
  • Experience managing vendors, contracts, event budgets, or procurement processes.
  • Experience working in SaaS, technology, or a high-growth B2B organization.
  • Familiarity with event technology, CRM, project management, or marketing platforms.

What You’ll Love About Us

  • A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
  • Comprehensive health, life, and disability insurance
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2,000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

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Operations Senior Product Operations Manager at Tekmetric

Leads product operations, coordinating processes, cross-functional execution, and operational improvements for Tekmetric's software business.

Senior Hybrid Posted 22 days ago RemoteFirstJobs Product
What this role involves

About Tekmetric

Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

What You’ll Do

The Senior Product Operations Manager will be the analytical and operational engine behind how product outcomes are defined, measured, and understood across Tekmetric. This person will work closely with product leadership to build the company’s metrics program from the ground up, contributing to its design, owning execution, and bringing the statistical foundation that makes it credible. If you’ve worked inside a well-run analytics or metrics program and have been waiting for the chance to help build one, this is that seat.

Responsibilities:

Metrics Program Design & Outcome Modeling

  • Partner with product leadership to design and evolve Tekmetric’s product metrics program, contributing to what we measure, why it matters, and how metrics connect to the outcomes the business is trying to drive.
  • Build and maintain a multi-variable outcome model that captures the relationships between product inputs and business results across retention, revenue, customer health, and engagement.
  • Apply statistical methods, including regression, correlation analysis, and predictive modeling, to validate metric definitions and ensure the model reflects how the business actually works, not just what’s easy to measure.
  • Contribute to the frameworks, taxonomies, and standards that make metrics consistent, trustworthy, and actionable across product and leadership.

Insights & Analytics

  • Conduct proactive, deep-dive analyses to uncover customer behavior trends, product usage patterns, friction points, and revenue-impact opportunities.
  • Deliver strategic insights that inform prioritization, roadmap decisions, and OKRs, not just findings, but clear recommendations with a point of view on what to do next and why it matters.
  • Translate data into compelling narratives for executive reviews, board decks, and product planning cycles.
  • Manage your own backlog of analytical work, identifying what needs attention, setting priorities, and closing the loop with stakeholders on what was learned and what it means.

Enablement & Data Democratization

  • Develop easy-to-use dashboards, templates, and toolkits that empower PMs and cross-functional teams to self-serve insights.
  • Train stakeholders on how to interpret and leverage product data to make better decisions.
  • Standardize reporting practices across product teams, ensuring consistency and clarity.

Data Infrastructure & Collaboration

  • Partner with Engineering and Data teams to define and maintain event tracking, taxonomy standards, and data governance practices across the product.
  • Ensure data accuracy, completeness, and consistency to support strategic product decisions.
  • Build and maintain core product metrics, dashboards, and self-service data models within the existing analytics stack (Looker, Pendo, Mixpanel, Redshift).

What You’ll Bring

  • 5-8+ years in Product Operations, Product Analytics, Business Intelligence, or related roles.
  • Genuine foundation in statistical methods, including regression, correlation, and predictive modeling. This is the one area where we’re not looking for someone who will learn on the job; you need to bring it.
  • Exposure to analytics or metrics program work. You’ve seen what a well-built program looks like and you’re ready to help build one, not just operate within one that already exists.
  • Track record of translating complex data into actionable recommendations that influenced product and business decisions.
  • Experience working in SaaS or platform products is strongly preferred.
  • Strong command of SQL and proficiency with modern BI/analytics tools (Looker preferred).
  • Fluency with AI tools as a core part of how you work. You use AI to synthesize, analyze, and scale your output, and you think about how to structure data and workflows to take advantage of it.
  • A communicator who can answer “so what?” without being asked. You know how to find the right stakeholders, manage your own slate of work, and make sure the right people understand what the data is saying and why it matters.
  • Highly organized, process-oriented, and capable of driving cross-functional alignment.
  • Strategic thinker who can zoom out to see the big picture while also diving into the details.

Why You’ll Love Working With Us

Health & Wellness That Have You Covered:

  • Enjoy the flexibility of remote work
  • Competitive base salaries that reflect your value.
  • Generous Paid Time Off, because we know you do your best work when you’re well-rested.
  • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
  • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
  • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
  • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
  • Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

Read the full description
Operations Senior Product Operations Manager at Tekmetric

Manages product operations, coordinating processes, cross-functional execution, and operational improvements for Tekmetric’s software business.

Senior Hybrid Posted 22 days ago RemoteFirstJobs Product
What this role involves

About Tekmetric

Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

What You’ll Do

The Senior Product Operations Manager will be the analytical and operational engine behind how product outcomes are defined, measured, and understood across Tekmetric. This person will work closely with product leadership to build the company’s metrics program from the ground up, contributing to its design, owning execution, and bringing the statistical foundation that makes it credible. If you’ve worked inside a well-run analytics or metrics program and have been waiting for the chance to help build one, this is that seat.

Responsibilities:

Metrics Program Design & Outcome Modeling

  • Partner with product leadership to design and evolve Tekmetric’s product metrics program, contributing to what we measure, why it matters, and how metrics connect to the outcomes the business is trying to drive.
  • Build and maintain a multi-variable outcome model that captures the relationships between product inputs and business results across retention, revenue, customer health, and engagement.
  • Apply statistical methods, including regression, correlation analysis, and predictive modeling, to validate metric definitions and ensure the model reflects how the business actually works, not just what’s easy to measure.
  • Contribute to the frameworks, taxonomies, and standards that make metrics consistent, trustworthy, and actionable across product and leadership.

Insights & Analytics

  • Conduct proactive, deep-dive analyses to uncover customer behavior trends, product usage patterns, friction points, and revenue-impact opportunities.
  • Deliver strategic insights that inform prioritization, roadmap decisions, and OKRs, not just findings, but clear recommendations with a point of view on what to do next and why it matters.
  • Translate data into compelling narratives for executive reviews, board decks, and product planning cycles.
  • Manage your own backlog of analytical work, identifying what needs attention, setting priorities, and closing the loop with stakeholders on what was learned and what it means.

Enablement & Data Democratization

  • Develop easy-to-use dashboards, templates, and toolkits that empower PMs and cross-functional teams to self-serve insights.
  • Train stakeholders on how to interpret and leverage product data to make better decisions.
  • Standardize reporting practices across product teams, ensuring consistency and clarity.

Data Infrastructure & Collaboration

  • Partner with Engineering and Data teams to define and maintain event tracking, taxonomy standards, and data governance practices across the product.
  • Ensure data accuracy, completeness, and consistency to support strategic product decisions.
  • Build and maintain core product metrics, dashboards, and self-service data models within the existing analytics stack (Looker, Pendo, Mixpanel, Redshift).

What You’ll Bring

  • 5-8+ years in Product Operations, Product Analytics, Business Intelligence, or related roles.
  • Genuine foundation in statistical methods, including regression, correlation, and predictive modeling. This is the one area where we’re not looking for someone who will learn on the job; you need to bring it.
  • Exposure to analytics or metrics program work. You’ve seen what a well-built program looks like and you’re ready to help build one, not just operate within one that already exists.
  • Track record of translating complex data into actionable recommendations that influenced product and business decisions.
  • Experience working in SaaS or platform products is strongly preferred.
  • Strong command of SQL and proficiency with modern BI/analytics tools (Looker preferred).
  • Fluency with AI tools as a core part of how you work. You use AI to synthesize, analyze, and scale your output, and you think about how to structure data and workflows to take advantage of it.
  • A communicator who can answer “so what?” without being asked. You know how to find the right stakeholders, manage your own slate of work, and make sure the right people understand what the data is saying and why it matters.
  • Highly organized, process-oriented, and capable of driving cross-functional alignment.
  • Strategic thinker who can zoom out to see the big picture while also diving into the details.

Why You’ll Love Working With Us

Health & Wellness That Have You Covered:

  • Enjoy the flexibility of remote work
  • Competitive base salaries that reflect your value.
  • Generous Paid Time Off, because we know you do your best work when you’re well-rested.
  • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
  • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
  • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
  • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
  • Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

Read the full description
Operations Senior Manager (Hybrid - Chicago) at EnergySolutions

Leads energy-efficiency program strategy, operations, budgets, client delivery, quality standards, staffing, and business performance.

Senior Hybrid Posted 27 days ago RemoteFirstJobs Product
What this role involves

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

Energy Solutions is looking for a Senior Manager to lead the planning, administration, and performance of major Energy Efficiency programs.  This role sets strategic direction and drives operational and financial performance for a defined book of business, with accountability for advancing both program excellence and sustained business growth within their domain.

In addition to program and client oversight, the Senior Manager builds and scales organizational capability by developing staff and establishing and evolving implementation standards.  This role shapes budgeting practices for energy efficiency programs and works cross‑functionally to develop accurate energy‑savings forecasts. The Senior Manager partners closely with senior leadership to guide program planning, strengthen delivery frameworks, and ensure high‑quality execution across teams. They oversee contract management, maintain strong QA/QC standards, and drive continuous improvement to enhance program performance and operational effectiveness.

We are seeking candidates located in the Chicago/Midwest area, preferably with a strong understanding of the region’s business landscape.

Responsibilities include but are not limited to:

  • Establish and evolve implementation frameworks, operating procedures, and quality standards to enable scalable and repeatable program success
  • Influence and integrate practice-level priorities by partnering with Directors and cross-functional leaders to ensure coordinated execution across teams
  • Design and implement program‑level operational strategies to improve resource allocation, delivery efficiency, and overall execution quality
  • Analyze and interpret program performance trends, market conditions, and risks to inform strategic adjustments, strengthen delivery and continuous improvement
  • Identify and advance opportunities to enhance program capabilities, expand service offerings, enhance capabilities, and increase market impact and effectiveness of energy efficiency initiatives
  • Develop and review cost estimates, staffing plans, and delivery timelines for client engagements and proposal efforts
  • Partner with Directors and Finance to forecast, monitor, and improve profitability across the solution area
  • Lead contract management to ensure program budgets, performance targets, and savings goals are met
  • Define and enforce roles, responsibilities, and performance expectations, holding staff accountable for outcomes
  • Develop and mentor staff and Project Managers through coaching, knowledge transfer, and structured performance feedback
  • Build and scale – Develop program capability by coaching teams, embedding best practices, and reinforcing operational standards that improve delivery effectiveness
  • Develop and manage strategic client relationships within the defined region area, ensuring long-term partnership success
  • Engage and advise clients on program performance, risks, opportunities, and strategic direction
  • Drive business development efforts by leading or contributing to proposals, scopes of work, and client presentations
  • Identify and progress growth opportunities, collaborating with Senior Director who retain final contracting authority
  • Ensure compliance with regulatory requirements, contractual obligations, and internal policies across all programs
  • Monitor and evaluate program performance using KPIs, budgets, and delivery metrics to ensure quality and timeliness
  • Design and implement risk mitigation strategies and drive continuous improvement across program operations

Minimum Qualifications:

  • Bachelor’s degree in a relevant field (e.g., Environmental Studies, Environmental Science, Sustainability, Economics, Business Administration, Public Policy, or a related discipline)
  • Ten or more years of progressively responsible experience leading and managing complex programs, solution areas, or cross‑functional initiatives within energy efficiency, utilities, sustainability, or a related regulated industry
  • Five or more years of experience leading teams, initiatives, or programs with accountability for delivery outcomes, stakeholder alignment, and performance
  • Deep understanding of Demand Side Management energy‑efficiency program design, delivery models, and regulatory frameworks, including how programs achieve savings, cost‑effectiveness, and compliance targets. Understanding of market transformation principles and how program strategies influence long‑term shifts in technology adoption and market behavior
  • Understanding of midstream program design and delivery, including engagement with distributors, manufacturers, and retailers to influence stocking practices and drive adoption of efficient products
  • Demonstrated ability to lead and advance program management, and service delivery practices across complex program environments
  • Proven capability to manage financial performance, including overseeing budgets, forecasting outcomes, and driving profitability within a defined solution area
  • Manage client relationships to ensure alignment on program goals, delivery expectations, and performance outcomes
  • Strong written and verbal communication skills, with the ability to present complex information clearly and influence stakeholders at multiple levels
  • Ability to assess risks, make strategic decisions, and guide execution in complex and ambiguous situations
  • Strong analytical skills with the ability to interpret data, market trends, and performance results to inform strategy and operational decisions
  • Experience developing executive-level presentations, client-facing deliverables, and performance dashboards
  • Demonstrated strength in anticipating risks, evaluating trade-offs, and recommending solutions in high‑impact scenarios
  • Strong stakeholder management capability, with the ability to influence without authority and sustain productive client relationships
  • Manage subcontractors and delivery partners to ensure alignment with program requirements, budgets, and performance goals

The salary range for this role is $105,000 to $137,000, with a target compensation of $105,000 to $123,300 based on experience and qualifications.

Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

AI Use

At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.

Equal Opportunity Employer

Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.

Office Locations and a Remote Workforce

Energy Solutions operates as a predominantly remote workforce with offices in  six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.

Background Check Information

Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.

Reasonable Accommodations

Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com.

Privacy Notice for Job Applicants

Read the full description
Operations Senior Manager (Hybrid - Chicago) at EnergySolutions

Leads energy-efficiency program strategy, operations, budgets, contracts, quality standards, client delivery, and staff development.

Senior Hybrid Posted 27 days ago RemoteFirstJobs Product
What this role involves

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

Energy Solutions is looking for a Senior Manager to lead the planning, administration, and performance of major Energy Efficiency programs.  This role sets strategic direction and drives operational and financial performance for a defined book of business, with accountability for advancing both program excellence and sustained business growth within their domain.

In addition to program and client oversight, the Senior Manager builds and scales organizational capability by developing staff and establishing and evolving implementation standards.  This role shapes budgeting practices for energy efficiency programs and works cross‑functionally to develop accurate energy‑savings forecasts. The Senior Manager partners closely with senior leadership to guide program planning, strengthen delivery frameworks, and ensure high‑quality execution across teams. They oversee contract management, maintain strong QA/QC standards, and drive continuous improvement to enhance program performance and operational effectiveness.

We are seeking candidates located in the Chicago/Midwest area, preferably with a strong understanding of the region’s business landscape.

Responsibilities include but are not limited to:

  • Establish and evolve implementation frameworks, operating procedures, and quality standards to enable scalable and repeatable program success
  • Influence and integrate practice-level priorities by partnering with Directors and cross-functional leaders to ensure coordinated execution across teams
  • Design and implement program‑level operational strategies to improve resource allocation, delivery efficiency, and overall execution quality
  • Analyze and interpret program performance trends, market conditions, and risks to inform strategic adjustments, strengthen delivery and continuous improvement
  • Identify and advance opportunities to enhance program capabilities, expand service offerings, enhance capabilities, and increase market impact and effectiveness of energy efficiency initiatives
  • Develop and review cost estimates, staffing plans, and delivery timelines for client engagements and proposal efforts
  • Partner with Directors and Finance to forecast, monitor, and improve profitability across the solution area
  • Lead contract management to ensure program budgets, performance targets, and savings goals are met
  • Define and enforce roles, responsibilities, and performance expectations, holding staff accountable for outcomes
  • Develop and mentor staff and Project Managers through coaching, knowledge transfer, and structured performance feedback
  • Build and scale – Develop program capability by coaching teams, embedding best practices, and reinforcing operational standards that improve delivery effectiveness
  • Develop and manage strategic client relationships within the defined region area, ensuring long-term partnership success
  • Engage and advise clients on program performance, risks, opportunities, and strategic direction
  • Drive business development efforts by leading or contributing to proposals, scopes of work, and client presentations
  • Identify and progress growth opportunities, collaborating with Senior Director who retain final contracting authority
  • Ensure compliance with regulatory requirements, contractual obligations, and internal policies across all programs
  • Monitor and evaluate program performance using KPIs, budgets, and delivery metrics to ensure quality and timeliness
  • Design and implement risk mitigation strategies and drive continuous improvement across program operations

Minimum Qualifications:

  • Bachelor’s degree in a relevant field (e.g., Environmental Studies, Environmental Science, Sustainability, Economics, Business Administration, Public Policy, or a related discipline)
  • Ten or more years of progressively responsible experience leading and managing complex programs, solution areas, or cross‑functional initiatives within energy efficiency, utilities, sustainability, or a related regulated industry
  • Five or more years of experience leading teams, initiatives, or programs with accountability for delivery outcomes, stakeholder alignment, and performance
  • Deep understanding of Demand Side Management energy‑efficiency program design, delivery models, and regulatory frameworks, including how programs achieve savings, cost‑effectiveness, and compliance targets. Understanding of market transformation principles and how program strategies influence long‑term shifts in technology adoption and market behavior
  • Understanding of midstream program design and delivery, including engagement with distributors, manufacturers, and retailers to influence stocking practices and drive adoption of efficient products
  • Demonstrated ability to lead and advance program management, and service delivery practices across complex program environments
  • Proven capability to manage financial performance, including overseeing budgets, forecasting outcomes, and driving profitability within a defined solution area
  • Manage client relationships to ensure alignment on program goals, delivery expectations, and performance outcomes
  • Strong written and verbal communication skills, with the ability to present complex information clearly and influence stakeholders at multiple levels
  • Ability to assess risks, make strategic decisions, and guide execution in complex and ambiguous situations
  • Strong analytical skills with the ability to interpret data, market trends, and performance results to inform strategy and operational decisions
  • Experience developing executive-level presentations, client-facing deliverables, and performance dashboards
  • Demonstrated strength in anticipating risks, evaluating trade-offs, and recommending solutions in high‑impact scenarios
  • Strong stakeholder management capability, with the ability to influence without authority and sustain productive client relationships
  • Manage subcontractors and delivery partners to ensure alignment with program requirements, budgets, and performance goals

The salary range for this role is $105,000 to $137,000, with a target compensation of $105,000 to $123,300 based on experience and qualifications.

Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

AI Use

At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.

Equal Opportunity Employer

Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.

Office Locations and a Remote Workforce

Energy Solutions operates as a predominantly remote workforce with offices in  six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.

Background Check Information

Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.

Reasonable Accommodations

Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com.

Privacy Notice for Job Applicants

Read the full description
Operations Senior Executive Assistant - Remote/Hybrid Role at MySigrid

Provides senior executives with calendar, communications, travel, stakeholder, client, and operational coordination support.

Senior Hybrid Posted 30 days ago RemoteFirstJobs Product
What this role involves

WE ARE URGENTLY LOOKING FOR A SENIOR EXECUTIVE ASSISTANT

The Senior Executive Assistant provides high-level administrative and strategic support to senior executives, ensuring efficient management of priorities, schedules, communications, and business operations. This role requires exceptional organizational skills, sound judgment, confidentiality, and the ability to anticipate the needs of executives while managing multiple priorities in a fast-paced environment.

As a SENIOR EXECUTIVE ASSISTANT, your key responsibilities will include, but are not limited, to the following:

1)     Executive Support & Administration

a)     Provide comprehensive administrative support to stakeholders, including calendar management, meeting coordination, travel arrangements, and expense management.

b)     Manage complex and frequently changing schedules while prioritizing critical meetings and commitments.

c)     Prepare meeting agendas, presentations, reports, briefing materials, and executive correspondence.

d)     Track action items, deadlines, and follow-ups to ensure timely completion of priorities.

e)     Handle confidential information with discretion and professionalism.

2)     Communication & Stakeholder Management

a)     Serves as a primary point of contact for EAs on the team. When a team member needs guidance on a task or a task-level client situation, the Senior EA is the first point of call. This means staying sharp, informed, and ready to guide, not just execute.

b)     Act as the operational backbone of the team. Support the Customer Success Manager in account management, step in as the CSM’s proxy when needed, and serve as a secondary point of contact for clients, always ensuring nothing falls through the cracks.

c)     Draft, review, and coordinate professional communications on behalf of executives.

d)     Build effective working relationships with leadership teams, clients, partners, and employees.

e)     Facilitate smooth communication and information flow across departments.

3)     Business Coordination & Operational Support

a)     Support executive-level projects, initiatives, and strategic activities.

b)     Conduct research, compile data, and prepare summaries to support decision-making.

c)     Coordinate leadership meetings, events, and organizational activities.

d)     Identify opportunities to improve administrative processes and enhance executive efficiency.

e)     Monitor priorities and proactively address potential issues before they arise.

4)     Quality Assurance Leadership.

a)     Responsible for conducting QA audits across their assigned EAs, upholding MySigrid’s standards in task execution from documentation and process, all the way through to resolution and outcome. They are expected to provide SOP-based coaching on identified skill gaps and log all findings in the Performance Hub.

b)     Contribute to the growth of the team through process improvements, Knowledge Base contributions, and initiatives that raise the bar for how we serve our clients.

  • At least 3 years of experience as an Executive Assistant for International Companies
  • Extensive experience in using AI and Lovable is a must!
  • A high level of spoken and written business English: the ability to use the language fluently and accurately on all levels and as normally pertinent to professional needs; the ability to understand and participate in any conversation within the range of one’s own personal and professional experience with a high degree of fluency and precision of vocabulary
  • Has decent travel history
  • Has a valid passport
  • Proficiency in MS Office and web-based application
  • With a quiet place at home away from any disturbance, a laptop, a smartphone, and a fully running Wi-Fi connection of 10mbps or higher
  • Priority will be given to those who can start immediately with updated NBI and can present a Fit to Work clearance.

At MySigrid, we invest in the people who power our growth.

We believe that when our team thrives, everything else follows — so we’ve built an environment where your career and your life outside of work are equally valued.

What we offer:

  • A collaborative and supportive work environment that values creativity and initiative.
  • A fast-paced, high-energy atmosphere where your expertise will directly contribute to business growth.
  • Competitive salary package.
  • Paid Time-Offs.
  • HMO Package for the employee and two legal dependents.
  • Reimbursable internet charges.
  • Comprehensive training and continuous learning advantages.
  • Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
  • High importance to work-life balance with the opportunity to work from home part of the week.
  • Opportunity to venture into other areas of the business as you continue to contribute to the company’s growth.
  • Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
  • Work in a corporate culture that encourages collaboration, emphasizing our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.

Co-Working days

MySigrid has a co-working office in Ortigas where the whole team meets once a month at a minimum.

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