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Operations Staff Revenue Operations Manager, GTM Systems at EvenUp

Owns Salesforce platform strategy and GTM systems architecture, prioritizing initiatives and partnering across Sales, Marketing, Customer Success, and Finance to drive operational efficiency.

Lead Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

As we continue to scale, we’re looking for a Staff Revenue Operations Manager, GTM Systems to own the technology that powers our Go-to-Market organization. In this role, you’ll serve as the technical owner of our Salesforce platform and broader GTM systems ecosystem, partnering across Sales, Marketing, Customer Success, Finance, and Legal to build scalable internal tools that drive business efficiency. You’ll treat Salesforce as an internal product by defining the systems roadmap, prioritizing competing initiatives, evaluating emerging technologies including AI-powered solutions, and designing scalable architecture that enables our GTM teams to do their best work.

What you’ll do

  • Own the vision, architecture, and evolution of our Salesforce platform and broader GTM systems ecosystem.

  • Treat Salesforce as an internal product by developing roadmaps, prioritizing competing requests, and delivering the highest-impact improvements for the business.

  • Partner closely with Sales, Marketing, Customer Success, Finance, Legal, and other cross-functional stakeholders to understand business needs and translate them into scalable system solutions.

  • Design thoughtful, maintainable system architecture that minimizes operational overhead, reduces technical debt, and proactively accounts for edge cases before they become operational issues.

  • Evaluate when to build custom functionality within Salesforce versus leveraging third-party or AI-native solutions that integrate with the platform.

  • Lead solution design for complex business initiatives and partner with Salesforce developers and technical teams to deliver scalable, high-quality implementations.

  • Drive backlog prioritization, sprint planning, and execution across GTM Systems initiatives.

  • Establish best practices for automation, governance, data quality, and long-term platform scalability.

  • Own and optimize the GTM technology stack, including Salesforce and supporting Revenue Operations tools.

  • Build dashboards and reporting that improve visibility into system health, platform adoption, and operational performance.

  • Enable Revenue Operations initiatives, including forecasting, territory management, reporting, and process improvements through scalable systems design.

  • Serve as a trusted advisor to cross-functional leaders, balancing immediate business needs with long-term platform health while influencing stakeholders without direct authority.

What we’re looking for

  • 8+ years of experience designing, building, or leading Salesforce or GTM Systems solutions in high-growth SaaS organizations.

  • Deep Salesforce expertise, including hands-on experience with Apex, Flows, automation, integrations, and platform architecture.

  • Strong systems design skills with a track record of building scalable, maintainable solutions for complex business processes.

  • Demonstrated product thinking, with the ability to prioritize competing requests, develop roadmaps, and make thoughtful build-versus-buy decisions.

  • Experience partnering with Sales, Marketing, Customer Success, Finance, and Legal teams to gather requirements and deliver business-critical systems.

  • Proven ability to lead complex cross-functional initiatives and influence stakeholders without relying on formal organizational authority.

  • Experience mentoring Salesforce developers or serving as a technical lead on systems initiatives.

  • Excellent problem-solving skills with a focus on designing solutions that address both common workflows and long-tail edge cases.

  • Curiosity about emerging AI technologies and experience evaluating how AI can improve internal operations and GTM workflows.

  • Strong communication skills with the ability to translate technical concepts into business outcomes.

  • Comfortable operating independently in a fast-paced, high-growth environment while balancing strategic thinking with hands-on execution.

Nice to have

  • Salesforce certifications.

  • Experience with HubSpot or other modern GTM platforms.

  • Experience implementing AI-powered workflow automation tools.

  • Experience supporting rapidly scaling B2B SaaS organizations.

  • Familiarity with modern Revenue Operations and business intelligence tooling.

Notice to Candidates:

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses.

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page.

If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Choice of medical, dental, and vision insurance plans for you and your family.

  • Additional insurance coverage options for life, accident, or critical illness.

  • Flexible paid time off, sick leave, short-term and long-term disability.

  • 10 US observed holidays, and Canadian statutory holidays by province.

  • A home office stipend.

  • 401(k) for US-based employees and RRSP for Canada-based employees.

  • Paid parental leave.

  • A local in-person meet-up program.

  • Hubs in San Francisco and Toronto.

Please note the above benefits & perks are for full-time employees

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read the full description
Operations Operations Support Lead at Draftline India

Leads day-to-day support operations, manages team schedules and coverage, oversees incident management, and ensures SLA adherence across shifts.

Lead Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

Role Overview:

Leading day-to-day Support operations, ensuring adherence to SLAs and quality standards, driving continuous improvement, and serving as the primary liaison between Customer, Product, Engineering, and Operations teams. This role carries significant leadership responsibilities, with a strong focus on operational excellence, process management, incident management, stakeholder engagement, and clear, business-oriented communication.

This position is assigned to the second shift, working Monday through Friday, from 4:00 PM to 1: 30 AM.

Key Responsibilities

Team Leadership & Coverage

  • Structure and coordinate Support team schedules, including shift planning, coverage balance, and on-call rotations.
  • Manage team roster and ensure service continuity across business hours and after-hours escalations.
  • Assist with hiring processes (interviews), access provisioning, and onboarding of new team members.
  • Facilitate daily operations (ceremonies/rituals, routines), remove blockers, and maintain alignment to goals and delivery standards.
  • Oversee shift handovers, ensuring clear context, status, risks, and next actions for operational continuity.

Incident Management & Operational Bridges

  • Lead or support incident calls and operational bridges, coordinating stakeholders end-to-end.
  • Standardize processes for escalations, incident response, and problem management to minimize recurrence.

Operational Excellence

  • Ensure all deliverables meet SLA and quality standards; monitor backlog, MTTA/MTTR, and ticket aging.
  • Review tickets for accuracy, completeness, customer clarity, and quality; coach the team on best practices and standards.
  • Define and maintain playbooks, SOPs, troubleshooting guides, and runbooks, ensuring versioning and compliance.
  • Lead and participate in the yearly OKR cycle, ensuring tracking, and delivery of operational OKRs, and partner with leadership on the strategic development and execution of support initiatives.

AI Tools for Enhanced Support Efficiency

  • Utilize AI-powered solutions (such as chatbots, automated ticket triage, and knowledge base search) to streamline incident resolution and service request handling.
  • Apply AI-driven insights to proactively identify recurring issues, recommend solutions, and optimize support workflows.
  • Continuously update and maintain familiarity with emerging AI tools relevant to IT support, ensuring best practices are adopted.
  • Document the use and outcomes of AI tools in the ticketing system to support knowledge sharing and process improvement.
  • Mentor team members on effective AI tool usage, fostering a culture of innovation and continuous improvement.

Process Optimization & Continuous Improvement

  • Identify efficiency opportunities across workflows, tooling, and handoffs; implement measurable improvements.
  • Build a self-managing culture of autonomy, critical thinking, and ownership of outcomes.
  • Lead initiatives to elevate operational delivery standards and customer experience.
  • Support continuous improvement of operational processes and documentation.

Communication & Alignment

  • Serve as the main point of contact for stakeholders; handle escalations with structured updates.
  • Produce clear, structured, and business-oriented communications (status, decisions, impacts, next steps).
  • Prepare content for weekly review meetings (insights, risks, dependencies, improvement proposals).
  • Maintain alignment with Product, Customers, Engineering and Operations to ensure strategy, processes, and roadmaps are synchronized.
  • Provide concise updates to senior leadership, communicating trade-offs and timelines transparently.

Reporting & Governance

  • Track and report KPIs; present performance results, trends, and action plans to leadership.
  • Maintain documentation repositories and audit readiness (process maps, SLAs, RACI, compliance artifacts).
  • Manage operational tools, databases, and ensure compliance with internal policies.

Key KPIs (Examples)

  • SLA Attainment (response/resolution)
  • CSAT / NPS (support satisfaction)
  • Backlog & Aging
  • MTTA / MTTR (acknowledge/resolve times)
  • First Contact Resolution & Reopen Rate
  • Ticket QA Score
  • Change Success Rate & Incident Recurrence

Required Qualifications

  • Fluent English; Advanced Spanish (written and spoken).
  • Proven experience in Support Operations, Service Delivery, or IT/Tech Support coordination.
  • Strong skills in ticket/incident management, change readiness, escalations, and SLA governance.
  • Demonstrated ability to plan coverage, manage shift schedules, and coordinate onboarding/access provisioning.
  • Data-driven decision-making; able to define goals, KPIs, and improvement strategies.
  • Excellent communication, stakeholder management, and cross-team alignment abilities.

Preferred Qualifications

  • Experience with ITSM/ticketing platforms (e.g., ServiceNow, Jira Service Management, Zendesk).
  • Familiarity with documentation tooling (Confluence/SharePoint) and reporting (Excel/Sheets, BI).
  • Knowledge of incident/problem/change management practices and operational playbooks.
  • Experience coordinating multi-zone operations and presenting to senior leadership.
  • Exposure to product-operational handoffs and customer-facing support environments.
  • Familiarity with ITIL concepts; experience working with global teams.
  • Previous experience in shift-based or 24x7 environments.

Core Competencies / Soft Skills

  • Ownership & Accountability
  • Attention to Detail
  • Critical & Systems Thinking
  • Prioritization & Risk Analysis
  • Continuous Improvement Mindset
  • Clear Written/Verbal Communication
  • Stakeholder & Expectation Management
  • Process Management
  • Calm Under Pressure
  • Adaptability in Fast-Changing Scenarios

What We Offer:

  • Performance based bonus*
  • Attendance Bonus*
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company.

For more information: www.abinbev.com

Read the full description
Operations Operations Support Lead at Draftline India

Leads day-to-day support operations, manages team schedules and coverage, drives incident management, and ensures adherence to SLAs across shifts.

Lead Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

Role Overview:

Leading day-to-day Support operations, ensuring adherence to SLAs and quality standards, driving continuous improvement, and serving as the primary liaison between Customer, Product, Engineering, and Operations teams. This role carries significant leadership responsibilities, with a strong focus on operational excellence, process management, incident management, stakeholder engagement, and clear, business-oriented communication.

This position is assigned to the second shift, working Monday through Friday, from 4:00 PM to 1: 30 AM.

Key Responsibilities

Team Leadership & Coverage

  • Structure and coordinate Support team schedules, including shift planning, coverage balance, and on-call rotations.
  • Manage team roster and ensure service continuity across business hours and after-hours escalations.
  • Assist with hiring processes (interviews), access provisioning, and onboarding of new team members.
  • Facilitate daily operations (ceremonies/rituals, routines), remove blockers, and maintain alignment to goals and delivery standards.
  • Oversee shift handovers, ensuring clear context, status, risks, and next actions for operational continuity.

Incident Management & Operational Bridges

  • Lead or support incident calls and operational bridges, coordinating stakeholders end-to-end.
  • Standardize processes for escalations, incident response, and problem management to minimize recurrence.

Operational Excellence

  • Ensure all deliverables meet SLA and quality standards; monitor backlog, MTTA/MTTR, and ticket aging.
  • Review tickets for accuracy, completeness, customer clarity, and quality; coach the team on best practices and standards.
  • Define and maintain playbooks, SOPs, troubleshooting guides, and runbooks, ensuring versioning and compliance.
  • Lead and participate in the yearly OKR cycle, ensuring tracking, and delivery of operational OKRs, and partner with leadership on the strategic development and execution of support initiatives.

AI Tools for Enhanced Support Efficiency

  • Utilize AI-powered solutions (such as chatbots, automated ticket triage, and knowledge base search) to streamline incident resolution and service request handling.
  • Apply AI-driven insights to proactively identify recurring issues, recommend solutions, and optimize support workflows.
  • Continuously update and maintain familiarity with emerging AI tools relevant to IT support, ensuring best practices are adopted.
  • Document the use and outcomes of AI tools in the ticketing system to support knowledge sharing and process improvement.
  • Mentor team members on effective AI tool usage, fostering a culture of innovation and continuous improvement.

Process Optimization & Continuous Improvement

  • Identify efficiency opportunities across workflows, tooling, and handoffs; implement measurable improvements.
  • Build a self-managing culture of autonomy, critical thinking, and ownership of outcomes.
  • Lead initiatives to elevate operational delivery standards and customer experience.
  • Support continuous improvement of operational processes and documentation.

Communication & Alignment

  • Serve as the main point of contact for stakeholders; handle escalations with structured updates.
  • Produce clear, structured, and business-oriented communications (status, decisions, impacts, next steps).
  • Prepare content for weekly review meetings (insights, risks, dependencies, improvement proposals).
  • Maintain alignment with Product, Customers, Engineering and Operations to ensure strategy, processes, and roadmaps are synchronized.
  • Provide concise updates to senior leadership, communicating trade-offs and timelines transparently.

Reporting & Governance

  • Track and report KPIs; present performance results, trends, and action plans to leadership.
  • Maintain documentation repositories and audit readiness (process maps, SLAs, RACI, compliance artifacts).
  • Manage operational tools, databases, and ensure compliance with internal policies.

Key KPIs (Examples)

  • SLA Attainment (response/resolution)
  • CSAT / NPS (support satisfaction)
  • Backlog & Aging
  • MTTA / MTTR (acknowledge/resolve times)
  • First Contact Resolution & Reopen Rate
  • Ticket QA Score
  • Change Success Rate & Incident Recurrence

Required Qualifications

  • Fluent English; Advanced Spanish (written and spoken).
  • Proven experience in Support Operations, Service Delivery, or IT/Tech Support coordination.
  • Strong skills in ticket/incident management, change readiness, escalations, and SLA governance.
  • Demonstrated ability to plan coverage, manage shift schedules, and coordinate onboarding/access provisioning.
  • Data-driven decision-making; able to define goals, KPIs, and improvement strategies.
  • Excellent communication, stakeholder management, and cross-team alignment abilities.

Preferred Qualifications

  • Experience with ITSM/ticketing platforms (e.g., ServiceNow, Jira Service Management, Zendesk).
  • Familiarity with documentation tooling (Confluence/SharePoint) and reporting (Excel/Sheets, BI).
  • Knowledge of incident/problem/change management practices and operational playbooks.
  • Experience coordinating multi-zone operations and presenting to senior leadership.
  • Exposure to product-operational handoffs and customer-facing support environments.
  • Familiarity with ITIL concepts; experience working with global teams.
  • Previous experience in shift-based or 24x7 environments.

Core Competencies / Soft Skills

  • Ownership & Accountability
  • Attention to Detail
  • Critical & Systems Thinking
  • Prioritization & Risk Analysis
  • Continuous Improvement Mindset
  • Clear Written/Verbal Communication
  • Stakeholder & Expectation Management
  • Process Management
  • Calm Under Pressure
  • Adaptability in Fast-Changing Scenarios

What We Offer:

  • Performance based bonus*
  • Attendance Bonus*
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company.

For more information: www.abinbev.com

Read the full description
Operations Lead, Cloud Operations Engineering at MongoDB

Lead Cloud Operations Engineering team building internal tools, monitoring systems, and managing incident response while mentoring engineers and driving operational efficiency.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Cloud Operations Engineers are responsible for building internal tools and process automation. Day-to-day duties are creating and monitoring systems alert dashboards, reviewing critical event and system logs, accessing customer instances that underpin their production databases, and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.

We are looking for a Lead with strong technical leadership experience as well as technical depth who is looking to collaborate closely with Cloud Operations Engineering Management in building and maintaining a high-performing team that delivers high quality outcomes while fostering psychological safety and professional growth.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Core responsibilities

  • Team leadership: partner with and assist COE Management with the tasks of providing ongoing technical feedback to engineers, support their growth and creating an inclusive team environment
  • Execution and delivery: play a key role in guiding team members through project deliverables ensuring high quality outcomes while also assisting in meeting or resetting timelines when required
  • Time management: between assisting team members with day to day tasks ranging from incident to project management
  • Cross-functional collaboration: work closely with Product, Technical Services and R&D to surface team’s pain points and drive alignment with the goal of providing an excellent user experience to the end customer
  • Coordinate with Lead counterparts within Cloud Operations as well as Technical Services to ensure our uptime guarantees to the MongoDB Atlas customer base
  • Assist and collaborate with the team on scoping, designing, deploying and ongoing maintenance of systems that focus on reducing mean time to resolve customer incidents
  • Detect opportunities for streamlining the team’s day to day work by introducing and implementing opportunities for automation or time saving tooling
  • Coordinate and participate in weekly on-call rotation, where you will handle short term customer incidents

Requirements

  • Strong leadership skills, with hands-on experience in similar roles working in small to mid sized Engineering Teams in a rapid-growth environment
  • Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments
  • Experience supervising, leading and monitoring progress of Software Development projects
  • Patience, empathy, and a genuine desire to help others
  • Excellent communication skills, both written and verbal
  • Ability to think on your feet, remain calm under pressure, and find solutions to challenges in real-time
  • Experience with being an oncall DevOps, SRE, or Cloud Operations engineer
  • Expertise with Linux system administration and networking technologies
  • Knowledge of database and distributed system operations and concepts
  • Knowledgeable about a wide range of web and internet technologies
  • Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
  • Experience in monitoring, system performance data collection and analysis, and reporting
  • Capability to write programs/scripts to solve both short-term systems problems and long term strategic objectives for the Atlas product
  • A CS/CE degree or equivalent experience
  • At least 2 of the following programming languages: Java, Go, Python, Typescript
  • A keen interest in learning new skills and competencies

Expectations and success profile:

  • Deliver strong results through the team, not just through individual output
  • Raise the team’s performance and efficacy while coaching and working alongside the team members
  • Create clarity in ambiguous situations while also keeping stakeholders aligned
  • Partner with the Cloud Operations Engineering regional Manager in ensuring operational minimums are met, high technical quality is maintained and the team operates within realistic and reasonable workload parameters

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273493472

Read the full description
Operations Head of Operations & Partnerships - Medicine Donor Team

Leads operations and partnership strategy for a medicine donation nonprofit, managing logistics and stakeholder relationships to reduce prescription waste.

Lead Hybrid Posted 1 day ago Himalayas
What this role involves
Head of Operations & PartnershipsRemote or Hybrid (depending on the candidate) About SIRUMEvery year, 50 million Americans can’t afford their prescriptions while ~$11B in perfectly good medicine goes to waste.
Read the full description
Operations Associate Director, Clinical Operations (Retina Program) at 4D Molecular Therapeutics

Oversees clinical trial execution, budgets, and timelines while mentoring trial managers and ensuring regulatory compliance across multiple studies.

Lead Posted 2 days ago RemoteFirstJobs Product
What this role involves

Attention recruitment agencies: All agency inquiries are vetted through 4DMT’s internal Talent Acquisition team. No unsolicited resumes will be accepted. The 4DMT Talent Acquisition team must expressly engage agencies on any requisition. Agencies contacting hiring managers directly will not be tolerated, and doing so may impact your ability to work with 4DMT in the future.

4DMT is a leading late-stage biotechnology company advancing durable and disease-targeted therapeutics with potential to transform treatment paradigms and provide unprecedented benefits to patients. The Company’s lead product candidate 4D-150 is designed to be a backbone therapy forming the foundation of treatment of blinding retinal vascular diseases by providing multi-year sustained delivery of anti-VEGF (aflibercept and anti-VEGF-C) with a single, safe, intravitreal injection, which substantially reduces the treatment burden associated with current bolus injections. The Company’s lead indication for 4D-150 is wet age-related macular degeneration, which is currently in Phase 3 development, and second indication is diabetic macular edema. The Company’s second product candidate is 4D-710, which is the first known genetic medicine to demonstrate successful delivery and expression of the CFTR transgene in the lungs of people with cystic fibrosis after aerosol delivery

GENERAL SUMMARY:

The Associate Director, Clinical Operations will be responsible for implementation, execution and oversight of all clinical trials within a clinical program, in coordination with cross-functional project teams to ensure that assigned clinical trials are executed on time, within budget, and in compliance with GCP and other applicable guidelines and regulations.

MAJOR DUTIES & RESPONSIBILITIES:

  • Partner with Director of Clinical Operations to develop and manage clinical programs in compliance with corporate objectives and timelines
  • Provide operational leadership to the direction, planning, execution and interpretation of clinical trials and data collection by effectively developing and monitoring clinical trial/program timelines, budgets, risks and mitigation plans
  • Provides guidance and mentoring to Clinical Trial Managers (CTMs) and junior level team members in study document development, vendor and study management, study implementation, issue resolution, timelines, budgeting and resourcing
  • Independently oversee day-to-day activities of the Clinical Trial Operations and Clinical Data Management groups
  • Collaborate with Finance/Business Operations on annual budget planning (external spend) as well as quarterly budget reviews and re-forecasts; designing, implementing, and overseeing clinical vendor outsourcing strategy; actively participating in the selection of vendors to support 4DMT clinical trials as well as active governance of them; participating and/or leading vendor governance committees
  • Ensure that each clinical trial is always inspection ready
  • Ensure that each clinical trial is being actively managed by a cross-functional Study Execution Team (SET)
  • May sit on product cross-functional core teams as Clinical Operations SME
  • Partner closely with Quality to ensure that the programs and 4DMT always remain inspection ready
  • Collaborate with Regulatory Affairs and Clinical Sciences on the creation of regulatory submissions and compliance to regulatory requirements (eg, Clincialtrials.gov)
  • Addresses escalated study issues in collaboration with CTMs and senior management as appropriate inclusive of risk mitigation plans
  • Coordinates the development and maintenance of clinical SOPs as pertains to the program and provides review/ input into cross-functional SOPs and other documents
  • Supports development and review of protocols/ amendments, study documents and plans, and operational execution
  • Actively participates in CRO, site and vendor selection in order to ensure that trial responsibilities are appropriately delegated and that partners are aligned with corporate objectives; provides ongoing surveillance of progress and ensures that contingency plans are triggered as and where appropriate
  • Contributes to the development of the Clinical Operations department processes and procedures and will manage clinical resources to ensure effective implementation of trials.

QUALIFICATIONS:

Education:

  • B.S./B.A. in Life Science or related discipline required

  • Advanced degree (M.S./M.A., MPH, MHS, MBA) preferred.

  • Clinical Research certification preferred, but not required.

Experience:

  • B.S./B.A. with 9+ years of industry experience in clinical development with a minimum of 3 years managerial experience, or M.A./M.S. with 4+ years of experience.

  • Requires late phase trial experience.  Relevant experience in clinical trial execution across all phases

Other Qualifications/Skills:

  • Proven ability to recruit, retain, organize, and motivate clinical operations personnel

  • Ability to communicate to Clinical Operations and Development Leadership team updates and priorities as well as to advocate for required budget and resources

  • Ability to manage and oversee programs that have corporate-wide impact

  • Ability to develop and manage functional and clinical trial-specific budgets

  • Must be self-motivating; prioritize and manage a large volume of work; show attention to detail

  • Strong interpersonal skills are essential as this individual will partner with various team members and functional groups for clinical trials and business performance

  • Thorough knowledge and understanding of FDA and ICH Guidelines, GCP, medical terminology, and clinical trials

  • Ability to be flexible and adaptable to changing business needs

  • Excellent communication and interpersonal skills

  • Must be able to write clearly and summarize information effectively

  • Must be able to present complex information to various audiences

Travel: Anticipate 20%, or as trial needs demand

Physical Requirements and Working Conditions:

  • Physical Activity - Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideas by means of the spoken word.
  • Physical Requirements - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • Working Conditions - The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Base salary compensation range: $179,000 - $196,000

Please note, the base salary compensation range and actual salary offered to the final candidate depends on various factors: candidate’s geographical location, relevant work experience, skills, and years of experience.

4DMT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran, and any other category protected under applicable federal, state, provincial and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Operations Manager, Pilot Hall - Battery at Scout Motors Inc.

Manages engineering team and oversees pre-series vehicle and battery build processes, ensuring resource allocation, technical oversight, and manufacturing process validation.

Lead Posted 2 days ago RemoteFirstJobs Product
What this role involves

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

  • Manage and lead the Pilot Hall engineers, ensuring resource allocation and alignment of project goals for both vehicle and battery pre-series builds.
  • Provide direction to engineers responsible for vehicle assembly and battery integration, ensuring technical training and support for staff working on both areas.
  • Foster a culture of innovation and continuous improvement within the team to drive operational excellence.
  • Oversee the entire pre-series build process for both vehicles and battery systems, ensuring adherence to project timelines and specifications.
  • Collaborate with other engineering teams to validate manufacturing processes for vehicle assembly and battery integration, identifying early-stage design or buildability issues.
  • Ensure that both vehicle assembly and battery pre-series processes meet all buildability requirements, offering solutions for any challenges encountered.
  • Develop and implement quality control measures for both vehicle fit and finish and battery system performance, ensuring they meet technical and safety standards.
  • Lead continuous improvement efforts in both vehicle assembly and battery pre-series processes, ensuring repeatability and reliability for mass production.
  • Analyze data from pre-series vehicle and battery builds to identify and implement corrective actions.
  • Work closely with design, engineering, supply chain, and battery technology teams to ensure timely delivery of both vehicle components and battery systems.
  • Coordinate between internal teams and suppliers to ensure that all parts, materials, and batteries meet pre-series specifications.
  • Facilitate collaboration between the vehicle assembly team and battery integration team to ensure seamless integration of both systems.
  • Maintain detailed documentation of all vehicle and battery pre-series build processes, issues, and resolutions to ensure lessons learned are communicated effectively.
  • Prepare and present progress reports on both vehicle and battery builds, highlighting milestones, risks, and mitigation strategies.

Location & Travel Expectations:

  • This role will be based out of the Scout Motors location in Blythewood, South Carolina.
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events.
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

  • 7+ years of experience in automotive manufacturing, with specific experience in pre-series builds and battery systems.
  • Bachelor’s in mechanical engineering, electrical engineering, or related field. Master’s degree preferred.  An equivalent amount of relevant work experience may be considered in lieu of a degree.
  • Demonstrated experience in managing teams and cross-functional projects related to vehicle assembly and battery integration.
  • In-depth understanding of vehicle assembly processes, quality control standards, and battery system integration.
  • Experience working with battery technologies and their integration into automotive systems is highly desirable.
  • Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Corporate Vehicle Program with:
    • Eligibility for 1 assigned vehicle
    • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Internal Leveling Code: M8

Notice to applicants:

  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
  • Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
  • Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

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Operations Head of Creative Studio & Brand Operations YOUNG

Leads an internal creative agency for a portfolio of companies, overseeing creative output, social media, content production, budgets, workflows, and operational efficiency.

Lead Hybrid Posted 2 days ago RemoteOK Dev
What this role involves
Head of Creative, Social & Studio Operations

Location: Remote, with regular travel to the Netherlands

Employment: Full-time

Lead the internal creative agency behind the entire YOUNG ecosystem—overseeing branding, social media, content production, creative execution, budgets, workflows and operational excellence.

YOUNG Studio is the creative engine behind every company, brand, campaign and venture within the YOUNG ecosystem.

We do not operate like a traditional agency.

We build, support and accelerate our own companies.

Every website, social campaign, video, event, brand identity, presentation, product launch and creative concept is developed with support from YOUNG Studio.

We are looking for someone to lead that engine.

Someone who thinks like an entrepreneur.

Someone who takes ownership.

Someone who gets shit done.

Your mission

Build and lead a high-performing internal creative agency that supports the entire YOUNG ecosystem.

You will be responsible for everything that leaves the studio—from strategy to execution, planning to delivery and creative quality to operational efficiency.

You will ensure that every YOUNG brand looks exceptional, communicates clearly and moves quickly.

At the same time, you will build a cost-efficient operation with strong processes, smart resource allocation, clear priorities and scalable workflows.

This role combines creative leadership, social media expertise, production management, commercial awareness and operational excellence.

What you will do
  • Lead YOUNG Studio as the internal agency for all YOUNG companies and brands.
  • Own the studio’s creative output, planning, priorities and delivery.
  • Oversee branding, design, social media, content, video, photography and creative production.
  • Develop and manage social media strategies, content calendars and campaigns.
  • Translate ideas and business objectives into strong creative execution.
  • Ensure projects are delivered on time, within budget and at a consistently high standard.
  • Build efficient workflows and scalable production systems.
  • Improve speed, quality and cost efficiency across the studio.
  • Manage internal talent, freelancers, agencies, suppliers and production partners.
  • Negotiate rates and control external production costs.
  • Allocate resources based on impact, urgency and business value.
  • Introduce AI tools, automation and modern creative workflows.
  • Safeguard brand consistency across every company, campaign and touchpoint.
  • Create clear briefs, timelines, budgets and responsibilities.
  • Identify bottlenecks and solve them before they become problems.
  • Turn ideas into execution.
Who you are

You are equally comfortable reviewing a brand identity, improving a social campaign, managing a production budget and restructuring an inefficient workflow.

You combine creative instinct with commercial discipline.

You understand what great content looks like, but you also know how to produce it efficiently.

You do not wait for perfect instructions.

You see what needs to happen and take responsibility for making it happen.

You are decisive, resourceful and highly execution-focused.

You have:

  • Experience leading a creative team, studio, agency or internal agency.
  • Strong knowledge of branding, content marketing and social media.
  • A clear understanding of how to grow and manage social channels.
  • Strong project, production and stakeholder management skills.
  • Commercial awareness and a cost-conscious mindset.
  • Experience managing budgets, suppliers, freelancers and external partners.
  • The ability to balance creativity, speed, quality and efficiency.
  • Experience building workflows, systems and processes that scale.
  • A strong interest in AI tools, automation and modern content production.
  • Excellent communication and leadership skills.
  • A high level of ownership.
We love people who
  • Take ownership.
  • Get shit done.
  • Think in solutions.
  • Move fast without sacrificing quality.
  • Think commercially.
  • Care about details.
  • Challenge unnecessary costs.
  • Build systems instead of creating chaos.
  • Know when perfection matters and when speed matters more.
  • Make the people around them better.
  • See problems as opportunities to improve.
What success looks like
  • YOUNG Studio becomes the trusted internal partner for every company in the ecosystem.
  • Brands receive better creative work, faster.
  • Social channels become more consistent, relevant and effective.
  • Projects are properly prioritized and delivered on time.
  • Production costs become more transparent and efficient.
  • External suppliers are used strategically rather than by default.
  • Workflows become scalable, repeatable and AI-enabled.
  • The creative standard across YOUNG continues to rise.
  • Ideas consistently turn into results.
Where you will work

We hire talent, not locations.

This role offers the flexibility to work remotely. However, close collaboration with the YOUNG team and founders in the Netherlands is an important part of the position.

You must be willing and able to spend approximately one to two weeks per month in the Netherlands.

Travel, flights and accommodation related to these working periods will be fully covered by YOUNG.

What you will get
  • A key leadership role within the YOUNG ecosystem.
  • Responsibility for the creative backbone of multiple companies and brands.
  • The freedom to shape YOUNG Studio’s team, processes and operating model.
  • The opportunity to build an internal agency from the ground up.
  • Work across multiple brands, ventures and industries.
  • Direct collaboration with founders and senior decision-makers.
  • A fast-moving and entrepreneurial environment.
  • Significant ownership, autonomy and room to grow.
  • Competitive compensation.
  • Fully covered travel and accommodation for required working periods in the Netherlands.
This is not for everyone

This role is for builders.

For people who thrive on ownership.

For people who understand that creativity only creates value when ideas become reality.

For leaders who can combine ambition with discipline, speed with quality and creative thinking with commercial responsibility.

If you are looking for a role where you can wait for instructions, this is not it.

If you want to build, lead and continuously improve the creative engine behind an entire ecosystem, we would like to meet you.


Apply

Think you're the right person to build and lead YOUNG Studio?

Apply via LinkedIn or send your CV, portfolio (if applicable) and a short introduction to camille@young.com.

Don't have a traditional CV but have an exceptional track record? We'd still love to hear from you.

We're looking for people who take ownership, move fast and get things done.

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Operations Global Payroll Implementation Country Lead – UK

Leads payroll implementation projects across countries, ensuring compliant global employment processes and managing multi-region payroll operations.

Lead Remote Posted 3 days ago Jobicy AI
What this role involves
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage...
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Operations Manager, Mobility – APAC

Manages mobility operations and compliance for APAC region, overseeing global employment processes and workforce management initiatives.

Lead Posted 3 days ago Jobicy AI
What this role involves
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage...
Read the full description
Operations Associate Director (Studio Operations)

Leads operational performance across multiple business units and studios, overseeing workforce planning, excellence, and delivery.

Lead Posted 5 days ago Jobicy AI
What this role involves
Superside is hiring an Associate Director (Studio Operations) to lead the operational performance of multiple Business Units and the studios within them. You’ll oversee workforce planning, operational excellence, and delivery...
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Operations Associate Director Information Technology

Directs IT team activities and provides technology support for an organizational segment.

Lead Remote Posted 5 days ago Himalayas
What this role involves
Location:Work from home (Pennsylvania)Shift:Days (United States of America)Scheduled Weekly Hours:40Worker Type:RegularExemption Status:YesJob Summary:Directs the activities of an Information Technology (IT) team assigned to support an organizational segment of the organization.
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Operations Manager/Director, Revenue Operations at Covera Health

Builds and scales commercial operating systems, processes, and reporting infrastructure to enable sales, marketing, finance, and operations teams to execute efficiently and make data-driven decisions.

Lead Posted 6 days ago RemoteFirstJobs Product
What this role involves

About the company

At Covera Health, we’re on a mission to improve healthcare by making every diagnosis more accurate.

Every year, millions of patients receive imaging that shapes life changing medical decisions. Yet too often, important findings are missed, patients struggle to access high quality imaging, and the healthcare system treats radiology like a commodity instead of one of the most critical moments in a patient’s care journey.

We’re changing that.

Covera combines clinical expertise, advanced AI, and one of the industry’s largest radiology quality datasets to help detect disease earlier, improve diagnostic accuracy, and give clinicians greater confidence in every decision they make. Better diagnoses lead to better treatment, fewer unnecessary procedures, lower healthcare costs, and, most importantly, better outcomes for patients.

In 2026, Covera and Medmo came together to create the first platform designed to support the entire radiology journey. From helping patients find and schedule high quality imaging, to coordinating care, to ensuring the accuracy of every diagnosis, we’re building a connected experience that simply hasn’t existed before.

Backed by Insight Partners, our platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers, three of the five largest national health plans, and thousands of value based primary care physicians.

This is an exciting moment to join Covera. We’re building technology that is helping detect serious conditions earlier, improving the quality of care for millions of patients, and redefining what healthcare can be. If you’re excited by meaningful work, ambitious teammates, and the opportunity to help save lives through better healthcare, we’d love to meet you.

About the role

As Covera’s first Director of Revenue Operations, you will build and scale the commercial operating foundation that powers the company’s next phase of growth. Reporting to the COO/CFO, this role serves as the operational backbone for Covera’s commercial organization, building the systems, processes, reporting, and operating cadence that enable efficient execution and data-driven decision making across Sales, Marketing, Finance, and Operations.

You will serve as a strategic advisor to the Executive Leadership Team, driving forecasting, pipeline governance, and commercial process optimization across Covera’s Employer, Broker, Health Plan, Physician and Provider Growth teams. Operating at the center of Covera’s commercial ecosystem, you will create a trusted single source of truth for commercial data, establish scalable operating rhythms, and develop the infrastructure necessary to support predictable growth as the company scales.

This is a highly visible, cross-functional role requiring someone who thrives in ambiguity, enjoys building from scratch, and combines strategic thinking with the hands-on operational rigor needed to drive growth and scale.

In this role, you will be expected to:

  • Build and own the Revenue Operations function, including processes, systems, reporting, and operating cadence across the commercial organization
  • Serve as the primary owner and administrator for HubSpot, ensuring data integrity, pipeline hygiene, process adherence, and CRM optimization
  • Own pipeline management and forecast production - Partner with executive leadership to develop board-ready presentations, commercial business reviews, executive dashboards, and strategic presentations that communicate pipeline performance, forecasting, and growth initiatives
  • Design, maintain, and continuously improve pipeline mechanics and governance, including opportunity management standards, stage definitions, qualification criteria, and forecasting processes that drive consistent commercial execution and forecast accuracy
  • Establish and manage scalable deal desk processes, including pricing approvals, commercial approvals, contract workflows, and cross-functional coordination to support complex enterprise opportunities and accelerate deal velocity
  • Design and maintain standardized reporting, dashboards, and KPIs that create a trusted, single source of truth across the business
  • Partner with Sales, Marketing, Finance, and Operations leaders to optimize commercial processes and improve efficiency across the customer lifecycle
  • Establish and run recurring commercial operating cadences, including pipeline reviews, forecast reviews, and deal reviews
  • Identify process gaps, inefficiencies, and manual work, then implement scalable solutions and automation to improve productivity
  • Develop a long-term RevOps roadmap that anticipates future growth and enables the organization to scale efficiently

Requirements:

  • 8+ years of progressive experience in Revenue Operations, Sales Operations, or Commercial Operations, including experience building or scaling revenue operations functions within a healthcare tech startup environment
  • Demonstrated experience owning CRM administration and optimization, preferably within HubSpot
  • Proven track record building forecasting processes, pipeline management frameworks, and executive reporting, including delivering accurate revenue forecasts to executive leadership and boards
  • Deep understanding of commercial operating models, sales processes, and revenue lifecycle management
  • Experience building scalable reporting infrastructure, executive dashboards, board reporting, and commercial performance analytics using CRM, BI, and visualization tools
  • Exceptional cross-functional collaboration skills with strong executive presence and communication skills, with the ability to present recommendations and insights to senior leadership
  • Highly organized, detail-oriented, and comfortable operating in an ambiguous, fast-paced environment

AI at Covera

At Covera Health, AI is not a novelty. It’s a core part of how we work. Every team member is expected to actively use AI in their day-to-day role, and we invest in building that fluency across the organization. If you lean into new tools and are energized by what’s still possible, you’ll fit in.

Benefits

  • Comprehensive medical plans - choose from three plans, including one with 100% of premiums covered for you and your dependents

Vision & Dental

  • Hybrid Time Off Policy (Flexible Time Off (FTO) Policy for exempt employees and Paid Time Off (PTO) Policy for non-exempt employees)
  • Sick days in accordance with your state law
  • 12 weeks of paid parental leave
  • 12 Fixed Holidays (company closed)
  • 5 Covera Days
  • 401(k) Retirement Plan
  • Annual Professional Development Stipend to invest in courses, books, or any other professional development related activity
  • Annual Wellness stipend for fitness, mental health or other wellness expenses

The minimum and maximum base salary for this position ranges from $145,000 to $185,000, in addition to a discretionary bonus and comprehensive benefits package. Final salary will be based on a number of factors including but not limited to, a candidate’s qualifications, skills, competencies, experience, expertise and location. Final compensation decisions may occasionally fall outside of the posted range. Salary ranges are periodically reviewed and may be adjusted in response to market trends and company needs.

Please note

We may use automated tools and/or AI to assist in reviewing applications.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

Unfortunately, job seekers are sometimes targeted by scammers pretending to represent legitimate companies, including Covera Health. Our recruiting team will only communicate with you using an @coverahealth.com email address. We will never ask you to provide banking information, payment, or other financial details as part of the interview or hiring process. If you’re ever unsure whether a recruiting communication is legitimate, please contact our Talent Acquisition team at careers@coverahealth.com for verification.

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Operations Manager, Lifecycle Time & Attendance - APAC at Remote

Manages planning, implementation, and service delivery for the Time & Attendance team across APAC, overseeing global HR operations and compliance.

Lead Remote Posted 6 days ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

We are looking for a Manager, Time & Attendance to own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team.

Reporting to the Senior Manager of Lifecycle Operations Time & Attendance, this is an exciting time to join Remote and make a personal impact in the global employment space in our growing Lifecycle Operations team.

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.

What you bring

This role requires a blend of hands-on people management, deep international HR operations knowledge, and specialized expertise in the legal and employee relations complexities of Time & Attendance (T&A).

  • Management & Coaching: You have hands-on people management experience with a strong coaching mindset, specifically leading distributed, international teams.
  • International HR Ops: You have a proven track record of experience in HR Operations across multiple countries.
  • T&A & Compliance Expertise: You possess deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions.
  • Jurisdictional Focus: You have a deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries.
  • Environment: Experience working in a fast-paced, international, scale-up environment.
  • Service & Drive: Passionate about accomplishing goals, you are comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction.
  • Technical Acumen: You’re tech-savvy and have experience working with a variety of digital tools, with an eye toward process optimization and automation.
  • Language: You write and speak fluent English.
  • Data Integrity: You can safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high-stakes T&A cases.
  • Desired Skills (A Plus); Startup, remote working experience and other languages besides English.

Key Responsibilities

  • People & Team Leadership: Guide, coach, and develop direct reports to build a high-performing T&A team.
  • Culture: Foster a positive team culture across international borders in a remote, asynchronous environment that encourages excellence and innovation.
  • Performance Management: Lead performance management by overseeing bi-annual evaluations and aligning individual and team goals with business objectives in our high-performance culture.
  • Team Growth: Drive recruitment, training, mentoring, and supervision of the regional team to support their professional growth.
  • Complex Case Resolution (ER Scope): Serve as a subject matter expert and the final escalation point on all high-risk Time & Attendance related topics, including complex wage-hour disputes, policy interpretation, and potential disciplinary matters related to timekeeping compliance.
  • Cross-Functional Partnership: Partner across domains—including Operations, Product, Engineering, Legal, and Employee Relations (ER)—to enhance T&A processes, workflows, and standard operating procedures (SOPs).
  • Process Optimization: Improve & optimize the Lifecycle T&A team’s processes, existing workflows and tools, including identifying opportunities for automation to improve quality, efficiency and drive scale.
  • Service Delivery: Ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs.
  • Risk Mitigation: Safely manage and maintain employee data and confidential information, and advise on best practices to handle sensitive T&A records and investigations with discretion.
  • Strategic Resolution: Resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies, and implementing improvements that drive compliance and business growth.
  • AI Enablement: Champion the responsible adoption of AI-assisted tools within the T&A team — identifying opportunities, running pilots, establishing guardrails, and scaling what works. Ensure team members are equipped and confident to use AI tools within Remote’s data handling and compliance guidelines.

Practicals

  • You’ll report to: Senior Manager Lifecycle: Time & Attendance
  • Team: Lifecycle Operations - Time & Attendance
  • Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
  • Start date: As soon as possible

Application process

  1. Interview with recruiter
  2. Interview with team members (no managers present)
  3. Interview with future manager
  4. Interview with Senior Director
  5. Bar Raiser Interview
  6. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$48,850—$109,900 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Read the full description
Operations Manager, Lifecycle Time & Attendance - APAC at Remote

Manages planning, implementation, and service delivery for a global time and attendance team across 80+ countries, ensuring HR compliance and operational excellence.

Lead Remote Posted 6 days ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

We are looking for a Manager, Time & Attendance to own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team.

Reporting to the Senior Manager of Lifecycle Operations Time & Attendance, this is an exciting time to join Remote and make a personal impact in the global employment space in our growing Lifecycle Operations team.

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.

What you bring

This role requires a blend of hands-on people management, deep international HR operations knowledge, and specialized expertise in the legal and employee relations complexities of Time & Attendance (T&A).

  • Management & Coaching: You have hands-on people management experience with a strong coaching mindset, specifically leading distributed, international teams.
  • International HR Ops: You have a proven track record of experience in HR Operations across multiple countries.
  • T&A & Compliance Expertise: You possess deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions.
  • Jurisdictional Focus: You have a deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries.
  • Environment: Experience working in a fast-paced, international, scale-up environment.
  • Service & Drive: Passionate about accomplishing goals, you are comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction.
  • Technical Acumen: You’re tech-savvy and have experience working with a variety of digital tools, with an eye toward process optimization and automation.
  • Language: You write and speak fluent English.
  • Data Integrity: You can safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high-stakes T&A cases.
  • Desired Skills (A Plus); Startup, remote working experience and other languages besides English.

Key Responsibilities

  • People & Team Leadership: Guide, coach, and develop direct reports to build a high-performing T&A team.
  • Culture: Foster a positive team culture across international borders in a remote, asynchronous environment that encourages excellence and innovation.
  • Performance Management: Lead performance management by overseeing bi-annual evaluations and aligning individual and team goals with business objectives in our high-performance culture.
  • Team Growth: Drive recruitment, training, mentoring, and supervision of the regional team to support their professional growth.
  • Complex Case Resolution (ER Scope): Serve as a subject matter expert and the final escalation point on all high-risk Time & Attendance related topics, including complex wage-hour disputes, policy interpretation, and potential disciplinary matters related to timekeeping compliance.
  • Cross-Functional Partnership: Partner across domains—including Operations, Product, Engineering, Legal, and Employee Relations (ER)—to enhance T&A processes, workflows, and standard operating procedures (SOPs).
  • Process Optimization: Improve & optimize the Lifecycle T&A team’s processes, existing workflows and tools, including identifying opportunities for automation to improve quality, efficiency and drive scale.
  • Service Delivery: Ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs.
  • Risk Mitigation: Safely manage and maintain employee data and confidential information, and advise on best practices to handle sensitive T&A records and investigations with discretion.
  • Strategic Resolution: Resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies, and implementing improvements that drive compliance and business growth.
  • AI Enablement: Champion the responsible adoption of AI-assisted tools within the T&A team — identifying opportunities, running pilots, establishing guardrails, and scaling what works. Ensure team members are equipped and confident to use AI tools within Remote’s data handling and compliance guidelines.

Practicals

  • You’ll report to: Senior Manager Lifecycle: Time & Attendance
  • Team: Lifecycle Operations - Time & Attendance
  • Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
  • Start date: As soon as possible

Application process

  1. Interview with recruiter
  2. Interview with team members (no managers present)
  3. Interview with future manager
  4. Interview with Senior Director
  5. Bar Raiser Interview
  6. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$48,850—$109,900 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Read the full description
Operations Director, Revenue Operations at Dandy

Leads revenue operations team to provide sales and financial visibility across customer lifecycle, optimize GTM strategy, and drive predictable revenue growth through forecasting and actionable insights.

Lead Posted 6 days ago RemoteFirstJobs Product
What this role involves

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Role Overview

The Director, Revenue Operations will lead the team responsible for ensuring that revenue leaders have forecast, financial, and performance visibility into the customer lifecycle from lead awareness through activation. This leader will ensure the Revenue Operations organization is equipped to drive predictable revenue through actionable insights and regular business reviews.

In partnership with commercial and business leaders, you will help set the strategic direction for the Revenue organization to optimize customer growth and sales efficiency. You will also help drive strategic conversations around pricing levers, discounting performance, and sales incentives to drive incremental revenue growth.

Key Responsibilities

  • Define and instrument the GTM bowtie model across the customer lifecycle from lead awareness to activation

  • Partner with Sales and Post sales operations to drive the GTM planning cycle: capacity models, territory design, quota setting, coverage strategy across US and international markets

  • Measure forecast accuracy and pipeline predictability for the executive team in partnership with Sales Ops leaders

  • Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs

  • Deliver actionable insights on AE productivity, conversion rates, and deal velocity

  • Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers, product adoption, expansion levers, and churn risk areas

Qualifications

  • 8+ years in Sales/Revenue Operations, Finance, Consulting or other highly analytical environments, with 3+ years in a leadership role

  • Strong leadership skills with experience managing and developing teams

  • Excellent communication, problem-solving, and organizational skills

  • Ability to thrive in a fast-paced environment and adapt to changing business needs

  • Proven success working cross-functionally to achieve revenue targets

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

Read the full description
Operations Director, Revenue Operations at Dandy

Leads revenue operations team to drive predictable revenue through forecasting, GTM strategy, analytics, and cross-functional partnerships with sales, marketing, and finance.

Lead Posted 6 days ago RemoteFirstJobs Product
What this role involves

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Role Overview

The Director, Revenue Operations will lead the team responsible for ensuring that revenue leaders have forecast, financial, and performance visibility into the customer lifecycle from lead awareness through activation. This leader will ensure the Revenue Operations organization is equipped to drive predictable revenue through actionable insights and regular business reviews.

In partnership with commercial and business leaders, you will help set the strategic direction for the Revenue organization to optimize customer growth and sales efficiency. You will also help drive strategic conversations around pricing levers, discounting performance, and sales incentives to drive incremental revenue growth.

Key Responsibilities

  • Define and instrument the GTM bowtie model across the customer lifecycle from lead awareness to activation

  • Partner with Sales and Post sales operations to drive the GTM planning cycle: capacity models, territory design, quota setting, coverage strategy across US and international markets

  • Measure forecast accuracy and pipeline predictability for the executive team in partnership with Sales Ops leaders

  • Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs

  • Deliver actionable insights on AE productivity, conversion rates, and deal velocity

  • Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers, product adoption, expansion levers, and churn risk areas

Qualifications

  • 8+ years in Sales/Revenue Operations, Finance, Consulting or other highly analytical environments, with 3+ years in a leadership role

  • Strong leadership skills with experience managing and developing teams

  • Excellent communication, problem-solving, and organizational skills

  • Ability to thrive in a fast-paced environment and adapt to changing business needs

  • Proven success working cross-functionally to achieve revenue targets

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

Read the full description
Operations Manager/Director, Revenue Operations at Covera Health

Build and scale commercial operating systems, processes, and reporting infrastructure to enable efficient execution across Sales, Marketing, Finance, and Operations teams.

Lead Posted 6 days ago RemoteFirstJobs Product
What this role involves

About the company

At Covera Health, we’re on a mission to improve healthcare by making every diagnosis more accurate.

Every year, millions of patients receive imaging that shapes life changing medical decisions. Yet too often, important findings are missed, patients struggle to access high quality imaging, and the healthcare system treats radiology like a commodity instead of one of the most critical moments in a patient’s care journey.

We’re changing that.

Covera combines clinical expertise, advanced AI, and one of the industry’s largest radiology quality datasets to help detect disease earlier, improve diagnostic accuracy, and give clinicians greater confidence in every decision they make. Better diagnoses lead to better treatment, fewer unnecessary procedures, lower healthcare costs, and, most importantly, better outcomes for patients.

In 2026, Covera and Medmo came together to create the first platform designed to support the entire radiology journey. From helping patients find and schedule high quality imaging, to coordinating care, to ensuring the accuracy of every diagnosis, we’re building a connected experience that simply hasn’t existed before.

Backed by Insight Partners, our platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers, three of the five largest national health plans, and thousands of value based primary care physicians.

This is an exciting moment to join Covera. We’re building technology that is helping detect serious conditions earlier, improving the quality of care for millions of patients, and redefining what healthcare can be. If you’re excited by meaningful work, ambitious teammates, and the opportunity to help save lives through better healthcare, we’d love to meet you.

About the role

As Covera’s first Director of Revenue Operations, you will build and scale the commercial operating foundation that powers the company’s next phase of growth. Reporting to the COO/CFO, this role serves as the operational backbone for Covera’s commercial organization, building the systems, processes, reporting, and operating cadence that enable efficient execution and data-driven decision making across Sales, Marketing, Finance, and Operations.

You will serve as a strategic advisor to the Executive Leadership Team, driving forecasting, pipeline governance, and commercial process optimization across Covera’s Employer, Broker, Health Plan, Physician and Provider Growth teams. Operating at the center of Covera’s commercial ecosystem, you will create a trusted single source of truth for commercial data, establish scalable operating rhythms, and develop the infrastructure necessary to support predictable growth as the company scales.

This is a highly visible, cross-functional role requiring someone who thrives in ambiguity, enjoys building from scratch, and combines strategic thinking with the hands-on operational rigor needed to drive growth and scale.

In this role, you will be expected to:

  • Build and own the Revenue Operations function, including processes, systems, reporting, and operating cadence across the commercial organization
  • Serve as the primary owner and administrator for HubSpot, ensuring data integrity, pipeline hygiene, process adherence, and CRM optimization
  • Own pipeline management and forecast production - Partner with executive leadership to develop board-ready presentations, commercial business reviews, executive dashboards, and strategic presentations that communicate pipeline performance, forecasting, and growth initiatives
  • Design, maintain, and continuously improve pipeline mechanics and governance, including opportunity management standards, stage definitions, qualification criteria, and forecasting processes that drive consistent commercial execution and forecast accuracy
  • Establish and manage scalable deal desk processes, including pricing approvals, commercial approvals, contract workflows, and cross-functional coordination to support complex enterprise opportunities and accelerate deal velocity
  • Design and maintain standardized reporting, dashboards, and KPIs that create a trusted, single source of truth across the business
  • Partner with Sales, Marketing, Finance, and Operations leaders to optimize commercial processes and improve efficiency across the customer lifecycle
  • Establish and run recurring commercial operating cadences, including pipeline reviews, forecast reviews, and deal reviews
  • Identify process gaps, inefficiencies, and manual work, then implement scalable solutions and automation to improve productivity
  • Develop a long-term RevOps roadmap that anticipates future growth and enables the organization to scale efficiently

Requirements:

  • 8+ years of progressive experience in Revenue Operations, Sales Operations, or Commercial Operations, including experience building or scaling revenue operations functions within a healthcare tech startup environment
  • Demonstrated experience owning CRM administration and optimization, preferably within HubSpot
  • Proven track record building forecasting processes, pipeline management frameworks, and executive reporting, including delivering accurate revenue forecasts to executive leadership and boards
  • Deep understanding of commercial operating models, sales processes, and revenue lifecycle management
  • Experience building scalable reporting infrastructure, executive dashboards, board reporting, and commercial performance analytics using CRM, BI, and visualization tools
  • Exceptional cross-functional collaboration skills with strong executive presence and communication skills, with the ability to present recommendations and insights to senior leadership
  • Highly organized, detail-oriented, and comfortable operating in an ambiguous, fast-paced environment

AI at Covera

At Covera Health, AI is not a novelty. It’s a core part of how we work. Every team member is expected to actively use AI in their day-to-day role, and we invest in building that fluency across the organization. If you lean into new tools and are energized by what’s still possible, you’ll fit in.

Benefits

  • Comprehensive medical plans - choose from three plans, including one with 100% of premiums covered for you and your dependents

Vision & Dental

  • Hybrid Time Off Policy (Flexible Time Off (FTO) Policy for exempt employees and Paid Time Off (PTO) Policy for non-exempt employees)
  • Sick days in accordance with your state law
  • 12 weeks of paid parental leave
  • 12 Fixed Holidays (company closed)
  • 5 Covera Days
  • 401(k) Retirement Plan
  • Annual Professional Development Stipend to invest in courses, books, or any other professional development related activity
  • Annual Wellness stipend for fitness, mental health or other wellness expenses

The minimum and maximum base salary for this position ranges from $145,000 to $185,000, in addition to a discretionary bonus and comprehensive benefits package. Final salary will be based on a number of factors including but not limited to, a candidate’s qualifications, skills, competencies, experience, expertise and location. Final compensation decisions may occasionally fall outside of the posted range. Salary ranges are periodically reviewed and may be adjusted in response to market trends and company needs.

Please note

We may use automated tools and/or AI to assist in reviewing applications.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

Unfortunately, job seekers are sometimes targeted by scammers pretending to represent legitimate companies, including Covera Health. Our recruiting team will only communicate with you using an @coverahealth.com email address. We will never ask you to provide banking information, payment, or other financial details as part of the interview or hiring process. If you’re ever unsure whether a recruiting communication is legitimate, please contact our Talent Acquisition team at careers@coverahealth.com for verification.

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Operations Head of Supply Chain

Leads supply chain strategy and operations for an international e-commerce company, overseeing logistics, procurement, and fulfillment processes.

Lead Remote Posted 6 days ago Himalayas
What this role involves
Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain for a full-time remote role.
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Operations Director, Revenue Operations at Certus

Director leads revenue operations strategy, forecasting, data governance, and cross-functional alignment across Sales, Marketing, and Customer Success to drive company growth.

Lead Posted 7 days ago RemoteFirstJobs Product
What this role involves

Description

About Certus

We sit at the intersection of people and technology—building training and education solutions that help more than 4 million learners each year enter, advance, or reinvent their careers.

Our customers are some of the world’s most recognized brands: Amazon, Siemens, Geico, Chick-fil-A, and others who trust us to develop their people at scale.

How We Work

Our teams span software engineering, instructional design, creative writing, consultative sales, marketing, and beyond. Movement between roles isn’t just possible; it’s encouraged. We’re building something that requires people who want to keep growing.

Who Thrives Here

  • Self-starters who bring a get-it-done mindset and don’t wait for permission

  • Builders drawn to a fast-moving industry where the landscape keeps shifting

  • Humans who are innovative, brave, kind, and bring their full selves to work

The workforce learning market is evolving rapidly, and we’re defining where it goes next. If you want work that matters, room to grow, and a team that means it when they talk about culture—we should talk.

Role Overview

The Director of Enterprise Revenue Operations (RevOps) is a senior strategic leader responsible for architecting and optimizing the systems, insights, and processes that fuel every stage of the revenue engine. Sitting at the intersection of Sales, Marketing, and Customer Success, this role is the force that unites our go-to-market ecosystem—transforming collaboration into consistent growth.

Reporting directly to the Chief Customer Officer (CCO), the Director of Enterprise RevOps is a highly visible, high-impact leader who shapes how the company executes its growth strategy. You’ll own forecasting, data governance, technology infrastructure, and operational alignment—providing the clarity and momentum that enables scale. Your insights and recommendations will guide executive and board-level decision-making.

Key Responsibilities

Revenue Strategy & Planning

  • Set the vision: Build and execute a comprehensive RevOps roadmap that aligns directly with company growth targets.

  • Lead forecasting: Develop accurate, actionable revenue models that power strategic decision-making at the executive and board level.

  • Orchestrate planning cycles: Partner with Finance, Sales, and Marketing to drive annual, quarterly, and monthly planning with precision.

  • Uncover growth opportunities: Leverage data, market insights, and operational intelligence to identify untapped revenue potential.

  • Design for performance: Create scalable territory models, quota frameworks, and compensation structures that inspire high achievement.

Cross-Functional Alignment

  • Be the connective tissue: Bridge Sales, Marketing, Customer Success, and Finance to eliminate silos and drive seamless execution.

  • Lead with influence: Establish operating rhythms that align teams around pipeline health, funnel performance, and forecast accuracy.

  • Partner strategically: Collaborate with Product and Finance on pricing, packaging, and go-to-market readiness for new launches.

  • Champion the customer: Design processes that deliver an effortless, consistent experience across every touchpoint of the buyer journey.

Process Optimization

  • Streamline the system: Identify and remove friction across all revenue workflows—from lead generation through renewal and expansion.

  • Standardize and scale: Build consistent, repeatable processes that drive efficiency, predictability, and customer satisfaction.

  • Control the levers: Own renewal strategies, churn analysis, and at-risk account workflows to maximize retention and lifetime value.

  • Empower execution: Develop enablement frameworks, and operational best practices that raise team performance.

  • Drive utilization: Increase event fill rates, reduce cancellations, and optimize revenue per scheduled day.

Analytics, Reporting & Data Governance

  • Command the numbers: Build a unified analytics framework covering pipeline velocity, conversion, CAC, LTV, churn, and retention metrics.

  • Own the data: Govern CRM and revenue tool integrity with robust standards for data hygiene and accuracy.

  • Illuminate insights: Deliver actionable dashboards that give leadership real-time visibility into performance against targets.

  • Turn data into action: Monitor cancellation rates, event utilization, and booking velocity to diagnose issues and recommend solutions.

Technology Leadership

  • Own the stack: Lead strategy and ROI for revenue tools including Salesforce, Gong, CPQ/deal desk, and reporting platforms.

  • Build for adoption: Ensure tools are integrated, intuitive, and drive measurable impact across all go-to-market teams.

  • Scale through automation: Spearhead AI and automation initiatives that enhance forecasting precision and operational efficiency.

  • Document the foundation: Maintain clear documentation of system configurations, workflows, and data architecture decisions.

Team Leadership & Development

  • Lead with purpose: Build, mentor, and inspire a high-impact RevOps team that thrives on accountability and innovation.

  • Set the bar: Establish clear goals, KPIs, and growth paths that drive performance and professional development.

  • Influence at the top: Present data-backed insights and forward-looking recommendations to the executive leadership team.

  • Foster excellence: Cultivate a culture of transparency, continuous improvement, and data-driven decision-making

Requirements

Required

  • 8+ years of progressive experience in Revenue or Sales Operations within a B2B environment.

  • Proven success building and scaling RevOps functions, including ownership of forecasting and reporting.

  • Ability to influence executive stakeholders and drive accountability across functions.

  • Deep experience in SaaS/subscription models with mastery of NRR, GRR, and churn dynamics.

  • Experience managing complex, multi-brand portfolios and varying sales motions.

  • Expert-level CRM proficiency (Salesforce preferred).

  • Advanced analytical and financial modeling skills.

  • Demonstrated success leading cross-functional change without direct authority.

  • Experience presenting strategic findings to C-suite or boards.

  • Exceptional written, verbal, and visual communication.

Preferred

  • Background in training, events, or professional services with high-volume scheduling environments.

  • Expertise with BI tools such as Tableau, Looker, or Power BI.

  • Experience with revenue intelligence platforms (Gong, Clari) and marketing automation systems.

  • Familiarity with CPQ, subscription management, or event registration solutions.

  • MBA or advanced degree in Business, Finance, or a related field.

The Impact You’ll Have

This role goes far beyond operations—it’s about engineering growth at scale. You’ll build the connective framework that empowers teams to execute predictably, pivot strategically, and outperform expectations. If you thrive on aligning people, data, and strategy to unlock potential, this is your opportunity to lead from the center of impact.

EEO Statement: Certus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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