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Operations Head of Supply Chain and Operations

Leads supply chain and operations strategy for an international e-commerce company, overseeing logistics, procurement, and operational efficiency.

Lead Remote Posted about 22 hours ago Himalayas
What this role involves
Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain and Operations for a full-time remote role.
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Operations Head of Revenue Operations at steercom - Key Message. Delivered.

Builds and optimizes the operational, data, and technology foundation across sales, marketing, customer success, and finance to drive revenue growth and team productivity.

Lead Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Steer offers a suite of software tools for today’s automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop’s website and Google Business Profile.

About the Role

As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine.

You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric.

This role is 100% remote and available to US-based candidates.

You Are

  • An Operational Builder & AI-Forward Architect: Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity.
  • A Strategic Systems Thinker: You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy.
  • A Hands-On Problem Solver: You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows.
  • A Growth & Ramp Driver: You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster.
  • A Collaborative Leader: You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations.

You Will

  • Own Revenue Systems, Billing Infrastructure & AI Innovation: Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech). Continuously inspect, consolidate, and optimize current platforms before evaluating new spend. Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools (such as living AI knowledge bases/Claude skills libraries) to streamline operations.
  • Drive Enablement, Ramp & Team Productivity: Own new-hire ramp time with a clear, measurable path to reduction. Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount. Partner with Sales leadership on structural changes (comp design, team placement) that raise pipeline productivity per rep.
  • Optimize Funnel Performance & Revenue Intelligence: Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first.
  • Lead Data Strategy & Governance: Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability.
  • Manage & Develop the RevOps Team: Lead, hire, and mentor 2 direct reports. Build a culture of innovation, systems thinking, accountability, and technical excellence, raising team competency across AI, automation, and systems architecture.
  • Partner Cross-Functionally: Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership to support product-led growth (PLG) motions, upgrade paths, monetization strategies, and long-term GTM infrastructure.

You Have

Must Have

  • RevOps Leadership Experience: 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives.
  • Systems & Tech Stack Mastery: Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture.
  • AI & Automation Curiosity: Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems).
  • Enablement & Ramp Ownership: Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.
  • Data & Analytics Proficiency: Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms).
  • Stack Rationalization Skills: Proven track record evaluating, consolidating, or replacing major GTM and business software platforms.

Nice to Have

  • Billing Operations: Direct experience with Chargebee, subscription management, and revenue recognition workflows.
  • Product-Led Growth (PLG): Experience supporting PLG motions, automated upgrade paths, and expansion loops.
  • Early-Stage / High-Growth Scaling: Experience scaling a RevOps function in a fast-growing SaaS tech company.
  • Multi-Segment GTM: Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise).
  • Marketing Attribution & Demand Gen: Deep understanding of marketing attribution models and demand generation tech stacks.

Interview Process

  • Initial Screen: 30 min with the Lead Recruiter
  • Hiring Manager Interview: 45 min with the CRO
  • Problem Solving Interview & Executive interview : 60 min with the Director of People & 45 min with the CEO
  • Case Study Presentation: 60 min with the CRO & CFO

We Offer

  • 100% remote work environment
  • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
  • Equity package
  • Flexible PTO with a 15-day minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment stipend
  • Chance to work with the latest technology and AI tools
  • A collaborative, high-ownership culture with clear opportunities for career growth

Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn’t define your potential to thrive and enrich our culture. Even if you don’t meet every requirement, we invite you to apply.

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Operations Field Reimbursement Manager - Northern CA at BridgeBio

Develops and executes reimbursement access strategies for biotech products, ensures regulatory compliance, and collaborates with healthcare providers to streamline patient access to therapies.

Lead Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Mavericks Wanted

When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement…read on

In 2015, we pioneered a “moneyball for biotech” approach, pooling projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the way. We build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines for patients with unmet needs as fast as humanly possible.

Together we define white space, push boundaries, and empower people to solve problems. If you’re someone who defies convention, join us and work alongside some of the most respected minds in the industry. Together, we’ll ask ”why not?” and help reengineer the future of biopharma. At BridgeBio, we value curiosity and experimentation—including the ethical & thoughtful use of AI to improve clarity, speed, and quality of work.

Who You Are

As a Field Reimbursement Manager (Associate Director Level) at BridgeBio, you will work as an individual contributor, playing a crucial role in ensuring the community will have streamlined access to the company’s products, therapies, and services while navigating complex reimbursement processes. The position interacts with large, complex accounts to support community access within the aligned therapeutic area, proactively providing face-to-face education on access and affordability programs and community support services to providers and staff to support integration of those products into office processes and workflows. This position involves a combination of strategic thinking, expertise in reimbursement, and an understanding of healthcare regulations.

Responsibilities

  • Access Strategy: Develop and execute strategic plans for optimizing community access to the company’s products and therapies. This includes assessing access barriers, and proposing solutions for provider offices and institutions
  • Access Expertise: Serve as an in-house expert on authorization processes and requirements, collaborating with internal teams to navigate complex access challenges
  • Compliance: Ensure that all access and reimbursement activities adhere to healthcare regulations and compliance requirements, including healthcare laws and industry standards
  • Stakeholder Collaboration: Collaborate with healthcare provider offices, pharmacies, and other relevant stakeholders to address access issues, negotiate contracts (if needed), and streamline patient access pathways
  • Pharmacy Network Management: Evaluate, select, onboard and manage institutional pharmacies ensuring optimal access for appropriate community members
  • Data Analysis: Utilize data analysis and reporting tools to assess the efficiency and effectiveness of access and reimbursement processes, identifying areas for improvement and implementing necessary changes
  • Community Support Programs: manage and optimize community support programs, such as financial assistance initiatives, to help the community access and adhere to treatment
  • Policy and Market Analysis: Stay updated on changes in healthcare policy, market dynamics, and healthcare trends that may impact reimbursement and access, and adapt strategies accordingly

Education, Experience & Skills Requirements

  • Bachelor’s degree in a relevant field (Healthcare Administration, Business, etc…); Master’s degree or equivalent is a plus
  • Minimum of 5-8 years of Biotech/Pharma experience, including previous experience as an FRM
  • Rare disease experience is preferred
  • Ability to work independently and in a team environment
  • Experience in market access, community access or community services
  • In-depth knowledge of healthcare reimbursement processes, regulations, and compliance requirements
  • Excellent strategic thinking and problem-solving skills
  • Strong communication and interpersonal skills for effective collaboration with stakeholders
  • Proficiency in data analysis and reporting tools
  • Commitment to community-centered care and ensuring access to innovative treatments
  • Travel 60%

At BridgeBio, we strive to provide a market-competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, location of residence and performance during the interview process. BridgeBio is a multi-state employer, and this salary range may not reflect positions based in other states.

Salary

$185,000—$230,000 USD

As a global company, our comprehensive benefits may vary based on location.  We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return.

For BridgeBio Full-Time U.S Based Roles:

Financial & Rewards

  • Market-leading compensation

  • 401(k) with employer match

  • Employee Stock Purchase Program (ESPP)

  • Pre-tax commuter benefits (transit and parking)

  • Referral bonus for hired candidates

  • Subsidized lunch and parking on in-office days

Health & Well-Being

  • 100% employer-paid medical, dental, and vision premiums for you and your dependents

  • Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA)

  • Fertility & family-forming benefits

  • Expanded mental health support (therapy and coaching resources)

  • Hybrid work model with flexibility

  • Flexible, “take-what-you-need” paid time off and company-paid holidays

  • Comprehensive paid medical and parental leave to care for yourself and your family

Skill Development & Career Paths:

  • People are part of our growth and success story - from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility

  • We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching

  • We celebrate strong performance with financial rewards, peer-to-peer recognition, and growth opportunities

By applying, you acknowledge that BridgeBio will process your personal information as described in ourGlobal Candidate Privacy Notice. Questions or requests:dataprivacy@bridgebio.com

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Operations Chief of Staff at exponential.fi

Leads cross-functional company operations, hiring, communications, fundraising support, and strategic projects alongside the founders.

Lead Hybrid Posted 2 days ago RemoteFirstJobs Product
What this role involves

Help build an AI safety and security company, working across operations, people, marketing, and whatever needs doing next.

Location: TĂĽbingen / Hybrid

Employment: Full-time

The role

You will work directly with the founders and team across operations, people, and marketing. We’re looking for a resourceful generalist who can move between planning and execution: improving how the company runs, helping grow the team, communicating our work, and taking on new priorities as they arise. You should be comfortable jumping into unfamiliar areas, making practical decisions, and getting things done.

What you’ll work on

  • Own company operations across finance, contracts, internal processes, and external advisers

  • Work with the team to understand what they need, resolve operational blockers, and improve how we work together

  • Help shape hiring priorities, coordinate recruitment, and build effective onboarding and people processes

  • Work with researchers and founders to communicate our work through the website, announcements, social media, and events

  • Support fundraising, investor communication, partnerships, and financial planning

  • Lead new company projects, including international expansion and customer or compliance requirements

  • Use software and AI tools to improve workflows and reduce recurring administrative work

What we’re looking for

  • Experience in a startup, business operations, a Chief of Staff or Founder’s Associate role, or another position spanning several business functions

  • A record of taking ownership, learning quickly, and delivering work independently

  • Good judgment about priorities and when to act, ask for input, or bring in a specialist

  • Strong writing and interpersonal skills, with the ability to communicate clearly with colleagues, candidates, investors, and partners

  • Confidence with numbers, digital tools, and operational detail

  • Interest in AI safety and security and the ability to understand and communicate the work of a technical team

  • Strong written and spoken German and English

Useful experience

  • Building a startup or working closely with founders

  • People operations, hiring, or organizational development

  • Marketing, communications, events, or community building

  • Fundraising, venture capital, investor relations, or partnerships

  • International expansion, finance, or legal and compliance coordination

  • Working at a technology company or building tools and automations

We expect strengths in several areas and a willingness to learn the rest. A technical background is welcome but not required.

What we offer

  • Competitive compensation with equity

  • Flexible hours and a hybrid setup in TĂĽbingen

  • Vacation, learning, and conference budget

  • Direct collaboration with the founders and team, with ownership of substantial company projects

  • Room to grow into broader leadership responsibilities

Work with us

Submit your CV, a short note, and examples of work that show what you could contribute using the application form.

Read the full description
Operations ServiceNow FSM Practice Lead (391)

Establishes and leads the company's ServiceNow Field Service Management practice within the Solutions organization.

Lead Posted 2 days ago Himalayas
What this role involves
OVERVIEWiTech AG is seeking a ServiceNow FSM Practice Lead to establish and run the Field Service Management (FSM) practice within our Solutions organization.
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Operations Chief of Staff at exponential.fi

Leads cross-functional company operations, hiring, communications, fundraising support, partnerships, and process improvements alongside startup founders.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Help build an AI safety and security company, working across operations, people, marketing, and whatever needs doing next.

Location: TĂĽbingen / Hybrid

Employment: Full-time

The role

You will work directly with the founders and team across operations, people, and marketing. We’re looking for a resourceful generalist who can move between planning and execution: improving how the company runs, helping grow the team, communicating our work, and taking on new priorities as they arise. You should be comfortable jumping into unfamiliar areas, making practical decisions, and getting things done.

What you’ll work on

  • Own company operations across finance, contracts, internal processes, and external advisers

  • Work with the team to understand what they need, resolve operational blockers, and improve how we work together

  • Help shape hiring priorities, coordinate recruitment, and build effective onboarding and people processes

  • Work with researchers and founders to communicate our work through the website, announcements, social media, and events

  • Support fundraising, investor communication, partnerships, and financial planning

  • Lead new company projects, including international expansion and customer or compliance requirements

  • Use software and AI tools to improve workflows and reduce recurring administrative work

What we’re looking for

  • Experience in a startup, business operations, a Chief of Staff or Founder’s Associate role, or another position spanning several business functions

  • A record of taking ownership, learning quickly, and delivering work independently

  • Good judgment about priorities and when to act, ask for input, or bring in a specialist

  • Strong writing and interpersonal skills, with the ability to communicate clearly with colleagues, candidates, investors, and partners

  • Confidence with numbers, digital tools, and operational detail

  • Interest in AI safety and security and the ability to understand and communicate the work of a technical team

  • Strong written and spoken German and English

Useful experience

  • Building a startup or working closely with founders

  • People operations, hiring, or organizational development

  • Marketing, communications, events, or community building

  • Fundraising, venture capital, investor relations, or partnerships

  • International expansion, finance, or legal and compliance coordination

  • Working at a technology company or building tools and automations

We expect strengths in several areas and a willingness to learn the rest. A technical background is welcome but not required.

What we offer

  • Competitive compensation with equity

  • Flexible hours and a hybrid setup in TĂĽbingen

  • Vacation, learning, and conference budget

  • Direct collaboration with the founders and team, with ownership of substantial company projects

  • Room to grow into broader leadership responsibilities

Work with us

Submit your CV, a short note, and examples of work that show what you could contribute using the application form.

Read the full description
Operations Team Leader - Property Management (WFH)

Leads remote property management support operations for real estate investors and property managers.

Lead Remote Posted 3 days ago Himalayas
What this role involves
OPTIMAL Testimonial Video: drive. google. com/file/d/1odXjOKSF6w64Z-1Srh8NCYXZkpf2s4sW/view Team Leader - Property ManagerAbout UsOPTIMAL is a property management support company that partners with real estate investors and property managers across North America.
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Operations Manufacturing Deployment Lead at Telix Pharmaceuticals Limited

Leads pharmaceutical manufacturing technology transfers, facility deployment, equipment readiness, validation, documentation, and regulatory handoffs across sites.

Lead Posted 4 days ago RemoteFirstJobs Product
What this role involves

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

The Manufacturing Deployment Lead oversees the deployment of new manufacturing facilities and the transfer of TELIX diagnostic and therapeutic product technologies. This role coordinates the transfer of manufacturing processes, equipment, analytical methods, documentation, and technical knowledge from development teams or established manufacturing sites to new TMS facilities, ensuring a smooth handoff to TMS Operations.

Supporting both greenfield developments and expansions at existing TMS sites, this position partners with Operations, Quality Assurance, Quality Control, Engineering, Regulatory Affairs, Supply Chain, EHS, and external vendors to ensure facilities and processes meet applicable regulatory requirements. This position reports to the Senior Director, Manufacturing Deployment and Tech Transfer.

Key Accountabilities:

Technology Transfer and Manufacturing Deployment

  • Execute technology transfers for TELIX diagnostic and therapeutic products at designated manufacturing
  • Support manufacturing deployment from facility readiness through regulatory approval and handoff to TMS
  • Conduct activities in accordance with applicable cGMP requirements, including 21 CFR Parts 210, 211, and

Facility, Equipment, and Laboratory Readiness

  • Provide on-site technical support for facility commissioning, equipment installation, manufacturing and QC laboratory readiness, personnel implementation, and qualification and validation activities.
  • Support QC laboratory startup, analytical method qualification and validation, and operational

Mandatory travel to TMS manufacturing sites is required to support facility startup, qualification campaigns, validation activities, and regulatory approval processes.

Quality Systems and Documentation

  • Transition technology transfer documentation from CMC into the TMS quality management
  • Develop and review cGMP procedures, specifications, protocols, and reports required for product technology
  • Support validation and implementation of the electronic quality management system across the TMS

Cross-Functional Collaboration

  • Partner with Manufacturing, Quality Assurance, Regulatory Affairs, Supply Chain, and other stakeholders to align facility expansion and technology transfer plans with organizational objectives.

Perform other duties as assigned.

Education and Experience:

  • BS/BA in a science field or related degree preferred
  • Minimum of 5 years of operational experience, preferably in the pharmaceutical or biotechnology industry (radiopharmaceuticals preferred)
  • Strong knowledge of regulatory requirements and industry standards related to pharmaceutical manufacturing facilities, including FDA regulations, BOP regulation, cGMP guidelines, NRC regulations and environmental health and safety standards
  • Excellent interpersonal skills, with the ability to work in a team environment and collaborate with cross functional teams
  • Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and drive continuous improvement initiatives
  • Location: US Frequent travel to TMS manufacturing facilities is mandatory and an essential requirement of this role.

Ways of Working:

  • Strong interpersonal, organizational, and managerial skills
  • Excellent verbal and written skills communication skills are required
  • Excellent attention to detail in the execution of job responsibilities
  • Positive attitude with excellent interpersonal skills with a proven ability to create and maintain strong working relationships with internal and external stakeholders
  • Possess proven problem-solving skills and resourcefulness

Key Capabilities:

  • Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
  • Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
  • Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
  • Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
  • Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
  • Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
  • Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
  • Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
  • Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
  • Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what’s next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.

Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

VIEW OUR PRIVACY POLICY HERE

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Operations Business Process Lead, Lead-to-Quote (L2Q) & Customer Lifecycle

Leads and improves lead-to-quote and customer lifecycle business processes for an AI-powered IT software company.

Lead Posted 5 days ago Jobicy AI
What this role involves
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently...
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Operations Business Process Lead, Finance & Corporate Services

Leads business process improvement and operational initiatives across finance and corporate services.

Lead Posted 5 days ago Jobicy AI
What this role involves
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently...
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Operations Business Process Lead, Digital & Service Experience

Leads business process improvement across digital and service experiences for an IT software company.

Lead Posted 5 days ago Jobicy AI
What this role involves
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently...
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Operations Business Process Lead, Lead-to-Quote (L2Q) & Customer Lifecycle

Leads lead-to-quote and customer lifecycle processes, improving workflows and operational efficiency across the business.

Lead Posted 5 days ago Jobicy AI
What this role involves
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently...
Read the full description
Operations Business Process Lead, Finance & Corporate Services

Leads and improves business processes across finance and corporate services to increase efficiency and operational consistency.

Lead Posted 5 days ago Jobicy AI
What this role involves
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently...
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Operations Director, Revenue Systems

Leads strategy, architecture, governance, and optimization of the company’s revenue technology systems as an individual contributor.

Lead Posted 5 days ago Jobicy AI
What this role involves
The Role The Director, Revenue Systems is responsible for the strategy, architecture, governance, and optimization of Wpromote’s revenue technology ecosystem. As an individual contributor, you will optimize and scale systems,...
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Operations Risk Management Lead at Endpoint Clinical

Leads operational risk assessments, incident analysis, mitigation plans, compliance reviews, and continuous improvement for clinical trial support services.

Lead Posted 5 days ago RemoteFirstJobs Product
What this role involves

The Risk Management - Lead is responsible for identifying, assessing, monitoring, and mitigating risks that impact customer support operations, service delivery, customer satisfaction, compliance, and business continuity within a clinical trial technology environment. This role partners closely with Customer Support, Operations, Engineering to proactively manage operational risks, improve service reliability, and drive a culture of continuous improvement across Interactive Response Technology (IRT) and Randomization and Trial Supply Management (RTSM) solutions.

Responsibilities

  • Review study specifications, protocols, test strategies, and other study deliverables to confirm that critical functionality has been appropriately designed, built, tested, and is functioning effectively.
  • Partner with all relevant groups to strengthen, enhance, and drive more effective risk assessments across the study lifecycle.
  • Serve as a hands-on lead, directly conducting reviews, risk assessments, issue analysis, and mitigation follow-through, while also providing strategic guidance and advice.
  • Develop and maintain risk management frameworks, policies, and procedures for Customer Support operations.
  • Identify operational, service, compliance, data privacy, and customer experience risks.
  • Provide expert input to support risk register and mitigation plans.
  • Monitor Key Risk Indicators (KRIs) and recommend corrective actions.
  • Lead root cause analysis for major customer escalations, recurring issues, and service incidents.
  • Collaborate with support leaders to implement preventive actions and continuous improvement initiatives.
  • Ensure risks associated with support workflows, tools, and customer interactions are effectively managed.
  • Ensure adherence to best practices related to Operational Delivery, company policies, data privacy requirements, and industry regulations.
  • Drive quality improvement initiatives across delivery functions where applicable.
  • Lead risk assessments related to critical incidents and customer-impacting events.
  • Coordinate response efforts during high-severity customer escalations.
  • Ensure lessons learned are captured and mitigation plans are implemented.
  • Track remediation actions through closure.
  • Prepare executive-level risk reports, dashboards, and recommendations.
  • Present key risk trends, mitigation efforts, and service performance metrics to leadership.
  • Partner with cross-functional teams to address emerging business risks.
  • Support strategic initiatives by conducting risk assessments and impact analyses.

Experience

  • 5+ years of experience in Customer Support, Operations, Risk Management, Quality, Compliance, or related functions.
  • Mandatory – IRT/RTSM Experience: Direct, recent, and hands-on experience in the clinical trials industry supporting or managing production Interactive Response Technology (IRT)/Randomization and Trial Supply Management (RTSM) systems is required. Candidates must demonstrate practical expertise across the IRT/RTSM study lifecycle, randomization, clinical supply and inventory management, test strategy and testing approaches. Experience managing customer-impacting risks and critical issues within validated, regulated environments is essential. Candidates without substantive IRT/RTSM experience will not meet the minimum requirements for this position.
  • Experience managing operational risks within customer-facing organizations.
  • Strong background in incident management, escalation management, and process improvement.
  • Experience working in SaaS, Pharma, Healthcare, Technology, Life Sciences, or similar regulated industries is preferred.

Education

Bachelor’s degree in Business, Operations, Risk Management, Information Technology, or a related field.

Required Skills

  • Enterprise Risk Management (ERM)
  • Customer Support Operations
  • Advanced, applied knowledge of clinical trial operations and end-to-end IRT/RTSM processes, controls, integrations, risks, and regulatory requirements
  • Incident & Escalation Management
  • Root Cause Analysis (RCA)
  • SLA Management
  • Quality Assurance & Compliance
  • Business Continuity Planning
  • Data Privacy & Information Security Awareness
  • Process Improvement and Optimization
  • KPI/KRI Reporting and Analytics
  • Stakeholder Management

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations GTM Strategy & Operations Lead (Legal & Field Ops) at Affirm

Owns go-to-market operations by translating product, legal, pricing, and risk inputs into executable field processes, tools, and launch plans.

Lead Posted 5 days ago RemoteFirstJobs Product
What this role involves

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Revenue team

The Revenue team drives Affirm’s top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.

About the Role

GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market.

As an individual contributor, the Lead owns the go-to-market operations for a specific product line or segment end to end. You’re handed the objective and you decide how to execute: building the target lists, assigning appropriate account actions, segmenting customers by contractual and pricing eligibility, and tracking adoption. You turn high-level product and pricing inputs into a plan a rep can actually execute.

What You’ll Do

  • Own go-to-market operations for field teams executing on strategic initiatives — segmenting potential customers and managing the legal and pricing operations.

  • Turn inputs from cross-functional stakeholders like Product, Legal, Risk, and Pricing into an executable process.

  • Manage Affirm’s first-in-class AI contract dashboard for field teams to understand legal and pricing eligibility for product initiatives.

  • Build and maintain the tools and playbooks the field needs for strategic initiatives, including contract renewal planning, pricing standardization, and new product GTM.

  • Fluently navigate different perspectives on the same launch — the exec “why it matters,” the customer value proposition, and the field-facing analysis.

  • Sit close to the field, and turn what you hear into recommendations for cross-functional teams.

  • Analyze performance data to find where a launch is stalling, and flag risks early.

What We Look For

  • 6+ years of experience in business operations, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment.

  • A track record of owning a go-to-market motion or customer-facing initiative end to end, rollout through adoption, within a defined scope.

  • You’ve been handed vague “go make this work” instructions, then built a solution that resonated with stakeholders and customers.

  • Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing.

  • Comfort translating product and pricing strategy into practical, field-ready execution.

  • Solid analytical instincts: you use adoption and performance data to decide what to do next, not just to report what happened.

  • Clear, action-oriented writing and speaking.

  • You do your best work in ambiguity and move fast without waiting to be told the approach.

  • Familiarity with merchant, payments, or SaaS sales motions is a must-have.

  • Experience using SQL to query, manipulate, and analyze data to support business insights and decision-making.

  • Demonstrated experience leveraging AI tools to improve workflows, automate processes, and drive efficiency, with an understanding of how to apply and validate AI-generated outputs.

Pay Grade - K

Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $145,000 - $205,000

USA base pay range (all other U.S. states) per year: $128,000 - $188,000 Please note that visa sponsorship is not available for this position.

#LI-Remote

Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

  • Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
  • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
  • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
  • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Operations Risk Management Lead at Endpoint Clinical

Leads operational risk assessments, incident reviews, mitigation plans, compliance monitoring, and continuous improvement for clinical trial support services.

Lead Posted 5 days ago RemoteFirstJobs Product
What this role involves

The Risk Management - Lead is responsible for identifying, assessing, monitoring, and mitigating risks that impact customer support operations, service delivery, customer satisfaction, compliance, and business continuity within a clinical trial technology environment. This role partners closely with Customer Support, Operations, Engineering to proactively manage operational risks, improve service reliability, and drive a culture of continuous improvement across Interactive Response Technology (IRT) and Randomization and Trial Supply Management (RTSM) solutions.

Responsibilities

  • Review study specifications, protocols, test strategies, and other study deliverables to confirm that critical functionality has been appropriately designed, built, tested, and is functioning effectively.
  • Partner with all relevant groups to strengthen, enhance, and drive more effective risk assessments across the study lifecycle.
  • Serve as a hands-on lead, directly conducting reviews, risk assessments, issue analysis, and mitigation follow-through, while also providing strategic guidance and advice.
  • Develop and maintain risk management frameworks, policies, and procedures for Customer Support operations.
  • Identify operational, service, compliance, data privacy, and customer experience risks.
  • Provide expert input to support risk register and mitigation plans.
  • Monitor Key Risk Indicators (KRIs) and recommend corrective actions.
  • Lead root cause analysis for major customer escalations, recurring issues, and service incidents.
  • Collaborate with support leaders to implement preventive actions and continuous improvement initiatives.
  • Ensure risks associated with support workflows, tools, and customer interactions are effectively managed.
  • Ensure adherence to best practices related to Operational Delivery, company policies, data privacy requirements, and industry regulations.
  • Drive quality improvement initiatives across delivery functions where applicable.
  • Lead risk assessments related to critical incidents and customer-impacting events.
  • Coordinate response efforts during high-severity customer escalations.
  • Ensure lessons learned are captured and mitigation plans are implemented.
  • Track remediation actions through closure.
  • Prepare executive-level risk reports, dashboards, and recommendations.
  • Present key risk trends, mitigation efforts, and service performance metrics to leadership.
  • Partner with cross-functional teams to address emerging business risks.
  • Support strategic initiatives by conducting risk assessments and impact analyses.

Experience

  • 5+ years of experience in Customer Support, Operations, Risk Management, Quality, Compliance, or related functions.
  • Mandatory – IRT/RTSM Experience: Direct, recent, and hands-on experience in the clinical trials industry supporting or managing production Interactive Response Technology (IRT)/Randomization and Trial Supply Management (RTSM) systems is required. Candidates must demonstrate practical expertise across the IRT/RTSM study lifecycle, randomization, clinical supply and inventory management, test strategy and testing approaches. Experience managing customer-impacting risks and critical issues within validated, regulated environments is essential. Candidates without substantive IRT/RTSM experience will not meet the minimum requirements for this position.
  • Experience managing operational risks within customer-facing organizations.
  • Strong background in incident management, escalation management, and process improvement.
  • Experience working in SaaS, Pharma, Healthcare, Technology, Life Sciences, or similar regulated industries is preferred.

Education

Bachelor’s degree in Business, Operations, Risk Management, Information Technology, or a related field.

Required Skills

  • Enterprise Risk Management (ERM)
  • Customer Support Operations
  • Advanced, applied knowledge of clinical trial operations and end-to-end IRT/RTSM processes, controls, integrations, risks, and regulatory requirements
  • Incident & Escalation Management
  • Root Cause Analysis (RCA)
  • SLA Management
  • Quality Assurance & Compliance
  • Business Continuity Planning
  • Data Privacy & Information Security Awareness
  • Process Improvement and Optimization
  • KPI/KRI Reporting and Analytics
  • Stakeholder Management

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Onsite ELD Team Lead (Tashkent Office)

Leads the electronic logging device team and coordinates trucking operations from the Tashkent office.

Lead Onsite Posted 7 days ago Himalayas
What this role involves
US Trucking Company 📍 Tashkent | Full-time | Office 💼 Lead our ELD team and keep operations running smoothly.
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Operations USMA Director, Governance

Leads US Medical Affairs governance and transforms medical operations strategy and processes.

Lead Remote Posted 8 days ago Himalayas
What this role involves
Job Title: USMA Director, Governance Job Location: Remote Position (USA), Remote, US, US Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Job ID REQ-10087695 Oct 06, 2026 USA Summary The US Medical Affairs Director, Governance serves as the governance lead and operations transformation architect for US Medical Affairs Medical operations strategy.
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Operations Manufacturing Deployment Lead at Telix Pharmaceuticals Limited

Leads pharmaceutical manufacturing site deployment, technology transfers, facility readiness, validation, documentation, and regulatory handoffs.

Lead Posted 8 days ago RemoteFirstJobs Product
What this role involves

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

The Manufacturing Deployment Lead oversees the deployment of new manufacturing facilities and the transfer of TELIX diagnostic and therapeutic product technologies. This role coordinates the transfer of manufacturing processes, equipment, analytical methods, documentation, and technical knowledge from development teams or established manufacturing sites to new TMS facilities, ensuring a smooth handoff to TMS Operations.

Supporting both greenfield developments and expansions at existing TMS sites, this position partners with Operations, Quality Assurance, Quality Control, Engineering, Regulatory Affairs, Supply Chain, EHS, and external vendors to ensure facilities and processes meet applicable regulatory requirements. This position reports to the Senior Director, Manufacturing Deployment and Tech Transfer.

Key Accountabilities:

Technology Transfer and Manufacturing Deployment

  • Execute technology transfers for TELIX diagnostic and therapeutic products at designated manufacturing
  • Support manufacturing deployment from facility readiness through regulatory approval and handoff to TMS
  • Conduct activities in accordance with applicable cGMP requirements, including 21 CFR Parts 210, 211, and

Facility, Equipment, and Laboratory Readiness

  • Provide on-site technical support for facility commissioning, equipment installation, manufacturing and QC laboratory readiness, personnel implementation, and qualification and validation activities.
  • Support QC laboratory startup, analytical method qualification and validation, and operational

Mandatory travel to TMS manufacturing sites is required to support facility startup, qualification campaigns, validation activities, and regulatory approval processes.

Quality Systems and Documentation

  • Transition technology transfer documentation from CMC into the TMS quality management
  • Develop and review cGMP procedures, specifications, protocols, and reports required for product technology
  • Support validation and implementation of the electronic quality management system across the TMS

Cross-Functional Collaboration

  • Partner with Manufacturing, Quality Assurance, Regulatory Affairs, Supply Chain, and other stakeholders to align facility expansion and technology transfer plans with organizational objectives.

Perform other duties as assigned.

Education and Experience:

  • BS/BA in a science field or related degree preferred
  • Minimum of 5 years of operational experience, preferably in the pharmaceutical or biotechnology industry (radiopharmaceuticals preferred)
  • Strong knowledge of regulatory requirements and industry standards related to pharmaceutical manufacturing facilities, including FDA regulations, BOP regulation, cGMP guidelines, NRC regulations and environmental health and safety standards
  • Excellent interpersonal skills, with the ability to work in a team environment and collaborate with cross functional teams
  • Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and drive continuous improvement initiatives
  • Location: US Frequent travel to TMS manufacturing facilities is mandatory and an essential requirement of this role.

Ways of Working:

  • Strong interpersonal, organizational, and managerial skills
  • Excellent verbal and written skills communication skills are required
  • Excellent attention to detail in the execution of job responsibilities
  • Positive attitude with excellent interpersonal skills with a proven ability to create and maintain strong working relationships with internal and external stakeholders
  • Possess proven problem-solving skills and resourcefulness

Key Capabilities:

  • Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
  • Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
  • Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
  • Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
  • Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
  • Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
  • Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
  • Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
  • Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
  • Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what’s next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.

Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

VIEW OUR PRIVACY POLICY HERE

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