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Operations Manager, Infrastructure Operations

Oversees day-to-day operations of server, network, and cloud infrastructure supporting the organization's IT environment.

Mid Posted about 11 hours ago Himalayas
What this role involves
Job Description: The Manager, Infrastructure Operations oversees the day-to-day operations of back-office server, network, and cloud infrastructure environments that support NextGen Healthcare employees and contractors.
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Operations CPT-11407 Property Management & Business Operations Virtual Assistant at 20four7VA

Virtual assistant handles property management operations, tenant communications, contractor coordination, and business process improvement for real estate and car rental ventures.

Mid Remote Posted about 14 hours ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11407 Property Management & Business Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing entrepreneur managing real estate/property management operations and a Turo/car rental business is seeking two versatile Business Support Virtual Assistants to help operate and scale the businesses.

The immediate plan is to start two part-time VAs with overlapping coverage, allowing both to learn the company’s processes and provide backup for one another. Based on performance and business growth, both positions are expected to progress toward full-time over the first 10-12 months.

The client is specifically looking for long-term team members who want to grow with the business over multiple years, learn increasingly complex workflows, and potentially advance into more leadership responsibilities as additional VAs are added.

In addition to the requirements below, the candidate needs to be explicitly proactive in regards to business improvement, process improvement, and suggesting ideas to promote the continued growth of the business.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Property & Operations Support

  • Communicate with tenants, contractors, municipalities, and other business contacts
  • Handle routine communication through phone, text, and email
  • Track outstanding operational tasks and follow-ups
  • Assist with coordinating contractor workloads
    • Do follow ups with contractors and clients via phone call, messaging, video/phots and follow up with clients to make sure work done as promised
    • Keep track of time contractors are working through text, chat, voice calls, and photo/video
    • Responsible for proof of work verification
  • Maintain organized property and operational records
  • Follow detailed client-provided procedures and workflows

Car Rental Support

  • Manage routine Turo customer communication
  • Communicate with Turo support when necessary
  • Assist with rental scheduling and customer-related workflows
  • Support the client’s developing private car rental operation
  • Maintain accurate rental and customer information
  • Company is transitioning to run dual tech stack with Turo and one prime rental service (like Enterprise, Alamo, etc)
    • VA must have ability to follow up and pitch this to clients, promoting the transition to private platform

Administrative & Technology Support

  • Work across the client’s existing and newly implemented business applications
  • Use remote desktop systems when required
  • Maintain organized records, trackers, and communications
  • Use AI tools such as Claude or similar platforms to improve recurring workflows where appropriate
  • Identify repetitive tasks that may be streamlined or automated
  • Learn new systems and processes as the business expands

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous business support, operations, executive assistant, or customer service experience required
  • Property management or real estate experience is a strong plus but not required
  • Turo, car rental, or transportation experience is a plus
  • Strong phone, SMS, WhatsApp, and email communication skills
  • Experience coordinating contractors or service providers preferred
  • CRM and business software experience required
  • AI/LLM experience strongly preferred
  • Strong ability to learn complex client-specific processes
  • Ability to navigate and/or the willingness to learn Facebook, Instagram, TikTok business to achieve clients goals

IDEAL CANDIDATE PROFILE

  • Excellent spoken English with a native or near-native accent
  • Comfortable communicating with U.S.-based tenants, customers, contractors, and government offices
  • Highly organized and dependable
  • Strong executive assistant / operations mindset
  • Self-motivated and eager to learn new technology
  • Comfortable using AI tools or highly motivated to learn
  • Interested in a long-term growth position rather than short-term VA work
  • Capable of taking on increasing responsibility over time

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Microsoft Office / Google Workspace
  • Google Voice / VoIP Systems
  • TeamViewer / Remote Desktop Tools
  • AI Tools such as Claude / ChatGPT
  • Property Management / Business Operations Platforms – Client Training Provided
  • Turo – Preferred / Training Provided

Work Schedule

  • Contracted Hours per Week: 20 hours/week per VA (Two part-time VAs to start; one expected to progress toward full-time based on performance)
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: Shift 1- 10:00 AM - 2:30 PM EST (with a 30-minute break); Shift 2- 2:00 PM - 6:30 PM EST
  • (Training will be combined 4- 8 AM EST during the first 3-4 weeks of onboarding)

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support

  • REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level

  • Contracted Hours per Week: 20 hours/week per VA (Two part-time VAs to start; one expected to progress toward full-time based on performance)

  • Daily Working Time: Shift 1- 10:00 AM - 2:30 PM EST (with a 30-minute break); Shift 2- 2:00 PM - 6:30 PM EST

    • (Training will be combined 4- 8 AM EST during the first 3-4 weeks of onboarding)
  • Scheduled Working Days: Monday-Friday

  • REPORTING TO/POC: To Be Determined

  • Number of VAs: 2

  • GENDER PREFERENCE: None

  • LANGUAGES SPOKEN/PREFERENCE: English

  • ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)

  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Operations CPT-11456 Real Estate Transaction Coordinator Virtual Assistant at 20four7VA

Coordinates residential real estate transactions by preparing documents, managing disclosures, tracking signatures, and maintaining files using specialized software.

Mid Remote Posted about 14 hours ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: CPT-11456 Real Estate Transaction Coordinator Virtual Assistant

Independent Contractor – CPT-11456 Real Estate Transaction Coordinator Virtual Assistant/Real Estate VA/Junior-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

An experienced California Realtor is seeking a part-time Real Estate Transaction Coordinator Virtual Assistant to support the paperwork and administrative side of residential real estate transactions.

The primary responsibility is ensuring transaction documents, disclosures, signatures, and files are prepared and maintained accurately. The client has an established checklist and uses SkySlope to track required documents throughout each transaction.

The ideal candidate has direct U.S. real estate transaction coordination experience and is already familiar with common real estate terminology, transaction documents, disclosures, and electronic signature workflows. California experience is preferred but not required.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Transaction & Document Coordination

  • Prepare seller disclosures and other required transaction documents
  • Prepare buyer representation and related paperwork
  • Send documents for electronic signature and follow up on outstanding signatures
  • Review documents for completeness and proper execution
  • Ensure signatures, initials, and required information are in the correct locations
  • Upload completed documents into the appropriate transaction files
  • Assist with basic MLS-related administrative tasks as needed

SkySlope & File Management

  • Maintain transaction files and required documentation within SkySlope
  • Follow established transaction checklists
  • Monitor missing or outstanding forms
  • Upload completed documentation into the appropriate locations
  • Keep files organized and current throughout the transaction
  • Flag missing information or documentation for internal review

Email & Administrative Support

  • Communicate with clients and transaction parties primarily through email
  • Draft clear, professional emails with proper grammar
  • Follow up regarding documents and signatures as directed
  • Maintain organized records and transaction correspondence
  • Assist with additional real estate administrative tasks as needed

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous U.S. real estate transaction coordination experience required
  • Experience with real estate disclosures and transaction paperwork required
  • SkySlope experience strongly preferred
  • DocuSign or similar e-signature experience required
  • California real estate transaction experience is a plus
  • MLS experience preferred
  • Excellent written English communication required
  • Strong attention to detail and document accuracy required
  • General real estate administrative or executive assistant experience is a plus

IDEAL CANDIDATE PROFILE

  • Previous hands-on U.S. real estate transaction coordination experience
  • Extremely detail-oriented and accurate
  • Strong understanding of real estate forms and terminology
  • Excellent written English and grammar
  • Comfortable reviewing paperwork for missing signatures or information
  • Organized and consistent with transaction checklists
  • Able to learn California-specific forms and processes quickly
  • Dependable with strong follow-through

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • SkySlope – Strongly Preferred
  • DocuSign
  • MLS Platforms
  • Email Platforms
  • Microsoft Office / Google Workspace

Work Schedule

  • Contracted Hours per Week: 10 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: Flexible PST Business Hours – TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Real Estate VA
  • REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
  • Contracted Hours per Week: 10 hours/week
  • Daily Working Time: Flexible PST Business Hours – TBD
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Operations Systems Administrator, Remote Field Services

Manages and maintains IT systems infrastructure to support remote field service operations across the organization.

Mid Remote Posted about 14 hours ago Jobicy AI
What this role involves
About Carvana At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana...
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Operations Industry Lead - Retail at Teamshares Presidents Program

Oversees financial performance and strategic alignment across a portfolio of 4-6 small retail businesses, supporting company leaders on P&L management, KPIs, and operational improvements.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

What is Teamshares?

Teamshares is a mission-driven startup that buys small businesses from retiring owners and transitions them into enduring, employee-owned businesses through our software, education, and community products. There wasn’t an easy way for small businesses, which make up 98% of firms in the US economy, to become employee-owned before Teamshares.

We are seeking a strategic, results-oriented Industry Lead to help oversee a group of 4–6 small to mid-sized businesses across the specialty food and beverage retail sector. This is an emerging portfolio leader role reporting to a senior Industry Lead, who retains ultimate P&L ownership for the portfolio. However, you will be accountable for driving financial performance, strategic alignment, and day-to-day portfolio support across the companies you cover. The ideal candidate is analytically rigorous, an emerging coach to business leaders, and a trusted liaison to the parent company.

You will not manage daily operations. Instead, you will drive financial performance through company leaders and your senior Industry Lead. Success in this role requires an ability to balance analytical work with a hands-on understanding of business fundamentals.

Responsibilities:

  • Financial analysis: Support P&L management across the portfolio. Help business leaders build annual plans, and track achievement of revenue, EBITDA, and cash flow targets.
  • Leadership support: Support the leaders of each portfolio company. Develop into a coach and accountability partner over time.
  • Performance management: Track and drive KPIs across businesses. Identify underperformance and work collaboratively to implement turnaround strategies.
  • Change management and execution: Help portfolio companies navigate periods of change, including leadership transitions, process improvements, implementation of new systems or initiatives.
  • Strategic planning: Partner with company leaders to develop growth plans, capital investment strategies, and operational improvements.
  • Reporting and communication: Serve as a point of contact between the network companies and Teamshares. Prepare and present regular updates on performance, risks, and opportunities.
  • Synergy and optimization: Identify and drive cross-portfolio synergies, including shared services, procurement, and best practices.
  • Governance and compliance: Help ensure that all businesses operate within legal, ethical, and financial standards.

Qualifications:

  • 2–3 years in management consulting, investment banking, private equity, FP&A, or business operations, or similarly analytical and high accountability environment.

  • Strong financial acumen: budgeting, forecasting, financial modeling, and performance analysis

  • Demonstrated analytical rigor, including building P&L analyses and operating models from first principles

  • Ability to build trust and influence experienced operators without direct authority

  • Comfortable moving between high-level strategy and detailed financial and operational work

  • Excellent communication and interpersonal skills, with an interest in coaching business leaders

  • Entrepreneurial mindset: Comfortable operating in an environment with imperfect information, evolving priorities, and limited resources.

  • Willingness to travel periodically to portfolio company locations, with the frequency varying based on business needs.

  • Bachelor’s degree in business, finance, economics, or a related field (MBA or similar preferred)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations HubSpot Implementation Specialist at Pavago

Implements and optimizes HubSpot CRM systems across Sales, Marketing, and Service Hubs, configuring workflows, automating processes, migrating data, and enabling clients to maximize platform value.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

  • Configure and optimize HubSpot across:

    • Sales Hub
    • Marketing Hub
    • Service Hub
  • Build and manage:

    • Workflows
    • Automations
    • Pipelines
    • CRM architecture
    • System logic
  • Execute data migrations, including:

    • Data mapping
    • Imports
    • Validation
  • Develop dashboards, reporting, and campaign structures.

  • Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

  • Deliver projects from onboarding through deployment.

  • Participate in:

    • Discovery
    • Strategic planning
    • Configuration
    • Development
    • Testing
    • Go-live support
  • Ensure every implementation aligns with client goals and delivery standards.

  • Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

  • Lead client onboarding and training sessions.

  • Educate clients on HubSpot best practices and platform capabilities.

  • Translate business requirements into scalable HubSpot solutions.

  • Collaborate with:

    • Project Managers
    • Solutions Architects
    • Developers
  • Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

  • Diagnose and resolve HubSpot platform and integration issues.

  • Improve:

    • CRM structure
    • Workflows
    • Reporting
    • Automation
  • Escalate complex technical issues with detailed documentation.

  • Recommend process improvements based on platform performance.

Performance & Documentation

  • Analyze CRM performance and campaign effectiveness.
  • Provide data-driven recommendations for optimization.
  • Maintain accurate project documentation within HubSpot.
  • Ensure documentation remains organized and scalable.

What Success Looks Like

  • HubSpot implementations are delivered successfully and on schedule.
  • Clients confidently adopt and utilize the HubSpot platform.
  • CRM systems remain scalable, organized, and efficient.
  • Automations improve operational efficiency.
  • Data migrations are completed accurately.
  • Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

  • You enjoy solving complex technical and operational challenges.
  • You combine technical expertise with excellent client communication.
  • You thrive in fast-paced consulting environments.
  • You’re highly organized and detail-oriented.
  • You proactively identify opportunities for optimization.
  • You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

  • Proven hands-on experience with:

    • HubSpot Sales Hub
    • HubSpot Marketing Hub
    • HubSpot Service Hub
  • Strong expertise in:

    • CRM architecture
    • Workflows
    • Automation
    • Pipelines
  • Experience with:

    • Data migration
    • System integrations
    • Troubleshooting
    • Platform optimization
  • Ability to manage multiple implementation projects simultaneously.

  • Professional written and spoken English.

  • Experience leading:

    • Client meetings
    • Training sessions
    • Solution workshops
  • Strong analytical and problem-solving skills.

Nice to Have

  • Active HubSpot Certifications or willingness to obtain them.
  • Experience with HubSpot CMS.
  • Background in digital marketing or CRM consulting.
  • Experience working in implementation agencies or consulting environments.
  • Knowledge of API integrations and third-party business applications.

Tech Stack

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • HubSpot CMS
  • Google Workspace
  • Microsoft Office
  • CRM reporting and dashboard tools
  • AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

  • Meet with clients to review implementation progress.
  • Configure HubSpot workflows, pipelines, and automations.
  • Execute data imports and validate CRM data.
  • Troubleshoot platform or integration issues.
  • Build dashboards and reporting.
  • Train clients on HubSpot functionality and best practices.
  • Collaborate with Project Managers, Developers, and Solutions Architects.
  • Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

  • Successful implementation delivery.
  • Project completion within timeline and scope.
  • Client satisfaction.
  • HubSpot adoption and utilization rates.
  • CRM accuracy and data integrity.
  • Workflow and automation performance.
  • Quality assurance and documentation accuracy.

Why This Role Stands Out

  • Work with a leading HubSpot implementation agency.

  • Partner directly with clients to solve meaningful business challenges.

  • Continuous opportunities for HubSpot certifications and professional development.

  • Fully remote role with flexible work arrangements.

  • Collaborative team environment focused on learning and innovation.

  • Career progression into:

    • Senior HubSpot Consultant
    • Solutions Architect
    • CRM Implementation Lead
    • Client Success Leadership

Interview Process

  1. Application Review
  2. Spark Hire Intro Video (3–5 minutes)
  3. Client Interview
  4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

Read the full description
Operations Executive Assistant - EOS Implementer Support (Full-Time / Two-Client Coverage) at FreedUp

Executive Assistant manages workflows, organizes session recordings and notes, and handles administrative operations for EOS implementer and founder using AI tools and project management software.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

FreedUp is seeking a proactive and detail-oriented Executive Assistant (EA) to support a Founder and EOS Implementer who runs quarterly and annual sessions for a portfolio of client businesses. This role is ideal for someone who thrives on structure, follow-through, and turning scattered notes, recordings, and ideas into organized, actionable systems.

We’re a high-performance team with a culture built around accountability, clarity, and efficiency. We’re looking for a proactive, detail-oriented Executive Assistant to directly support our client — helping streamline his session workflow, inbox, and daily operations so he can stay focused on implementing EOS with clients, developing relationships, and writing.

This is a part-time, remote position that requires strong written communication, organizational excellence, and comfort working with AI-assisted tools like Plaud and Ninety.io.

Set up: Shared EA by two executives

Location: Fully Remote- LATAM

Job Type: Full-Time (this role combines two part-time client engagements — approx. 15-20 hrs/week with each client)

Salary: $1000– $1800 per month (based on experience and hours)

  • 3+ years of experience as an Executive Assistant, Operations Coordinator, or similar role supporting senior leadership or a solo consultant/founder.
  • Excellent written and verbal communication skills.
  • Tech-savvy and comfortable working across a varied digital toolset, including AI note-taking and transcription tools.
  • Direct experience with, or strong aptitude for quickly learning, Plaud (AI recording/transcription device) — you’ll be responsible for syncing, organizing, and turning session recordings into polished summaries.
  • Familiarity with, or willingness to learn, Ninety.io or similar EOS software (Ninety, Bloom Growth/Stretti) used to track client rocks, issues, and scorecards.
  • Strong organizational and prioritization abilities; comfortable building a system from scratch when one doesn’t exist yet.
  • Proven ability to manage sensitive information with discretion, including personal and financial details.
  • Proactive, self-directed, and comfortable asking “what’s the best way to capture this?” rather than waiting to be told.
  • Experience managing both business and personal responsibilities for a founder or executive is a plus.
  • Basic knowledge of bookkeeping, invoicing, or QuickBooks preferred.
  • Technical Requirements: Reliable high-speed internet and a modern home office setup.

Key Responsibilities

  • Session Process Management: Own the end-to-end workflow around client sessions (roughly 4–10 per month). Handle pre-session prep (venue confirmation, invoicing, materials), and post-session wrap-up (payment/deposit tracking, updating client records and session trackers). Sync and organize recordings from the Plaud device, and consolidate Plaud transcripts, board photos, and handwritten notes into a single clean session summary.
  • Inbox Management: Triage the inbox daily toward zero using a four-category system (Action Needed, Follow Up, If Interested, Read), archiving rather than deleting. Draft and send routine responses and post-session follow-up emails from templates, and file recurring items (receipts, prospecting/spam) into the right folders.
  • Capture System & Content Support: Build and maintain a single, reliable capture system for to-dos, issues, and article/content ideas that currently live scattered across Google Tasks, Notion, and paper notes. Help transform captured thoughts and session observations into draft articles or content pieces.
  • Client Records & EOS Software: Keep client journey records and session trackers up to date, and maintain data in Ninety.io (or the applicable client’s EOS software) to track ratings, rocks, and outcomes across the client portfolio.
  • Financial & Administrative Support: Manage recurring invoicing for client sessions in QuickBooks, support basic bookkeeping categorization and bank reconciliation, and track personal expense categorization (e.g., via Copilot) as needed.
  • Travel & Event Coordination: Book flights and hotels (including via Marriott Bonvoy), and research and plan the annual multi-week summer trip and other travel logistics.
  • Home & Personal Support: Manage a separate personal inbox (kept distinct from EOS-affiliated email), pay bills, help enroll kids in activities, coordinate vehicle maintenance appointments, and monitor a legacy personal-project inbox.
  • Reporting & Accountability: Provide structured weekly updates on session prep status, inbox status, and outstanding to-dos, and support ongoing refinement of SOPs as new processes are adopted.

Tools & Communication

  • Plaud (AI recording/transcription device) — central to session capture; comfort managing sync, renaming, and summary generation is essential.

  • Ninety.io — primary EOS software for tracking client progress, rocks, and issues.

  • Notion, Google Workspace (Gmail, Calendar, Drive, Tasks), QuickBooks, Claude, ChatGPT, NotebookLM, 11 Reader.

  • Preferred Communication: Text/direct message (daily), email summaries, weekly check-in calls.

  • International experience

  • Opportunity to work remotely from anywhere

  • Supportive and collaborative team environment

  • Learning and development opportunities

  • Potential Performance Bonuses

  • PTO

  • HMO after 3 months

Read the full description
Operations Executive Assistant - EOS Implementer Support (Full-Time / Two-Client Coverage) at FreedUp

Executive Assistant manages session workflows, organizes recordings and notes, and coordinates daily operations for two EOS Implementer executives using AI tools and project management software.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

FreedUp is seeking a proactive and detail-oriented Executive Assistant (EA) to support a Founder and EOS Implementer who runs quarterly and annual sessions for a portfolio of client businesses. This role is ideal for someone who thrives on structure, follow-through, and turning scattered notes, recordings, and ideas into organized, actionable systems.

We’re a high-performance team with a culture built around accountability, clarity, and efficiency. We’re looking for a proactive, detail-oriented Executive Assistant to directly support our client — helping streamline his session workflow, inbox, and daily operations so he can stay focused on implementing EOS with clients, developing relationships, and writing.

This is a part-time, remote position that requires strong written communication, organizational excellence, and comfort working with AI-assisted tools like Plaud and Ninety.io.

Set up: Shared EA by two executives

Location: Fully Remote- LATAM

Job Type: Full-Time (this role combines two part-time client engagements — approx. 15-20 hrs/week with each client)

Salary: $1000– $1800 per month (based on experience and hours)

  • 3+ years of experience as an Executive Assistant, Operations Coordinator, or similar role supporting senior leadership or a solo consultant/founder.
  • Excellent written and verbal communication skills.
  • Tech-savvy and comfortable working across a varied digital toolset, including AI note-taking and transcription tools.
  • Direct experience with, or strong aptitude for quickly learning, Plaud (AI recording/transcription device) — you’ll be responsible for syncing, organizing, and turning session recordings into polished summaries.
  • Familiarity with, or willingness to learn, Ninety.io or similar EOS software (Ninety, Bloom Growth/Stretti) used to track client rocks, issues, and scorecards.
  • Strong organizational and prioritization abilities; comfortable building a system from scratch when one doesn’t exist yet.
  • Proven ability to manage sensitive information with discretion, including personal and financial details.
  • Proactive, self-directed, and comfortable asking “what’s the best way to capture this?” rather than waiting to be told.
  • Experience managing both business and personal responsibilities for a founder or executive is a plus.
  • Basic knowledge of bookkeeping, invoicing, or QuickBooks preferred.
  • Technical Requirements: Reliable high-speed internet and a modern home office setup.

Key Responsibilities

  • Session Process Management: Own the end-to-end workflow around client sessions (roughly 4–10 per month). Handle pre-session prep (venue confirmation, invoicing, materials), and post-session wrap-up (payment/deposit tracking, updating client records and session trackers). Sync and organize recordings from the Plaud device, and consolidate Plaud transcripts, board photos, and handwritten notes into a single clean session summary.
  • Inbox Management: Triage the inbox daily toward zero using a four-category system (Action Needed, Follow Up, If Interested, Read), archiving rather than deleting. Draft and send routine responses and post-session follow-up emails from templates, and file recurring items (receipts, prospecting/spam) into the right folders.
  • Capture System & Content Support: Build and maintain a single, reliable capture system for to-dos, issues, and article/content ideas that currently live scattered across Google Tasks, Notion, and paper notes. Help transform captured thoughts and session observations into draft articles or content pieces.
  • Client Records & EOS Software: Keep client journey records and session trackers up to date, and maintain data in Ninety.io (or the applicable client’s EOS software) to track ratings, rocks, and outcomes across the client portfolio.
  • Financial & Administrative Support: Manage recurring invoicing for client sessions in QuickBooks, support basic bookkeeping categorization and bank reconciliation, and track personal expense categorization (e.g., via Copilot) as needed.
  • Travel & Event Coordination: Book flights and hotels (including via Marriott Bonvoy), and research and plan the annual multi-week summer trip and other travel logistics.
  • Home & Personal Support: Manage a separate personal inbox (kept distinct from EOS-affiliated email), pay bills, help enroll kids in activities, coordinate vehicle maintenance appointments, and monitor a legacy personal-project inbox.
  • Reporting & Accountability: Provide structured weekly updates on session prep status, inbox status, and outstanding to-dos, and support ongoing refinement of SOPs as new processes are adopted.

Tools & Communication

  • Plaud (AI recording/transcription device) — central to session capture; comfort managing sync, renaming, and summary generation is essential.

  • Ninety.io — primary EOS software for tracking client progress, rocks, and issues.

  • Notion, Google Workspace (Gmail, Calendar, Drive, Tasks), QuickBooks, Claude, ChatGPT, NotebookLM, 11 Reader.

  • Preferred Communication: Text/direct message (daily), email summaries, weekly check-in calls.

  • International experience

  • Opportunity to work remotely from anywhere

  • Supportive and collaborative team environment

  • Learning and development opportunities

  • Potential Performance Bonuses

  • PTO

  • HMO after 3 months

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Operations Hazard Mitigation Specialist at Tidal Basin Group

Manages hazard mitigation grant programs for government entities, coordinating projects, writing mitigation plans, and providing technical assistance on FEMA funding initiatives.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

THIS IS A TEMPORARY EMPLOYMENT OPPORTUNITY

Position Summary

We are seeking multiple Mitigation Grant Management professionals to provide project specific services in support of our clients’ and government entities’ mitigation initiatives. The ideal candidates will be dynamic mitigation grant management professionals with a solid understanding of Hazard Mitigation Assistance Programs, benefit cost analysis (BCA), as well as 404 and 406 mitigation programs. Candidates should be experienced in working directly with clients, establishing and meeting goals, and managing multiple projects.  Subject matter expertise in hazard mitigation and emerging trends in resiliency are a must.

Job Duties and Responsibilities

An in-depth knowledge of disaster related mitigation programs to include the Federal Emergency Management Agency (FEMA) Hazard Mitigation Assistance (HMA), including Hazard Mitigation Grant Program (HMGP), Building Resilient Infrastructure and Communities (BRIC), Flood Mitigation Assistance (FMA); and Section 406 Hazard Mitigation.

  • Ensure the coordination of the collection, distribution, and maintenance of HM funding and/or disaster-related information is properly disseminated.
  • Serve as a coordinator and liaison to client counterparts regarding the implementation of FEMA mitigation grant programs.
  • Write, develop, and/or review Mitigation plans.
  • Coordinate with other FEMA programs, such as the Public Assistance mitigation activities under Section 406 of the Stafford Act. Perform the full range of implementation and managing activities for these programs.
  • Provide the client with insight and coordination of technical assistance and participate in the coordination of project eligibility through analysis including technical feasibility, cost management, extensions, and project appeals of Hazard Mitigation Grant Program (HMGP) project applications. Present the program and technical requirements to a varied professional audience.
  • Provide technical assistance to our clients in support of their HMA Grants’ goals and objectives.

Required Skills and Competencies

  • High proficiency with Adobe Acrobat and Microsoft Office Suite applications, and ability to quickly learn new computer software, programs, and utilize various video conferencing tools.
  • Strong verbal and written communication skills.
  • Must be self-motivated, responsible, and confident with a commitment to integrity.
  • Must be detail oriented, very organized, and able to prioritize multiple projects and meet deadlines.

Required Education and Experience:

  • A bachelor’s degree in Emergency Management, Engineering, or a related field or, if no degree, must have a minimum of five (5) years of related experience.
  • Minimum of 3 years of professional experience working in the FEMA Public Assistance grant program and/or FEMA Hazard Mitigation Assistance program.
  • Experience working with Federal, State and Local Governments on the HMA program.
  • Project management or personnel/team management experience preferred.
  • Must have a valid driver’s license and acceptable driving record.
  • Enhanced background screening may be required by the client.

Job Description Disclaimer

This position description incorporates the job’s core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.

Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which includes Tidal Basin Government Consulting, LLC, are an Equal Employment Opportunity Employer.

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Operations Industry Lead - Retail at Teamshares Presidents Program

Oversees financial performance, strategic alignment, and day-to-day support for a portfolio of 4-6 small retail businesses, acting as coach and accountability partner to business leaders.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

What is Teamshares?

Teamshares is a mission-driven startup that buys small businesses from retiring owners and transitions them into enduring, employee-owned businesses through our software, education, and community products. There wasn’t an easy way for small businesses, which make up 98% of firms in the US economy, to become employee-owned before Teamshares.

We are seeking a strategic, results-oriented Industry Lead to help oversee a group of 4–6 small to mid-sized businesses across the specialty food and beverage retail sector. This is an emerging portfolio leader role reporting to a senior Industry Lead, who retains ultimate P&L ownership for the portfolio. However, you will be accountable for driving financial performance, strategic alignment, and day-to-day portfolio support across the companies you cover. The ideal candidate is analytically rigorous, an emerging coach to business leaders, and a trusted liaison to the parent company.

You will not manage daily operations. Instead, you will drive financial performance through company leaders and your senior Industry Lead. Success in this role requires an ability to balance analytical work with a hands-on understanding of business fundamentals.

Responsibilities:

  • Financial analysis: Support P&L management across the portfolio. Help business leaders build annual plans, and track achievement of revenue, EBITDA, and cash flow targets.
  • Leadership support: Support the leaders of each portfolio company. Develop into a coach and accountability partner over time.
  • Performance management: Track and drive KPIs across businesses. Identify underperformance and work collaboratively to implement turnaround strategies.
  • Change management and execution: Help portfolio companies navigate periods of change, including leadership transitions, process improvements, implementation of new systems or initiatives.
  • Strategic planning: Partner with company leaders to develop growth plans, capital investment strategies, and operational improvements.
  • Reporting and communication: Serve as a point of contact between the network companies and Teamshares. Prepare and present regular updates on performance, risks, and opportunities.
  • Synergy and optimization: Identify and drive cross-portfolio synergies, including shared services, procurement, and best practices.
  • Governance and compliance: Help ensure that all businesses operate within legal, ethical, and financial standards.

Qualifications:

  • 2–3 years in management consulting, investment banking, private equity, FP&A, or business operations, or similarly analytical and high accountability environment.

  • Strong financial acumen: budgeting, forecasting, financial modeling, and performance analysis

  • Demonstrated analytical rigor, including building P&L analyses and operating models from first principles

  • Ability to build trust and influence experienced operators without direct authority

  • Comfortable moving between high-level strategy and detailed financial and operational work

  • Excellent communication and interpersonal skills, with an interest in coaching business leaders

  • Entrepreneurial mindset: Comfortable operating in an environment with imperfect information, evolving priorities, and limited resources.

  • Willingness to travel periodically to portfolio company locations, with the frequency varying based on business needs.

  • Bachelor’s degree in business, finance, economics, or a related field (MBA or similar preferred)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations HubSpot Implementation Specialist at Pavago

Implements and optimizes HubSpot CRM systems across sales, marketing, and service hubs, configures workflows and automations, migrates data, and enables clients through training and consulting.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

  • Configure and optimize HubSpot across:

    • Sales Hub
    • Marketing Hub
    • Service Hub
  • Build and manage:

    • Workflows
    • Automations
    • Pipelines
    • CRM architecture
    • System logic
  • Execute data migrations, including:

    • Data mapping
    • Imports
    • Validation
  • Develop dashboards, reporting, and campaign structures.

  • Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

  • Deliver projects from onboarding through deployment.

  • Participate in:

    • Discovery
    • Strategic planning
    • Configuration
    • Development
    • Testing
    • Go-live support
  • Ensure every implementation aligns with client goals and delivery standards.

  • Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

  • Lead client onboarding and training sessions.

  • Educate clients on HubSpot best practices and platform capabilities.

  • Translate business requirements into scalable HubSpot solutions.

  • Collaborate with:

    • Project Managers
    • Solutions Architects
    • Developers
  • Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

  • Diagnose and resolve HubSpot platform and integration issues.

  • Improve:

    • CRM structure
    • Workflows
    • Reporting
    • Automation
  • Escalate complex technical issues with detailed documentation.

  • Recommend process improvements based on platform performance.

Performance & Documentation

  • Analyze CRM performance and campaign effectiveness.
  • Provide data-driven recommendations for optimization.
  • Maintain accurate project documentation within HubSpot.
  • Ensure documentation remains organized and scalable.

What Success Looks Like

  • HubSpot implementations are delivered successfully and on schedule.
  • Clients confidently adopt and utilize the HubSpot platform.
  • CRM systems remain scalable, organized, and efficient.
  • Automations improve operational efficiency.
  • Data migrations are completed accurately.
  • Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

  • You enjoy solving complex technical and operational challenges.
  • You combine technical expertise with excellent client communication.
  • You thrive in fast-paced consulting environments.
  • You’re highly organized and detail-oriented.
  • You proactively identify opportunities for optimization.
  • You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

  • Proven hands-on experience with:

    • HubSpot Sales Hub
    • HubSpot Marketing Hub
    • HubSpot Service Hub
  • Strong expertise in:

    • CRM architecture
    • Workflows
    • Automation
    • Pipelines
  • Experience with:

    • Data migration
    • System integrations
    • Troubleshooting
    • Platform optimization
  • Ability to manage multiple implementation projects simultaneously.

  • Professional written and spoken English.

  • Experience leading:

    • Client meetings
    • Training sessions
    • Solution workshops
  • Strong analytical and problem-solving skills.

Nice to Have

  • Active HubSpot Certifications or willingness to obtain them.
  • Experience with HubSpot CMS.
  • Background in digital marketing or CRM consulting.
  • Experience working in implementation agencies or consulting environments.
  • Knowledge of API integrations and third-party business applications.

Tech Stack

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • HubSpot CMS
  • Google Workspace
  • Microsoft Office
  • CRM reporting and dashboard tools
  • AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

  • Meet with clients to review implementation progress.
  • Configure HubSpot workflows, pipelines, and automations.
  • Execute data imports and validate CRM data.
  • Troubleshoot platform or integration issues.
  • Build dashboards and reporting.
  • Train clients on HubSpot functionality and best practices.
  • Collaborate with Project Managers, Developers, and Solutions Architects.
  • Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

  • Successful implementation delivery.
  • Project completion within timeline and scope.
  • Client satisfaction.
  • HubSpot adoption and utilization rates.
  • CRM accuracy and data integrity.
  • Workflow and automation performance.
  • Quality assurance and documentation accuracy.

Why This Role Stands Out

  • Work with a leading HubSpot implementation agency.

  • Partner directly with clients to solve meaningful business challenges.

  • Continuous opportunities for HubSpot certifications and professional development.

  • Fully remote role with flexible work arrangements.

  • Collaborative team environment focused on learning and innovation.

  • Career progression into:

    • Senior HubSpot Consultant
    • Solutions Architect
    • CRM Implementation Lead
    • Client Success Leadership

Interview Process

  1. Application Review
  2. Spark Hire Intro Video (3–5 minutes)
  3. Client Interview
  4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

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Operations Partner Concierge

Provides operational support and coordination to partner field teams, ensuring alignment, enablement, and timely communication across sales and technical functions.

Mid Posted 2 days ago Jobicy AI
What this role involves
About the Role The Partner Concierge serves as the primary operational interface for partner field teams, both sales and technical — ensuring they receive timely support, alignment, enablement, and communication....
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Operations Revenue Operations Systems Administrator (Hybrid @ Bellevue, WA) at OfferUp

Administers and optimizes multi-platform revenue operations systems (Salesforce, Zuora, Zendesk, HubSpot) across CRM, billing, support, and marketing functions.

Mid Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

About the Role

OfferUp is looking for a Revenue Operations Systems Administrator to join our Revenue Operations team. This is intentionally a multi-platform role spanning CRM, billing, customer support, marketing, and revenue intelligence, including Salesforce, Zuora, Zendesk, HubSpot, and Zoom Revenue Accelerator. We don’t expect candidates to arrive as experts in every tool in our stack. We do expect the technical aptitude to become one.

You’ll own technical execution within a roadmap and priority framework set by the RevOps Manager. We expect you to investigate problems, recommend solutions, and independently drive work through implementation, testing, deployment, and documentation. You’ll have meaningful autonomy in how problems are solved, while broader systems strategy, architecture, and prioritization remain with the RevOps Manager.

This is an opportunity to grow beyond a single-platform admin role. You’ll work across CRM, billing, customer support, marketing, and revenue intelligence systems with meaningful production ownership from day one, alongside modern AI-assisted development practices and direct access to the person setting architecture. As the RevOps Systems function grows, you’ll have the opportunity to become a foundational source of technical and operational knowledge for the team, and to grow into owning more of that architecture yourself.

What You’ll Do

  • Salesforce Administration: Own execution across user management, permissions and access, Flow automation, custom objects and fields, data quality, integrations, reporting, and dashboards. Independently translate business and system requirements into reliable technical solutions, escalating architectural decisions and material trade-offs when appropriate. Example scope: sharing-rule and permission-set fixes for CRM sync parity, UTM/attribution field configuration, lead-routing troubleshooting.
  • Zuora Operations: Own billing workflows, subscription lifecycle management, product catalog updates, and pricing and general configuration. Example scope: product catalog and rate plan updates, subscription amendment troubleshooting for CS-escalated billing disputes.
  • Zendesk Configuration: Maintain and evolve ticket views, automation, triggers, macros, and reporting for CS and Risk. Example scope: after-hours routing triggers, time-tracking field setup, containment/reporting fixes.
  • HubSpot Maintenance: Support marketing-to-sales pipeline hygiene, list management, form configuration, and Salesforce↔HubSpot sync troubleshooting.
  • Broader Stack Support: Build functional knowledge of Zoom Revenue Accelerator and other tools in the revenue stack. Be the person who knows how the pieces connect.
  • Release & Change Management: Own the deployment lifecycle for changes across our stack, including Git-based branching (via GitHub), sandbox testing, PR-reviewed deploys, staged rollouts, and rollback planning. Coordinate timing and communication so changes don’t disrupt live Sales and CS workflows.
  • AI-Assisted Execution: Use AI coding assistants (we use Claude Code) to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment. This is now core to how RevOps work gets done here, not a nice-to-have.
  • KTLO Operations: Triage, investigate, and resolve inbound system requests from Sales and CS, proposing fixes and driving them through implementation without requiring escalation on routine issues.
  • Documentation & Runbooks: Build and maintain internal documentation for system configurations, workflows, and operational processes.
  • Cross-Training: Cross-train with the RevOps Manager on all major instances so OfferUp has operational continuity during PTO, leave, or team transitions.

What We’re Looking For

  • Typically 4+ years of experience in Revenue Operations, Sales Operations, Business Systems, or a closely related field, with demonstrated ownership of production revenue systems
  • Hands-on Salesforce administration experience required; Salesforce Admin (ADM 201) certification strongly preferred
  • Exposure to Zuora or a comparable subscription/billing platform (Chargebee, Stripe Billing, etc.)
  • Familiarity with Zendesk or a comparable CS helpdesk platform
  • Experience with structured release management in a live production environment (Git/GitHub branching, PR review, sandbox/staging validation, and rollback planning), ideally on systems that sales or support teams depend on in real time
  • Practical experience using AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment
  • Strong documentation instincts: you write down how things work so others can follow
  • Able to work independently from a problem statement to a shipped solution, while recognizing the line between execution decisions and architectural ones

Nice to Have

  • Apex fluency: comfortable reading and debugging existing code, and recognizing when a Flow-only approach won’t cut it
  • HubSpot experience
  • Zoom Revenue Accelerator or comparable conversation intelligence platform
  • Background supporting a two-sided or consumer marketplace business
  • Experience supporting both a direct sales team and a customer success team
  • Prior experience as an early/foundational hire in a RevOps or systems function at a scaling company

Compensation Range: $130,000 - $145,000

OfferUp offers a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries within our ranges are determined through a variety of factors, including but not limited to education, experience, knowledge, skills, and geography. All roles will receive equity in OfferUp as part of their compensation, the amount of equity varying depending on the individual’s level and experience.

Benefits (all US roles): In addition to our compensation package, this role is eligible to enroll in health insurance, healthcare savings and spending accounts, retirement savings benefits (401(k) plan with match), basic and voluntary life insurance, disability benefits, and paid time off for sick leave, family and/or medical leave, vacation, and 12 company holidays. In regard to vacation time, OfferUp has a flexible vacation policy, and, in general, full-time, exempt employees will be expected to take 3-5 weeks (15-30 days) of pre-planned vacation time per year. Vacation needs are flexible and will naturally vary from year to year based on individual circumstances and business needs. In regard to sick time, all full-time employees (exempt and non-exempt) will be granted 12 days (96 hours) of sick time per year (pro-rated if the start date is other than January 1). Your recruiter can share more details about specific benefits during the interview process.

About OfferUp:

OfferUp is dedicated to creating the simplest and most trusted way for people to buy, sell, and connect in their local communities. One of the top local marketplace apps for local buyers and sellers in the U.S., OfferUp makes it easy for people to discover more of what they need—from great deals and secondhand goods to jobs, services, home rentals, and more—right in their own communities. Our trusted platform empowers millions to connect, thrive, and move life forward.

Available on iOS and Android, OfferUp has consistently ranked among the top shopping apps. Founded in 2011 and based in Bellevue, WA, OfferUp serves local markets nationwide and was used by more than 1 in 6 adults in the U.S. in 2024. OfferUp is backed by leading investors, including Andreessen Horowitz, Warburg Pincus, GGV Capital, T. Rowe Price, and Coatue Management. https://about.offerup.com

More About OfferUp At a Glance

  • Top 10 Shopping app in the App Store and Google Play Store for three years
  • 15%+ of adults in several major markets use OfferUp every month (LA, Miami, Phoenix, Seattle, Las Vegas, Riverside, Orlando)
  • OfferUp works directly with nearly 2000 US law enforcement agencies to build trust in local communities

OfferUp is unleashing the power of local, and we’ve built a dynamic team to do it. To learn more about working at OfferUp, check out https://about.offerup.com/people

OfferUp provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, OfferUp complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

OfferUp expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OfferUp’s employees to perform their job duties may result in discipline up to and including discharge.

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Operations Revenue Operations Systems Administrator (Hybrid @ Bellevue, WA) at OfferUp

Administers and optimizes multiple revenue operations platforms (Salesforce, Zuora, Zendesk, HubSpot) to support CRM, billing, customer support, and marketing workflows.

Mid Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

About the Role

OfferUp is looking for a Revenue Operations Systems Administrator to join our Revenue Operations team. This is intentionally a multi-platform role spanning CRM, billing, customer support, marketing, and revenue intelligence, including Salesforce, Zuora, Zendesk, HubSpot, and Zoom Revenue Accelerator. We don’t expect candidates to arrive as experts in every tool in our stack. We do expect the technical aptitude to become one.

You’ll own technical execution within a roadmap and priority framework set by the RevOps Manager. We expect you to investigate problems, recommend solutions, and independently drive work through implementation, testing, deployment, and documentation. You’ll have meaningful autonomy in how problems are solved, while broader systems strategy, architecture, and prioritization remain with the RevOps Manager.

This is an opportunity to grow beyond a single-platform admin role. You’ll work across CRM, billing, customer support, marketing, and revenue intelligence systems with meaningful production ownership from day one, alongside modern AI-assisted development practices and direct access to the person setting architecture. As the RevOps Systems function grows, you’ll have the opportunity to become a foundational source of technical and operational knowledge for the team, and to grow into owning more of that architecture yourself.

What You’ll Do

  • Salesforce Administration: Own execution across user management, permissions and access, Flow automation, custom objects and fields, data quality, integrations, reporting, and dashboards. Independently translate business and system requirements into reliable technical solutions, escalating architectural decisions and material trade-offs when appropriate. Example scope: sharing-rule and permission-set fixes for CRM sync parity, UTM/attribution field configuration, lead-routing troubleshooting.
  • Zuora Operations: Own billing workflows, subscription lifecycle management, product catalog updates, and pricing and general configuration. Example scope: product catalog and rate plan updates, subscription amendment troubleshooting for CS-escalated billing disputes.
  • Zendesk Configuration: Maintain and evolve ticket views, automation, triggers, macros, and reporting for CS and Risk. Example scope: after-hours routing triggers, time-tracking field setup, containment/reporting fixes.
  • HubSpot Maintenance: Support marketing-to-sales pipeline hygiene, list management, form configuration, and Salesforce↔HubSpot sync troubleshooting.
  • Broader Stack Support: Build functional knowledge of Zoom Revenue Accelerator and other tools in the revenue stack. Be the person who knows how the pieces connect.
  • Release & Change Management: Own the deployment lifecycle for changes across our stack, including Git-based branching (via GitHub), sandbox testing, PR-reviewed deploys, staged rollouts, and rollback planning. Coordinate timing and communication so changes don’t disrupt live Sales and CS workflows.
  • AI-Assisted Execution: Use AI coding assistants (we use Claude Code) to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment. This is now core to how RevOps work gets done here, not a nice-to-have.
  • KTLO Operations: Triage, investigate, and resolve inbound system requests from Sales and CS, proposing fixes and driving them through implementation without requiring escalation on routine issues.
  • Documentation & Runbooks: Build and maintain internal documentation for system configurations, workflows, and operational processes.
  • Cross-Training: Cross-train with the RevOps Manager on all major instances so OfferUp has operational continuity during PTO, leave, or team transitions.

What We’re Looking For

  • Typically 4+ years of experience in Revenue Operations, Sales Operations, Business Systems, or a closely related field, with demonstrated ownership of production revenue systems
  • Hands-on Salesforce administration experience required; Salesforce Admin (ADM 201) certification strongly preferred
  • Exposure to Zuora or a comparable subscription/billing platform (Chargebee, Stripe Billing, etc.)
  • Familiarity with Zendesk or a comparable CS helpdesk platform
  • Experience with structured release management in a live production environment (Git/GitHub branching, PR review, sandbox/staging validation, and rollback planning), ideally on systems that sales or support teams depend on in real time
  • Practical experience using AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment
  • Strong documentation instincts: you write down how things work so others can follow
  • Able to work independently from a problem statement to a shipped solution, while recognizing the line between execution decisions and architectural ones

Nice to Have

  • Apex fluency: comfortable reading and debugging existing code, and recognizing when a Flow-only approach won’t cut it
  • HubSpot experience
  • Zoom Revenue Accelerator or comparable conversation intelligence platform
  • Background supporting a two-sided or consumer marketplace business
  • Experience supporting both a direct sales team and a customer success team
  • Prior experience as an early/foundational hire in a RevOps or systems function at a scaling company

Compensation Range: $130,000 - $145,000

OfferUp offers a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries within our ranges are determined through a variety of factors, including but not limited to education, experience, knowledge, skills, and geography. All roles will receive equity in OfferUp as part of their compensation, the amount of equity varying depending on the individual’s level and experience.

Benefits (all US roles): In addition to our compensation package, this role is eligible to enroll in health insurance, healthcare savings and spending accounts, retirement savings benefits (401(k) plan with match), basic and voluntary life insurance, disability benefits, and paid time off for sick leave, family and/or medical leave, vacation, and 12 company holidays. In regard to vacation time, OfferUp has a flexible vacation policy, and, in general, full-time, exempt employees will be expected to take 3-5 weeks (15-30 days) of pre-planned vacation time per year. Vacation needs are flexible and will naturally vary from year to year based on individual circumstances and business needs. In regard to sick time, all full-time employees (exempt and non-exempt) will be granted 12 days (96 hours) of sick time per year (pro-rated if the start date is other than January 1). Your recruiter can share more details about specific benefits during the interview process.

About OfferUp:

OfferUp is dedicated to creating the simplest and most trusted way for people to buy, sell, and connect in their local communities. One of the top local marketplace apps for local buyers and sellers in the U.S., OfferUp makes it easy for people to discover more of what they need—from great deals and secondhand goods to jobs, services, home rentals, and more—right in their own communities. Our trusted platform empowers millions to connect, thrive, and move life forward.

Available on iOS and Android, OfferUp has consistently ranked among the top shopping apps. Founded in 2011 and based in Bellevue, WA, OfferUp serves local markets nationwide and was used by more than 1 in 6 adults in the U.S. in 2024. OfferUp is backed by leading investors, including Andreessen Horowitz, Warburg Pincus, GGV Capital, T. Rowe Price, and Coatue Management. https://about.offerup.com

More About OfferUp At a Glance

  • Top 10 Shopping app in the App Store and Google Play Store for three years
  • 15%+ of adults in several major markets use OfferUp every month (LA, Miami, Phoenix, Seattle, Las Vegas, Riverside, Orlando)
  • OfferUp works directly with nearly 2000 US law enforcement agencies to build trust in local communities

OfferUp is unleashing the power of local, and we’ve built a dynamic team to do it. To learn more about working at OfferUp, check out https://about.offerup.com/people

OfferUp provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, OfferUp complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

OfferUp expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OfferUp’s employees to perform their job duties may result in discipline up to and including discharge.

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Operations Revenue Operations Systems Administrator (Hybrid @ Bellevue, WA) at OfferUp

Administers and optimizes multi-platform revenue operations systems including Salesforce, Zuora, Zendesk, and HubSpot to support billing, CRM, and customer support workflows.

Mid Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

About the Role

OfferUp is looking for a Revenue Operations Systems Administrator to join our Revenue Operations team. This is intentionally a multi-platform role spanning CRM, billing, customer support, marketing, and revenue intelligence, including Salesforce, Zuora, Zendesk, HubSpot, and Zoom Revenue Accelerator. We don’t expect candidates to arrive as experts in every tool in our stack. We do expect the technical aptitude to become one.

You’ll own technical execution within a roadmap and priority framework set by the RevOps Manager. We expect you to investigate problems, recommend solutions, and independently drive work through implementation, testing, deployment, and documentation. You’ll have meaningful autonomy in how problems are solved, while broader systems strategy, architecture, and prioritization remain with the RevOps Manager.

This is an opportunity to grow beyond a single-platform admin role. You’ll work across CRM, billing, customer support, marketing, and revenue intelligence systems with meaningful production ownership from day one, alongside modern AI-assisted development practices and direct access to the person setting architecture. As the RevOps Systems function grows, you’ll have the opportunity to become a foundational source of technical and operational knowledge for the team, and to grow into owning more of that architecture yourself.

What You’ll Do

  • Salesforce Administration: Own execution across user management, permissions and access, Flow automation, custom objects and fields, data quality, integrations, reporting, and dashboards. Independently translate business and system requirements into reliable technical solutions, escalating architectural decisions and material trade-offs when appropriate. Example scope: sharing-rule and permission-set fixes for CRM sync parity, UTM/attribution field configuration, lead-routing troubleshooting.
  • Zuora Operations: Own billing workflows, subscription lifecycle management, product catalog updates, and pricing and general configuration. Example scope: product catalog and rate plan updates, subscription amendment troubleshooting for CS-escalated billing disputes.
  • Zendesk Configuration: Maintain and evolve ticket views, automation, triggers, macros, and reporting for CS and Risk. Example scope: after-hours routing triggers, time-tracking field setup, containment/reporting fixes.
  • HubSpot Maintenance: Support marketing-to-sales pipeline hygiene, list management, form configuration, and Salesforce↔HubSpot sync troubleshooting.
  • Broader Stack Support: Build functional knowledge of Zoom Revenue Accelerator and other tools in the revenue stack. Be the person who knows how the pieces connect.
  • Release & Change Management: Own the deployment lifecycle for changes across our stack, including Git-based branching (via GitHub), sandbox testing, PR-reviewed deploys, staged rollouts, and rollback planning. Coordinate timing and communication so changes don’t disrupt live Sales and CS workflows.
  • AI-Assisted Execution: Use AI coding assistants (we use Claude Code) to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment. This is now core to how RevOps work gets done here, not a nice-to-have.
  • KTLO Operations: Triage, investigate, and resolve inbound system requests from Sales and CS, proposing fixes and driving them through implementation without requiring escalation on routine issues.
  • Documentation & Runbooks: Build and maintain internal documentation for system configurations, workflows, and operational processes.
  • Cross-Training: Cross-train with the RevOps Manager on all major instances so OfferUp has operational continuity during PTO, leave, or team transitions.

What We’re Looking For

  • Typically 4+ years of experience in Revenue Operations, Sales Operations, Business Systems, or a closely related field, with demonstrated ownership of production revenue systems
  • Hands-on Salesforce administration experience required; Salesforce Admin (ADM 201) certification strongly preferred
  • Exposure to Zuora or a comparable subscription/billing platform (Chargebee, Stripe Billing, etc.)
  • Familiarity with Zendesk or a comparable CS helpdesk platform
  • Experience with structured release management in a live production environment (Git/GitHub branching, PR review, sandbox/staging validation, and rollback planning), ideally on systems that sales or support teams depend on in real time
  • Practical experience using AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment
  • Strong documentation instincts: you write down how things work so others can follow
  • Able to work independently from a problem statement to a shipped solution, while recognizing the line between execution decisions and architectural ones

Nice to Have

  • Apex fluency: comfortable reading and debugging existing code, and recognizing when a Flow-only approach won’t cut it
  • HubSpot experience
  • Zoom Revenue Accelerator or comparable conversation intelligence platform
  • Background supporting a two-sided or consumer marketplace business
  • Experience supporting both a direct sales team and a customer success team
  • Prior experience as an early/foundational hire in a RevOps or systems function at a scaling company

Compensation Range: $130,000 - $145,000

OfferUp offers a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries within our ranges are determined through a variety of factors, including but not limited to education, experience, knowledge, skills, and geography. All roles will receive equity in OfferUp as part of their compensation, the amount of equity varying depending on the individual’s level and experience.

Benefits (all US roles): In addition to our compensation package, this role is eligible to enroll in health insurance, healthcare savings and spending accounts, retirement savings benefits (401(k) plan with match), basic and voluntary life insurance, disability benefits, and paid time off for sick leave, family and/or medical leave, vacation, and 12 company holidays. In regard to vacation time, OfferUp has a flexible vacation policy, and, in general, full-time, exempt employees will be expected to take 3-5 weeks (15-30 days) of pre-planned vacation time per year. Vacation needs are flexible and will naturally vary from year to year based on individual circumstances and business needs. In regard to sick time, all full-time employees (exempt and non-exempt) will be granted 12 days (96 hours) of sick time per year (pro-rated if the start date is other than January 1). Your recruiter can share more details about specific benefits during the interview process.

About OfferUp:

OfferUp is dedicated to creating the simplest and most trusted way for people to buy, sell, and connect in their local communities. One of the top local marketplace apps for local buyers and sellers in the U.S., OfferUp makes it easy for people to discover more of what they need—from great deals and secondhand goods to jobs, services, home rentals, and more—right in their own communities. Our trusted platform empowers millions to connect, thrive, and move life forward.

Available on iOS and Android, OfferUp has consistently ranked among the top shopping apps. Founded in 2011 and based in Bellevue, WA, OfferUp serves local markets nationwide and was used by more than 1 in 6 adults in the U.S. in 2024. OfferUp is backed by leading investors, including Andreessen Horowitz, Warburg Pincus, GGV Capital, T. Rowe Price, and Coatue Management. https://about.offerup.com

More About OfferUp At a Glance

  • Top 10 Shopping app in the App Store and Google Play Store for three years
  • 15%+ of adults in several major markets use OfferUp every month (LA, Miami, Phoenix, Seattle, Las Vegas, Riverside, Orlando)
  • OfferUp works directly with nearly 2000 US law enforcement agencies to build trust in local communities

OfferUp is unleashing the power of local, and we’ve built a dynamic team to do it. To learn more about working at OfferUp, check out https://about.offerup.com/people

OfferUp provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, OfferUp complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

OfferUp expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OfferUp’s employees to perform their job duties may result in discipline up to and including discharge.

Read the full description
Operations Chime Financial, Inc: CX Partner Manager

Manages BPO partner performance, SLAs, and operational efficiency while driving cross-functional initiatives to improve member experience and business outcomes.

Mid Remote Posted 3 days ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, USA

About the role

We are hiring a Partner Manager to help strengthen and scale partner-delivered operations across our global support ecosystem on the Partner Strategy and Operations team. As our Partner Manager, you will own performance governance for assigned BPO partners, helping ensure partners deliver consistent, high-quality, efficient member experiences. You will use data to diagnose performance trends, identify root causes, and drive clear action plans with internal teams and external partner leaders. You will play a hands-on role in partner governance, business reviews, escalation management, and operational initiatives that improve frontline execution and member outcomes.

The base salary offered for this role and level of experience will begin at $105,000.00 and up to $145,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes.
  • Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact.
  • Translate operational performance trends into root-cause insights, risk assessments, and data-backed recommendations.
  • Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, and ensuring sustained follow-through.
  • Lead complex, cross-functional initiatives that improve member and service experience, from problem definition and stakeholder alignment through execution, change management, and post-launch measurement.
  • Partner closely with Disputes Experience, Complaints, Risk, Workforce Management, Quality, Compliance, Product, Finance, Procurement, and Operations Strategy to remove blockers and improve frontline execution.
  • Develop concise, executive-ready updates that connect frontline performance, member impact, risks, tradeoffs, and recommended next steps.

To thrive in this role, you have

  • 5+ years of experience in Customer Experience, Partner/Vendor Management, BPO operations, or a related operational leadership role.
  • Professional experience directly related to BPO partner management, ideally within financial services or another highly regulated environment.
  • Proven ability to own partner performance across SLAs, quality, productivity, staffing, operational efficiency, and member experience outcomes.
  • Strong analytical skills, with the ability to use data to identify trends, diagnose root causes, assess risks, and build clear, actionable recommendations.
  • Experience leading complex, cross-functional initiatives from problem definition through execution, change management, and measurement of impact.
  • Strong influence, relationship-building, and communication skills, including the ability to drive alignment and accountability without direct authority.
  • Sound business judgment, high ownership, comfort operating autonomously in ambiguity, and willingness to travel domestically and internationally approximately 25% of the time.
  • Proficiency with tools such as Excel, Google Sheets, Looker, Google Slides, Jira, or similar reporting, presentation, and project-management tools.
  • Experience in Complaints, Disputes, Escalations, Social Media support, Risk, or other specialized servicing environments is highly desired.

#LI-Remote #LI-EI1

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/chime-financial-inc-cx-partner-manager

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Operations Supply Chain Design Consultant at GAINS

Analyzes and optimizes client supply chain networks through data modeling, process design, and technology integration recommendations.

Mid Posted 4 days ago RemoteFirstJobs Product
What this role involves

About GAINS

GAINS is on a mission to make supply chains smarter, faster, and self-improving, powered by AI. Our Decision Engineering & Orchestration (DEO) platform doesn’t just support decisions, it drives them by aligning strategy, planning, and execution across every level of the supply chain. We serve inventory-intensive industries where the stakes are high and the complexity is real, helping customers move from reactive, spreadsheet-driven planning to continuously learning, AI-led operations that deliver measurable results fast. At GAINS, we call it Moving Forward Faster, and it’s not a tagline, it’s how we’re redefining what’s possible in supply chain decision-making.

SUMMARY

As a Supply Chain Design Consultant, you will play a pivotal role in shaping and optimizing end-to-end supply chain strategies for our clients. Leveraging your expertise in supply chain design and logistics, you will collaborate with cross-functional teams to analyze, model, and implement innovative solutions. This role requires a deep understanding of supply chain processes, excellent analytical skills, and the ability to provide strategic recommendations for operational improvements.

Essential Duties and Responsibilities

  • Data Analysis and Modeling:
    • Conduct thorough analyses of existing supply chain processes to identify inefficiencies, bottlenecks, and areas for improvement.
    • Utilize advanced modeling tools to simulate and optimize supply chain networks, inventory management, and distribution strategies.
  • Supply Chain Mapping:
    • Collaborate with clients to understand their existing supply chain structures.
    • Develop comprehensive supply chain maps, identifying key touchpoints and potential bottlenecks.
  • Process Optimization:
    • Design and implement streamlined and scalable supply chain processes, including demand planning, procurement, production, and distribution.
    • Identify and recommend improvements to enhance agility, responsiveness, and customer satisfaction.
  • Technology Integration:
    • Evaluate and recommend cutting-edge technologies and tools to enhance supply chain visibility, automation, and efficiency.
    • Lead the integration of new technologies into existing supply chain systems, collaborating with IT teams as necessary.
  • Client Collaboration:
    • Cultivate strong relationships with clients, serving as a trusted advisor on supply chain design and optimization.
    • Communicate complex concepts and recommendations in a clear and concise manner, ensuring client understanding and satisfaction.
  • Continuous Improvement:
    • Stay abreast of industry trends, emerging technologies, and best practices in supply chain design.
    • Proactively contribute to the continuous improvement of methodologies, tools, and processes within the consulting team.
  • Documentation and Reporting:
    • Prepare comprehensive reports, documenting supply chain analysis, recommendations, and implementation plans.
    • Ensure that project documentation is accurate, organized, and accessible.
  • Strategic Planning:
    • Collaborate with clients to understand their business objectives, supply chain challenges, and long-term goals.
    • Develop and implement strategic supply chain design initiatives to enhance overall operational efficiency and cost-effectiveness.
  • Project Management:
    • Lead and manage supply chain design projects from initiation to completion, ensuring timely delivery and meeting client expectations
    • Collaborate with cross-functional teams to coordinate efforts and achieve project milestones.

Qualifications

  • Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field.
  • 3+ years’ experience in supply chain design, optimization, and strategic planning.
  • Proficiency in supply chain modeling tools, simulation software, and data analytics.
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively in a team and independently when required.

Preferred Skills

  • Experience with supply chain software and technology solutions.
  • Knowledge of sustainability practices in supply chain design.
  • Certification in supply chain management or logistics (e.g., CSCMP, APICS).
  • Consulting experience in diverse industries.

GAINS may use artificial intelligence (AI) tools to assist in screening and/or assessing applications during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request an accommodation. The recruitment team can be reached at: [email protected].

We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, veteran status or medical condition. We encourage people from all backgrounds to apply.

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Operations Manager, Supply Chain at Minted

Manage and scale supply chain network for on-demand stationery business, overseeing vendor relationships, capacity planning, fulfillment strategy, and cross-functional execution.

Mid Posted 4 days ago RemoteFirstJobs Product
What this role involves

The Role:

Minted is looking for an operational lead to manage and scale the supply chain network for our core stationery business. In this role, you will oversee supplier relationships, optimize peak-season capacity, and ensure our print and fulfillment partners deliver exceptional quality on tight timelines.

You will sit at the intersection of supply chain strategy, vendor operations, and cross-functional execution—working directly with external manufacturing partners and internal product, engineering, and customer ops teams to drive down costs while keeping customer satisfaction high.

You will:

  • Vendor & Network Management: Directly manage our network of manufacturers. Monitor day-to-day vendor performance across key metrics like on-time delivery, defect rates, and unit costs.
  • Capacity Planning & Scaling: Build capacity models and route orders dynamically to support aggressive sales growth and seasonal spikes. Onboard new manufacturing partners & vendors as needed.
  • Fulfillment Strategy: Own execution strategies for specialty products like foil-pressed cards, maximizing throughput and operational efficiency while keeping capital expenditures low.
  • Quality Control & Customer Advocacy: Partner with Customer Operations to analyze feedback, identify root causes for late or damaged orders, and execute corrective action plans directly with vendors.
  • Cross-Functional & Systems Improvements: Collaborate with Product and Engineering to translate operational needs into technical specifications for our routing, inventory, and order-management systems.

You have:

  • 5+ years of experience in on-demand supply chain, manufacturing, vendor operations, or e-commerce fulfillment.
  • Data & Modeling Skills: Advanced proficiency in Excel/Google Sheets and BI tools (e.g., Looker) to build cost, forecasting, and capacity models. Experience in utilizing AI to automate manual processes & build efficiencies.
  • Vendor Management: Proven track record of managing third-party manufacturers/3PLs, enforcing SLAs, and running quarterly business reviews.
  • Cross-Functional Leadership: Ability to translate complex supply chain trade-offs to product managers, engineers, and executive stakeholders.
  • Peak Season Experience: Experience navigating high-volume e-commerce seasonality, especially with on-demand D2C fulfillment.

Bonus Points:

  • Background in print, paper, custom manufacturing, or high-SKU/personalized e-commerce.
  • Degree in Supply Chain, Industrial Engineering, Business, or a related field.

Compensation:

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Boston, MA; Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $89,080 - $116,918

Geo 3: All other U.S. metro locations - $81,744 - $107,289

Salaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.

This role is eligible for bonus and stock options.

Benefits:

Benefits will be effective on the first of each month following your initial hire date.

- Medical, Dental, and Vision Benefits

- Employer-Funded Health Savings Account

- 10 Paid Holidays

- Paid Time Off and Sick Leave

- Paid Parental Leave

- Monthly Gym/Wellness Reimbursement

- 401(k) retirement savings plan

- Employer-Funded Commuter Benefits

- Employee Discount

- Friends and Family Discount

DISCLAIMER:

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Wealth Operations Manager at Finary

Manages wealth operations and backend processes for a fintech investment platform, ensuring smooth execution of trading, compliance, and customer asset management.

Mid Posted 4 days ago RemoteFirstJobs Product
What this role involves

What is Finary?

We are on a mission to give power back to investors. We’re building the AI-powered one-stop shop for investing, where you can track your assets, manage your budget, invest, and learn. Mounir launched Finary in 2021, and we’ve since crossed 1,000,000 users. We ship cutting-edge products with touches of delight, and we care deeply about experience, performance, and ease of use.

Why now?

A new generation of investors is emerging: ambitious and involved. Money is no longer taboo, and the pension system is under tremendous pressure. We see a world where investing empowers everybody to live the life they’ve always dreamt of.

To fuel that, we raised €40M and are backed by Hedosophia, Y Combinator, and Speedinvest, alongside world-class founders and operators like Steve Anavi & Alexandre Prot (Qonto), Matthieu Rouif (Photoroom), Eric Demuth (Bitpanda), Axel Weber (former UBS Chairman), and Harsh Sinha (CTO at Wise).

And in July 2026, the AMF granted us our MiCA license, on top of our Investment Firm license: Finary is now one of the very few French platforms holding both, offering stocks, ETFs and crypto on a single regulated platform, at the exact moment Europe consolidates around licensed players. There’s never been a more exciting time to join.

What we offer

We hire people who lift the team’s ceiling: A-players who are as kind as they are demanding. We move fast, aim high, and treat ownership as the default. Our culture is direct, transparent, and built on radical candor. We challenge each other openly, then commit. It’s demanding and not for everyone, but if you want to raise the bar every day alongside equally driven teammates, this is the place.

And we don’t hedge on this. We believe AI fluency is the single most important skill of the next decade, and it’s a real bar here, not a buzzword. Everyone at Finary has rebuilt how they work around AI. It’s the first reflex, not a side experiment. If reaching for AI before you reach for the old way isn’t already second nature, this won’t be the right fit. If it is, you’ll be surrounded by people pushing that frontier every day.

Read more about our values here.

What you can expect

  • A high-performing team: work with A-players across every discipline, in an environment that challenges you and helps you grow fast.

  • Ownership from day one: freedom, responsibility, and trust. We hire for talent and get out of the way.

  • Impact that matters: build a product that helps people take control of their financial future.

  • A hybrid setup: teammates across France and Europe, meeting in person in Paris six times a year.

  • Competitive compensation: a package aligned with your experience and impact.

What we don’t care about

  • Your degree or your school. We care about what you bring to the team.

  • Ping pong tables, free laundry, or trendy perks. We focus on what truly matters.

Finary One is building the benchmark digital private wealth platform for entrepreneurs and high-net-worth families: a consolidated view of their wealth, high-touch personal support, and access to premium investment vehicles: Luxembourg life insurance, capitalization contracts, structured products.

We’ve crossed €100M in assets under management, and our collection ambitions for the year ahead are a step change, not an increment. The operation system that gets us there is already live : advisors design allocations in it, generate client decks from it, run projections, track custodian values, and the ingestion pipelines behind it. It’s what makes our current pace possible. Now we want to take it much further, much faster, and for that we need more firepower.

What you’ll build

Most ops roles hand you a system and ask you to run it. Here, the system is being built right now, and building it is the job.

  • You take the advisor to scale. You’ll know their job as well as they do and that’s what lets you build tools that don’t just save them clicks, but change what they’re capable of.

  • You ship what you design. An idea doesn’t turn into a spec waiting in someone else’s backlog: it gets built, deployed, and the team runs on it within hours.

  • You own the client experience end to end. You’re accountable for how a client experiences us at every step, and carrying that yourself is exactly what shapes the next iteration.

  • You build something that outlasts the week. In a year, how Finary One operates: the tools, the data, the automations, the partner who settles a situation in one call, will carry your mark.

What your weeks look like

  • 70% building: you are building the machine that pilots: reading at the source, closing the reconciliation, writing the rules that decide and route without you in the loop.

  • 30% frontline: real files and real partner calls, not to collect the spec but to feel the wait time you are supposed to be killing; the day it creeps toward half your week, you built the wrong thing.

You’d be a great fit if you

  • Have shipped internal tools or apps that other people actually used

  • Use AI as a daily work multiplier, not as something you’re curious about

  • Translate a business problem into a technical one, and back

  • Build lasting relationships with clients and partners while guaranteeing an operational experience of the highest standard

  • Know what a thoughtful, well-timed follow-up is worth to a high-net-worth client

  • Would rather settle a situation in one call than let a thread run for a week

  • Are comfortable working in English

  • Are Paris-based, or ready to be

This role is not for you if

  • You’d rather write the spec and wait for engineering to build it

  • You need a fully defined playbook to operate

  • You see AI and automation as a gimmick rather than your core toolset

  • You measure your day by tasks closed, not by systems built

  • Compliance dates and data feel like admin details to you

Bonus points if you

  • Have exposure to regulated environments

  • Are already fluent in the wealth product

How to apply?

Tell us why you want to join Finary. Share with us what excites you about our mission and how you will contribute. Make your first impression count.

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Operations Manager, Customer Supply Chain Collaboration – Amazon at Sol de Janeiro

Manages day-to-day Amazon supply chain operations, inventory control, and fulfillment execution while driving process improvements across channels.

Mid Posted 4 days ago RemoteFirstJobs Product
What this role involves

Our Story

Launched in 2015, Solde Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit. Solde Janeirodelivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.

Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME1 00’s 2024 Most Influential Companies, Fast Company’s 2024 World’s Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.

What You’ll Do

Sol de Janeiro is seeking a Manager, Customer Supply Chain Collaboration – Amazon to own and scale day-to-day Amazon operational excellence while partnering on broader, enterprise-level initiatives across our Global Operations & Logistics (GOAL) organization. This role is responsible for ensuring the health, accuracy, and efficiency of Amazon operations in the U.S. and UK, while supporting cross-channel process improvements that extend across Amazon, DTC, and wholesale networks.

This position sits at the intersection of execution and ownership, maintaining operational rigor today while building scalable processes that support Sol de Janeiro’s continued growth. The role partners closely with the Senior Manager / Director-level Amazon leadership and cross-functional teams including Finance, Planning, IT, Customer Experience, and 3PL partners.

What You’ll Be Working On

Amazon Operations (Core Ownership)

  • Own day-to-day Amazon operational integrity across Seller Central and/or Vendor Central, including account health, compliance, issue resolution, and inbound execution (U.S. and UK).
  • Ensure timely, accurate, and efficient receipt of inventory into Amazon fulfillment networks; monitor and resolve receiving, inventory, and reconciliation discrepancies.
  • Own inventory control workflows and financial reconciliation in partnership with Finance, including variance analysis, SKU mapping accuracy, and reporting integrity.
  • Lead operational planning and execution for key Amazon retail moments (Holiday, Prime events, BFCM), ensuring inventory readiness and inbound alignment.
  • Implement and maintain appropriate inventory controls and ensure accurate inventory data across all systems.

Logistics, Planning & Continuous Improvement

  • Monitor and analyze logistics, warehousing, and carrier KPIs to ensure 3PL partners meet or exceed SLAs; support the development and maintenance of KPI dashboards.
  • Analyze current operational processes and performance, recommending and executing solutions to improve efficiency, accuracy, and scalability.
  • Work closely with Planning to maintain appropriate stock levels across the Amazon catalog, support peak builds, and enable new product launches.

Enterprise Operations & Special Projects

  • Support Transfer Order (TO) lifecycle execution for Amazon & contribute to process standardization, accuracy, and reconciliation.
  • Support reverse logistics and returns optimization, assisting in the design, execution, and stabilization of removals and returns processes to reduce fees and inefficiencies.
  • Execute cross-channel operational pilots and process improvements (e.g., inbound optimization, palletization strategies, inventory evaluations), owning execution, tracking, and documentation against defined success metrics.
  • Support brand protection and compliance initiatives, including gray market monitoring, Transparency program workflows, and IP enforcement execution.

Cross-Functional Leadership & Communication

  • Act as a central operational partner across Amazon, 3PLs, and internal teams owning escalations, driving resolution, and ensuring alignment.
  • Translate complex operational challenges into clear action plans and executive-ready communication.
  • Build and maintain strong working relationships with internal stakeholders and external partners to support operational and strategic goals.

Must Haves

  • Bachelor’s degree with 5+ years of experience in operations, supply chain, logistics, or marketplace environments.
  • Strong operational and financial acumen, including inventory reconciliation, variance analysis, and cost impact assessment.
  • Solid understanding of warehousing, logistics, inventory management, and e-commerce fulfillment best practices.
  • Advanced Excel skills and proficiency in Microsoft Office tools.
  • Proven ability to operate in a fast-paced, ambiguous environment with strong attention to detail and follow-through.

Preferred

  • 2+ years of hands-on experience with Amazon Seller Central and/or Vendor Central.
  • Experience with multi-channel fulfillment, transfer order processes, and reverse logistics.
  • Exposure to 3PL operations and warehouse networks.
  • Familiarity with ERP systems such as NetSuite or SAP, and project management tools such as Asana.
  • Experience in beauty, CPG, or consumer goods industries.

#LI-Hybrid

Salary Range

$90,000—$100,000 USD

Why Sol de Janeiro?

  • Competitive salary and bonus program for full-time team members
  • Flexible hybrid work environment with opportunities for collaboration and growth
  • Inclusive culture that values diverse perspectives and celebrates individuality
  • The chance to be part of a fast-growing, award-winning global beauty brand

The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.

Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com.

https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro

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