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Product Senior Engineering Manager V&V Media at Twilio

Lead a team of senior engineers building Twilio's voice media processing infrastructure, driving technical strategy and architecture decisions for real-time communications systems at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Leads a team of senior engineers building Twilio's media processing infrastructure, driving technical strategy and architecture decisions for voice services at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager, Voice Media.

About the job

We are actively recruiting for this role to fill an existing vacancy. We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in Ontario or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

  • CAD 194,000.00 (Developing Minimum) - CAD 242,500.00 (Mid)
  • Target Bonus Percentage 17,5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior Engineering Manager leads a team of engineers on Twilio's Voice Media platform, driving technical strategy and architecture for large-scale real-time media processing systems.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior engineering manager leads a team building Twilio's Voice media infrastructure, driving technical strategy and architecture decisions for real-time media processing systems at scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in the East Coast, USA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

  • Based in Colorado, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $259,000

  • Based in New York, New Jersey,: $219,360- $274,200

  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 1st August 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Product Manager owns the donation lifecycle and platform infrastructure, driving experiment velocity and revenue for a global nonprofit fundraising platform.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Armenia, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $4,600 - $5,000 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • Company subsidized medical insurance
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote working.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Product Manager owns core donation lifecycle and platform infrastructure, driving experiment velocity and revenue for a global nonprofit fundraising platform.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Portugal, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €5,200 - €5,700 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.
  • €50 monthly allowance to cover internet and mobile phone expenses

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Product Manager owns the donation lifecycle and platform infrastructure for a global nonprofit fundraising platform, driving experiment velocity and revenue impact.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Georgia, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is GEL12,650 - GEL13,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • Company subsidized medical insurance
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote working.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Manages core donation platform products and infrastructure for a global nonprofit fundraising platform, owning the full donation lifecycle and driving experiment velocity.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Serbia, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is DIN597,500 - DIN632,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 20 paid vacation days per year
  • 15 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Manages core donation platform products and infrastructure for a global nonprofit fundraising SaaS, owning the full donation lifecycle and driving experiment velocity.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Spain, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €5,600 - €6,100 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Leads product strategy and experimentation for core donation platform, checkout, and infrastructure serving global nonprofits.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Poland, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €5,800 - €6,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote working.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Manages core donation platform products and infrastructure serving nonprofits globally, owning the full donation lifecycle and driving experiment velocity.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Cyprus, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €5,600 - €6,100 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote working.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Product Manager, Core Products & Platform at Fundraise Up

Product Manager owns the donation lifecycle and platform infrastructure, driving experiment velocity and revenue through feature development and data-driven decisions.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Turkey, Remote (CET)
  • Language:Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About Core Products & Platform

Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.

We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.

Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.

About the Role

We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.

These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.

You won’t be handed a finished playbook. You’ll help write it.

What You’ll Own

  • Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
  • End-to-end delivery from discovery through to launch and post-launch validation
  • Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
  • Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
  • Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability

What You’ll Do

  • Define and own your domain’s quarterly goals and success metrics
  • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
  • Write engineering-ready specs — clear, with edge cases covered and no open questions left
  • Partner directly with PM Growth on experiment design and high-velocity delivery
  • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
  • Track product health and understand what’s driving changes — with clear attribution and causal reasoning
  • Use AI as a default tool across research, analysis, spec writing, and communication

Requirements

  • 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
  • Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
  • Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
  • Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
  • Data fluency: you define metrics, interpret results, and drive decisions with evidence
  • Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
  • Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
  • Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal

Nice To Have

  • Experience in payments, fintech, or financial product flows
  • Experience in B2B SaaS platforms with API/integration complexity
  • Experience with A/B experimentation frameworks at high velocity
  • Familiarity with enterprise nonprofit or fundraising domain

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $4,600 - $5,000 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Co-working.
  • Remote working.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior Engineering Manager leads a team building Twilio's media processing infrastructure, driving technical strategy for real-time voice systems at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior Engineering Manager leads a team building Twilio's media processing infrastructure, driving technical strategy and architecture decisions for real-time communications systems.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Lead a team of senior engineers building Twilio's media processing infrastructure, driving technical strategy and architecture decisions for Voice services at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager, Voice Media.

About the job

We are actively recruiting for this role to fill an existing vacancy. We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in Ontario or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

  • CAD 194,000.00 (Developing Minimum) - CAD 242,500.00 (Mid)
  • Target Bonus Percentage 17,5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Lead a senior engineering team building Twilio's Voice media infrastructure, driving technical strategy and architecture decisions for real-time media processing at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in the East Coast, USA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

  • Based in Colorado, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $259,000

  • Based in New York, New Jersey,: $219,360- $274,200

  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 1st August 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Product TE Connectivity: PRODUCT MANAGER III (Remote)

Global Product Manager drives strategy, go-to-market execution, and P&L ownership for AI interconnect solutions, managing customer engagement and capacity planning.

Senior Remote Posted about 15 hours ago We Work Remotely — Programming
What this role involves

Headquarters: United States
URL: http://te.com

Job Posting Title: PRODUCT MANAGER III (Remote)  
Job ID: 152040 
Job Code: 30004313    
Business Unit: [[businessUnit]]  
Building: Non-TE facility (902)  
Band/Level: 5  
Hiring Manager: Azhar Mohammed 
Recruiter: Pete Roosendaal
Relocation: No  
Travel: 10% to 25%  
Employee Referral Amount: $1,000.00  
Education Experience: Bachelors Degree (High School +4 years)  
Employment Experience: 3-5 years  


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 


 

Job Overview

TE Connectivity's Product Management Teams manage all aspects of a product, from driving new product development to manufacturing to marketing. As the Global Product Manager for board mount and cable backplane solutions, you will act as a “mini” GM, driving the strategy and capacity plans for our most aggressive growth sector: Artificial Intelligence (AI). This role sits at the intersection of cutting-edge engineering and high-speed business execution.

********The ideal candidate will reside on the West Coast of the USA or in Austin, TX. ********


Key Responsibilities
•    Deep Customer Engagement: Drive frequent, direct interaction with AI customers and hyperscalers. Capture "voice of customer" feedback to ensure our roadmaps are market-backed and result in highly differentiated products.
•    Strategy & Growth: Identify and capture growth opportunities within AI segments. Articulate market trends to ensure TE remains our customers’ first-choice interconnect partner.
•    Go-to-Market Execution: Lead aggressive product launches and develop value propositions that clearly solve customer pain points in the AI space.
•    Operations & Capacity: Partner with S&OP to drive the capacity expansion required to keep pace with hyper-scale AI deployment cycles.
•    Financial Leadership: Own the P&L (sales and margin) for your portfolio; identify and resolve gaps to the business plan with a sense of urgency.


Candidate Performance Profile
•    Bias for Action: You are a self-starter who prioritizes results over process. You have a proven track record of “getting stuff done” and thrive in high-autonomy environments.
•    Decisiveness under Ambiguity: You move projects forward with conviction, even when the "complete picture" is unavailable.
•    Entrepreneurial Mindset: You treat your product line like your own business, showing extreme ownership and a relentless drive to win.

What your background should look like:

  • A 4-year degree is desirable, or relevant experience 
  • Experience: 5+ years in PM, Sales, or Biz Dev. Experience in high-speed interconnects or AI infrastructure is strongly preferred.    
  • High-Performer Track Record: We value talent over tenure. We welcome "high-fliers" from adjacent industries who can demonstrate rapid career progression and a history of successful execution without a playbook.
  • Technical Literacy: Ability to bridge the gap between complex concepts (Signal Integrity, System Architecture) and clear business value.
  • Communication: Advanced ability to influence cross-functional teams and command a room during senior leadership presentations.

 

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

COMPENSATION
•    Competitive base salary commensurate with experience: $109,300 - $164,000  (subject to change dependent on physical location)
•    Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
•    Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
•    A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

 

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

To apply: https://weworkremotely.com/remote-jobs/te-connectivity-product-manager-iii-remote

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Product TE Connectivity: PRODUCT MANAGER IV (Remote - Seattle, WA)

Develops and executes global product strategy, manages P&L, and drives cross-functional alignment to achieve revenue and growth targets for a product portfolio.

Lead Remote Posted about 15 hours ago We Work Remotely — Programming
What this role involves

Headquarters: United States
URL: http://te.com

Job Posting Title: PRODUCT MANAGER IV (Remote - Seattle, WA)  
Job ID: 147467 
Job Code: 30004312    
Business Unit: [[businessUnit]]  
Building: Non-TE facility (902)  
Band/Level: 5-1-C  
Hiring Manager: Mayank Jain 
Recruiter: Pete Roosendaal
Relocation: No  
Travel: 10% to 25%  
Employee Referral Amount: $1,000.00  
Education Experience: Bachelors Degree (High School +4 years)  
Employment Experience: 5-7 years  


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 


 

Job Overview

Product Management acts as a “mini” GM, driving the overall product strategy, business leadership, supply chain setup, and product roadmaps to achieve revenue and gross margin targets that enable the long-term competitiveness and success of a product line. This individual will develop and implement strategies for new business opportunities, including identifying growth opportunities within key existing accounts and developing relationships with emerging customers and market segments. This will be an individual contributor role, leading a sizeable P&L under a portfolio leader.  

This role requires good strategic thinking, experience working across regions, and a strong proactive work ethic. The role owner must collaborate closely and cross-functionally with colleagues in Sales, Engineering, Operations, and Marketing to achieve alignment and drive the business's successful growth.

 

*****The ideal candidate will reside within a one-hour drive from the Seattle, WA metro area*****


Key Responsibilities:

•    Develop and execute the global 5-year strategic plan to accelerate profitable growth for the product portfolio and drive associated comprehensive communication and cross-functional team alignment.
•    Interact with the customer(s) to understand their strategy and product requirements to drive internal development activities supporting their needs.
•    Lead cross-functional team to deliver major customer programs from bid preparation through to production within budget and time limitations, in accordance with technical specifications, and in fulfillment of profit objectives. 
•    Develop product roadmaps that align with business strategy and work with engineering and operations in the development of new products to meet current and future customer requirements.
•    Manage the product portfolio lifecycle and continuously drive streamlining initiatives to optimize the Product Portfolio. 
•    Provides reports and updates to senior management or other stakeholders.

What your background should look like:

Key Qualifications:

•    5+ years of product management, sales, strategy, or similar experience.
•    Relevant product or industry experience desired.
•    4-year technical degree required.
•    Advanced degree (MBA) or relevant P&L management experience preferred.
•    Strong business acumen with an ability to understand technically complex concepts.
•    Creative and innovative thinker able to provide input on the development of the product strategies and the relevant business plans.
•    Proven ability to multitask and drive results in a dynamic, high-paced environment.
•    Strong interpersonal, planning, organization, and teamwork skills.
•    Experienced leader with an ability to influence cross-functional teams and to build strong relationships both internally and externally.
•    Advanced presentation skills with the ability to effectively communicate complex concepts to foster understanding and acknowledgment of critical information both up and down the organization.
•    Strong preference for the role to be based in Seattle, WA. 

Competencies

Managing and Measuring WorkMotivating OthersBuilding Effective TeamsValues: Integrity, Accountability, Inclusion, Innovation, TeamworkSET : Strategy, Execution, Talent (for managers)

COMPENSATION
•    Competitive base salary commensurate with experience: $139,300 - $209,000  (subject to change dependent on physical location)
•    Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
•    Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
•    A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

 

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information and to report the incident to your local authorities.

To apply: https://weworkremotely.com/remote-jobs/te-connectivity-product-manager-iv-remote-seattle-wa

Read the full description
Product ServiceTitan: Staff Product Manager, Residential CRM

Staff PM owns the vision, roadmap, and execution of a new AI-first residential CRM product, guiding strategy across pricing, marketing, sales, and customer success.

Lead Remote Posted about 15 hours ago We Work Remotely — Programming
What this role involves

Headquarters: US CA Remote
URL: http://servicetitan.com

Ready to be a Titan?

ServiceTitan is the leading platform for residential home service - scheduling, dispatch, job booking, quoting, marketing. For years, the sales motion was simple enough that a purpose-built CRM wasn't necessary: a homeowner calls in, books a job. The gap between "interested" and "booked" was small enough to keep lightweight.

AI has changed this: voice agents, AI-powered SMS outreach, AI powered nurture sequences, and in-home opportunity capture are surfacing more leads, more follow-up opportunities, and more unconverted estimates than residential contractors have ever had to manage before. The motion is more complex now, and the tools to support it need to match. ServiceTitan needs a first class residential CRM layer.

This role owns that problem. You'll build a residential CRM that sits natively inside ServiceTitan, integrated with scheduling, dispatch, pricebook, service agreements, and marketing and is designed from the ground up for an AI-first world. AI handles the follow-up motion, surfaces the right opportunities at the right time, and reduces the manual coordination that keeps CSRs and sales teams from focusing on revenue.

What you'll do

ServiceTitan's data, integrations, and customer relationships put it in the best position to power that motion end-to-end. This role is about making sure that position is earned.

This is a general manager role as much as a product role. In other words, not just shipping a great product, but also being a leader on everything else it takes to make sure ServiceTitan delivers on this opportunity, from guiding pricing and packaging, marketing, sales, and post sales.

  • Define and execute the product roadmap for Residential CRM, from core data model and workflow architecture through AI-powered GTM features

  • Lead customer discovery with residential contractors, CSRs, and office managers - ServiceTitan PMs are in front of customers regularly, and this role is no different

  • Guide pricing and packaging strategy in partnership with product marketing and finance, including how to monetize an AI-enabled product

  • Partner with marketing on positioning, go-to-market, and launch strategy and be the subject matter expert they need to do it well

  • Build the customer enablement and onboarding model, define what successful time-to-value looks like and work with CS to get there

  • Partner with sales and customer success on the commercial motion, the pitch, the buyer, the objections, and what's getting in the way of conversion and retention

What you'll bring

  • 7+ years in product management with a track record of shipping from zero to scale

  • Deep experience with CRM, marketing automation, or customer lifecycle products - you understand how these systems need to work under the hood

  • A genuine point of view on what AI-first product design means in practice, not just AI as a feature layer

  • Background in vertical SaaS or serving mid-market/enterprise customers in high-volume transactional environments

  • Comfort working close to customers and close to leadership - ServiceTitan has an active founder culture where product decisions get scrutiny and visibility

Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 


Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.


What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.For candidates in the United States, the good faith salary ranges estimate for this role is

Zone 1: $179,900 USD - $269,900 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA

Zone 2: $168,200 USD - $252,200 USD Applicable for: All other US locations.

International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

To apply: https://weworkremotely.com/remote-jobs/servicetitan-staff-product-manager-residential-crm

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Product Product Owner - Remote

Defines and prioritizes product features, manages backlogs, and collaborates with cross-functional teams to deliver patient-focused solutions at Sentara.

Remote Posted 1 day ago Himalayas
What this role involves
City/State Norfolk, VAWork Shift First (Days)Overview:Sentara is hiring for a Product Owner!
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