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Product Senior Engineering Manager V&V Media at Twilio

Lead a team of senior engineers building Twilio's voice media processing infrastructure, driving technical strategy and architecture decisions for real-time communications systems at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Leads a team of senior engineers building Twilio's media processing infrastructure, driving technical strategy and architecture decisions for voice services at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager, Voice Media.

About the job

We are actively recruiting for this role to fill an existing vacancy. We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in Ontario or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

  • CAD 194,000.00 (Developing Minimum) - CAD 242,500.00 (Mid)
  • Target Bonus Percentage 17,5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior Engineering Manager leads a team of engineers on Twilio's Voice Media platform, driving technical strategy and architecture for large-scale real-time media processing systems.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior engineering manager leads a team building Twilio's Voice media infrastructure, driving technical strategy and architecture decisions for real-time media processing systems at scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in the East Coast, USA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

  • Based in Colorado, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $259,000

  • Based in New York, New Jersey,: $219,360- $274,200

  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 1st August 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior Engineering Manager leads a team building Twilio's media processing infrastructure, driving technical strategy for real-time voice systems at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Senior Engineering Manager leads a team building Twilio's media processing infrastructure, driving technical strategy and architecture decisions for real-time communications systems.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote Ireland or UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Lead a team of senior engineers building Twilio's media processing infrastructure, driving technical strategy and architecture decisions for Voice services at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager, Voice Media.

About the job

We are actively recruiting for this role to fill an existing vacancy. We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in Ontario or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

  • CAD 194,000.00 (Developing Minimum) - CAD 242,500.00 (Mid)
  • Target Bonus Percentage 17,5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product Senior Engineering Manager V&V Media at Twilio

Lead a senior engineering team building Twilio's Voice media infrastructure, driving technical strategy and architecture decisions for real-time media processing at global scale.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.

About the job

We’re looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You’ll drive the technical strategy for core media infrastructure that powers Twilio’s Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.

Responsibilities

In this role, you’ll:

  • Lead a team of senior engineers developing Twilio’s next-generation media processing stack
  • Drive technical architecture decisions for low-latency, high-throughput media systems
  • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
  • Establish engineering excellence through code quality standards, testing practices, and operational reliability
  • Mentor engineers and provide technical guidance on complex media processing challenges
  • Balance technical debt reduction with feature development while maintaining service reliability
  • Build and evolve systems handling real-time media processing at scale
  • Own service performance metrics, reliability targets, and continuous improvement initiatives
  • Partner with engineering leaders to align media platform capabilities with broader Voice strategy
  • Make key technology stack decisions that impact Twilio’s media processing capabilities

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 5+ years of engineering management experience leading teams building distributed systems
  • Understanding of Voice/VoIP infrastructure and media handling challenges
  • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs
  • Deep understanding of systems design, microservice architecture, and cloud infrastructure
  • Experience managing complex technical tradeoffs between reliability, scalability, and feature development
  • Track record of successfully delivering critical infrastructure projects with significant technical complexity
  • Experience in improving developer velocity using AI tools
  • Strong knowledge of performance optimization, reliability engineering, and operational excellence
  • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
  • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

  • Experience with SIP, RTP/RTCP or other communications protocols
  • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing
  • Background in building low-latency, globally distributed systems
  • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer
  • Experience in building Voice AI products
  • Knowledge of cloud infrastructure on AWS or similar platforms
  • Prior experience in telecommunications or communications platforms

Location

This role will be remote and based in the East Coast, USA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

  • Based in Colorado, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $259,000

  • Based in New York, New Jersey,: $219,360- $274,200

  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 1st August 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Product TE Connectivity: PRODUCT MANAGER IV (Remote - Seattle, WA)

Develops and executes global product strategy, manages P&L, and drives cross-functional alignment to achieve revenue and growth targets for a product portfolio.

Lead Remote Posted about 15 hours ago We Work Remotely — Programming
What this role involves

Headquarters: United States
URL: http://te.com

Job Posting Title: PRODUCT MANAGER IV (Remote - Seattle, WA)  
Job ID: 147467 
Job Code: 30004312    
Business Unit: [[businessUnit]]  
Building: Non-TE facility (902)  
Band/Level: 5-1-C  
Hiring Manager: Mayank Jain 
Recruiter: Pete Roosendaal
Relocation: No  
Travel: 10% to 25%  
Employee Referral Amount: $1,000.00  
Education Experience: Bachelors Degree (High School +4 years)  
Employment Experience: 5-7 years  


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

​
 

Job Overview

Product Management acts as a “mini” GM, driving the overall product strategy, business leadership, supply chain setup, and product roadmaps to achieve revenue and gross margin targets that enable the long-term competitiveness and success of a product line. This individual will develop and implement strategies for new business opportunities, including identifying growth opportunities within key existing accounts and developing relationships with emerging customers and market segments. This will be an individual contributor role, leading a sizeable P&L under a portfolio leader.  

This role requires good strategic thinking, experience working across regions, and a strong proactive work ethic. The role owner must collaborate closely and cross-functionally with colleagues in Sales, Engineering, Operations, and Marketing to achieve alignment and drive the business's successful growth.

 

*****The ideal candidate will reside within a one-hour drive from the Seattle, WA metro area*****


Key Responsibilities:

•    Develop and execute the global 5-year strategic plan to accelerate profitable growth for the product portfolio and drive associated comprehensive communication and cross-functional team alignment.
•    Interact with the customer(s) to understand their strategy and product requirements to drive internal development activities supporting their needs.
•    Lead cross-functional team to deliver major customer programs from bid preparation through to production within budget and time limitations, in accordance with technical specifications, and in fulfillment of profit objectives. 
•    Develop product roadmaps that align with business strategy and work with engineering and operations in the development of new products to meet current and future customer requirements.
•    Manage the product portfolio lifecycle and continuously drive streamlining initiatives to optimize the Product Portfolio. 
•    Provides reports and updates to senior management or other stakeholders.

What your background should look like:

Key Qualifications:

•    5+ years of product management, sales, strategy, or similar experience.
•    Relevant product or industry experience desired.
•    4-year technical degree required.
•    Advanced degree (MBA) or relevant P&L management experience preferred.
•    Strong business acumen with an ability to understand technically complex concepts.
•    Creative and innovative thinker able to provide input on the development of the product strategies and the relevant business plans.
•    Proven ability to multitask and drive results in a dynamic, high-paced environment.
•    Strong interpersonal, planning, organization, and teamwork skills.
•    Experienced leader with an ability to influence cross-functional teams and to build strong relationships both internally and externally.
•    Advanced presentation skills with the ability to effectively communicate complex concepts to foster understanding and acknowledgment of critical information both up and down the organization.
•    Strong preference for the role to be based in Seattle, WA. 

Competencies

Managing and Measuring WorkMotivating OthersBuilding Effective TeamsValues: Integrity, Accountability, Inclusion, Innovation, TeamworkSET : Strategy, Execution, Talent (for managers)

COMPENSATION
•    Competitive base salary commensurate with experience: $139,300 - $209,000  (subject to change dependent on physical location)
•    Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
•    Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
•    A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

 

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information and to report the incident to your local authorities.

To apply: https://weworkremotely.com/remote-jobs/te-connectivity-product-manager-iv-remote-seattle-wa

Read the full description
Product ServiceTitan: Staff Product Manager, Residential CRM

Staff PM owns the vision, roadmap, and execution of a new AI-first residential CRM product, guiding strategy across pricing, marketing, sales, and customer success.

Lead Remote Posted about 15 hours ago We Work Remotely — Programming
What this role involves

Headquarters: US CA Remote
URL: http://servicetitan.com

Ready to be a Titan?

ServiceTitan is the leading platform for residential home service - scheduling, dispatch, job booking, quoting, marketing. For years, the sales motion was simple enough that a purpose-built CRM wasn't necessary: a homeowner calls in, books a job. The gap between "interested" and "booked" was small enough to keep lightweight.

AI has changed this: voice agents, AI-powered SMS outreach, AI powered nurture sequences, and in-home opportunity capture are surfacing more leads, more follow-up opportunities, and more unconverted estimates than residential contractors have ever had to manage before. The motion is more complex now, and the tools to support it need to match. ServiceTitan needs a first class residential CRM layer.

This role owns that problem. You'll build a residential CRM that sits natively inside ServiceTitan, integrated with scheduling, dispatch, pricebook, service agreements, and marketing and is designed from the ground up for an AI-first world. AI handles the follow-up motion, surfaces the right opportunities at the right time, and reduces the manual coordination that keeps CSRs and sales teams from focusing on revenue.

What you'll do

ServiceTitan's data, integrations, and customer relationships put it in the best position to power that motion end-to-end. This role is about making sure that position is earned.

This is a general manager role as much as a product role. In other words, not just shipping a great product, but also being a leader on everything else it takes to make sure ServiceTitan delivers on this opportunity, from guiding pricing and packaging, marketing, sales, and post sales.

  • Define and execute the product roadmap for Residential CRM, from core data model and workflow architecture through AI-powered GTM features

  • Lead customer discovery with residential contractors, CSRs, and office managers - ServiceTitan PMs are in front of customers regularly, and this role is no different

  • Guide pricing and packaging strategy in partnership with product marketing and finance, including how to monetize an AI-enabled product

  • Partner with marketing on positioning, go-to-market, and launch strategy and be the subject matter expert they need to do it well

  • Build the customer enablement and onboarding model, define what successful time-to-value looks like and work with CS to get there

  • Partner with sales and customer success on the commercial motion, the pitch, the buyer, the objections, and what's getting in the way of conversion and retention

What you'll bring

  • 7+ years in product management with a track record of shipping from zero to scale

  • Deep experience with CRM, marketing automation, or customer lifecycle products - you understand how these systems need to work under the hood

  • A genuine point of view on what AI-first product design means in practice, not just AI as a feature layer

  • Background in vertical SaaS or serving mid-market/enterprise customers in high-volume transactional environments

  • Comfort working close to customers and close to leadership - ServiceTitan has an active founder culture where product decisions get scrutiny and visibility

Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 


Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.


What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.For candidates in the United States, the good faith salary ranges estimate for this role is

Zone 1: $179,900 USD - $269,900 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA

Zone 2: $168,200 USD - $252,200 USD Applicable for: All other US locations.

International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

To apply: https://weworkremotely.com/remote-jobs/servicetitan-staff-product-manager-residential-crm

Read the full description
Product Product Director EdTech Digital Learning

Product Director leads product development operations and scaling infrastructure for an EdTech company, building systems to support rapid growth while maintaining quality standards.

Lead Posted about 16 hours ago RemoteOK Dev
What this role involves
Intro

The organisation has reached an important inflection point. It has built a proven product, established strong market traction, and is entering its next phase of growth. The challenge is no longer proving the model. The challenge is scaling it without compromising quality.

That is what this role is for.

We are looking for a Product Director who thrives on building operational systems that enable exceptional products to scale. This is not a traditional product management role. It is a leadership opportunity for someone who thinks in systems, has exceptionally high standards, moves with pace, and sees AI as fundamental to how modern organisations should operate.

Role Overview

Reporting directly to senior leadership, the Product Director will lead the Product Development function responsible for the operational product layer supporting a rapidly growing programme portfolio.

You will transform strategic vision into scalable operating models, build the infrastructure that enables sustainable growth, and ensure products continue to improve as the organisation expands. Your work will directly influence quality, execution speed, commercial performance, and the overall customer experience.

This is a leadership role with line management responsibility for Product Development team members while working closely alongside peers responsible for learner delivery, commercial operations, technology, marketing, and partner success.

Why This Opportunity?

Few organisations reach the point where the product works, demand is growing rapidly, and the next challenge becomes building the operational engine capable of supporting the next stage of expansion.

This organisation is there now.

The ambition is significant. Growth is planned and measurable. Success will depend on creating systems that allow more products to launch, more efficiently, while continually raising quality rather than compromising it.

This role exists because operational excellence is becoming one of the organisation's greatest competitive advantages.

If you enjoy solving difficult operational problems, building for scale rather than today's requirements, and creating systems that enable people to do their best work, this is an opportunity to have genuine organisational impact.

What You'll Own

  • The operational infrastructure supporting programme development, launch and continuous improvement
  • Product quality across the customer journey, ensuring every improvement raises standards rather than simply increasing speed
  • Operational systems, tooling and AI enabled workflows that improve efficiency and scalability
  • Launch readiness by reducing friction, increasing repeatability and improving execution without sacrificing quality
  • Cross functional operating rhythms that align Product, Technology, Delivery, Commercial and Marketing teams
  • Operational reporting, KPIs and decision making frameworks that support continuous improvement
  • Prioritisation and execution across multiple initiatives, ensuring strategic objectives are translated into delivery
  • Building scalable operating models capable of supporting significant future growth
  • Developing and leading the Product Development team while coaching individuals and creating a culture of continuous improvement

What You Won't Own

  • Strategic business direction, which is established by senior leadership
  • Learner facing delivery operations, which are led by a dedicated Learner Delivery Director
  • Academic content, curriculum design or subject matter expertise
  • Instead, your role is to ensure the operational systems supporting these functions are world class, scalable and continuously improving

What Success Looks Like

Within your first 30 days

  • Develop a deep understanding of how programmes currently operate and where operational friction exists
  • Build strong working relationships across leadership and key cross functional teams
  • Identify the highest leverage opportunities to improve quality, efficiency and scalability
  • Understand how AI is currently being used and where it can create significantly greater value
  • Develop an informed perspective on what excellent operational product delivery should look like

Within your first 90 days

  • Lead operational improvements that measurably improve launch readiness and execution
  • Introduce scalable operating practices that improve consistency across programmes
  • Present a prioritised roadmap for product operations, tooling and AI integration
  • Become the trusted operational leader colleagues turn to when complex challenges arise
  • Within your first 180 days
  • Operational performance is improving across measurable KPIs
  • Launches become faster, more repeatable and more predictable
  • AI is embedded meaningfully into operational workflows rather than used as a standalone tool
  • The Product Development function is enabling the organisation to scale confidently without compromising quality
  • Senior leadership spends significantly less time resolving operational issues and more time focusing on strategic growth

Requirements

Who We're Looking For

  • You have successfully built products, operational systems or platforms within fast growing organisations
  • You naturally think several stages ahead and build for future scale rather than today's requirements
  • You combine strategic thinking with exceptional operational execution
  • You have a strong product mindset and care deeply about customer outcomes and quality
  • You are highly AI fluent and already use modern AI tools daily to improve decision making, productivity and innovation
  • You understand that operational excellence exists to accelerate commercial growth, not create unnecessary process
  • You communicate clearly, make decisions confidently and influence across functions without relying on hierarchy
  • You enjoy working in ambitious, fast moving environments where expectations are high and bureaucracy is low
  • Experience within digital learning, SaaS, technology, marketplaces or another rapidly scaling environment would be advantageous but is not essential

This Role Is Not

  • This role is unlikely to suit someone who prefers highly structured, consensus driven organisations where change happens slowly
  • It is not focused on curriculum design, academic leadership or learner delivery
  • It is not a large people management position. Success comes from influencing across functions, improving systems and enabling others to perform at their best
  • If you are excited by solving operational complexity, challenging conventional approaches, embracing AI, and continuously raising standards, this role offers an exceptional opportunity to make a lasting impact

Benefits

  • Collaborative, people centred performance culture
  • Opportunity to shape a high growth product function during a pivotal stage of organisational growth
  • Flexible remote working within UK hours with international collaboration
  • Professional development within an ambitious, fast paced environment

Our Recruitment Process

We run a fast, transparent recruitment process designed to help both you and us determine whether this is the right opportunity. We value your time and aim to keep every stage purposeful, engaging and efficient.

  • Application Review Every application is reviewed by our recruitment team and hiring stakeholders
  • Introductory Conversation A 30 minute conversation to discuss the opportunity, your experience, and mutual fit
  • Leadership Interview A 60 minute interview with senior leadership, exploring your experience, approach, and how you would contribute to the organisation's growth
  • Cross Functional Interview A 60 minute discussion with key stakeholders from across the organisation to explore collaboration, leadership style, and problem solving
  • Practical Assessment A focused take home exercise designed to reflect the challenges of the role. We ask candidates to allow approximately 2 to 3 hours to complete the assessment
  • Final Conversation and Offer A final discussion with senior leadership followed by an offer for the successful candidate

Throughout every stage, we believe in clear communication, timely feedback, and a professional candidate experience.
Read the full description
Product Product Director EdTech Digital Learning

Product Director leads product development operations and scaling infrastructure for an EdTech platform, building systems that enable efficient growth while maintaining quality.

Lead Posted about 16 hours ago RemoteOK Dev
What this role involves
Intro

The organisation has reached an important inflection point. It has built a proven product, established strong market traction, and is entering its next phase of growth. The challenge is no longer proving the model. The challenge is scaling it without compromising quality.

That is what this role is for.

We are looking for a Product Director who thrives on building operational systems that enable exceptional products to scale. This is not a traditional product management role. It is a leadership opportunity for someone who thinks in systems, has exceptionally high standards, moves with pace, and sees AI as fundamental to how modern organisations should operate.

Role Overview

Reporting directly to senior leadership, the Product Director will lead the Product Development function responsible for the operational product layer supporting a rapidly growing programme portfolio.

You will transform strategic vision into scalable operating models, build the infrastructure that enables sustainable growth, and ensure products continue to improve as the organisation expands. Your work will directly influence quality, execution speed, commercial performance, and the overall customer experience.

This is a leadership role with line management responsibility for Product Development team members while working closely alongside peers responsible for learner delivery, commercial operations, technology, marketing, and partner success.

Why This Opportunity?

Few organisations reach the point where the product works, demand is growing rapidly, and the next challenge becomes building the operational engine capable of supporting the next stage of expansion.

This organisation is there now.

The ambition is significant. Growth is planned and measurable. Success will depend on creating systems that allow more products to launch, more efficiently, while continually raising quality rather than compromising it.

This role exists because operational excellence is becoming one of the organisation's greatest competitive advantages.

If you enjoy solving difficult operational problems, building for scale rather than today's requirements, and creating systems that enable people to do their best work, this is an opportunity to have genuine organisational impact.

What You'll Own

  • The operational infrastructure supporting programme development, launch and continuous improvement
  • Product quality across the customer journey, ensuring every improvement raises standards rather than simply increasing speed
  • Operational systems, tooling and AI enabled workflows that improve efficiency and scalability
  • Launch readiness by reducing friction, increasing repeatability and improving execution without sacrificing quality
  • Cross functional operating rhythms that align Product, Technology, Delivery, Commercial and Marketing teams
  • Operational reporting, KPIs and decision making frameworks that support continuous improvement
  • Prioritisation and execution across multiple initiatives, ensuring strategic objectives are translated into delivery
  • Building scalable operating models capable of supporting significant future growth
  • Developing and leading the Product Development team while coaching individuals and creating a culture of continuous improvement

What You Won't Own

  • Strategic business direction, which is established by senior leadership
  • Learner facing delivery operations, which are led by a dedicated Learner Delivery Director
  • Academic content, curriculum design or subject matter expertise
  • Instead, your role is to ensure the operational systems supporting these functions are world class, scalable and continuously improving

What Success Looks Like

Within your first 30 days

  • Develop a deep understanding of how programmes currently operate and where operational friction exists
  • Build strong working relationships across leadership and key cross functional teams
  • Identify the highest leverage opportunities to improve quality, efficiency and scalability
  • Understand how AI is currently being used and where it can create significantly greater value
  • Develop an informed perspective on what excellent operational product delivery should look like

Within your first 90 days

  • Lead operational improvements that measurably improve launch readiness and execution
  • Introduce scalable operating practices that improve consistency across programmes
  • Present a prioritised roadmap for product operations, tooling and AI integration
  • Become the trusted operational leader colleagues turn to when complex challenges arise
  • Within your first 180 days
  • Operational performance is improving across measurable KPIs
  • Launches become faster, more repeatable and more predictable
  • AI is embedded meaningfully into operational workflows rather than used as a standalone tool
  • The Product Development function is enabling the organisation to scale confidently without compromising quality
  • Senior leadership spends significantly less time resolving operational issues and more time focusing on strategic growth

Requirements

Who We're Looking For

  • You have successfully built products, operational systems or platforms within fast growing organisations
  • You naturally think several stages ahead and build for future scale rather than today's requirements
  • You combine strategic thinking with exceptional operational execution
  • You have a strong product mindset and care deeply about customer outcomes and quality
  • You are highly AI fluent and already use modern AI tools daily to improve decision making, productivity and innovation
  • You understand that operational excellence exists to accelerate commercial growth, not create unnecessary process
  • You communicate clearly, make decisions confidently and influence across functions without relying on hierarchy
  • You enjoy working in ambitious, fast moving environments where expectations are high and bureaucracy is low
  • Experience within digital learning, SaaS, technology, marketplaces or another rapidly scaling environment would be advantageous but is not essential

This Role Is Not

  • This role is unlikely to suit someone who prefers highly structured, consensus driven organisations where change happens slowly
  • It is not focused on curriculum design, academic leadership or learner delivery
  • It is not a large people management position. Success comes from influencing across functions, improving systems and enabling others to perform at their best
  • If you are excited by solving operational complexity, challenging conventional approaches, embracing AI, and continuously raising standards, this role offers an exceptional opportunity to make a lasting impact

Benefits

  • Collaborative, people centred performance culture
  • Opportunity to shape a high growth product function during a pivotal stage of organisational growth
  • Flexible remote working within UK hours with international collaboration
  • Professional development within an ambitious, fast paced environment

Our Recruitment Process

We run a fast, transparent recruitment process designed to help both you and us determine whether this is the right opportunity. We value your time and aim to keep every stage purposeful, engaging and efficient.

  • Application Review Every application is reviewed by our recruitment team and hiring stakeholders
  • Introductory Conversation A 30 minute conversation to discuss the opportunity, your experience, and mutual fit
  • Leadership Interview A 60 minute interview with senior leadership, exploring your experience, approach, and how you would contribute to the organisation's growth
  • Cross Functional Interview A 60 minute discussion with key stakeholders from across the organisation to explore collaboration, leadership style, and problem solving
  • Practical Assessment A focused take home exercise designed to reflect the challenges of the role. We ask candidates to allow approximately 2 to 3 hours to complete the assessment
  • Final Conversation and Offer A final discussion with senior leadership followed by an offer for the successful candidate

Throughout every stage, we believe in clear communication, timely feedback, and a professional candidate experience.
Read the full description
Product Product Director EdTech Digital Learning

Product Director leads the product development function, building operational systems and scalable infrastructure to support rapid growth while maintaining quality standards.

Lead Posted about 16 hours ago RemoteOK Dev
What this role involves
Intro

The organisation has reached an important inflection point. It has built a proven product, established strong market traction, and is entering its next phase of growth. The challenge is no longer proving the model. The challenge is scaling it without compromising quality.

That is what this role is for.

We are looking for a Product Director who thrives on building operational systems that enable exceptional products to scale. This is not a traditional product management role. It is a leadership opportunity for someone who thinks in systems, has exceptionally high standards, moves with pace, and sees AI as fundamental to how modern organisations should operate.

Role Overview

Reporting directly to senior leadership, the Product Director will lead the Product Development function responsible for the operational product layer supporting a rapidly growing programme portfolio.

You will transform strategic vision into scalable operating models, build the infrastructure that enables sustainable growth, and ensure products continue to improve as the organisation expands. Your work will directly influence quality, execution speed, commercial performance, and the overall customer experience.

This is a leadership role with line management responsibility for Product Development team members while working closely alongside peers responsible for learner delivery, commercial operations, technology, marketing, and partner success.

Why This Opportunity?

Few organisations reach the point where the product works, demand is growing rapidly, and the next challenge becomes building the operational engine capable of supporting the next stage of expansion.

This organisation is there now.

The ambition is significant. Growth is planned and measurable. Success will depend on creating systems that allow more products to launch, more efficiently, while continually raising quality rather than compromising it.

This role exists because operational excellence is becoming one of the organisation's greatest competitive advantages.

If you enjoy solving difficult operational problems, building for scale rather than today's requirements, and creating systems that enable people to do their best work, this is an opportunity to have genuine organisational impact.

What You'll Own

  • The operational infrastructure supporting programme development, launch and continuous improvement
  • Product quality across the customer journey, ensuring every improvement raises standards rather than simply increasing speed
  • Operational systems, tooling and AI enabled workflows that improve efficiency and scalability
  • Launch readiness by reducing friction, increasing repeatability and improving execution without sacrificing quality
  • Cross functional operating rhythms that align Product, Technology, Delivery, Commercial and Marketing teams
  • Operational reporting, KPIs and decision making frameworks that support continuous improvement
  • Prioritisation and execution across multiple initiatives, ensuring strategic objectives are translated into delivery
  • Building scalable operating models capable of supporting significant future growth
  • Developing and leading the Product Development team while coaching individuals and creating a culture of continuous improvement

What You Won't Own

  • Strategic business direction, which is established by senior leadership
  • Learner facing delivery operations, which are led by a dedicated Learner Delivery Director
  • Academic content, curriculum design or subject matter expertise
  • Instead, your role is to ensure the operational systems supporting these functions are world class, scalable and continuously improving

What Success Looks Like

Within your first 30 days

  • Develop a deep understanding of how programmes currently operate and where operational friction exists
  • Build strong working relationships across leadership and key cross functional teams
  • Identify the highest leverage opportunities to improve quality, efficiency and scalability
  • Understand how AI is currently being used and where it can create significantly greater value
  • Develop an informed perspective on what excellent operational product delivery should look like

Within your first 90 days

  • Lead operational improvements that measurably improve launch readiness and execution
  • Introduce scalable operating practices that improve consistency across programmes
  • Present a prioritised roadmap for product operations, tooling and AI integration
  • Become the trusted operational leader colleagues turn to when complex challenges arise
  • Within your first 180 days
  • Operational performance is improving across measurable KPIs
  • Launches become faster, more repeatable and more predictable
  • AI is embedded meaningfully into operational workflows rather than used as a standalone tool
  • The Product Development function is enabling the organisation to scale confidently without compromising quality
  • Senior leadership spends significantly less time resolving operational issues and more time focusing on strategic growth

Requirements

Who We're Looking For

  • You have successfully built products, operational systems or platforms within fast growing organisations
  • You naturally think several stages ahead and build for future scale rather than today's requirements
  • You combine strategic thinking with exceptional operational execution
  • You have a strong product mindset and care deeply about customer outcomes and quality
  • You are highly AI fluent and already use modern AI tools daily to improve decision making, productivity and innovation
  • You understand that operational excellence exists to accelerate commercial growth, not create unnecessary process
  • You communicate clearly, make decisions confidently and influence across functions without relying on hierarchy
  • You enjoy working in ambitious, fast moving environments where expectations are high and bureaucracy is low
  • Experience within digital learning, SaaS, technology, marketplaces or another rapidly scaling environment would be advantageous but is not essential

This Role Is Not

  • This role is unlikely to suit someone who prefers highly structured, consensus driven organisations where change happens slowly
  • It is not focused on curriculum design, academic leadership or learner delivery
  • It is not a large people management position. Success comes from influencing across functions, improving systems and enabling others to perform at their best
  • If you are excited by solving operational complexity, challenging conventional approaches, embracing AI, and continuously raising standards, this role offers an exceptional opportunity to make a lasting impact

Benefits

  • Collaborative, people centred performance culture
  • Opportunity to shape a high growth product function during a pivotal stage of organisational growth
  • Flexible remote working within UK hours with international collaboration
  • Professional development within an ambitious, fast paced environment

Our Recruitment Process

We run a fast, transparent recruitment process designed to help both you and us determine whether this is the right opportunity. We value your time and aim to keep every stage purposeful, engaging and efficient.

  • Application Review Every application is reviewed by our recruitment team and hiring stakeholders
  • Introductory Conversation A 30 minute conversation to discuss the opportunity, your experience, and mutual fit
  • Leadership Interview A 60 minute interview with senior leadership, exploring your experience, approach, and how you would contribute to the organisation's growth
  • Cross Functional Interview A 60 minute discussion with key stakeholders from across the organisation to explore collaboration, leadership style, and problem solving
  • Practical Assessment A focused take home exercise designed to reflect the challenges of the role. We ask candidates to allow approximately 2 to 3 hours to complete the assessment
  • Final Conversation and Offer A final discussion with senior leadership followed by an offer for the successful candidate

Throughout every stage, we believe in clear communication, timely feedback, and a professional candidate experience.
Read the full description
Product Director, Product Management at Persado

Director of Product Management owns strategy, roadmap, and business outcomes for a core product area, partnering with engineering, design, and go-to-market teams to drive execution.

Lead Posted 1 day ago RemoteFirstJobs Product
What this role involves

Salary Range: $150,000.00 - $200,000.00 per year base salary (which is dependent on a variety of factors including relevant experience, geographic location, business needs, and market demand).

Who We Are

Persado is an innovative Marketing AI platform that integrates high-performance creative generation with automated review of compliance risks. Used by 8 out of the top 10 US banks today, the Persado platform orchestrates collaboration between marketing and compliance teams as they generate content that balances performance and compliance risk.

Persado is at the forefront of empowering marketing teams in highly regulated industries—such as banking, insurance, and telecommunications – to create and optimize content with speed, compliance, and confidence. Our platform enables enterprise copywriters and marketers to generate and deliver personalized timely, compliant content across channels with unparalleled efficiency, automation, and measurable business impact. As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be named on Fast Company’s World’s Most Innovative Companies list in 2020 and Built In’s Best Places To Work in 2021, 2022 & 2024.

What We Are Looking for

We are looking for a Director of Product Management to own a core area of the Persado platform and drive it from strategy through execution. You will define the product vision and roadmap for your area, partner closely with engineering, design, data science, and go-to-market teams, and be accountable for outcomes that matter to our customers and our business. This is a high-ownership role for a product leader who is equally comfortable setting direction with executives and getting into the details with delivery teams.

What You’ll Do

  • Own the strategy, roadmap, and business outcomes for a major product area within the Persado platform.
  • Translate market, customer, and competitive insight into a clear product vision and a prioritized, executable roadmap.
  •  Lead discovery and delivery end-to-end: define requirements, make scope trade-offs, and ship high-quality product on predictable timelines.
  • Partner with engineering, design, and data science leadership to align capacity, architecture, and sequencing against product goals.
  • Work directly with enterprise customers and internal teams to understand user workflows, validate concepts, and measure adoption and impact.
  • Collaborate with marketing, sales, and customer success on positioning, launches, enablement, and feedback loops.
  • Define and track success metrics; use data to inform decisions and communicate progress to executive stakeholders.
  • Mentor and develop product managers; help raise the bar on product craft across the organization.

What You’ll Bring

  • 8+ years of product management experience, including 3+ years leading product areas or teams at a senior level, ideally in enterprise B2B SaaS.
  • A track record of shipping successful products from ambiguous problem spaces, with measurable customer and business impact.
  • Strong strategic thinking paired with hands-on execution; you can write the narrative and the spec.
  • Experience working with AI/ML-powered products, or a demonstrated ability to build fluency quickly.
  • Excellent communication skills with the ability to influence executives, customers, and cross-functional teams.
  • Comfort with data: defining metrics, interpreting experiments, and making evidence-based decisions.
  • Experience managing or mentoring product managers is strongly preferred.

Nice to Have

  • Background in marketing technology (MarTech), content generation, personalization, or experimentation platforms.
  • Experience delivering software for enterprise customers in regulated industries such as financial services or telecom.
  • Prior experience in a fast-scaling product organization, helping establish product processes, playbooks, and organizational standards.

What We Offer

Achieve your life goals and work goals at Persado:

  • Persado’s hybrid working model empowers both remote and in-office work equitably
  • Competitive and equitable compensation
  • Generous benefits packages globally
  • 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future
  • We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources
  • Employee Enrichment Fund to pursue a passion or upgrade your home office
  • Structured onboarding program to ensure a confident start and long-term success for new hires
  • Strong emphasis on career development and mobility, continuous feedback loops and performance management
  • Flexible time off to support work-life harmony (including one week Winter Holiday Break)
  • #PersadoCares: 2 paid Volunteer days per year and charitable donation matching
  • Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, commitment to bias-free recruitment, community ERGs, and more

Valuing diversity at Persado means recognizing and respecting human differences and similarities. Persado is committed to diversity with respect to all aspects of employment. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, will be made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.

Kindly submit your CV in English

Read the full description
Product Staff Product Manager | Payments at Gympass

Staff Product Manager leads the payments product roadmap, optimizing authorization rates and reducing payment failures while collaborating with finance, engineering, and data teams.

Lead Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are looking for a Staff Product Manager to join our Payments team in Brazil! ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.

We are looking for a hands-on and results-driven Product Manager to lead our payments initiatives. In this role, you will work closely with the Finance teams and interface directly with our vendors to improve our payments success rate and contribute with the company’s growth. You will implement strategies to reduce churn caused by payment failure and optimize the overall authorization rate within the payment providers. You will own the product roadmap for Payments integrations.

YOUR IMPACT

  • Improve authorization rate, directly contributing to the company’s bottom line and keep sustainable growth of subscribers and clients base.
  • Reduce payment losses with chargeback.
  • Build, communicate, and review your product strategy with internal stakeholders to get the buy-in and ensure support to the fraud prevention initiatives.
  • Drive product planning, build and manage a well-thought-out roadmap of your product.
  • Work closely with data and engineering teams to ensure that we extract actionable information and knowledge from raw data that supports good product decisions.
  • Create OKRs, goals, metrics, KPIs and track their progress;
  • Manage our backlog and lead meetings with engineers, data analysts, designers and stakeholders.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

  • 2–4 years of experience leading impactful product development and with a proven track record.
  • Result-driven and data-oriented, with a proven ability to use metrics and insights to iterate and deliver outcomes.
  • You are very organized and communicate clearly and know how to keep stakeholders informed timely without having to jump in a call for it.
  • You dominate numbers and how to extract valuable insights from data to make informed decisions.
  • Strong problem-solving skills and comfortable navigating ambiguity and making pragmatic decisions in unstructured environments.
  • Collaborative and approachable being an effective communicator who builds trust and works seamlessly with engineers and cross-functional teams.
  • You don’t need to have prior experience in the payments ecosystem.
  • Curiosity, mastery of AI fundamentals, and a willingness to learn AI are also requirements

Seen as a Plus

  • Experience with payments is a plus, but not mandatory.
  • Prior experience with strong data analysis.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

HEALTHCARE: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

#LI-BG1

#LI-REMOTE

Read the full description
Product Staff Product Manager | Fraud Prevention at Gympass

Staff Product Manager leads fraud prevention product strategy, roadmap, and cross-functional initiatives to detect fraudulent activity while balancing security with user experience.

Lead Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are looking for a Staff Product Manager to join our Fraud Prevention team in Brazil! ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.

We are looking for a dynamic and results-driven Product Manager to lead our fraud prevention initiatives across all products. In this role, you will work closely with the operations team to identify vulnerabilities and opportunities to develop and implement strategies that detect and prevent fraudulent activity, protect legitimate clients, and ensure the overall health and integrity of Wellhub’s ecosystem. You will own the product roadmap for fraud prevention and work cross-functionally with other Product Development teams to balance security with user experience.

YOUR IMPACT

  • Reduce fraud-related losses and improve operational efficiency, directly contributing to the company’s bottom line and the health of the ecosystem.
  • Design solid product features and experiences that positively impact millions of users, corporate clients, and partners globally, balancing security with seamless customer experiences.
  • Build, communicate, and review your product strategy with internal stakeholders to get the buy-in and ensure support to the fraud prevention initiatives.
  • Drive product planning, build and manage a well-thought-out roadmap of your product.
  • Work closely with data and engineering teams to ensure that we extract actionable information and knowledge from raw data, that supports good product decisions.
  • Create OKRs, goals, metrics, KPIs and track their progress;
  • Manage our backlog and lead meetings with engineers, data scientists, designers and stakeholders.

WHO YOU ARE

  • +5 years of experience leading impactful product development and with a proven track record.
  • Very organised person, with excellent communication skills.
  • Result-driven and data-oriented, with a proven ability to use metrics and insights to iterate and deliver outcomes.
  • Strong problem-solving skills and comfortable navigating ambiguity and making pragmatic decisions in unstructured environments.
  • Collaborative and approachable being an effective communicator who builds trust and works seamlessly with engineers and cross-functional teams.
  • Curiosity, mastery of AI fundamentals, and a willingness to learn AI are also requirements

Seen as a Plus

  • Experience with fraud is a plus, but not mandatory.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

HEALTHCARE: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

#LI-BG1

#LI-REMOTE

#LI-BG1

Read the full description
Product Staff Product Manager | Payments at Gympass

Staff Product Manager leads payments product strategy, roadmap, and initiatives while collaborating with finance, engineering, and data teams to optimize authorization rates and reduce payment failures.

Lead Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are looking for a Staff Product Manager to join our Payments team in Brazil! ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.

We are looking for a hands-on and results-driven Product Manager to lead our payments initiatives. In this role, you will work closely with the Finance teams and interface directly with our vendors to improve our payments success rate and contribute with the company’s growth. You will implement strategies to reduce churn caused by payment failure and optimize the overall authorization rate within the payment providers. You will own the product roadmap for Payments integrations.

YOUR IMPACT

  • Improve authorization rate, directly contributing to the company’s bottom line and keep sustainable growth of subscribers and clients base.
  • Reduce payment losses with chargeback.
  • Build, communicate, and review your product strategy with internal stakeholders to get the buy-in and ensure support to the fraud prevention initiatives.
  • Drive product planning, build and manage a well-thought-out roadmap of your product.
  • Work closely with data and engineering teams to ensure that we extract actionable information and knowledge from raw data that supports good product decisions.
  • Create OKRs, goals, metrics, KPIs and track their progress;
  • Manage our backlog and lead meetings with engineers, data analysts, designers and stakeholders.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

  • 2–4 years of experience leading impactful product development and with a proven track record.
  • Result-driven and data-oriented, with a proven ability to use metrics and insights to iterate and deliver outcomes.
  • You are very organized and communicate clearly and know how to keep stakeholders informed timely without having to jump in a call for it.
  • You dominate numbers and how to extract valuable insights from data to make informed decisions.
  • Strong problem-solving skills and comfortable navigating ambiguity and making pragmatic decisions in unstructured environments.
  • Collaborative and approachable being an effective communicator who builds trust and works seamlessly with engineers and cross-functional teams.
  • You don’t need to have prior experience in the payments ecosystem.
  • Curiosity, mastery of AI fundamentals, and a willingness to learn AI are also requirements

Seen as a Plus

  • Experience with payments is a plus, but not mandatory.
  • Prior experience with strong data analysis.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

HEALTHCARE: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

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Product Staff Product Manager | Fraud Prevention at Gympass

Staff Product Manager leads fraud prevention product strategy, roadmap, and cross-functional execution to detect fraudulent activity while balancing security and user experience.

Lead Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are looking for a Staff Product Manager to join our Fraud Prevention team in Brazil! ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.

We are looking for a dynamic and results-driven Product Manager to lead our fraud prevention initiatives across all products. In this role, you will work closely with the operations team to identify vulnerabilities and opportunities to develop and implement strategies that detect and prevent fraudulent activity, protect legitimate clients, and ensure the overall health and integrity of Wellhub’s ecosystem. You will own the product roadmap for fraud prevention and work cross-functionally with other Product Development teams to balance security with user experience.

YOUR IMPACT

  • Reduce fraud-related losses and improve operational efficiency, directly contributing to the company’s bottom line and the health of the ecosystem.
  • Design solid product features and experiences that positively impact millions of users, corporate clients, and partners globally, balancing security with seamless customer experiences.
  • Build, communicate, and review your product strategy with internal stakeholders to get the buy-in and ensure support to the fraud prevention initiatives.
  • Drive product planning, build and manage a well-thought-out roadmap of your product.
  • Work closely with data and engineering teams to ensure that we extract actionable information and knowledge from raw data, that supports good product decisions.
  • Create OKRs, goals, metrics, KPIs and track their progress;
  • Manage our backlog and lead meetings with engineers, data scientists, designers and stakeholders.

WHO YOU ARE

  • +5 years of experience leading impactful product development and with a proven track record.
  • Very organised person, with excellent communication skills.
  • Result-driven and data-oriented, with a proven ability to use metrics and insights to iterate and deliver outcomes.
  • Strong problem-solving skills and comfortable navigating ambiguity and making pragmatic decisions in unstructured environments.
  • Collaborative and approachable being an effective communicator who builds trust and works seamlessly with engineers and cross-functional teams.
  • Curiosity, mastery of AI fundamentals, and a willingness to learn AI are also requirements

Seen as a Plus

  • Experience with fraud is a plus, but not mandatory.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

HEALTHCARE: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

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Product Staff Platform Manager, Quality at Airbnb

Leads strategy and execution of quality tooling platform for support operations, managing roadmap, automation solutions, and cross-functional partnerships to improve agent performance at scale.

Lead Posted 2 days ago RemoteFirstJobs Product
What this role involves

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Our team is responsible for building and scaling the technology that supports Airbnb’s global support operations. We are passionate about creating tools that enable our Community Support Quality Analysts, Team Leads, and Operations Managers to ensure the delivery of exceptional, consistent service to our community of hosts and guests.

We are seeking a highly motivated and experienced Platform Manager to lead the strategy, roadmap, and execution of our quality tooling. In this role, you will own how we build products to enable evaluating and improving agent performance at scale. This includes the strategy for how and when we build and acquire quality capabilities, and the end-to-end execution of automated quality evaluation. You will ensure that our tooling is high-quality and fit-for-purpose for the Quality teams and other operational users who rely on them every day. You will partner closely with engineering, operations, and other cross-functional teams to define and deliver a quality platform that raises the bar for agent performance across Airbnb’s global support organization.

The Difference You Will Make:

  • Champion the Mission: Deeply understand, synthesize insights, and and advocate for the needs of QAs, Team Leads, Agents, and other Operations Management. Leverage data from users, product data, and business/industry trends to identify opportunities.
  • Own Quality Tooling Strategy: Lead the strategy and execution for Airbnb’s quality tooling platform. Ensure QAs, Team Leads, and other users have a high-quality, intuitive experience across every feature we ship.
  • Define and Execute the Quality Roadmap: Develop the prioritization framework for our quality capabilities. Drive complex, strategic quality capability decisions,, balancing speed-to-value against the best long-term solutions.
  • Deliver Scale Through Technology: Own end-to-end automation solutions that drive better quality service at scale.
  • Connect Quality to the Broader Agent Lifecycle: Partner with Coaching and Supervisor Tooling teams to ensure quality data is a connected, high-signal input across the agent performance ecosystem.

A Typical Day:

In the fast-paced and dynamic environment of Airbnb, no two days are the same. You’ll be collaborating with a diverse group of people, tackling complex challenges, and making a real difference in the lives of our global community. While the landscape is ever-evolving, here are some of the activities you will engage in:

  • Build in Partnership with Engineering: Work hand-in-hand with engineering to build features, including understanding what is and isn’t working in our AI-powered products. You will go deep in the data — analyzing model outputs versus human judgments to identify inconsistencies, understanding whether disagreements reflect a model issue or an ambiguity in the underlying criteria, and proposing solutions based on what you find. You’ll do this through hands-on sampling, deep dives, and developing and leveraging deep domain expertise. You are a technical authority  to engineering who can explain the data, resolve ambiguities, and independently drive the direction of better AI products.
  • Set and Uphold the Product Bar: Define and uphold the product bar for every feature we ship - setting clear quality standards, ensuring tools are intuitive and fit-for-purpose for each user type, and holding teams accountable for delivering to the right standard.
  • Shadow Users: Observe QA, Team Lead, and other user workflows firsthand to identify friction points, gather feedback, and ensure the tools we build reflect real user needs.
  • Measure What Matters: Define the right success metrics for our capabilities, track them rigorously, and use them to identify gaps, validate improvements, and inform roadmap prioritization.
  • Partner Management: Meet with external partners to drive product improvements, escalate issues, and define priorities and drive roadmaps  on behalf of Airbnb’s quality and operations teams.
  • Cross-Functional Alignment: Autonomously drive cross-functional alignment on product vision and proposed solutions across teams, extended stakeholders, and leadership. .
  • Product Roadmap: Develop and own the quality tooling roadmap, making strategic trade-offs across short-, mid-, and long-term priorities. Communicate roadmap decisions and progress with leadership.

Your Expertise:

  • 9+ years of product management experience. Past experience with quality, operations, or data-driven tooling is a plus.
  • Deep expertise working with ML or AI-powered products. Proven ability to independently drive model improvements, performance trade-offs, evaluation frameworks, and automation quality in close partnership with engineering.
  • Proven ability to deliver in cross-functional organizations with multiple stakeholders and interdependencies, in ambiguous and complex situations.
  • Strong analytical and problem-solving skills; data-driven approach to prioritization and decision-making. Uses data to measure and continually improve their product and drive business outcomes.
  • Ability to adapt communication style depending on audience. Quickly absorbs technical concepts and communicate them to a non-technical audience
  • Experience making strategic capability decisions in a fast-moving product environment, including driving alignment on tradeoffs in the short, mid, and long-term.
  • Proactive, self-motivated, and results-oriented.
  • Passion for Airbnb’s mission and values.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$200,000—$240,000 USD

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Product Director of Product, Gaming (New Products) at Mozilla

Director of Product builds and launches new gaming products for Mozilla, developing market strategy, product vision, and managing cross-functional teams from concept to market.

Lead Posted 4 days ago RemoteFirstJobs Product
What this role involves

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The New Products organization is an innovation and entrepreneurial organization focused on launching new products and new businesses for Mozilla.  We are looking for a Director of Product Management with the strategy and execution skills to build businesses from the ground up.  This role sits at the intersection of gaming and the open web — you’ll be defining how Mozilla enters a new market and building the business model, go-to-market strategy, and product from the ground up.

What you’ll do:

  • Develop a deep understanding of the PC gaming market - including ecosystems, distribution models, audience segmentation, and monetization patterns
  • Lead the vision and strategy for a new product area, ensuring development of a high quality product with strong alignment to Mozilla’s strengths and customer value.
  • Manage a team of design and engineering resources to create an enjoyable and user-centric product that can meet or exceed business goals
  • Able to seamlessly navigate between high level strategic planning and practical implementation, translating the strategy into the roadmap and action plans for the teams
  • Clear and articulate communication of product plans, customer value, trade-offs, and outcomes to a wide array of audiences including cross-functional partners, Mozilla Leadership, employees, and customers
  • Be a thought leader in the gaming space, with a strong understanding of the market, the different audiences, and potential opportunities in the industry
  • Define and own product metrics to evaluate performance, validate strategic decisions, and prioritize the roadmap — comfortable moving between qualitative signals and quantitative data to build conviction and communicate progress
  • Navigate competing priorities across cross functional teams — building alignment and trust with partners while maintaining a clear point of view on what the product needs to succeed

What you’ll bring:

  • 7+ years of product management experience, with a successful track record.
  • 5+ years of working in and around the video gaming industry with familiarity with PC/desktop gaming ecosystems, platforms and audiences
  • Passion or long term interest in gaming
  • 5+ years of experience managing cross disciplined teams, with evidence of strong people leadership capabilities.
  • Proven experience building and scaling early stage products, shaping the product based on customer and market insights, finding product market fit and driving growth
  • Ability to define and own product metrics to prioritize roadmap and drive confidence in the product strategy
  • Comfort representing the product externally via thought leadership, podcasts, conferences and other platforms

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: B

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Req ID: R3172

Hiring Ranges:

Canada Tier 1 Locations

$230,000—$306,000 CAD

Canada Tier 2 Locations

$208,000—$277,000 CAD

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