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Product Manager owns the donation lifecycle and platform infrastructure, driving experiment velocity and revenue for a global nonprofit fundraising platform.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Product Manager owns core donation lifecycle and platform infrastructure, driving experiment velocity and revenue for a global nonprofit fundraising platform.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Product Manager owns the donation lifecycle and platform infrastructure for a global nonprofit fundraising platform, driving experiment velocity and revenue impact.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Manages core donation platform products and infrastructure for a global nonprofit fundraising platform, owning the full donation lifecycle and driving experiment velocity.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Manages core donation platform products and infrastructure for a global nonprofit fundraising SaaS, owning the full donation lifecycle and driving experiment velocity.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Leads product strategy and experimentation for core donation platform, checkout, and infrastructure serving global nonprofits.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Manages core donation platform products and infrastructure serving nonprofits globally, owning the full donation lifecycle and driving experiment velocity.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Product Manager owns the donation lifecycle and platform infrastructure, driving experiment velocity and revenue through feature development and data-driven decisions.
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission.
We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit’s ecosystem, and the platform infrastructure that makes everything scale.
Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success.
These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You’ll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions.
You won’t be handed a finished playbook. You’ll help write it.
We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Bridges business and technical teams to design, document, and refine Salesforce CRM architecture and data models through requirements gathering and roadmap alignment.
OVERVIEW
A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.
Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR . This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.
NPR is seeking a strategic and collaborative Salesforce Business Analyst to join a dedicated team focused on innovating and maintaining our enterprise Salesforce CRM. NPR’s Salesforce ecosystem is a critical driver of our organizational mission, powering operations that range from newsletter subscriptions and donor management to supporting our nationwide network of Member organizations and digital experiences for millions of public media listeners.
In this role, you will bridge the gap between business objectives and technical implementation. Working closely with diverse stakeholders, product managers, and development teams, you will strategically design, document, and refine our Salesforce data model and platform architecture. The ideal candidate is a natural problem-solver who can translate complex requirements into elegant, scalable Salesforce solutions, communicating seamlessly across varying levels of technical expertise.
The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.
Salary Range: The U.S.-based anticipated salary range for this opportunity is $85,500 - $105,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Benefits: NPR provides comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.
Does this sound like you? If so, we want to hear from you.
#LI-REMOTE
The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Pay Range
$85,500—$105,000 USD
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.
If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org.
You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application.
Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.
Bridges business objectives and technical implementation by designing Salesforce solutions, gathering requirements, creating user stories, and collaborating with stakeholders and development teams.
OVERVIEW
A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.
Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR . This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.
NPR is seeking a strategic and collaborative Salesforce Business Analyst to join a dedicated team focused on innovating and maintaining our enterprise Salesforce CRM. NPR’s Salesforce ecosystem is a critical driver of our organizational mission, powering operations that range from newsletter subscriptions and donor management to supporting our nationwide network of Member organizations and digital experiences for millions of public media listeners.
In this role, you will bridge the gap between business objectives and technical implementation. Working closely with diverse stakeholders, product managers, and development teams, you will strategically design, document, and refine our Salesforce data model and platform architecture. The ideal candidate is a natural problem-solver who can translate complex requirements into elegant, scalable Salesforce solutions, communicating seamlessly across varying levels of technical expertise.
The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.
Salary Range: The U.S.-based anticipated salary range for this opportunity is $85,500 - $105,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Benefits: NPR provides comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.
Does this sound like you? If so, we want to hear from you.
#LI-REMOTE
The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Pay Range
$85,500—$105,000 USD
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.
If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org.
You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application.
Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.
Leads new product development programs from brainstorm through launch, managing cross-functional workstreams for UK and European markets.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
Product Developer
Location: Battersea, London / Hybrid – 3 days per week in the office
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
What You’ll Do
We are looking for a Product Developer in the Product Development team in our London Battersea office specifically to lead the development of successful and profitable programmes for key products, acting as the market expert and driving new product launches within the UK and mainland Europe.
Support the SharkNinja business with the development of successful and profitable programmes for new products, leading and assisting key workstreams in the NPD lifecycle from brainstorm phase through mass production
Bring new products to launch within the UK and mainland Europe, partnering with global product development on product definitions, consumer-relevant design targets, and performance KPIs
Conduct and analyse market research to identify consumer needs, market gaps, and the competitive landscape
Understand regional and local compliance risks and unique regional needs; advocate for these product nuances with cross-functional and global teams
Lead ‘Holiday Morning’ team reviews at each build and partner with PMO, Engineering, and global PD to ensure issue tracker is burned down from build to build
Develop and execute hands-on and virtual validation plans at each build using proven SN methodologies for all touchpoints, collateral, and Out of Box Experience
Manage the creation and execution of product support material including in-box collateral, FAQs, How-To Videos, and Troubleshooting scripts
Manage product development inputs for PARF, PIS, Salsify and maintain data integrity throughout the product development cycle
Work cross-functionally to meet cost targets; provide clear cost direction to Supply Chain and Engineering on product trade-offs
Efficiently document programme details and maintain an organised system for smooth transition 90 days post MP to the COE team
What You’ll Bring
Experience:
2–4 years of experience in product development, product marketing, marketing, human factors engineering, or a related field, preferably at a consumer goods company
Bachelor’s Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination
A 100% consumer-first perspective when it comes to introducing new products or improving current products
Highly effective communication skills — both written and in-person, including presenting to all levels of management
Strong project management skills with the ability to prioritise effectively and manage multiple projects simultaneously
Willingness to mentor junior and newly onboarded associates
Proficient in Microsoft Word, Excel, and PowerPoint
Resourceful, well organised, highly dependable, efficient, and detail oriented
Willingness to travel
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
Learn more about us:
Diversity Equity & Inclusion at SharkNinjaLife At SharkNinjaOutrageously Extraordinary Culture
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products— we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Manages product strategy, roadmap, and feature development for an asset management platform serving government clients.
Leads new product development programs from concept through launch, conducts market research, and manages product definitions while collaborating across cross-functional teams.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
The Product Developer will lead the development of successful and profitable programs for key products to ensure continued growth of the current portfolios as well as the establishment of new launches. This role is expected to be the market expert in their product lines, research and understand the competitive landscape, retailer assortments that will meet the needs of the changing consumer and retailer requests.
This role is hybrid based in Battersea London, 3 days a week in the office.
Here are some of the exciting things you’ll get to do:
Support the Ninja business with the development of successful and profitable programs for new products to ensure continued growth of the product portfolio – you will lead and assist key workstreams in the new product development lifecycle of assigned product(s) from brainstorm phase through mass production
Support Global product development on creating product definitions, consumer-relevant design targets, and performance KPIs, including creation/drive toward critical messaging claims
Conduct and analyse market research to identify consumer needs and market gaps and analyse the competitive landscape
Understand regional and local compliance risks/issues, as well as unique regional needs. Be an advocate to articulate these product nuances to the cross functional teams.
Work closely with cross-functional teammates to convey the strategic vision and goals for the product portfolio
Manage product feedback with cross functional teams to ensure real-time inputs are provided at every stage of product development from P-builds to MP
Partner with PMO, Engineering, and global PD to ensure issue tracker is “burned down” from build to build.
Develop and actively participate in JIRA ticket development and closing out issues.
Develop and execute hands-on and virtual validation plans at each build, within the support markets, using the proven SN methodologies that gain internal confidence, for all touchpoints, collateral, and Out of Box Experience enabling qualitative and quantitative feedback from the Europe to gain internal confidence and support product readiness
Manage the creation and execution of product support material, such as, in-box collateral, FAQ’s, How-To Videos and Troubleshooting scripts for online resources and the Customer Excellence team
Manage the product development inputs for PARF, PIS, Salsify and maintain data integrity throughout the product development cycle
Work cross functionally to help team meet cost targets, and have understanding of levers needed to impact margin
Provide clear cost direction to Supply Chain and Engineering on potential product trade offs to ensure cost and margin targets are met
Have an understanding of overall category cost and margin targets to provide support to leadership in executing budget
Efficiently document program details, and keep organised system for smooth transition 90 days post MP to COE team
Here are some of the things you’ll bring:
2-4 years of experience in product development, product marketing, marketing, human factors engineering, or a related field, preferably at a consumer goods company
Bachelor’s Degree (or equivalent experience) in Business, Marketing, Management, Engineering or a combination of the above
Interest and ability to work, learn, and grow in a fast-paced, deadline driven, high impact environment
A “100% on” consumer-first perspective when it comes to introducing new products/processes or improving current products
A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills
Highly-effective communication skills – both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management)
Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment
A desire to learn and grow in a passionate environment
The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward
Willingness to mentor junior and newly onboarded associates
Ability to see failure as an opportunity to iterate, learn, and willingness to fail fast and often.
Proficient in Microsoft Word, Excel and PowerPoint
Resourceful, well organized, highly dependable, efficient and detail oriented
Ability to be a team player as well as work independently
Willingness to travel
#LI-HYBRID
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products— we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Manages product strategy and development for AI-driven market research and analytics platform serving investment funds and Fortune 500 companies.
Product Manager owns product-led growth funnel optimization and SEO strategy, running experiments to improve activation and conversion while partnering with Engineering and Design.
About Trellis:
Trellis (https://trellis.law/) is the largest legal research platform for state trial courts, with coverage spanning thousands of courts and millions of cases across the U.S. We aggregate and structure trial court filings, rulings, motions, and outcomes into a unified, searchable platform, combining large-scale data infrastructure with AI-powered analysis to extract, organize, and surface insights across that data. This makes large-scale trial court research possible for the first time.
Our tools enable attorneys to analyze judge tendencies, evaluate opposing counsel, find and assess expert witnesses, and see which arguments and strategies have succeeded in similar cases, so they can assess risk earlier, save time on research, and develop more effective, data-backed case strategies.
About the Role:
Trellis is looking for a Product Manager, Growth to own two key growth levers: bringing the right buyers in through organic search and converting them through a strong product-led experience.
This role will split time between product-led growth and SEO, owning the connection between acquisition, activation, trial conversion and expansion. You’ll report to our Director of Product and work closely with Engineering and Design to define priorities, write clear requirements, unblock execution and measure impact through Amplitude and/or GSC.
This is a great role for someone who is analytical, technical enough to partner closely with Engineering and comfortable turning ambiguous growth opportunities into clear, measurable product work.
Own Product-Led Growth
Own SEO & Organic Discovery
Drive Roadmap, Delivery, and Reporting
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Own product-led growth activation funnels and SEO strategy, running experiments to reduce friction and improve conversion metrics while partnering with engineering and design teams.
About Trellis:
Trellis (https://trellis.law/) is the largest legal research platform for state trial courts, with coverage spanning thousands of courts and millions of cases across the U.S. We aggregate and structure trial court filings, rulings, motions, and outcomes into a unified, searchable platform, combining large-scale data infrastructure with AI-powered analysis to extract, organize, and surface insights across that data. This makes large-scale trial court research possible for the first time.
Our tools enable attorneys to analyze judge tendencies, evaluate opposing counsel, find and assess expert witnesses, and see which arguments and strategies have succeeded in similar cases, so they can assess risk earlier, save time on research, and develop more effective, data-backed case strategies.
About the Role:
Trellis is looking for a Product Manager, Growth to own two key growth levers: bringing the right buyers in through organic search and converting them through a strong product-led experience.
This role will split time between product-led growth and SEO, owning the connection between acquisition, activation, trial conversion and expansion. You’ll report to our Director of Product and work closely with Engineering and Design to define priorities, write clear requirements, unblock execution and measure impact through Amplitude and/or GSC.
This is a great role for someone who is analytical, technical enough to partner closely with Engineering and comfortable turning ambiguous growth opportunities into clear, measurable product work.
Own Product-Led Growth
Own SEO & Organic Discovery
Drive Roadmap, Delivery, and Reporting
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Product Manager owns product-led growth funnel and SEO strategy, running experiments to improve activation and conversion while partnering with Engineering and Design on roadmap priorities.
About Trellis:
Trellis (https://trellis.law/) is the largest legal research platform for state trial courts, with coverage spanning thousands of courts and millions of cases across the U.S. We aggregate and structure trial court filings, rulings, motions, and outcomes into a unified, searchable platform, combining large-scale data infrastructure with AI-powered analysis to extract, organize, and surface insights across that data. This makes large-scale trial court research possible for the first time.
Our tools enable attorneys to analyze judge tendencies, evaluate opposing counsel, find and assess expert witnesses, and see which arguments and strategies have succeeded in similar cases, so they can assess risk earlier, save time on research, and develop more effective, data-backed case strategies.
About the Role:
Trellis is looking for a Product Manager, Growth to own two key growth levers: bringing the right buyers in through organic search and converting them through a strong product-led experience.
This role will split time between product-led growth and SEO, owning the connection between acquisition, activation, trial conversion and expansion. You’ll report to our Director of Product and work closely with Engineering and Design to define priorities, write clear requirements, unblock execution and measure impact through Amplitude and/or GSC.
This is a great role for someone who is analytical, technical enough to partner closely with Engineering and comfortable turning ambiguous growth opportunities into clear, measurable product work.
Own Product-Led Growth
Own SEO & Organic Discovery
Drive Roadmap, Delivery, and Reporting
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Technical product manager prototypes AI features in Python, owns prompt/context engineering, and validates AI product concepts before handing off to engineering for production.
Headquarters: Global / Dubai / Hong Kong / Singapore
About the roleTo apply: https://weworkremotely.com/remote-jobs/coin-market-cap-technical-ai-product-manager
Product manager owns merchant capital UX, partner APIs, and money movement flows for a fintech platform, driving adoption and ROI metrics across engineering, design, and partner teams.
You’ll own a slice of how merchants experience capital from Pipe. Servicing flows, money movement rails that make them work in the five countries we serve - US, UK, CA, AUS and NZ, and the APIs, and integrations. This means partner-facing APIs for offer surfacing and acceptance, split payout logic with partners like Uber Eats and Housecall Pro, and bank rail integrations that move dollars in and out at scale. It’s where product design, credit logic, partner engineering, and payments infrastructure meet. And where a lot of Pipe’s economics get made.
You’ll own measurable outcomes and high stakes interactions with our partners, not just ship features. Expected metrics include partner integration adoption and growth, and positive internal rate of return on the flows you touch. You’ll work directly with engineering, design, risk, capital markets, and partner success and you’ll be expected to have a point of view, not just synthesize others’.
What you’ll do
What we’re looking for
You’ll be successful here if:
The annual US base salary range for this role is $150,000 - $220,000. This salary range may be inclusive of several career levels at Pipe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
We are a fully remote company and we believe in taking care of our employees. As a Pipe employee, you’ll receive:
Translates business requirements into technical specifications, collaborates with development teams, and performs testing in an agile environment.
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
In this role, you will work as part of the IT Planning & Engagement team under the direction of the Director of Business Systems Analysts. A self-motivated individual with exceptional communication, teamwork and an ability and desire to assist in fostering a collaborative and continuous-improvement environment is critical to the success of this role. As part of this team, you will have an opportunity to work in an agile team environment and will gain skills to support across teams in the IT Planning & Engagement organization.
An ideal candidate is someone who can leverage strong technical skills and business knowledge to contribute to the team. They must be a self-starter, have an inquisitive nature, and possess a strong aptitude to pick up new skills and knowledge through research, perseverance, and training. They must be adaptable to an ever-changing environment, as well as being able to think outside the box to provide innovative solutions. They will play a significant role on the IT teams they are part of by understanding business requests and refining them into technical requirements for development, as well as developing test cases and performing testing.
This position requires strong analytical, problem-solving, and organizational skills, while maintaining a sense of urgency to meet individual and team deadlines and goals. This person should show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail.
• Lead coordination with customers to elicit and translate business needs into detailed functional requirements, then collaborate with development team to design and transition functional requirements into technical solution
• Develop a trusting relationship with customers to better support the business areas on enhancement requests and system-related issues
• Test user stories and ensure all acceptance criteria is met, which may include creating/running queries to generate, validate, and analyze data from various applications
• Work within an agile environment following sprint commitments and release schedules
• Acts as a resource to help define the scope and objectives of moderately complex system-related projects using various analysis, research and fact-finding techniques, and evaluates the proposed new systems or enhancements for estimates and feasibility
• Coordinates and helps define updates to moderately complex critical system data elements and configurable applications, including rules, values, tables and output with some development resource assistance
• Prepares end-user procedures and manuals and provides end-user training for moderately complex new or changed system functionality
• Strong aptitude to pick up new skills and knowledge through research and perseverance
• The adaptability to work in an ever-changing and dynamic environment and works well under deadlines and pressure
• Ability to think outside the box to provide innovative solutions
• Self-starter that can initiate research and/or contact with others to solve issues
• Exceptional interpersonal skills, including teamwork, facilitation, and collaboration across teams/departments
• Proven problem solving and analytical thinking based on technical experience, judgements and precedents and approaches problems logically and systematically
• Excellent written and verbal communication skills
• Ability to travel as needed
Work Experience, Education, Certification/Training (Required):
• Bachelor’s degree in a technical or business-related field or equivalent work experience
• Minimum 2+ years’ experience as a Business Systems Analyst or relatable position
• Experience working with business units to define needs, provide analysis and document consequences of change
• Experience collaborating with internal IT teams to define and design application solutions that meet the customer needs and IT best practices
Work Experience, Education, Certification/Training (Desired):
• Experience with Agile methodology and proven ability to transform complex problems into stories
• Working knowledge of various coding languages, including the following: SQL, C#, or JS
• Working knowledge of various software platforms, including Microsoft Dynamics, Contact Center Technology, Application Extender, CMOD, APIM, HP Exstream or Microsoft Power BI
• Understands the moderately complex data structure and database schemas
$63,500 - $75,000 a year
Protective’s targeted salary range for this position is $63,500 to $75,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
