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Headquarters: USA - Remote

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

We are seeking a strategic and analytical Chief of Staff to partner with our Chief Customer Officer (CCO) in driving business performance across our Customer organization. This role combines financial and operational strategy, data-driven decision-making, and cross-functional collaboration to improve customer retention, revenue performance, and organizational effectiveness.

The ideal candidate brings strong financial and business acumen, a collaborative mindset, and the ability to translate complex information into actionable insights that inform executive decisions and strengthen financial and operational accountability.

What You'll Do

• Customer revenue metrics: In partnership with Finance, which owns ARR and financial reporting, to ensure customer metrics (ARR movement, gross and net revenue retention, renewal rates on up for renewal revenue, cohort views and churn drivers) follow Thoma Bravo standards and best-in-class methods. Translates those metrics into the customer organization's view, measures renewal forecast accuracy, and reports on cross-sell and upsell pipeline, which Renewals and Sales own.
• Executive and board narrative: Prepares the CCO's materials for the executive leadership team, board, Thoma Bravo operating reviews and QBRs, framing performance, risk and investment asks in terms of business outcomes. Ensures what the board sees reconciles to how the organization operates.
• Renewal and retention reporting: Owns renewal rate reporting and variance analysis of the official forecast against plan and actuals, explaining the drivers behind the numbers.
• Renewal and retention plan and resource models: In partnership with Finance, builds the customer organization's annual renewal and retention plan (historical baselines, renewal rate assumptions and targets) and the headcount, coverage-ratio and capacity models tied to book-of-business segmentation.
• Customer health and signals: Delivers the customer health scoring model and churn and risk analysis.
• Customer reporting requirements and CCO analysis: Sets the customer organization's reporting requirements across Salesforce, the data warehouse and BI tools, aligned with Finance's metric definitions, which Systems & Operations and Data & Analytics build to. Handles the CCO's own analysis and reporting requests.
• Cross-functional Alignment: Works with Revenue Operations and CRO leadership team to align on strategies and reporting for improving Net Retention Rate. Works with the Product Strategy team to align on churn analysis and forecasting by product.

What You'll Bring

• Significant experience in strategic finance, FP&A, business operations, revenue operations, customer success operations, or a related field, ideally within a B2B SaaS environment.
• Strong understanding of SaaS business models and recurring revenue metrics, including ARR, GRR, NRR, renewals, and churn.
• Experience translating business needs into reporting and analytics requirements, with familiarity using tools such as Salesforce, Excel, SQL, Power BI, or Tableau.
• Ability to analyze complex datasets and communicate insights clearly to executive audiences.
• Familiarity with CRM, reporting, and business intelligence tools such as Salesforce, Excel, SQL, Power BI, or Tableau.
• Strong collaboration, communication, and problem-solving skills, with the ability to influence across teams.
• Experience in private equity-backed environments or supporting executive and board-level reporting is a plus.

Salary Range: $155,628 - $207,504

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits: 

• Generous PTO & Holiday Schedule 
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement 
• Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

To apply: https://weworkremotely.com/remote-jobs/ping-identity-chief-of-staff-cco

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Implementation Project Manager will oversee and drive process integration clients into our high-performance product suite.  The IPM will manage activities associated with new client implementations and internal initiatives, will plan execute and coordinate the activities for on-boarding clients into the EnableComp service suite, will be responsible for managing the timeline, deliverables, setting client expectations, communicating regularly and elevating critical issues.

THE JOB RESPONSIBILITIES INCLUDE

• Provide overall support surrounding the implementation of core service offerings, data integration and requirement gathering activities.
• Work directly with clients to review project status, action items, and resolve issues.
• Consult and identify solutions for client’s specific requirements.
• Work with internal team members to communicate and manage tasks related to the client’s implementation.
• Manage change and client expectations effectively.
• Maintain real time project status through online project management tools.
• Establish and manage aggressive timelines and confront critical-path items and deadlines.
• Provide weekly/monthly reporting and forecasting to management and other key stakeholders on the Operations team.
• Other duties as required.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree required.  Advanced degree preferred.
• 4+ years’ experience with implementation and/or technical project management in a healthcare setting.
• Prior experience in physician office setting including knowledge of physician office workflow and processes a plus.
• Extensive familiarity with payer or provider-based healthcare data sets required.
• Experience with project management tools required.
• Technical proficiency with project portfolio management tools, support ticketing software, Apple technology and cloud-based document sharing systems.
• Knowledge about extended medical terminology required.
• Equivalent combination of education and experience will be considered.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
• Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
• Regular and predictable attendance.

SPECIAL CONSIDERATIONS & PREREQUISITES

• Practices and adheres to EnableComp’s Core Values, Vision and Mission.
• Ability to work with different levels of clinical personnel, including providers.
• Ability to work in a very fast-paced and changing work environment.
• Collaborative, customer-focused and able to create visible value.
• Team approach to working with others, ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects.
• Extensive project coordination experience.
• Process oriented with the ability to drive a project to successful completion.
• Proven track record of conflict management and problem-solving skills.
• Ability to work independently (self-directed/resourceful) and as a team member.
• Excellent communication and client-facing skills.
• Excellent organizational skills.
• Technical aptitude.
• Travel 0-10%; general office environment.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Marketing Technology Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe’s global marketing engine. We partner closely with Growth Product, Growth Marketing, Regional Demand and Field Marketing, Lifecycle Marketing, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision with as much automation as possible, prospect and performance data are accurate and actionable, and our marketing technology stack operates at scale.

We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, lead management, pre-and post event operations, cross-functional program delivery, and more.

What you’ll do

We are looking for a Marketing Technology Program Manager. This role sits at the intersection of technology, data, and program management, and it requires someone who can move fluidly between strategic planning and hands-on execution.

Drive technology programs that power Stripe’s marketing engine. Lead cross-functional programs with product, engineering, and marketing stakeholders. Drive improvements and innovation through AI, process automation, and 1st and 3rd party tools. Deliver the systems that enable marketing teams to move faster, continuously improve performance, and remove bottlenecks.

Responsibilities

• Act as the program manager for 1-2 initiatives at a time. Examples include the following.

  • Digital channel effectiveness: Improve digital campaign performance through personalization, content optimization, audience optimization. Include recommendation system interlock.
  • Measurement: Give every campaign a consistent identity; connect marketing activity, spend, engagement, leads, and downstream outcomes.
  • Account-Based Marketing (ABM): Identify target accounts, coordinate account-based campaigns, personalize account experiences, capture engagement, measure account penetration.
  • Online Event Production & Community: Digital event promotion, registration, online attendance, content delivery, community engagement, and follow-up/measurement.

• Program management responsibilities include

  • Own end-to-end program delivery for initiatives; maintain program communications, track milestones, lead cross-functional workstreams, and provide regular updates on roadmap progress
  • Lead programs to address recurring marketing process and technology challenges; define objectives, success metrics, and build repeatable processes that scale
  • Partner with product and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
  • Lead requirements, selection, contracting, implementation, and adoption of third party software; drive new custom features in the company’s implementation of third party software
  • Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalate risks as needed
  • Drive ongoing operations improvements through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
  • Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in B2B marketing operations/technology or a related program management role in a high-growth technology environment
• 3+ years of experience working day-to-day on some or all of the following: marketing automation platforms, CRM platforms, audience targeting and personalization, marketing campaign measurement, account based marketing, and online events (webinars)
• 3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives
• Experience building AI agents, including examples of agents you have deployed and examples of ways you are using AI on a daily basis beyond chat
• 3+ years of experience doing your own analysis using queries, dashboards, and AI and partnering with analysts and data scientists for more complex analytics needs
• 3+ years of experience defining your own scope and goals and collaborating with a distributed, global team to deliver on them
• Excellent written and verbal communication skills, including the ability to convey complex operational concepts to diverse stakeholders across marketing, sales, and engineering

Preferred qualifications

• Experience managing prospect or marketing database programs, including data enrichment, hygiene, and growth using first-party and third-party data sources
• 3+ years of experience with marketing technology systems and platforms, including Marketo, customer data platforms, marketing channel and campaign measurement and attribution, account based marketing platforms, and online event platforms
• Experience selecting and managing third-party software in a B2B marketing context
• Experience implementing AI tools to improve marketing operations workflows and productivity
• Experience working with global teams on a day-to-day basis
• Knowledge of data privacy and compliance frameworks
• Experience in the financial services, payments, or B2B software industries

Hybrid

Lokation: Prague 8, HO 50 %

Languages: Fluent English and Czech, German is a plus

Level: Senior

Form of cooperation: Contraktor

Start date: asap

Allocation: Full-Time

Allocation length: Long term, until 12⁄2027

For our section “ DBAG Commodities IT XBID & Engineering”, we are looking for a dedicated IT Project Manager to oversee critical infrastructure projects supporting our globally leading trading systems for energy and commodities markets. The tradable instruments cover a wide variety such as Power Spot instruments, commodity futures and OTC cleared derivatives most of which are tradable 24⁄7, 365 days a year.

Field of activity:

We are seeking an experienced, hands-on IT Project Manager for a 12-month fixed-term assignment to lead two mission-critical infrastructure transformation initiatives within Commodities IT.

In this role, you will orchestrate complex deliveries across multiple legal entities, diverse IT product lines, and organizational units. You will be responsible for end-to-end project governance, technical dependency alignment, and execution planning to ensure high availability, compliance, and zero unplanned downtime for trading and post-trading systems.

Your responsibilities:

• Project Governance & Execution: Build, baseline, and maintain comprehensive, milestone-driven technical project plans, resource allocations, and critical-path schedules.
• Cross-Entity Alignment: Drive coordination across multiple legal entities, infrastructure engineering teams, network operations, security, data center facilities, and external vendors/cabling contractors.
• Migration & Cutover Planning: Define granular runbooks, rollback strategies, and cutover protocols for the recabling and migration of 300+ mission-critical bare-metal and appliance targets.
• Risk & Dependency Management: Proactively identify architectural bottlenecks, multi-team dependencies, lead times for hardware delivery, and operational risks.
• Stakeholder Reporting: Provide clear, data-driven status reporting, KPI tracking, and escalation management directly to the Head of Infrastructure Engineering and IT leadership.

Your profile:

• Experience: 5+ years of technical project management experience delivering large-scale data center, network, or systems infrastructure projects in high-availability environments (FinTech, Capital Markets, Energy/Commodities, or Telecommunications).
• Network & Systems Acumen: Technical foundation in Layer-2/Layer-3 networking, physical data center rack/cable management, server lifecycle migrations, and enterprise storage/backup architectures (e.g., immutable snapshots, air-gapped storage).
• Project Delivery Skills: Proven track record in detailed cutover planning, change management (ITIL), runbook creation, and managing complex multi-stakeholder initiatives across matrixed organizations, ideally backed by a recognized certification (e.g., PMP, PRINCE2),
• Communication: Exceptional organizational, analytical, and interpersonal skills; ability to translate technical constraints into executive-level briefings.

WEB

• title=Technical Project Manager
• job=manager

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Implementation Project Manager will oversee and drive process integration clients into our high-performance product suite.  The IPM will manage activities associated with new client implementations and internal initiatives, will plan execute and coordinate the activities for on-boarding clients into the EnableComp service suite, will be responsible for managing the timeline, deliverables, setting client expectations, communicating regularly and elevating critical issues.

THE JOB RESPONSIBILITIES INCLUDE

• Provide overall support surrounding the implementation of core service offerings, data integration and requirement gathering activities.
• Work directly with clients to review project status, action items, and resolve issues.
• Consult and identify solutions for client’s specific requirements.
• Work with internal team members to communicate and manage tasks related to the client’s implementation.
• Manage change and client expectations effectively.
• Maintain real time project status through online project management tools.
• Establish and manage aggressive timelines and confront critical-path items and deadlines.
• Provide weekly/monthly reporting and forecasting to management and other key stakeholders on the Operations team.
• Other duties as required.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree required.  Advanced degree preferred.
• 4+ years’ experience with implementation and/or technical project management in a healthcare setting.
• Prior experience in physician office setting including knowledge of physician office workflow and processes a plus.
• Extensive familiarity with payer or provider-based healthcare data sets required.
• Experience with project management tools required.
• Technical proficiency with project portfolio management tools, support ticketing software, Apple technology and cloud-based document sharing systems.
• Knowledge about extended medical terminology required.
• Equivalent combination of education and experience will be considered.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
• Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
• Regular and predictable attendance.

SPECIAL CONSIDERATIONS & PREREQUISITES

• Practices and adheres to EnableComp’s Core Values, Vision and Mission.
• Ability to work with different levels of clinical personnel, including providers.
• Ability to work in a very fast-paced and changing work environment.
• Collaborative, customer-focused and able to create visible value.
• Team approach to working with others, ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects.
• Extensive project coordination experience.
• Process oriented with the ability to drive a project to successful completion.
• Proven track record of conflict management and problem-solving skills.
• Ability to work independently (self-directed/resourceful) and as a team member.
• Excellent communication and client-facing skills.
• Excellent organizational skills.
• Technical aptitude.
• Travel 0-10%; general office environment.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist

_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.

Responsibilities:

• Liaise between Suvoda’s internal eCOA teams and instrument developers/license holders for questionnaires;
• Liaise between Suvoda’s internal Technical Solutions and Design teams and 3rd party translation vendors regarding development needs and client translation requirements;
• Research license, translation, and eCOA requirements including layout, formatting and appearance on devices. Determine who the license holder is and how to get in contact;
• Assist with development of information gathering form to be collected at project outset to assist in license research;
• Communicate and implement all translation and eCOA requirements, and timelines to correct internal eCOA teams Manage and update internal reference master guide as needed with license holder requirements for future reference;
• Coordinate license holder reviews, as needed;
• Supply translation vendor with English .json files and screen reports for translation;
• Receive translated .json files from translation vendor and provide to the Technical Solutions team for implementation;
• Create screen report documents for each questionnaire by copying and pasting individual screenshot images of each question for a particular questionnaire. The individual screenshot images will be generated by the Technical Solutions team;
• Perform a basic proofread of the screen report documents to ensure all required screen content is present and in the correct order;
• Coordinate revisions to the screen report documents and .json files between the Technical Solutions team and translation vendor, as needed;
• Collaborate with Lead Project Managers regarding translation timelines in order for Lead Project Managers to communicate this information to the client;

Requirements:

• Bachelor’s degree required;
• 1-2 years of experience in a similar role;
• Strong interest in language, research and desire to join the pharmaceutical industry;
• Experience in management of multiple simultaneous projects;
• Ability to multitask;
• Strong organization and detail orientation skills;
• Self-motivated;
• Professional communication.

#LI-CG1

We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number — or request payment from you — during the job application or interview process. Any emails from the Suvoda recruiting team will come from a @suvoda.com email address. You can learn more about these types of fraud by referring to this FTC consumer alert.

As set forth in Suvoda’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you are based in California, we encourage you to read this important information for California residents linked here.

Marketing Technology Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe’s global marketing engine. We partner closely with Growth Product, Growth Marketing, Regional Demand and Field Marketing, Lifecycle Marketing, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision with as much automation as possible, prospect and performance data are accurate and actionable, and our marketing technology stack operates at scale.

We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, lead management, pre-and post event operations, cross-functional program delivery, and more.

What you’ll do

We are looking for a Marketing Technology Program Manager. This role sits at the intersection of technology, data, and program management, and it requires someone who can move fluidly between strategic planning and hands-on execution.

Drive technology programs that power Stripe’s marketing engine. Lead cross-functional programs with product, engineering, and marketing stakeholders. Drive improvements and innovation through AI, process automation, and 1st and 3rd party tools. Deliver the systems that enable marketing teams to move faster, continuously improve performance, and remove bottlenecks.

Responsibilities

• Act as the program manager for 1-2 initiatives at a time. Examples include the following.

  • Digital channel effectiveness: Improve digital campaign performance through personalization, content optimization, audience optimization. Include recommendation system interlock.
  • Measurement: Give every campaign a consistent identity; connect marketing activity, spend, engagement, leads, and downstream outcomes.
  • Account-Based Marketing (ABM): Identify target accounts, coordinate account-based campaigns, personalize account experiences, capture engagement, measure account penetration.
  • Online Event Production & Community: Digital event promotion, registration, online attendance, content delivery, community engagement, and follow-up/measurement.

• Program management responsibilities include

  • Own end-to-end program delivery for initiatives; maintain program communications, track milestones, lead cross-functional workstreams, and provide regular updates on roadmap progress
  • Lead programs to address recurring marketing process and technology challenges; define objectives, success metrics, and build repeatable processes that scale
  • Partner with product and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
  • Lead requirements, selection, contracting, implementation, and adoption of third party software; drive new custom features in the company’s implementation of third party software
  • Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalate risks as needed
  • Drive ongoing operations improvements through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
  • Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in B2B marketing operations/technology or a related program management role in a high-growth technology environment
• 3+ years of experience working day-to-day on some or all of the following: marketing automation platforms, CRM platforms, audience targeting and personalization, marketing campaign measurement, account based marketing, and online events (webinars)
• 3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives
• Experience building AI agents, including examples of agents you have deployed and examples of ways you are using AI on a daily basis beyond chat
• 3+ years of experience doing your own analysis using queries, dashboards, and AI and partnering with analysts and data scientists for more complex analytics needs
• 3+ years of experience defining your own scope and goals and collaborating with a distributed, global team to deliver on them
• Excellent written and verbal communication skills, including the ability to convey complex operational concepts to diverse stakeholders across marketing, sales, and engineering

Preferred qualifications

• Experience managing prospect or marketing database programs, including data enrichment, hygiene, and growth using first-party and third-party data sources
• 3+ years of experience with marketing technology systems and platforms, including Marketo, customer data platforms, marketing channel and campaign measurement and attribution, account based marketing platforms, and online event platforms
• Experience selecting and managing third-party software in a B2B marketing context
• Experience implementing AI tools to improve marketing operations workflows and productivity
• Experience working with global teams on a day-to-day basis
• Knowledge of data privacy and compliance frameworks
• Experience in the financial services, payments, or B2B software industries

Hybrid

Lokation: Prague 8, HO 50 %

Languages: Fluent English and Czech, German is a plus

Level: Senior

Form of cooperation: Contraktor

Start date: asap

Allocation: Full-Time

Allocation length: Long term, until 12⁄2027

For our section “ DBAG Commodities IT XBID & Engineering”, we are looking for a dedicated IT Project Manager to oversee critical infrastructure projects supporting our globally leading trading systems for energy and commodities markets. The tradable instruments cover a wide variety such as Power Spot instruments, commodity futures and OTC cleared derivatives most of which are tradable 24⁄7, 365 days a year.

Field of activity:

We are seeking an experienced, hands-on IT Project Manager for a 12-month fixed-term assignment to lead two mission-critical infrastructure transformation initiatives within Commodities IT.

In this role, you will orchestrate complex deliveries across multiple legal entities, diverse IT product lines, and organizational units. You will be responsible for end-to-end project governance, technical dependency alignment, and execution planning to ensure high availability, compliance, and zero unplanned downtime for trading and post-trading systems.

Your responsibilities:

• Project Governance & Execution: Build, baseline, and maintain comprehensive, milestone-driven technical project plans, resource allocations, and critical-path schedules.
• Cross-Entity Alignment: Drive coordination across multiple legal entities, infrastructure engineering teams, network operations, security, data center facilities, and external vendors/cabling contractors.
• Migration & Cutover Planning: Define granular runbooks, rollback strategies, and cutover protocols for the recabling and migration of 300+ mission-critical bare-metal and appliance targets.
• Risk & Dependency Management: Proactively identify architectural bottlenecks, multi-team dependencies, lead times for hardware delivery, and operational risks.
• Stakeholder Reporting: Provide clear, data-driven status reporting, KPI tracking, and escalation management directly to the Head of Infrastructure Engineering and IT leadership.

Your profile:

• Experience: 5+ years of technical project management experience delivering large-scale data center, network, or systems infrastructure projects in high-availability environments (FinTech, Capital Markets, Energy/Commodities, or Telecommunications).
• Network & Systems Acumen: Technical foundation in Layer-2/Layer-3 networking, physical data center rack/cable management, server lifecycle migrations, and enterprise storage/backup architectures (e.g., immutable snapshots, air-gapped storage).
• Project Delivery Skills: Proven track record in detailed cutover planning, change management (ITIL), runbook creation, and managing complex multi-stakeholder initiatives across matrixed organizations, ideally backed by a recognized certification (e.g., PMP, PRINCE2),
• Communication: Exceptional organizational, analytical, and interpersonal skills; ability to translate technical constraints into executive-level briefings.

WEB

• title=Technical Project Manager
• job=manager

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Ashfield MedComms

Ashfield MedComms is a global leader in the medical communications space with a portfolio of clients across medical affairs, publications and commercial. We are part of Inizio Medical, which also includes ApotheCom, Nucleus Global and MEDiSTRAVA. Our position as part of this international network gives us a key advantage over other agencies in terms of the scale of our reach and depth of our expertise.

More broadly, Inizio Medical is part of Inizio, whose mission is to be THE strategic partner for health and life sciences companies. Unparalleled in scale and expertise, we connect a full suite of Advisory, Medical, Marketing/Communications, Patient and Stakeholder Engagement, and Biotech services to reimagine clients’ challenges into opportunities.

About the Role

If you’re an experienced healthcare communications professional with a passion for delivering impactful medical communications and building trusted client relationships, we’d love to hear from you.

As a Senior Account Manager, you’ll lead the delivery of strategic medical communications projects for one or more pharmaceutical clients. Acting as the primary client contact, you’ll oversee a broad range of projects from concept through execution, ensuring they’re delivered on time, within budget, and to the highest quality standards. Working closely with scientific, creative, editorial, digital, meetings, and operational teams, you’ll help clients achieve their communication objectives while driving account growth and long-term success.

At Ashfield MedComms, we offer flexible ways of working. Whether that’s remotely, in the office, or a hybrid of both, empowering our people to work in the way that suits them best.

Here’s What You’ll Be Doing

• Lead the day-to-day on a mix of publications and medical affairs accounts, acting as the primary client contact.
• Manage the successful delivery of a broad range of medical affairs and publications initiatives, including meetings, congress activities, abstracts, manuscripts, scientific content, , training materials, and other multichannel communications.
• Build strong client relationships by providing proactive guidance, strategic support, and exceptional customer service.
• Develop and oversee project plans, timelines, budgets, and financial performance to ensure projects are delivered efficiently and profitably.
• Partner with cross-functional teams, including scientific services, editorial, creative, digital, meetings, and production, to deliver high-quality, compliant solutions.
• Identify opportunities to expand existing accounts, contribute to proposals and pitches, and support new business growth.
• Mentor and support junior team members while fostering collaboration and sharing best practices across the wider team.

About You

• 5–7+ years’ experience in medical or healthcare communications, with experience managing pharmaceutical client accounts.
• Strong understanding of the pharmaceutical industry and the development of medical communications projects across medical affairs and publications.
• Experience managing a variety of project types and leading multiple workstreams simultaneously.
• Proven ability to manage client relationships, project budgets, timelines, and financial performance.
• Excellent communication, organization, problem-solving, and stakeholder management skills.
• Bachelor’s degree in life sciences or a related discipline, or equivalent experience.
• A collaborative, proactive, and client-focused approach with a passion for delivering high-quality work.

Benefits

At Ashfield, compensation is more than just a base salary. We offer a comprehensive bonus plan and benefit programs including for medical, dental, and vision, a generous 401k match, vacation, sick and personal days. Generous company holiday plan and additional benefits for those building a family include access to enhanced fertility support, family support programs, as well as expanded paid leave for new parents, including personalized coaching support.

Our Pledge

We appreciate the importance of having a workforce that reflects the various communities in which we operate, and our goal is to create an inclusive environment where diverse employees want to work and where they can flourish.

Ashfield MedComms is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

Ashfield MedComms is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation

$85,000—$105,000 USD

Don’t meet every job requirement? That’s okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda’s mission is...

We are looking for a meticulous Project Manager to join our team.

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

Essential Functions

In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:

• Program & Portfolio Management: Assist in planning and managing product development programs and initiatives to ensure alignment with business objectives.
• Financial Planning & Budgeting: Support financial planning processes, tracking budgets, forecasting expenditures, and ensuring alignment with business priorities.
• Process Optimization & Standardization: Identify opportunities for process improvements and standardization across product development teams to increase efficiency and effectiveness.
• Strategic Project Execution: Lead and coordinate cross-functional strategic projects, ensuring clear objectives, timelines, and deliverables are met.
• Departmental Reporting: Manage and maintain weekly, monthly, and quarterly reporting processes, ensuring key performance indicators (KPIs) and departmental goals are tracked and communicated effectively.
• Product Development Team Reporting Standardization: Optimize reporting frameworks to ensure consistent, accurate, and actionable insights across product development
• Documentation & Roadmap Support: Assist in standardization of content, publishing, maintaining, and organizing documentation to support product roadmaps, strategy, and execution.
• Educational & Training Materials: Develop training materials, presentations, and other resources to educate internal stakeholders on product development processes and strategic initiatives.
• Release Support: coordinating, managing, and assisting with program release plans to ensure readiness for seasonal launches, including education.
• Stakeholder Coordination: Work cross-functionally with product managers, finance, engineering, and other teams to ensure alignment and execution of strategic priorities.
• Risk & Issue Management: Track & identify potential risks and roadblocks in product development initiatives and collaborate with teams to mitigate issues proactively.
• Provide initial and interim planning, governance, and management for product development quarterly, bi-annual, and annual planning for R&D investments.
• Work with Product Management and Engineering teams to build a clear and concise model to enable roadmap delivery excellence.
• Continuously improve and innovate program management practice and methodology including pace, cost, and quality.
• Define and track interdependencies between programs to ensure synchronized execution on project milestones while developing, maintaining, and reporting on an overall integrated product delivery plan. Support planning, coordination, and content create of annual user conference for product development discovery and innovation sessions.

Minimum Requirements

• Undergraduate Degree or equivalent combination of education and experience in a related field.
• 5+ years experience implementing a variety of technical projects and programs.
• Preferred background in SaaS platforms and products.
• Technical Skills: Strong proficiency in project management tools (e.g., Jira, Asana, Smartsheet, Jellyfish), data visualization (e.g., Tableau, Power BI), and financial tracking tools.
• Analytical & Strategic Thinking: Ability to analyze data, track performance metrics, and drive insights to support decision-making.
• Communication & Leadership: Excellent written and verbal communication skills, with the ability to effectively present information to stakeholders at all levels.
• Project Management: Experience managing multiple projects simultaneously, with a strong ability to prioritize and execute in a fast-paced environment.
• Senior Executive Interation: Experience partnering and working with senior and executive leadership in cross-funtional environment.
• Collaboration & Influence: Strong ability to work cross-functionally and influence without direct authority.
• Adaptability & Problem-Solving: Ability to navigate ambiguity, adapt to changing business needs, and develop creative solutions to challenges.
• Self-motivated with strong propensity for action, results and continuous improvement.
• The ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary.
• Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines.

Preferred Qualifications

• Preferred professional certification in project/program management: PMP.
• Preferred experience with agile methodologies.
• Preferred experience with process improvement methodologies such as Lean or Six Sigma.

Working Environment / Physical Demands

Working Environment:

• Remote work within the United States.
• Long-distance or air travel as needed, not to exceed 10% travel.

Physical Demands:

• Activities require a significant amount of work in front of a computer monitor.

Total Rewards:

Generous annual bonus opportunity

401(k) with Employer Match

Flexible Time Off: take time off when you need it without worrying about available hours

11 paid holidays

Your Day Your Way - Celebrate a day of cultural or social significance to you

Access to Linkedin Learning courses for professional development

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

Company-Paid Life Insurance and Short/Long Term Disability Insurance

Nextech Luminary Peer Recognition Program

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

Essential Functions

In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:

• Program & Portfolio Management: Assist in planning and managing product development programs and initiatives to ensure alignment with business objectives.
• Financial Planning & Budgeting: Support financial planning processes, tracking budgets, forecasting expenditures, and ensuring alignment with business priorities.
• Process Optimization & Standardization: Identify opportunities for process improvements and standardization across product development teams to increase efficiency and effectiveness.
• Strategic Project Execution: Lead and coordinate cross-functional strategic projects, ensuring clear objectives, timelines, and deliverables are met.
• Departmental Reporting: Manage and maintain weekly, monthly, and quarterly reporting processes, ensuring key performance indicators (KPIs) and departmental goals are tracked and communicated effectively.
• Product Development Team Reporting Standardization: Optimize reporting frameworks to ensure consistent, accurate, and actionable insights across product development
• Documentation & Roadmap Support: Assist in standardization of content, publishing, maintaining, and organizing documentation to support product roadmaps, strategy, and execution.
• Educational & Training Materials: Develop training materials, presentations, and other resources to educate internal stakeholders on product development processes and strategic initiatives.
• Release Support: coordinating, managing, and assisting with program release plans to ensure readiness for seasonal launches, including education.
• Stakeholder Coordination: Work cross-functionally with product managers, finance, engineering, and other teams to ensure alignment and execution of strategic priorities.
• Risk & Issue Management: Track & identify potential risks and roadblocks in product development initiatives and collaborate with teams to mitigate issues proactively.
• Provide initial and interim planning, governance, and management for product development quarterly, bi-annual, and annual planning for R&D investments.
• Work with Product Management and Engineering teams to build a clear and concise model to enable roadmap delivery excellence.
• Continuously improve and innovate program management practice and methodology including pace, cost, and quality.
• Define and track interdependencies between programs to ensure synchronized execution on project milestones while developing, maintaining, and reporting on an overall integrated product delivery plan. Support planning, coordination, and content create of annual user conference for product development discovery and innovation sessions.

Minimum Requirements

• Undergraduate Degree or equivalent combination of education and experience in a related field.
• 5+ years experience implementing a variety of technical projects and programs.
• Preferred background in SaaS platforms and products.
• Technical Skills: Strong proficiency in project management tools (e.g., Jira, Asana, Smartsheet, Jellyfish), data visualization (e.g., Tableau, Power BI), and financial tracking tools.
• Analytical & Strategic Thinking: Ability to analyze data, track performance metrics, and drive insights to support decision-making.
• Communication & Leadership: Excellent written and verbal communication skills, with the ability to effectively present information to stakeholders at all levels.
• Project Management: Experience managing multiple projects simultaneously, with a strong ability to prioritize and execute in a fast-paced environment.
• Senior Executive Interation: Experience partnering and working with senior and executive leadership in cross-funtional environment.
• Collaboration & Influence: Strong ability to work cross-functionally and influence without direct authority.
• Adaptability & Problem-Solving: Ability to navigate ambiguity, adapt to changing business needs, and develop creative solutions to challenges.
• Self-motivated with strong propensity for action, results and continuous improvement.
• The ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary.
• Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines.

Preferred Qualifications

• Preferred professional certification in project/program management: PMP.
• Preferred experience with agile methodologies.
• Preferred experience with process improvement methodologies such as Lean or Six Sigma.

Working Environment / Physical Demands

Working Environment:

• Remote work within the United States.
• Long-distance or air travel as needed, not to exceed 10% travel.

Physical Demands:

• Activities require a significant amount of work in front of a computer monitor.

Total Rewards:

Generous annual bonus opportunity

401(k) with Employer Match

Flexible Time Off: take time off when you need it without worrying about available hours

11 paid holidays

Your Day Your Way - Celebrate a day of cultural or social significance to you

Access to Linkedin Learning courses for professional development

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

Company-Paid Life Insurance and Short/Long Term Disability Insurance

Nextech Luminary Peer Recognition Program

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book’s #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.

Key Responsibilities

• Independently own operational alignment for assigned client accounts
• Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies
• Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities
• Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions
• Partner with clients to align operational expectations with internal capabilities and constraints
• Monitor operational performance indicators and inventory health to identify emerging issues or deviations
• Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams
• Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up
• Track action plan progress and validate effectiveness over time
• Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward
• Own preparation and facilitation of monthly operational reviews and recurring client touchpoints
• Develop agendas, reporting narratives, and discussion materials tailored to client priorities
• Lead client discussions with confidence, professionalism, and consultative presence
• Document meeting outcomes, decisions, and action items, ensuring clear follow-through
• Serve as a consistent and reliable operational presence for assigned client accounts
• Partner closely with Revenue Services leadership and operational teams to understand performance drivers and constraints
• Coordinate with Client Success, Implementation, Product, and Technology teams to support alignment across the client lifecycle
• Lead internal account reviews and ensure internal stakeholders are aligned on priorities, risks, and commitments
• Advocate for client needs while balancing enterprise standards and scalability
• Ensure accurate and timely documentation of client interactions, escalations, and decisions in CRM and internal systems
• Apply Client Alignment methodologies and standards consistently across assigned accounts
• Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio
• Contribute to process improvement initiatives, workflow refinement, and documentation updates
• Support onboarding and knowledge transfer for new team members as needed
• Other duties as assigned

Requirements and Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required
• 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
• Foundational understanding of operational workflows, data interpretation, and client support models
• Strong written and verbal communication skills with the ability to convey operational information clearly
• Demonstrated ability to independently manage client relationships and operational discussions
• Strong analytical skills with the ability to interpret data and translate it into actionable insight
• Excellent written and verbal communication skills, including client-facing presentation experience
• Proven ability to influence without authority in cross-functional environments
• Timely and regular attendance
• Equivalent combination of education and experience will be considered
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations and Prerequisites

• Practices and adheres to EnableComp’s Core Values, Vision and Mission.
• Consultative mindset with a focus on problem-solving and continuous improvement
• Strong organizational skills and attention to detail
• Ability to receive feedback and apply it to improve performance and professional growth
• Professional presence appropriate for client-facing interactions
• Willingness to learn and adapt in a dynamic, evolving operational environment
• Demonstrated ability to escalate issues appropriately with clarity and confidence

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist

“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make.

About Collectively:

Collectively - part of the Brandtech Group (formerly You & Mr. Jones) -  is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We’ve also earned Effie, Webby, Glossy, IMA Fast Company, and OMMA awards for our programs.

We are hiring an Associate Producer for our Canada team. This position requires someone be French Canadian, have 1-3 years of experience working on the execution side of influencer campaign. Our ideal candidate has experience working at an influencer agency or PR firm. They are highly organized, have experience sourcing and vetting influencers, love working in a fast paced environment.

About the Production Team:

Collectively’s Production team is the strategic production arm of our client services practice, responsible for leading influencer marketing projects from kick off to completion with creativity, ingenuity, and exceptional project management skills. The team charter is flawless execution and exceptional client service and we pride ourselves on guiding our clients and influencers through each step of a project with strategic solutions along the way.

Responsibilities:

Working in tandem with lead Producers and a larger cross-functional team, the Associate Producer contributes to program production across a variety of influencer marketing campaigns. This role reports to a Director of Production and is responsible for three crucial areas of production: project management, influencer casting and management, and program tracking and reporting.

Project Management

• Support all aspects of influencer marketing projects for top brands, working closely with Collectively Producers, Sr. Producers, Executive Producers and/or Directors to ensure projects are on time, on budget, and achieve objectives
• Proactively update project status documents, both internal and external, including: influencer lists, weekly status agendas, client hubs, and, payment schedules)
• Oversee the schedule, documentation and communication of collaborator payments for specific projects
• Prepare Collaborator agreements (contracts) and work with Business Affairs to ensure accurate and timely contracting
• Contribute to internal and client calls, including creating agendas, maintaining status sheets, note taking and scheduling follow up meetings.
• Learn to prepare first drafts of key production deliverables, including but not limited to- timelines, project discovery, campaign briefs, activation plans, abstract / content reviews, and production schedules

Influencer Casting & Management

• Conduct influencer research and talent list development for Collectively campaigns, with thorough adherence to brand criteria and guidelines
• Develop campaign invitation emails and sign up surveys
• Support the lead Producer in conducting outreach to influencers and agents to generate interest and participation in campaigns, tracking rates, availability, and other key details during the recruitment process
• Support client decision making by writing persuasive rationale for talent that illustrates their readiness and fit for specific projects, helping to connect their profile, feed, and strengths to program goals
• Build client-facing influencer presentations that highlight influencer talent for Collectively campaigns

Program Tracking & Reporting

• Set-up campaign tracking using our third-party software, ensuring information is thorough and accurate
• Review Collaborator content to ensure adherence to requirements set forth by Collectively and Collectively’s clients, working through revisions when necessary
• Collect and manage any image, text, or video assets
• Track and log all content (blog posts, social media updates)
• Identify potential issues (incomplete posts, failure to adhere to requirements, etc.) and proactively resolve as-needed

Requirements

• Ideally located in Canada, preferably in the Montreal area.
• Must have French Canadian fluency and 1-2 years of experience adapting English campaigns to French Canadian.
• At least 1-2 years related experience in marketing/advertising industry, influencer agency
• Strong organization skills with attention to detail and excellent follow-through, ability to manage multiple tasks
• Great communication skills-both internally and externally, written and verbal
• Ability to work efficiently across a variety of tasks and manage time appropriately for projects
• Adaptability and a desire to work in an industry and landscape that’s constantly evolving
• Collaborative working style with positive attitude and enthusiasm for making great work happen!
• Excellent verbal and written communication skills in English, French language proficiency is a plus

Key Performance Indicators (KPIs)

• Demonstrates exceptional organizational and project management skills across all phases of the project lifecycle
• Deliverables and assignments meet expectations and are produced on time Exhibits a proactive, collaborative approach to any project challenges or delays
• Quickly learns and retains information, especially regarding key project processes
• Demonstrates curiosity with a desire to learn from program data, collaborator content and Collectively teammates
• Projects a friendly, confident, and professional demeanor both within the organization and to clients and collaborators

Benefits & Team Member Experience

• Remote-First
• Flex Fridays
• Step Up Recognition Program
• Collectively Employee Resource Groups (ERGs)
• Virtual & In-Person Events
• Benefts

Pay

The pay range for this position is CAD $65,000 to $76,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

About Collectively:

Collectively - part of the Brandtech Group (formerly You & Mr. Jones) -  is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We’ve also earned Effie, Webby, Glossy, IMA Fast Company, and OMMA awards for our programs.

We are hiring an Associate Producer for our Canada team. This position requires someone be French Canadian, have 1-3 years of experience working on the execution side of influencer campaign. Our ideal candidate has experience working at an influencer agency or PR firm. They are highly organized, have experience sourcing and vetting influencers, love working in a fast paced environment.

About the Production Team:

Collectively’s Production team is the strategic production arm of our client services practice, responsible for leading influencer marketing projects from kick off to completion with creativity, ingenuity, and exceptional project management skills. The team charter is flawless execution and exceptional client service and we pride ourselves on guiding our clients and influencers through each step of a project with strategic solutions along the way.

Responsibilities:

Working in tandem with lead Producers and a larger cross-functional team, the Associate Producer contributes to program production across a variety of influencer marketing campaigns. This role reports to a Director of Production and is responsible for three crucial areas of production: project management, influencer casting and management, and program tracking and reporting.

Project Management

• Support all aspects of influencer marketing projects for top brands, working closely with Collectively Producers, Sr. Producers, Executive Producers and/or Directors to ensure projects are on time, on budget, and achieve objectives
• Proactively update project status documents, both internal and external, including: influencer lists, weekly status agendas, client hubs, and, payment schedules)
• Oversee the schedule, documentation and communication of collaborator payments for specific projects
• Prepare Collaborator agreements (contracts) and work with Business Affairs to ensure accurate and timely contracting
• Contribute to internal and client calls, including creating agendas, maintaining status sheets, note taking and scheduling follow up meetings.
• Learn to prepare first drafts of key production deliverables, including but not limited to- timelines, project discovery, campaign briefs, activation plans, abstract / content reviews, and production schedules

Influencer Casting & Management

• Conduct influencer research and talent list development for Collectively campaigns, with thorough adherence to brand criteria and guidelines
• Develop campaign invitation emails and sign up surveys
• Support the lead Producer in conducting outreach to influencers and agents to generate interest and participation in campaigns, tracking rates, availability, and other key details during the recruitment process
• Support client decision making by writing persuasive rationale for talent that illustrates their readiness and fit for specific projects, helping to connect their profile, feed, and strengths to program goals
• Build client-facing influencer presentations that highlight influencer talent for Collectively campaigns

Program Tracking & Reporting

• Set-up campaign tracking using our third-party software, ensuring information is thorough and accurate
• Review Collaborator content to ensure adherence to requirements set forth by Collectively and Collectively’s clients, working through revisions when necessary
• Collect and manage any image, text, or video assets
• Track and log all content (blog posts, social media updates)
• Identify potential issues (incomplete posts, failure to adhere to requirements, etc.) and proactively resolve as-needed

Requirements

• Ideally located in Canada, preferably in the Montreal area.
• Must have French Canadian fluency and 1-2 years of experience adapting English campaigns to French Canadian.
• At least 1-2 years related experience in marketing/advertising industry, influencer agency
• Strong organization skills with attention to detail and excellent follow-through, ability to manage multiple tasks
• Great communication skills-both internally and externally, written and verbal
• Ability to work efficiently across a variety of tasks and manage time appropriately for projects
• Adaptability and a desire to work in an industry and landscape that’s constantly evolving
• Collaborative working style with positive attitude and enthusiasm for making great work happen!
• Excellent verbal and written communication skills in English, French language proficiency is a plus

Key Performance Indicators (KPIs)

• Demonstrates exceptional organizational and project management skills across all phases of the project lifecycle
• Deliverables and assignments meet expectations and are produced on time Exhibits a proactive, collaborative approach to any project challenges or delays
• Quickly learns and retains information, especially regarding key project processes
• Demonstrates curiosity with a desire to learn from program data, collaborator content and Collectively teammates
• Projects a friendly, confident, and professional demeanor both within the organization and to clients and collaborators

Benefits & Team Member Experience

• Remote-First
• Flex Fridays
• Step Up Recognition Program
• Collectively Employee Resource Groups (ERGs)
• Virtual & In-Person Events
• Benefts

Pay

The pay range for this position is CAD $65,000 to $76,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI...

The purpose of this role is to oversee production operations for multi-channel marketing solutions.

This is a fully remote opportunity.

Gradient AI:

Gradient AI is revolutionizing Group Health and P&C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry’s largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we’re scaling fast—and it’s an exciting time to join the team.

About the Role:

Gradient AI is looking for a Program Operations Specialist to own project and case management across our health underwriting products. This person will manage a portfolio of clients from implementation through ongoing service, driving cross-functional coordination, process improvement, and reporting so our operations run proactively rather than reactively.

How You Will Make an Impact

• Own project and case management across our health underwriting products, from intake and prioritization through assignment and end to end tracking.
• Maintain a centralized, client by client view of status, timelines, dependencies, risks, and priorities across the portfolio.
• Partner with Product, Data Science, Data Engineering, Implementation, QA, and Client Executives to drive follow through, confirm progress, and resolve blockers without relying on formal authority.
• Drive process improvement and automation across project and case management, using deep fluency in Salesforce, Jira, and spreadsheet trackers to find opportunities to streamline.
• Connect workflows and data across systems to build scalable solutions that improve tracking, reporting, and visibility, reducing reliance on manual, fragmented processes.
• Build standardized, data driven reporting on ticket volume, aging, bottlenecks, resolution rates, and workload to give teams and leadership actionable visibility.
• Evolve the function from reactive coordination to a proactive, data driven operating model by closing process gaps and increasing efficiency, accountability, and visibility.

Skills Needed to Succeed

• 5+ years of experience, ideally in service delivery, implementation management, issue and case management, or project and program coordination.
• Experience at a software or SaaS company is expected, insurance industry experience is a plus but not required.
• Strong working knowledge of Jira, Excel, and Salesforce, with the ability to build and maintain reports, dashboards, and trackers.
• Comfortable working with technical teams like Data Science and Data Engineering, translating between technical detail and business priorities.
• Comfortable managing many concurrent workstreams with different owners and no single defined end date.
• Strong organizational skills and follow through, with the ability to hold cross functional teams accountable without direct authority over them.
• Clear written and verbal communication skills, with the ability to translate ticket level detail into portfolio level visibility for leadership.

What We Offer:

• A fun, team-oriented startup culture.
• Generous stock options — we all get to own a piece of what we’re building.
• Unlimited vacation days.
• Flexible schedule that supports working from home.
• Full benefits package includes medical, dental, vision, 401k, paid parental leave, and more.
• Ample opportunities to learn and take on new responsibilities.

We are an equal opportunity employer.

Salary Range: $115,000-140,000 base salary annually.

This role is also eligible for an annual performance bonus, equity grant, and a comprehensive benefits package. In accordance with the Massachusetts Pay Transparency Law, we are providing a good-faith salary range for this position at the time of posting. The actual salary offered will depend on the level at which the candidate is hired, as well as their experience, skills, qualifications, and location. Compensation may grow over time through merit-based increases, promotions, and company-wide adjustments. If your salary expectations fall outside this range, we still encourage you to apply so we can have a conversation.