Why Entersekt

Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3D Secure authentication for issuers, acquirers and payment networks. We offer highly scalable products with a track record of success across multiple continents.

Entersekt enables secure digital transactions for leading financial institutions globally. We exist to create a world where everyone can transact digitally without fear or compromise. Currently, we protect the digital transactions of over 210 million active users on our platform and hold 120 active patents that recognize innovation in digital security, payments, and user experience. Entersekt offers customers secure authentication and digital payments experiences that remove unnecessary friction. Entersekt has a diverse product portfolio and aggressive roadmap that positions the company well to sustain competitive advantage as it expands globally with emphasis on North America and European markets.

Quality at Entersekt is a shared engineering responsibility, not a final test phase. Our Quality Engineering function provides the standards, automation and independent evidence needed to deliver confidently in a regulated environment.

The Ideal Candidate

The ideal candidate is a hands-on technical and people leader with deep expertise in software quality engineering and automation. They combine strong technical depth with the ability to influence teams that do not report directly to them, balancing engineering excellence, automation strategy, release assurance and quality leadership.

They are comfortable staying close to the code, pipelines and automation frameworks while leading engineers and providing clear quality guidance across cross-functional teams. They know how to make release risk explicit, hold a quality position under pressure, resolve issues directly with accountable peers and escalate appropriately when risks exceed agreed tolerances.

The successful candidate demonstrates strong judgement, the ability to assess risk objectively and the confidence to deliver difficult feedback constructively while maintaining strong working relationships.

The Role

The QE & Automation Lead is accountable for QE-owned assurance across Entersekt’s 3DS portfolio, including the Access Control Server, associated integrations and scheme certification obligations, together with delegated areas of the shared automation framework.

This role leads the Quality Engineers assigned to the portfolio while remaining actively involved in technical execution and decision-making. The incumbent is responsible for ensuring automation effectiveness, quality visibility, release confidence and continuous improvement in testing practices across the product line.

A fundamental aspect of the role is influencing engineering teams, product teams and delivery stakeholders to continuously improve product quality while supporting the needs of a highly regulated and security critical environment.

Responsibilities

Automation and Engineering Leadership

• Own the technical design and day-to-day health of QE-owned API, web, mobile, integration, end-to-end and regression automation frameworks.
• Lead automation delivery across Java, Playwright, Selenium WebDriver, TestNG, Maven and Appium.
• Remain hands-on through architecture decisions, code reviews, complex test implementation and root-cause analysis of automation failures.
• Drive regression reliability through deterministic test data, stable setup and teardown processes, transparent quarantine rules and active flaky-test reduction.
• Embed suitable automation suites and quality evidence into GitLab CI/CD pipelines.
• Progress quality gates from monitored thresholds towards enforced automated controls where appropriate.

Release Assurance and Quality Intelligence

• Develop risk-based test strategies aligned to customer impact, architecture, regulatory obligations, scheme requirements, integration risk and production history.
• Produce evidence-based release assessments covering testing scope, automation outcomes, open defects, coverage limitations, residual risk and release recommendations.
• Ensure release feedback is available early enough to influence delivery decisions.
• Maintain traceable, reproducible certification, compliance and audit evidence, including scheme certification obligations.
• Monitor and report on regression health, risk coverage, defect escape rates, repeat incidents and automation reliability.
• Convert root-cause findings into ongoing quality improvements and corrective test coverage.

People Leadership

• Lead, mentor and develop Quality Engineers within the 3DS portfolio.
• Manage performance through continuous and actionable feedback.
• Ensure development and growth discussions are ongoing and that formal reviews contain no surprises.
• Support team capability development and capacity planning.

Cross-Functional Leadership

• Coach Development and Product teams on shift-left quality practices.
• Reinforce developer ownership of unit, component and feature-functional testing.
• Where ownership is not sufficiently established, actively drive improvements.
• Partner closely with Agile Delivery Leads and Scrum Masters regarding readiness, planning and dependencies.
• Collaborate with Platform and DevOps teams on environments, test data management and observability.
• Resolve quality concerns directly with accountable engineering and delivery stakeholders.
• Escalate appropriately only where issues remain unresolved or exceed agreed risk tolerances.

Continuous Improvement

• Establish and maintain an agreed quality baseline.
• Improve test automation maturity, regression effectiveness and engineering quality practices.
• Reduce defect escape rates, repeat incidents and unnecessary escalations.
• Increase early engagement between QE, Development, Product and Delivery teams.
• Drive measurable improvements to quality outcomes throughout the product lifecycle.

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• 6+ years of software quality engineering and test automation experience.
• Demonstrated technical leadership of automation frameworks or complex testing solutions.
• Strong Java knowledge and object-oriented design expertise.
• Significant hands-on experience with Playwright, Selenium WebDriver, TestNG, Maven and Appium, or equivalent technologies with the ability to become effective quickly.
• Experience designing API, web, mobile, integration and end-to-end automation solutions for distributed service-based systems.
• Strong CI/CD and GitLab pipeline experience, including:
• Parallelisation
• Automated quality gates
• Reporting and visibility
• Failure diagnosis and troubleshooting
• Experience treating flaky tests, test data challenges and environment stability as engineering reliability problems.
• Strong risk management judgement and experience creating risk-based test strategies and release assessments.
• Experience leading, mentoring and developing engineering teams.
• Performance management, coaching and capacity planning experience.
• Working knowledge of AI-assisted software engineering for test design, code generation, maintenance and failure analysis.
• Demonstrated ability to critically evaluate AI-generated outputs and deliver measurable value from AI-enabled practices.
• Advantageous
  • 3D Secure (3DS) experience.
  • EMVCo scheme certification experience.
  • Payments industry experience.
  • Experience working in regulated or security-critical environments.
  • Contract testing experience.
  • Service virtualisation experience.
  • Performance testing experience.
  • Application security testing experience.
  • JUnit 5.
  • Containers and container platforms.
  • Device farms.
  • Observability tooling.
  • Experience improving automation maturity in established, long-lived codebases with inherited test coverage.

Personality Attributes

Weighted equally with technical depth, as much of the role’s success depends on influencing teams that do not report directly to the QE function.

• Strong problem‑solving and analytical thinking skills.
• Clear and effective communicator with both technical and non‑technical stakeholders.
• Comfortable working independently and taking ownership.
• Collaborative team player with a pragmatic, delivery‑focused mindset.
• Strong attention to quality, security and maintainability.

We place a lot of value on how we treat prospective employees and appreciate the time and effort that goes into job hunting. That is why we aim to keep the hiring process as quick and seamless as possible while ensuring the best possible fit for both you and the company.

Working at Entersekt is truly a dream. You get exposed to cutting-edge technology, colleagues who are leaders in their fields, and an awesome working environment that includes flexible hours, remote work, and plenty of growth opportunities.

Apply for this position by following the “apply now” tab and or viewing our other roles at Entersekt Careers page.

Entersekt is an Equal Opportunity Employer:

We are committed to building an inclusive and diverse workforce that reflects the global communities we serve. For all South Africa-based roles, preference will be given to candidates from historically disadvantaged groups, in accordance with local Employment Equity objectives.

Craftsman Technology Group is an employee-owned firm that supports mission-driven organizations. Our work spans community and economic development, community health, arts and historical institutions, and organizations fostering inclusive communities. We believe technology can be an effective vehicle for change.

• Our mission: to help nonprofit organizations grow and thrive.
• Our values: be transparent and honest; be fair and accountable; be independent and objective; and be good to our staff, our communities, and the world.

We are seeking an Enterprise Portfolio Manager (EPM), a client-facing, senior-level position, who will bring these same values and passion to help mission-driven organizations. This is a full-time, salaried role reporting to a Practice Director. Note: this is not a sales position, does not carry a revenue goal nor does it have a commission associated with it.

Job Summary:

As an Enterprise Portfolio Manager (EPM), you will lead a portfolio of strategic clients. In partnership with practice leadership, you will create strategic plans to define near and long-term goals for organizations. You are a capable leader, active listener, and are comfortable facilitating conversations with stakeholders at all levels of an organization. You are able to make clear, actionable recommendations on priorities and approach.

As EPM, you are responsible for organizing work and resources across Craftsman’s suite of technical services, including technology assessments, on-ongoing support, incremental deployments, and transformative projects, to deliver efficiently on the client’s strategic objectives. You own the strategic roadmap and direct execution across every workstream serving that client. You will have a deep understanding of a client’s goals and evaluate and balance work across multiple workstreams to ensure resources are well utilized and timelines are met.

While client success roles focus on day-to-day relationship health and support, the EPM operates a level up, overseeing day-to-day delivery across your portfolio, and translating what you see into the bigger picture. As EPM, you own multi-year strategy, cross-workstream sequencing, and portfolio-level outcomes, partnering closely with practice leadership on budget performance and resourcing decisions across your portfolio. This role does not involve direct people-management responsibility, though an EPM is considered Senior Staff. As such, an EPM is responsible for coaching and ensuring a productive work culture.

Job Responsibilities:

• Lead a portfolio of clients with complex technology needs and multiple workstreams, spanning multiple systems, platforms and vendor relationships
• Guide clients in creating strategies to account for near-, medium- and long-term priorities at their organization
• Review, prioritize, and balance work across workstreams to meet client’s short and long term strategic priorities
• Identify and cultivate portfolio-level growth opportunities across service lines, and support business development in realizing income
• Manage budget and contribute to overall firm profitability
• Serve as the senior escalation point for the portfolio, diagnosing root causes and directing corrective action across teams
• Develop enterprise-client best practices and mentor the team of professionals
• Contribute to the ongoing development of Craftsman’s Service Delivery Methodology
• Responsibilities, expectations, and priorities may evolve over time to reflect the changing needs of the firm and our clients.

Required Qualifications:

• Proven experience managing complex, enterprise-level projects or programs for clients with dynamic, evolving needs, including multiple concurrent workstreams, shifting priorities, and competing deadlines
• Deep knowledge of the nonprofit or public sector’s technology needs and solutions landscape
• Expert-level relationship management skills, with a demonstrated ability to build trust with and proactively advise C-suite and Executive Director-level stakeholders
• Demonstrated ability to lead internal and client-facing conversations with equal confidence
• Skilled at identifying and resolving team dynamics issues internally, cross-functionally, and with clients, to keep delivery on track
• 7-10 years’ experience either in a client-facing consulting role or as a nonprofit professional, with a track record of progressive growth into senior leadership or strategic responsibility
• Comfortable incorporating AI tools (such as Claude) into day-to-day business work
• Claude Certified Associate – Foundations certification, held at hire or completed within 60 days
• Flexibility to travel on occasion

Preferred Qualifications:

• Demonstrated technical depth in at least one relevant CRM (e.g. Salesforce) or other enterprise-grade nonprofit technology platform
• Certified Project Management Professional (PMP) or Certified ScrumMaster (CSM)

Salary Hiring Range:

• $100,000 - $145,000

Job Location:

• Boston, MA (hybrid) or virtual (contiguous US)

Benefits:

• Company-supported medical, dental, vision
• Company-provided short- and long-term disability
• 401k & Roth IRA retirement options with a company match (available 90 days after hire date)
• Employee ownership (following 1,000 hours of service after hire date, approx. 6 months)
• 4 weeks accrued paid-time-off (PTO) per year
• 10 paid company holidays and 2 paid floating holidays (individual’s choice) per year
• CTG’s commitment to professional development and advancement
• Work culture aiming toward work/life balance

Important Note:

• Applicants must be eligible to work in the US. H1-B sponsorship is not available.
• Our headquarters is in Boston, MA. We have a strong virtual culture with staff located throughout the contiguous United States and our hiring focus aligns with our current operational needs. We are unable to hire candidates living outside the contiguous United States.
• Direct applicants only; no recruiters.

About Portable

We are Australia’s leading innovation partners for public good – developing technology and design solutions that power the public and the people who serve it. We seek out areas of acute social need and work with government agencies, nonprofit organisations, and socially-minded businesses to make transformational change.

There are currently 65+ of us – researchers, strategists, designers, technologists, and producers – working from our head office in Collingwood and remotely from co-working spaces and homes across Australia.

This role sits within one of our Digital Product teams – cross-discipline delivery teams that operate as their own business units, each led by a Business Director.

Then there’s you!

You’re an experienced digital producer who thrives on the detail of delivery. You know how to keep a project or partnership on track – managing scope, risk, and communication so your team, and your partners, always know where things stand.

You’ve built genuine craft in production: you can run a workshop, write a statement of work, manage a budget, and hold a calm line when priorities shift. You’re not chasing a leadership title just yet – you’re focused on sharpening your delivery skills, building your commercial instincts, and taking on more as you’re ready for it.

You’ll work as part of a multidisciplinary delivery team, help deliver great outcomes for our partners, and play a growing role in how we win and shape new work.

What you’ll do

On a normal week, you might:

• Lead delivery on one or more projects end to end, keeping scope, budget, and timelines on track.
• Write and refine statements of work, tracking assumptions, risks, and dependencies as the work evolves.
• Run stand-ups, workshops, and partner check-ins, keeping your team and clients aligned on progress.
• Contribute to scoping and estimating for proposals, bringing a delivery lens to new business.
• Track budgets and forecasts, raising risks early and keeping profit margin on target.
• Coordinate research, design, and development inputs so the right work happens at the right time.
• Contribute to case studies and retrospectives once a project wraps up.

What we’re looking for

Must-haves

• Experience in digital project or product delivery, ideally 4 or more years, delivering research, design, or technology engagements.
• Comfort managing scope, budget, and timelines on partnerships of meaningful size.
• Strong organisational skills and an eye for detail, with the ability to juggle multiple priorities at once.
• Confident stakeholder communication, and the judgement to know when to escalate.
• Experience working in agile, multidisciplinary environments, using delivery tools such as Jira and Asana.
• A collaborative, pragmatic approach, and a genuine interest in growing your delivery and commercial skills over time.

Nice-to-haves

• Experience contributing to proposals, scoping, or business development.
• Exposure to digital products in the public, community, or non-profit sectors.

Key outcomes for this role

• You deliver great work on your projects and help us to win more
• Your projects land on time and on budget. Partners give positive feedback.
• You contribute to scoping and estimating for proposals, and to marketing activity and case studies.

How we remunerate and support our team

The salary range for this role is $106,000 – $118,000 plus superannuation, depending on experience.

Joining Portable means becoming part of an organisation with an award-winning workplace culture, where your contributions are valued and you’re supported by a genuinely multidisciplinary team.

Here’s what else you can look forward to:

• Meaningful work with impact – engagements that make a positive difference in areas like mental health, social justice, and accessibility.
• Flexible work arrangements – hybrid working (up to 2 days per week remotely), flexible hours, and personalised start and finish times.
• Enhanced leave benefits – bonus annual leave based on tenure, the option to purchase additional leave, paid volunteering leave, and paid mental health days with no explanation required.
• Growth and development – structured career pathways, an annual professional development allowance of $1,000–$2,000 and access to our Leadership programs.
• Wellbeing support – up to 4 counselling sessions per year through our EAP with The Mindroom, covering general wellbeing, career planning and life’s challenges.
• Financial and family support – profit-sharing bonuses, employee share options, salary sacrificing, enhanced parental leave, and flexible part-time arrangements.

How to apply

We’re committed to building a diverse and equitable team. People from underrepresented groups are strongly encouraged to apply.

To be considered, please send us:

• Your resume.
• A short (max. one-page) cover letter answering:
  • What attracted you to this role, and why do you think it’s a good fit for you?
  • Tell us about a partnership or project you managed where things didn’t go to plan. What did you do, and what did you learn?

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.

You’ll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You’ll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time.

WHAT YOU’LL DO:

• Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time
• Build strong working relationships with clients and internal teams, and manage expectations along the way
• Help customise client installation guides and other Sportsbook product materials
• Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done
• Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access
• Investigate and escalate issues raised by clients or internal teams during integration
• Keep project status reports and client documentation accurate and up to date

WHAT YOU’LL BRING

• Knowledge of how APIs work, and confidence using API documentation to get and send information
• Experience implementing new customer products, including training users
• Comfortable using tools such as Zendesk, JIRA, Confluence, and Microsoft Office
• Working knowledge of T-SQL and API execution platforms
• Good understanding of the Sportsbook market and video streaming
• Strong project management skills, with the ability to manage several projects at once
• Excellent communication, problem-solving, and organisational skills

WHAT YOU’LL BRING

• At least two sports well, including their rules and how they work for Sportsbook customers
• What it’s like working directly with sportsbook or gaming clients

The monthly salary for this full-time role ranges from €2450 to €3010 gross. This role will also be eligible to take part in Genius Sports Group’s benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Craftsman Technology Group is an employee-owned firm that supports mission-driven organizations. Our work spans community and economic development, community health, arts and historical institutions, and organizations fostering inclusive communities. We believe technology can be an effective vehicle for change.

• Our mission: to help nonprofit organizations grow and thrive.
• Our values: be transparent and honest; be fair and accountable; be independent and objective; and be good to our staff, our communities, and the world.

We are seeking an Enterprise Portfolio Manager (EPM), a client-facing, senior-level position, who will bring these same values and passion to help mission-driven organizations. This is a full-time, salaried role reporting to a Practice Director. Note: this is not a sales position, does not carry a revenue goal nor does it have a commission associated with it.

Job Summary:

As an Enterprise Portfolio Manager (EPM), you will lead a portfolio of strategic clients. In partnership with practice leadership, you will create strategic plans to define near and long-term goals for organizations. You are a capable leader, active listener, and are comfortable facilitating conversations with stakeholders at all levels of an organization. You are able to make clear, actionable recommendations on priorities and approach.

As EPM, you are responsible for organizing work and resources across Craftsman’s suite of technical services, including technology assessments, on-ongoing support, incremental deployments, and transformative projects, to deliver efficiently on the client’s strategic objectives. You own the strategic roadmap and direct execution across every workstream serving that client. You will have a deep understanding of a client’s goals and evaluate and balance work across multiple workstreams to ensure resources are well utilized and timelines are met.

While client success roles focus on day-to-day relationship health and support, the EPM operates a level up, overseeing day-to-day delivery across your portfolio, and translating what you see into the bigger picture. As EPM, you own multi-year strategy, cross-workstream sequencing, and portfolio-level outcomes, partnering closely with practice leadership on budget performance and resourcing decisions across your portfolio. This role does not involve direct people-management responsibility, though an EPM is considered Senior Staff. As such, an EPM is responsible for coaching and ensuring a productive work culture.

Job Responsibilities:

• Lead a portfolio of clients with complex technology needs and multiple workstreams, spanning multiple systems, platforms and vendor relationships
• Guide clients in creating strategies to account for near-, medium- and long-term priorities at their organization
• Review, prioritize, and balance work across workstreams to meet client’s short and long term strategic priorities
• Identify and cultivate portfolio-level growth opportunities across service lines, and support business development in realizing income
• Manage budget and contribute to overall firm profitability
• Serve as the senior escalation point for the portfolio, diagnosing root causes and directing corrective action across teams
• Develop enterprise-client best practices and mentor the team of professionals
• Contribute to the ongoing development of Craftsman’s Service Delivery Methodology
• Responsibilities, expectations, and priorities may evolve over time to reflect the changing needs of the firm and our clients.

Required Qualifications:

• Proven experience managing complex, enterprise-level projects or programs for clients with dynamic, evolving needs, including multiple concurrent workstreams, shifting priorities, and competing deadlines
• Deep knowledge of the nonprofit or public sector’s technology needs and solutions landscape
• Expert-level relationship management skills, with a demonstrated ability to build trust with and proactively advise C-suite and Executive Director-level stakeholders
• Demonstrated ability to lead internal and client-facing conversations with equal confidence
• Skilled at identifying and resolving team dynamics issues internally, cross-functionally, and with clients, to keep delivery on track
• 7-10 years’ experience either in a client-facing consulting role or as a nonprofit professional, with a track record of progressive growth into senior leadership or strategic responsibility
• Comfortable incorporating AI tools (such as Claude) into day-to-day business work
• Claude Certified Associate – Foundations certification, held at hire or completed within 60 days
• Flexibility to travel on occasion

Preferred Qualifications:

• Demonstrated technical depth in at least one relevant CRM (e.g. Salesforce) or other enterprise-grade nonprofit technology platform
• Certified Project Management Professional (PMP) or Certified ScrumMaster (CSM)

Salary Hiring Range:

• $100,000 - $145,000

Job Location:

• Boston, MA (hybrid) or virtual (contiguous US)

Benefits:

• Company-supported medical, dental, vision
• Company-provided short- and long-term disability
• 401k & Roth IRA retirement options with a company match (available 90 days after hire date)
• Employee ownership (following 1,000 hours of service after hire date, approx. 6 months)
• 4 weeks accrued paid-time-off (PTO) per year
• 10 paid company holidays and 2 paid floating holidays (individual’s choice) per year
• CTG’s commitment to professional development and advancement
• Work culture aiming toward work/life balance

Important Note:

• Applicants must be eligible to work in the US. H1-B sponsorship is not available.
• Our headquarters is in Boston, MA. We have a strong virtual culture with staff located throughout the contiguous United States and our hiring focus aligns with our current operational needs. We are unable to hire candidates living outside the contiguous United States.
• Direct applicants only; no recruiters.

About the Role We’re building out a Technical Program Management function to ensure our most important cross-team initiatives ship on time, with the visibility and data needed to support confident...

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators.  Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home.

We’re delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.

The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing team.

A day in the life (Responsibilities)

• Drive delivery of business outcomes, including planning, schedule, and execution
• Drive cross-team and cross-organization efforts with predictable results and excellent collaboration
• Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work
• Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues
• Hire and develop new team members
• Coach individuals in professional and technical development
• Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.

What you’ll need to thrive (Requirements)

• Experience leading and mentoring successful teams to drive predictable business results
• Experience delivering a high quality iOS and/or Android experience - both inside the app and across the native stack
• Experience managing a mix of core contributions & away team engagements
• Experience delivering products on technologies such as GraphQL and microservices
• Not afraid to get hands-on or go deep to help the team reach its goals - and you encourage high agency and exploring creative outlets
• A desire to build diverse teams that win together and prioritize customer success

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$230,000—$368,000 USD

Zone B

$200,000—$320,000 USD

Zone C

$180,000—$288,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Care Automation team builds the systems and intelligent workflows that power how Toast supports its community. Our work connects the platforms, integrations, and automation tools that our Customer Care Agents rely on every day to resolve issues seamlessly and deliver a world-class customer experience.

We are looking for a Senior Business Systems Analyst to serve as the critical link between care operations and engineering. As the system authority for your domain, you’ll collaborate closely with software engineers and Salesforce developers to translate complex, high-volume support processes into rock-solid requirements engineering teams can build against with confidence.

A day in the life (Responsibilities)

• Partner with Product Managers to design scalable customer care processes. Map end-to-end workflows and edge cases to ensure technical systems directly drive operational goals.
• Translate high-level product intent into crisp functional and technical specifications, ensuring engineering teams have the depth and clarity needed to build immediately.
• Drive product QA and lead User Acceptance Testing (UAT) with customer care teams. Serve as the primary point of contact for domain quality and issue resolution.
• Leverage data to quantify operational friction and measure impact. Build dashboards, monitor performance metrics, and conduct root-cause analyses to prove outcomes.
• Manage cross-functional project dependencies, navigate trade-offs between scope, quality, and priority, and turn post-launch insights into actionable next steps.
• Proactively spot system bottlenecks and surface high-impact opportunities to optimize product performance and agent experience.

What you’ll need to thrive (Requirements)

• 5+ years as a Business Systems Analyst (or similar role) delivering complex, enterprise-grade technical solutions.
• Demonstrated ability to take vague, complex business challenges and turn them into clear, testable technical specifications.
• Hands-on experience architecting integrations across enterprise systems, with strong technical intuition for how configuration and data flows perform at scale.
• Proficiency in SQL and a strong track record of building actionable dashboards, reporting tools, and process documentation.
• Deep familiarity with Agile/SDLC methodologies and a solid understanding of customer care operations.
• Bachelor’s degree in a related technical/business field, or equivalent practical experience.

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience supporting high-volume customer care, contact centers, or case management workflows.
• Hands-on experience with Salesforce, specifically Service Cloud.
• Familiarity with enterprise contact center platforms.
• Exposure to AI or LLM-based systems in production, including testing, monitoring, and evaluation frameworks.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$113,000—$181,000 USD

Zone B

$98,000—$157,000 USD

Zone C

$88,000—$141,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skydance Games, a division of Paramount, a Skydance Corporation, is building the future of franchise-driven interactive entertainment. As part of a global storytelling company defined by iconic worlds and multigenerational fandom, we see gaming not as an extension of our brands, but as one of the most powerful ways their stories come to life and evolve alongside the audiences who love them.

Through creativity, collaboration, and trust, we empower our teams to push boundaries and turn bold ideas into experiences that resonate with fans around the world.

Do you want to craft games that challenge expectations and inspire players? Come build something extraordinary with us.

For more information on how we process your personal information, please review the Privacy policy located at https://privacy.paramount.com/recruitment-privacy-notice.

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Paramount Games is hiring an experienced Lead Producer to join our Publishing team. In this role, you’ll partner closely with our development studio(s) and internal publishing functions to drive milestone delivery, keep cross-functional work aligned, and manage day-to-day execution across one or more high-profile AAA titles. Reporting to the Executive Producer, you’ll act as a player-first advocate, pushing features and milestones forward on time and to a high bar of quality. You’ll help steer project plans, spot and manage risk before it becomes a problem, and keep every stakeholder, from development to marketing to platform partners, on the same page.

This role suits someone who’s energized by fast-moving, ambitious production environments, and who brings structure and follow-through to complex, multi-team efforts.

Responsibilities

_Game & Industry Fluency_ — Bring real knowledge of how games get made to the table: how features and creative decisions translate into player experience, and where established workflows or delivery approaches could be sharpened.

_Judgment Under Pressure_ — Help plan and deliver milestones by making sure the right people have the right information at the right time. Weigh scope, schedule, and cost tradeoffs, understand what ripples downstream, and escalate risk before it compounds.

_Day-to-Day Production Leadership_ — Run execution for a defined set of features, workstreams, or an entire title. Help balance competing pressures of quality, time, and cost, flag risks and opportunities to leadership, and solve the daily fires that come with shipping a AAA game.

_Cross-Team Relationships_ — Build real working relationships across the studio and publishing organization. Get multiple disciplines rowing in the same direction, and surface misalignment or gaps before they cause delay.

_Clear Communication_ — Write and present updates that land with stakeholders at every level. Build the decks, milestone docs, and reports that drive decisions, not just record them.

_Player Advocacy_ — Keep the player experience in the room during every tradeoff conversation. Work with Research, Community, Data, and Product teams to make sure player impact shapes prioritization and stay tuned in to player sentiment throughout the title’s life.

_Quality Ownership_ — Hold every deliverable, from early milestone builds to final polish, to a high standard. Track quality risk proactively, keep it visible across teams, and help drive resolution of known issues so the game feels solid across every platform it ships on.

Requirements

• 8+ years in game production, publishing production, product management, or a related discipline with experience over a title’s full lifecycle, including post-launch.
• Experience with live service titles or ongoing content pipelines.
• Comfort working across distributed teams and time zones.
• A track record partnering with both developers and internal publishing groups (Marketing, BD, QA, Research, etc.).
• Demonstrated ability to manage schedules and stakeholder communication across multiple concurrent workstreams.
• A steady hand with ambiguity, and sharp instincts for spotting risk early and triaging it fast.
• Strong writing and meeting-leadership skills, with the ability to build alignment through documentation, not just conversation.
• A demonstrated ability to earn trust across a wide range of partners through clear communication and a genuine player-first lens.
• Real passion for games, with the ability to articulate what “great” looks like for a given genre.
• Experience managing feature-level budgets or financial workflows is a plus.

Bonus points

If you have both development and publishing side production experience

The annual salary range for this position in Los Angeles is $140,000 – $180,000. The salary offered may vary based on the candidate’s location, qualifications, experience and relevant expertise, among other factors.

We realize that skills and expertise can come from many different experiences and paths, and we encourage you to apply even if you don’t meet all of the requirements as written in the job description.

#Games #LI-hybrid

Paramount, a Skydance Corporation is a diversified media company creating high quality, event-level entertainment for global audiences. The Company brings to life stories of immersive worlds across its feature film, television, interactive/games, and animation divisions.

Recruitment Fraud Alert

It has come to our attention that there may be fraudulent activity by individuals impersonating our Talent Acquisition team. Skydance will only contact you from an official “@skydance.com” email address. If you suspect that you are being contacted by an unauthorized person or believe that the correspondence you have received is suspicious, please do not click on any links or attachments in such emails and submit any questions or concerns to our information security team at https://skydance.com/report-suspected-fraud/.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators.  Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home.

We’re delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.

The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing team.

A day in the life (Responsibilities)

• Drive delivery of business outcomes, including planning, schedule, and execution
• Drive cross-team and cross-organization efforts with predictable results and excellent collaboration
• Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work
• Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues
• Hire and develop new team members
• Coach individuals in professional and technical development
• Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.

What you’ll need to thrive (Requirements)

• Experience leading and mentoring successful teams to drive predictable business results
• Experience delivering a high quality iOS and/or Android experience - both inside the app and across the native stack
• Experience managing a mix of core contributions & away team engagements
• Experience delivering products on technologies such as GraphQL and microservices
• Not afraid to get hands-on or go deep to help the team reach its goals - and you encourage high agency and exploring creative outlets
• A desire to build diverse teams that win together and prioritize customer success

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$230,000—$368,000 USD

Zone B

$200,000—$320,000 USD

Zone C

$180,000—$288,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About EnodeThe grid was built for predictable, centralised power. Today it’s absorbing intermittent supply from grid scale solar and wind, alongside dynamic demand from EVs, heat pumps, and home batteries....

GT was founded in 2019 by a former executive from Apple, Nest, and Google – Andy Baynes . GT’s mission is to connect the world’s best talent with product careers...

Who We Are:Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology.

We are Bring IT! We are a young, dynamic, and rapidly growing professional services company, driving digital transformation for our clients worldwide.

About Enode

The grid was built for predictable, centralised power. Today it’s absorbing intermittent supply from grid scale solar and wind, alongside dynamic demand from EVs, heat pumps, and home batteries. The missing piece is software that can connect and orchestrate these devices at scale.

Enode provides the infrastructure layer that makes this possible. Our Connect API gives energy companies a single integration to 1000+ devices across 80+ brands. Our optimisation tooling gives energy companies the building blocks to manage those devices locally - think smart charging for EVs. Our Flex product turns those connected devices into a flexible, controllable asset for energy companies.

We work with device manufacturers across the energy hardware ecosystem - from EV brands to heat pump and solar inverter producers. Our customers are energy retailers, utilities, and traders building the next generation of energy services. We’re backed by Y Combinator, Lowercarbon Capital, and Creandum.

The decisions made now will shape how the energy system gets built. We’re looking for people who take ownership, move fast, and care deeply about the role technology can play in the energy transition.

AI is fundamental to how we work

AI is how a team our size keeps rewiring the way we work, fast enough to match what our mission demands. We look for people who reach for AI as a reflex and who can drop a habit that used to work. People who care about unblocking others, not just about what they ship themselves. If that’s not quite how you work yet but it’s the direction you’re heading, we’d still like to hear from you. We assess this in our interview process, alongside everything else we look at.

What we’re looking for:

We’re hiring an Engineering Manager to lead the team building the software layer that connects EVs, chargers, solar, and batteries, so customers can optimize across fleets of homes and within each home, helping people manage their own energy while participating in grid-scale optimization. That means redesigning for speed, reliability, and broader coverage, evolving from controlling individual devices to optimizing the entire home, driveway included.

AI is raising the bar for engineering leadership, and we need someone who leads people, not just process, who sets a standard the team is proud to clear, and tells leadership what it needs to hear. Our people are our most valuable asset, and we’re looking for someone who leads like that. You will:

• Own the team’s technical vision end to end, not just execute someone else’s roadmap. You partner effectively with the product team to create an ambitious roadmap

• Define what “great” looks like, and refuse to settle for less. Your definition comes from past experiences of seeing great teams succeed

• Sit at the table with the CTO to shape strategy, product bets, and the roadmap for a business area we’re still inventing

• Sit on the engineering leadership team, your job doesn’t stop at your team’s edge

• Lead the charge on AI adoption: find where it changes how we build, ship, and operate, and make it real, not theoretical

• Hire and grow people who make the team sharper, not just bigger. You are a coach to your teammates and help them reach their full potential

• Set expectations that are impossible to misread, then hold people to them with empathy and firmness, in equal measure

• Delegate like you mean it: give your team real ownership, not just tasks

• Push back on me (the CTO), on stakeholders, on plans that don’t hold up, and do it in a way that builds trust, not friction

• Build relationships people actually rely on, across engineering, product, and leadership

• Be the person your team and peers come to think out loud with, no judgment, direct feedback both ways.

This role will be right for you, if:

• 3+ years managing engineers, and you love it!

• You have values you won’t compromise, even when it costs you something; tell us what those are!

• You are driven and ambitious, you push for hard goals and hold a high bar for yourself and everyone around you, consistently

• You have good instincts for when to keep it simple and when a clever solution is worth the complexity

• You’ve led remote, distributed teams and know what holds people together at a distance

• You think past your own team, comfortable shaping decisions at the engineering leadership-team level

• You’ve built AI products that have contributed meaningfully to the team’s success

• You do your best work with your stakeholders in the room, not despite them

• Strong opinions, loosely held; you’ll fight for a position, and drop it the moment the evidence says you’re wrong

• Genuinely interested in the Energy shift, not just management as a craft, but this problem specifically

• Proactive to a fault; you spot the problem before anyone asks you to, and find ways to fix it

• People do better work around you; that’s not an accident, it’s how you lead and inspire

• You’ve made lots of mistakes in the past and can tell us what that taught you and how it shaped the manager you are today

• Bonus: you’ve worked across very different environments or company stages, and can tell us what that taught you

• Note: whether you want to stay hands-on as a player-coach or focus fully on management, both are welcome!

What we offer:

• Opportunity to join and impact an early-stage climate tech startup with global aspirations as we scale.

• A mission-driven, fun and caring environment with high drive and ambition.

• Competitive compensation, including a very attractive employee option program - you’re part of our journey.

• Access to best in class AI tooling, we think the ceiling on what a small team can do has fundamentally shifted, and we want you to feel that.

• Real investment in your AI fluency. Dedicated time to build the skill, an internal skills library you can contribute to, and the tooling budget to work properly.

• Remote-first in Europe, with the option of attending an office in Oslo or receiving a co-working pass on demand.

• Three annual off-sites to connect with the team in exciting & fun places.

• Flexible, human-first culture.

• Stipend for setting up your home office.

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A few things to note:

• Enode is an equal opportunities employer. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

• Our values are integral to the way we work and are embedded into all our hiring processes. You can read more about our values here.

About Healthcare.com

Healthcare.com is a healthcare technology company building smarter ways to connect people and partners with the coverage, care, and solutions they need.

We’re three businesses, one company. Through Marketplace, Pivot Health, and TrustRx, our work spans health insurance marketplaces, flexible health coverage, and pharmacy, giving us more ways to solve meaningful problems across the healthcare ecosystem.

Healthcare doesn’t stand still, and neither do we. We’re curious, collaborative, and always looking for better ways to solve problems, use technology, and make an impact.

The Opportunity

As our Program Manager, Marketplace Operations, you’ll sit at the center of our Marketplace business, owning a portfolio of initiatives that span Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams.

You’ll bring structure and visibility to multiple workstreams, connect dependencies across teams, and make sure priorities turn into action. This isn’t a role where you simply collect updates and maintain timelines. You’ll dig into the data, verify progress, identify what needs attention, and help keep teams accountable to their commitments.

Timing matters in our business. Medicare AEP opens October 15 and ACA OEP opens November 1. You’ll work backward from critical deadlines, anticipate risks and dependencies, and help keep the portfolio moving.

Where You’ll Make an Impact

• Own the Marketplace Operations project portfolio from planning through execution and handoff

• Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams

• Run the operating cadence for the portfolio and provide clear, executive ready status updates

• Maintain a single source of truth for initiatives, owners, milestones, dependencies, decisions, and deadlines

• Use data, dashboards, and SQL to independently validate project status rather than relying solely on reported updates

• Identify cross functional dependencies and surface risks before they impact critical deadlines

• Build alignment and hold owners accountable across teams you don’t directly manage

• Maintain clear decision and change documentation across initiatives

• Communicate risks early and bring options for moving forward

• Transition completed initiatives to day to day business owners with clear ownership, monitoring, and follow through

• Use AI agents, workflow automation, and other tools to make portfolio management smarter and more efficient

What You’ll Bring to the Team

• 4 to 8 years of experience managing complex, cross functional projects or programs in a metrics driven environment

• Proven ability to manage multiple projects or workstreams simultaneously

• Working SQL knowledge with the ability to write basic queries and independently verify data

• Fluency with performance KPIs including CPA, conversion rate, ROAS, pacing, and margin

• A track record of driving alignment and accountability across teams without direct authority

• Strong executive communication skills with the ability to communicate clearly and concisely

• The confidence to surface risks and deliver difficult news early, along with options for moving forward

• A strong sense of ownership and the ability to identify what needs attention without waiting to be told

What Sets You Apart

• Experience in performance marketing, marketplaces, adtech, insurtech, health insurance, lead generation, or a similar environment

• Experience working against immovable seasonal deadlines, major launches, enrollment periods, or peak business cycles

• Experience with Jira administration or workflow design

• Hands on experience using AI tools, LLM agents, or workflow automation in your day to day work

• Experience with BI and data platforms such as Sigma, Looker, Tableau, or Snowflake

• Familiarity with health insurance distribution, lead generation, or call marketplaces

Why Healthcare.com

We’re building a company for people who want to be part of what’s changing, not watching it happen. Here, you’ll have the opportunity to take on meaningful challenges, share new ideas, and make an impact you can see.

The Good Stuff

• Medical coverage with PPO and HSA plan options
• Company funded HSA contributions from $2,000 to $4,000 annually
• Dental and vision coverage
• 401(k) with company match and eligibility from day one
• Paid time off and company holidays
• Paid parental and pregnancy disability leave
• Company paid life and AD&D insurance
• Employee Assistance Program (EAP)
• Employee discounts on travel, entertainment, fitness, dining, and more

Bring your ideas. Bring your experience. Bring what makes you different.

We’ll give you the opportunity to make it matter.

Healthcare.com is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description

Sprout Social is looking for an Engineering Manager to lead our Tooling team.

Why join Sprout’s Engineering team?

At Sprout, we believe great engineering organizations are built on exceptional developer experience. Our Tooling team creates the platforms, automation, and workflows that enable hundreds of engineers to build, test, deploy, and operate software safely and efficiently.

As the Engineering Manager for Tooling, you’ll lead a team responsible for improving developer productivity across the company. From modern Continuous Delivery and CI/CD platforms to AI-powered developer workflows, engineering observability, release automation, and internal developer tooling, your team’s work directly impacts every engineer at Sprout.

Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity.

You’ll partner closely with engineering leaders across Infrastructure and Product Engineering to reduce friction, improve reliability, and enable teams to ship software faster with confidence.

What you’ll do

• Lead, coach, and develop a team of SRE’s focused on Developer Experience and Engineering Productivity.
• Partner with Engineering leadership to define the long-term vision for developer tooling across Sprout.
• Drive the evolution of our Continuous Delivery platform, deployment automation, and release workflows.
• Lead modernization efforts across our CI/CD ecosystem.
• Partner with Infrastructure and Security teams to build secure-by-default engineering workflows.
• Guide technical direction for internal platforms supporting software development, deployment, monitoring, and operational excellence.
• Foster engineering best practices around automation, reliability, testing, and operational maturity.
• Help teams improve software delivery performance using DORA metrics and engineering health indicators.
• Enable adoption of AI-assisted engineering workflows and autonomous development tooling.
• Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity.
• Support strategic infrastructure initiatives including deployment platforms, release management, engineering observability, source control automation, and internal developer portals.
• Build an inclusive, collaborative engineering culture focused on continuous improvement.

Areas owned by the Tooling team

Examples of platforms and technologies owned or supported include:

• Continuous Delivery platform
• GitHub Actions
• Jenkins modernization
• Deployment automation
• Build and release pipelines
• Internal developer tooling
• Engineering AI platforms and autonomous agents
• Datadog developer integrations
• PagerDuty engineering integrations
• Package management and artifact repositories
• Source control automation
• Engineering productivity metrics
• Observability

What you’ll bring

We’re looking for a collaborative engineering leader who enjoys solving large scale engineering productivity challenges.

Minimum qualifications

• 3-5+ years managing software engineering teams
• 7+ years building and operating production software systems
• Experience leading cross-functional technical initiatives across multiple engineering organizations
• Experience designing and operating CI/CD systems and modern software delivery pipelines
• Experience with cloud-native platforms such as Kubernetes and AWS
• Experience improving engineering productivity through automation

Preferred qualifications

• Experience with GitHub Actions or similar CI/CD platforms
• Experience leading Developer Experience or Platform Engineering teams
• Experience with deployment orchestration and release automation
• Experience with Infrastructure-as-Code and platform automation
• Experience implementing software delivery metrics such as DORA
• Experience evaluating or implementing AI assisted software development workflows
• Experience with observability platforms such as Datadog, Sentry, Grafana, or OpenTelemetry
• Experience supporting internal engineering platforms used across large engineering organizations

How you’ll grow

Within 1 month

• Complete Sprout’s onboarding program.
• Meet your team, stakeholders, and partner engineering organizations.
• Learn our software delivery lifecycle, deployment platforms, and developer workflows.
• Build relationships with Product Engineering, Infrastructure, Security, and Engineering Leadership.
• Understand current priorities around Continuous Delivery, CI CD modernization, and developer productivity.

Within 3 months

• Begin leading quarterly planning with your team.
• Develop a roadmap for engineering productivity improvements.
• Understand key developer pain points and identify opportunities to reduce friction.
• Partner with Engineering leaders to prioritize platform investments.
• Contribute to technical planning and architecture discussions for internal developer platforms.
• Help drive adoption of engineering best practices across multiple product teams.

Within 6 months

• Successfully deliver several meaningful improvements to developer experience and software delivery.
• Coach engineers through career development, performance feedback, and technical growth.
• Drive measurable improvements in deployment speed, reliability, and engineering efficiency.
• Lead cross functional initiatives spanning Infrastructure and Product Engineering.
• Establish clear operational metrics for Tooling platform health and adoption.
• Help teams safely adopt new deployment capabilities and engineering workflows.

Within 12 months

• Establish the Tooling team as a trusted engineering platform organization.
• Deliver measurable improvements in developer productivity and software delivery performance.
• Build and execute a multi-quarter roadmap aligned with Engineering strategy.
• Partner with senior engineering leadership on long-term platform investments.
• Develop future technical leaders within the team.
• Champion continuous improvement across engineering through automation, standardization, and developer focused platform investments.
• Help shape the future of AI-enabled software development at Sprout.

Success in this role

Success is not measured by the number of features shipped by your own team. It is measured by the productivity, reliability, and satisfaction of every engineering team that relies on the platforms you build.

You’ll know you’re succeeding when:

• Engineering teams deploy more frequently and with greater confidence.
• Developer friction decreases through automation and self-service platforms.
• Software delivery metrics improve across the organization.
• Developers adopt your platforms because they are intuitive and valuable.
• The Tooling team becomes a trusted strategic partner for engineering leaders.
• Engineers spend more time building customer value and less time managing infrastructure, tooling, and deployment complexity.

Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• 100% Employer-Paid Health Benefits: We cover 100% of the premiums for you and your eligible dependents, including comprehensive medical, dental (basic & major), vision, life insurance, and disability.
• Generous Paid Time Off: 25 days of vacation annually, plus 5 paid sick days, all public holidays, and additional company-wide Rest & Recharge days.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Annual Lifestyle Stipend: A $950 CAD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Remote Work Support: A one-time $550 USD (equivalent) stipend to set up your home office, plus a monthly $50 USD (equivalent) stipend for internet.
• Personalized Financial Wellness: No-cost, confidential access to financial experts through Your Money Line to support your personal financial goals.
• Family & Care Support: Access to subsidized child and eldercare options through Care.com.
• Charitable Giving: A company match for your donations to eligible organizations.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: CA$170,600 – CA$213,300 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is CA$170,600 – CA$256,000.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

Candidates for this remote work opportunity must be based in either Alberta, British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time.

#LI-Remote

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

Your job is to lead the team building Alpaca’s algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. You will design and architect our platform by wearing many different hats in a small team. As a Team Lead you will still write code and make critical technical decisions, but you are also accountable for how the team works: what it builds, how it prioritizes, how it grows, and how reliably it ships.

This is a hands-on leadership role, not a pure management role. We expect you to stay close to the code and the system, and to spend a meaningful part of your time in the codebase, in design reviews, and on production issues. At the same time you will own the team’s roadmap, its delivery, and the development of the engineers on it.

The technical bar for this role is the same as our Senior/Staff Software Engineer bar: deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind.

You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading), and previous experience leading engineers.

What you will own:

• Technical direction and architecture for the team’s services, including trade-off decisions and their long term consequences
• Roadmap and delivery: breaking down ambiguous business goals into scoped, sequenced engineering work and shipping it predictably
• Day-to-day execution: sprint or cycle planning, unblocking engineers, keeping work in flight visible to stakeholders
• Code and design quality: setting the standard through reviews, design docs, and your own contributions
• Production ownership: reliability, latency and correctness targets for the team’s systems, on-call health, and incident follow-through
• People: hiring, onboarding, 1:1s, feedback, performance and career growth for a small team of engineers
• Cross-team collaboration with product, operations, compliance, clearing and the other engineering teams

Requirements:

• Strong, experienced software engineer at a senior or staff level who has led a team, formally or as a tech lead
• Demonstrated ability to grow engineers: mentoring, feedback, and raising the level of people around you
• Track record of delivering complex systems on schedule, including scoping, sequencing and cutting the right things
• Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python
• Low latency and high throughput optimization
• Experience with messaging queues and message brokers
• Analytical data-oriented mindset and skills
• Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control
• System design skills with object-oriented data modeling, service-oriented architectures, system abstraction
• Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS)
• Clear written and verbal communication, including with non-engineering stakeholders
• Comfort operating with ambiguity and limited process, as expected at an early stage startup

Nice to have:

• Experience hiring and building out an engineering team from a small base
• Experience owning a production trading or brokerage system as the accountable lead
• Algo trading experience (either professional or personal)
• FIX protocol knowledge
• Experience with observability, tracing, continuous profiling and benchmarking
• Financial market (exchange, broker-dealers, clearing, etc.) knowledge
• Experience with financial ledgers
• Statistical and quantitative analysis skills
• Experience with major cloud platforms (we primarily use GCP)
• Experience with Docker and Kubernetes
• Experience working with distributed, remote-first teams across time zones

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

SpecterOps is looking for an experienced Project Manager to support our world-class Services team and clients. A successful candidate will have excellent business acumen and be passionate about working in a fast-growing company, helping to build great delivery capabilities. In addition, they will be well-organized, self-directed individual with familiarity working for a service-based organization. Experience working in the cyber security industry a plus but not required.

We’re looking for candidates who share our passion and want to help us build world-class delivery and development teams. This position will include management of customer security engagements and internal company efforts.

Salary Range: base salary annually, commensurate with experience.

• Mid-level:  $115,000 - $140,000

Location: This position is remote, based in the U.S. with optional travel quarterly for in person company events and other ad hoc meetings.

• Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas.

Responsibilities

• Manage Services projects, resource management, and customer relationships
• Maintain project information in various project management tools (Kantata, Jira, GitHub, Confluence, etc.)
• Assist account managers in customer relationship management and advocacy
• Schedule and lead meetings such as internal kick-off, client-facing kick-off, retrospectives, client satisfaction, and resource allocation
• Manage project execution ensuring key milestones deadlines are met and deliverables are captured throughout project and development lifecycle
• Report on company and Services performance metrics
• Setup and tear down internal infrastructure used for service delivery according to documented procedure
• Generate planning phase documents and coordinate completion with project lead
• Coordinate project documents that require customer feedback or approval through to finalization
• Purge customer data from information systems according to data retention policies
• Communicate employee and customer feedback, concerns, and successes to leadership
• Proactively identify, communicate, and resolve obstacles at the lowest-level possible
• Manage ad-hoc customer requests related to Services project delivery

Requirements:

• 3-5+ years of Project Management experience in a consulting environment
• Demonstrated understanding of project management concepts (predictive, agile, etc.)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Demonstrated skills in multitasking, time management & organization to effectively engage and contribute to multiple, simultaneous projects
• Strong communication and interpersonal skills
• Experience managing and analyzing metrics and financials in a consulting or technical environment
• Strong technical skills, including the ability to follow offensive and defensive security assessment practices
• Ability to successfully complete a criminal background investigation
• Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency

Nice to have

• Bachelor’s degree in a business, communications, or technical field
• Demonstrated experience in account management
• Experience in technical writing
• Experience supporting security projects (i.e. penetration testing, red team operations, compromise assessments)
• Experience in managing software development and engineering projects across the full lifecycle including architecture, development, testing, deployment and maintenance
• Experience with facilitating planning sessions, backlog refinement and retrospectives
• Previous management experience in a fast-paced, high growth environment.
• Experience with customer management, project management and financial management systems
• Ability to travel 25%

What We Offer:

• Health/Dental/Vision/life insurance: 100% covered for both the employee and their family
• Flexible time off policy
• 13 paid holidays annually
• 401(k) with up to 4% company match
• Equity and quarterly bonus based on company performance
• Remote work: $1,500 first year allowance to set up home office
• $500 annual home office allowance after the first year
• $150 monthly cell phone and internet reimbursement
• $5,000 annual professional development allowance
• $5,250 towards continuing education or student loan repayment
• $1,200 annual benefit for lifestyle, wellness, pet insurance and more
• A one-time $10,000 benefit towards family planning
• In person and virtual employee events throughout the year
• And of course, company swag!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To request reasonable accommodations, please contact us at careers@specterops.io

Unsolicited resumes are not accepted

#LI-REMOTE

About Healthcare.com

Healthcare.com is a healthcare technology company building smarter ways to connect people and partners with the coverage, care, and solutions they need.

We’re three businesses, one company. Through Marketplace, Pivot Health, and TrustRx, our work spans health insurance marketplaces, flexible health coverage, and pharmacy, giving us more ways to solve meaningful problems across the healthcare ecosystem.

Healthcare doesn’t stand still, and neither do we. We’re curious, collaborative, and always looking for better ways to solve problems, use technology, and make an impact.

The Opportunity

As our Program Manager, Marketplace Operations, you’ll sit at the center of our Marketplace business, owning a portfolio of initiatives that span Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams.

You’ll bring structure and visibility to multiple workstreams, connect dependencies across teams, and make sure priorities turn into action. This isn’t a role where you simply collect updates and maintain timelines. You’ll dig into the data, verify progress, identify what needs attention, and help keep teams accountable to their commitments.

Timing matters in our business. Medicare AEP opens October 15 and ACA OEP opens November 1. You’ll work backward from critical deadlines, anticipate risks and dependencies, and help keep the portfolio moving.

Where You’ll Make an Impact

• Own the Marketplace Operations project portfolio from planning through execution and handoff

• Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams

• Run the operating cadence for the portfolio and provide clear, executive ready status updates

• Maintain a single source of truth for initiatives, owners, milestones, dependencies, decisions, and deadlines

• Use data, dashboards, and SQL to independently validate project status rather than relying solely on reported updates

• Identify cross functional dependencies and surface risks before they impact critical deadlines

• Build alignment and hold owners accountable across teams you don’t directly manage

• Maintain clear decision and change documentation across initiatives

• Communicate risks early and bring options for moving forward

• Transition completed initiatives to day to day business owners with clear ownership, monitoring, and follow through

• Use AI agents, workflow automation, and other tools to make portfolio management smarter and more efficient

What You’ll Bring to the Team

• 4 to 8 years of experience managing complex, cross functional projects or programs in a metrics driven environment

• Proven ability to manage multiple projects or workstreams simultaneously

• Working SQL knowledge with the ability to write basic queries and independently verify data

• Fluency with performance KPIs including CPA, conversion rate, ROAS, pacing, and margin

• A track record of driving alignment and accountability across teams without direct authority

• Strong executive communication skills with the ability to communicate clearly and concisely

• The confidence to surface risks and deliver difficult news early, along with options for moving forward

• A strong sense of ownership and the ability to identify what needs attention without waiting to be told

What Sets You Apart

• Experience in performance marketing, marketplaces, adtech, insurtech, health insurance, lead generation, or a similar environment

• Experience working against immovable seasonal deadlines, major launches, enrollment periods, or peak business cycles

• Experience with Jira administration or workflow design

• Hands on experience using AI tools, LLM agents, or workflow automation in your day to day work

• Experience with BI and data platforms such as Sigma, Looker, Tableau, or Snowflake

• Familiarity with health insurance distribution, lead generation, or call marketplaces

Why Healthcare.com

We’re building a company for people who want to be part of what’s changing, not watching it happen. Here, you’ll have the opportunity to take on meaningful challenges, share new ideas, and make an impact you can see.

The Good Stuff

• Medical coverage with PPO and HSA plan options
• Company funded HSA contributions from $2,000 to $4,000 annually
• Dental and vision coverage
• 401(k) with company match and eligibility from day one
• Paid time off and company holidays
• Paid parental and pregnancy disability leave
• Company paid life and AD&D insurance
• Employee Assistance Program (EAP)
• Employee discounts on travel, entertainment, fitness, dining, and more

Bring your ideas. Bring your experience. Bring what makes you different.

We’ll give you the opportunity to make it matter.

Healthcare.com is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.