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Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda’s mission is...

About AlphaSense:

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com. Come join us.

About Expert Insights: Expert Insights, which spans AlphaSense’s Expert Transcript Library and 1x1 Call Services offerings, delivers a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on what’s truly important about a company at each moment in time. AlphaSense’s library of hundreds of thousands of transcripts is the market’s largest, covering all sectors of the economy, with thousands more published each month. Expert Insights is quickly becoming a table-stakes solution for institutional investors to choose the right companies to invest in while gaining rapid adoption among all other consumers of market intelligence from sell-side research and banking, consultancies, and large corporations.

About the Team: The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets to ensure that the AlphaSense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against—ensuring that the interviews with those experts are of the highest-possible quality and relevance.

About the Role: As a Sector Specialist on our Directed Content team, you will play a pivotal role in enhancing the quality and efficiency of our proprietary research content within the Healthcare sector. Reporting to the Director of Research, Healthcare, you will support the Directed Content operation by leading strategic projects and process initiatives. You will combine deep sector expertise with strong project management skills to improve operational performance, shape content strategy, and partner with key stakeholders across the organization.

What You’ll Do:

• Partner with Directed Content stakeholders to lead projects and process initiatives aimed at improving operational performance.
• Use your healthcare sector expertise to partner with Engineering and Product teams to provide input and perform QA on new AlphaSense products and features.
• Use your healthcare sector expertise to perform QA reviews of expert transcripts, particularly those conducted with our AI interviewer and third-party vendors.
• In partnership with our Content Innovation and Strategy team, use your healthcare sector expertise to identify and develop directed content streams for the AI-led interviewer.
• Highlight the best and most insightful healthcare ETL content to be featured in AlphaSense promotional activities and support other content initiatives as needed.
• Gather, synthesize, and distribute customer feedback on healthcare ETL coverage to identify and implement process and content improvements.
• Establish and maintain feedback loops with project teams to continuously enhance the quality and insight of future content.
• Partner with Operations and Product teams to pilot and optimize AI-enabled tools that improve project throughput and QA precision.

Who You Are:

• You have 5–7 years of experience in equity research at a sell-side bank, investment firm, hedge fund, research provider, or expert network.
• Alternatively, you bring comparable experience in the healthcare industry, such as biopharma or medtech strategy, competitive intelligence, business development, or healthcare consulting.
• You bring deep domain expertise in Healthcare, with a strong grasp of the key players, business models, and industry trends.
• You have a proven ability to lead projects, manage deadlines, and hit business targets.
• You possess original and independent thought with strong analytical, organizational, and critical-thinking skills.
• You have excellent communication and presentation skills.
• You are adept at working cross-functionally and can work more broadly within an organization where information-sharing is critical.
• You are intellectually curious, client-oriented, and comfortable operating in a fast-paced, dynamic environment.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$110,000—$130,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About AlphaSense:

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com. Come join us.

About Expert Insights: Expert Insights, which spans AlphaSense’s Expert Transcript Library and 1x1 Call Services offerings, delivers a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on what’s truly important about a company at each moment in time. AlphaSense’s library of hundreds of thousands of transcripts is the market’s largest, covering all sectors of the economy, with thousands more published each month. Expert Insights is quickly becoming a table-stakes solution for institutional investors to choose the right companies to invest in while gaining rapid adoption among all other consumers of market intelligence from sell-side research and banking, consultancies, and large corporations.

About the Team: The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets to ensure that the AlphaSense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against—ensuring that the interviews with those experts are of the highest-possible quality and relevance.

About the Role: As a Sector Specialist on our Directed Content team, you will play a pivotal role in enhancing the quality and efficiency of our proprietary research content within the Healthcare sector. Reporting to the Director of Research, Healthcare, you will support the Directed Content operation by leading strategic projects and process initiatives. You will combine deep sector expertise with strong project management skills to improve operational performance, shape content strategy, and partner with key stakeholders across the organization.

What You’ll Do:

• Partner with Directed Content stakeholders to lead projects and process initiatives aimed at improving operational performance.
• Use your healthcare sector expertise to partner with Engineering and Product teams to provide input and perform QA on new AlphaSense products and features.
• Use your healthcare sector expertise to perform QA reviews of expert transcripts, particularly those conducted with our AI interviewer and third-party vendors.
• In partnership with our Content Innovation and Strategy team, use your healthcare sector expertise to identify and develop directed content streams for the AI-led interviewer.
• Highlight the best and most insightful healthcare ETL content to be featured in AlphaSense promotional activities and support other content initiatives as needed.
• Gather, synthesize, and distribute customer feedback on healthcare ETL coverage to identify and implement process and content improvements.
• Establish and maintain feedback loops with project teams to continuously enhance the quality and insight of future content.
• Partner with Operations and Product teams to pilot and optimize AI-enabled tools that improve project throughput and QA precision.

Who You Are:

• You have 5–7 years of experience in equity research at a sell-side bank, investment firm, hedge fund, research provider, or expert network.
• Alternatively, you bring comparable experience in the healthcare industry, such as biopharma or medtech strategy, competitive intelligence, business development, or healthcare consulting.
• You bring deep domain expertise in Healthcare, with a strong grasp of the key players, business models, and industry trends.
• You have a proven ability to lead projects, manage deadlines, and hit business targets.
• You possess original and independent thought with strong analytical, organizational, and critical-thinking skills.
• You have excellent communication and presentation skills.
• You are adept at working cross-functionally and can work more broadly within an organization where information-sharing is critical.
• You are intellectually curious, client-oriented, and comfortable operating in a fast-paced, dynamic environment.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$110,000—$130,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Job Purpose The Director, Technology Implementations - Workflow is responsible for leading the successful implementation, adoption, optimization, and ongoing support of the collections workflow platform.

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

CaptivateIQ’s Professional Services team partners with customers after the deal closes to bring their sales compensation programs to life inside CaptivateIQ, from business requirements and comp plan design through data structure, build-out, UAT, and go-live, before handing off to Customer Success. Depending on company size and plan complexity, implementations run anywhere from 10 weeks to a year.

We’re hiring a Principal Professional Services Consultant to join a growing team leading these implementations end-to-end. This is a highly client-facing role: you’ll move fluidly between customer meetings and hands-on build work, owning the project timeline while managing customer expectations along the way. It’s a strong fit for someone who thrives in ambiguity, enjoys solving complex compensation problems, and wants the pace and ownership of a fast-moving, startup environment.

What You’ll Do

• Lead full-cycle CaptivateIQ implementations, from requirements and comp plan design through data structure, build-out, UAT, and go-live, designing configurations that make each customer’s plan efficient and repeatable.

• Own project timelines across multiple concurrent implementations, setting expectations with customers and internal stakeholders.

• Serve as the primary client-facing contact, building trust with customer admin teams and handing off cleanly to Customer Success at go-live.

• Scope new implementation or post-implementation services and support related negotiations as needed.

• Become an expert in CaptivateIQ and sales commission structures, partnering with Product Managers, Customer Success Managers, and Sales throughout the engagement.

• Proactively escalate project and account risks, maintain your billable utilization target, and define team best practices that raise the bar for delivery quality.

What You’ll Bring

• Background in sales compensation, as a consultant or as an administrator/practitioner using a comp tool in-house.

• 10+ years of experience as a consultant or implementation professional, with demonstrated project leadership (managing other consultants is not required).

• Strong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar); comfort with object-oriented and relational data concepts.

• Excellent time management, able to move seamlessly between client meetings and hands-on build work, prioritizing across multiple engagements.

• Friendly, obsessively customer-focused, and service-oriented, with strong problem-solving instincts.

• Strong communication, analytical, and collaboration skills; comfortable working independently while knowing when to seek guidance.

• A startup mindset, comfortable with ambiguity in a fast-changing environment, with a clear sense of why that environment is the right fit for you.

• Background at a SaaS/technology company.

Nice to Have

• SQL experience.

• Experience with AI implementation.

• Experience with CaptivateIQ or a competitor’s sales compensation software (e.g., Xactly, Varicent, SAP Commissions).

• Proficiency with CRMs (e.g., Salesforce) or ERPs (e.g., NetSuite).

$135,000 - $200,000 a year

The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. The OTE salary range for this role is $135,000 – $200,000. Compensation for candidates hired in Canada will be provided in Canadian dollars and may differ from the ranges listed above due to currency conversion. Our OTE salary is just one component of CaptivateIQ’s competitive total rewards package, which also includes equity, comprehensive health benefits, and other perks and benefits.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

CaptivateIQ’s Professional Services team partners with customers after the deal closes to bring their sales compensation programs to life inside CaptivateIQ, from business requirements and comp plan design through data structure, build-out, UAT, and go-live, before handing off to Customer Success. Depending on company size and plan complexity, implementations run anywhere from 10 weeks to a year.

We’re hiring a Principal Professional Services Consultant to join a growing team leading these implementations end-to-end. This is a highly client-facing role: you’ll move fluidly between customer meetings and hands-on build work, owning the project timeline while managing customer expectations along the way. It’s a strong fit for someone who thrives in ambiguity, enjoys solving complex compensation problems, and wants the pace and ownership of a fast-moving, startup environment.

What You’ll Do

• Lead full-cycle CaptivateIQ implementations, from requirements and comp plan design through data structure, build-out, UAT, and go-live, designing configurations that make each customer’s plan efficient and repeatable.

• Own project timelines across multiple concurrent implementations, setting expectations with customers and internal stakeholders.

• Serve as the primary client-facing contact, building trust with customer admin teams and handing off cleanly to Customer Success at go-live.

• Scope new implementation or post-implementation services and support related negotiations as needed.

• Become an expert in CaptivateIQ and sales commission structures, partnering with Product Managers, Customer Success Managers, and Sales throughout the engagement.

• Proactively escalate project and account risks, maintain your billable utilization target, and define team best practices that raise the bar for delivery quality.

What You’ll Bring

• Background in sales compensation, as a consultant or as an administrator/practitioner using a comp tool in-house.

• 10+ years of experience as a consultant or implementation professional, with demonstrated project leadership (managing other consultants is not required).

• Strong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar); comfort with object-oriented and relational data concepts.

• Excellent time management, able to move seamlessly between client meetings and hands-on build work, prioritizing across multiple engagements.

• Friendly, obsessively customer-focused, and service-oriented, with strong problem-solving instincts.

• Strong communication, analytical, and collaboration skills; comfortable working independently while knowing when to seek guidance.

• A startup mindset, comfortable with ambiguity in a fast-changing environment, with a clear sense of why that environment is the right fit for you.

• Background at a SaaS/technology company.

Nice to Have

• SQL experience.

• Experience with AI implementation.

• Experience with CaptivateIQ or a competitor’s sales compensation software (e.g., Xactly, Varicent, SAP Commissions).

• Proficiency with CRMs (e.g., Salesforce) or ERPs (e.g., NetSuite).

$135,000 - $200,000 a year

The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. The OTE salary range for this role is $135,000 – $200,000. Compensation for candidates hired in Canada will be provided in Canadian dollars and may differ from the ranges listed above due to currency conversion. Our OTE salary is just one component of CaptivateIQ’s competitive total rewards package, which also includes equity, comprehensive health benefits, and other perks and benefits.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Type: Full-time contractor (hours negotiable)

Location: Remote, based in Sub-Saharan Africa (Africa time zones)

Language Requirements: French fluency required

Reports to: Head of Growth

OpenFn is the digital public good for public service automation & AI orchestration. Our platform automates data exchange and digital workflows so that governments and NGOs can deliver public services more efficiently, achieve interoperability across fragmented systems, and scale critical public services across health, humanitarian, and government programs.

Our team, Open Function Group, the primary steward of this open-source platform, is a lean, fully-remote team of integration specialists, solution architects, and implementation consultants working across 40+ countries.

We are not making marginal improvements to already comfortable lives. We are building the infrastructure that allows governments to function, clinics to operate, and vulnerable populations to access services they depend on.

The role

We need a remote, relationship-driven, commercially-minded Program Manager who is genuinely technically fluent, someone who can speak credibly about our platform, integrations, and data workflows with technical and non-technical stakeholders alike, to keep our existing customers happy, engaged, and growing, and to help us stand up program management as a function for the very first time.

We are hiring our first Program Manager to own and grow relationships with OpenFn’s existing customers as we transition to a subscription model built around packaged product-and-services bundles.

As our first Program Manager in this market, you will own the full portfolio of existing subscription customers and be accountable for their retention, satisfaction, and growth. You will be the trusted advisor customers turn to, the person who makes sure they are getting real value from OpenFn, and the internal owner of the commercial health of each account.

OpenFn is a genuinely technical product: our customers use it to build integrations, move data between systems, and automate complex digital workflows. You do not need to be an engineer, and you will not be doing hands-on implementation work; we have solution architects and implementation consultants for that. But you do need to be technically fluent: able to understand how customers use the platform, hold a credible conversation with their technical teams, spot when something is going wrong, and know when to bring in a specialist. That technical credibility is what will make you a genuine trusted advisor rather than just a point of contact.

Because this is a foundational hire, you will both build and execute. You will not inherit a mature playbook; you will help create it, establishing the processes, cadences, and tooling that a strong program management function depends on, while carrying a live book of business from day one.

Own & grow customer relationships

• Serve as the primary point of contact and trusted advisor for a portfolio of existing subscription customers
• Build strong, multi-threaded relationships across each customer organization, from day-to-day users through to senior decision-makers
• Develop and maintain account plans that map each customer’s objectives to the value OpenFn delivers
• Plan and lead Quarterly Business Reviews (QBRs) and other regular check-ins

Bring technical fluency to the relationship

• Develop a strong working understanding of the OpenFn platform and how each of your customers uses it
• Hold credible, substantive conversations with customers’ technical teams about their integrations, data workflows, and use cases
• Translate fluently between customers’ technical staff and their non-technical decision-makers
• Spot technical adoption risks early, and know when to bring in solution architects or implementation consultants

Drive retention & expansion

• Own gross and net retention for your portfolio, and be accountable for renewals
• Forecast renewals accurately and manage the end-to-end renewal process
• Proactively identify at-risk accounts and lead recovery plans before they churn
• Identify and pursue opportunities to grow accounts, including tier upgrades and cross-sell of additional services
• Negotiate renewals and expansions in line with our pricing and packaging model

Deliver value & coordinate delivery

• Ensure a smooth handoff from sales and implementation into ongoing program management
• Monitor product usage and adoption, and work with customers to close gaps and deepen engagement
• Act as the voice of the customer internally, channeling feedback to our product and services teams
• Coordinate with support and implementation teams to meet SLA commitments and deliver project-based work
• Manage escalations, bringing the right internal people together to resolve issues quickly

Build the program management function

• Establish the playbooks, cadences, and health-scoring approach that will let program management scale as OpenFn grows
• Maintain accurate account data, activity, and forecasts in our CRM, and report on core retention/growth metrics to leadership
• Help migrate existing customers from legacy project-based arrangements onto the new subscription model

Required Qualifications

• 3-7+ years of experience in account management, customer success, or a related customer-facing commercial role at a SaaS or subscription business
• A proven track record of retaining and growing a portfolio of customers, including owning renewals, forecasting, and driving upsell or expansion
• Experience managing customers for a technically substantive product, with a demonstrated ability to get up to speed on how a product actually works
• Genuine technical fluency: comfort discussing concepts such as APIs, integrations, data exchange, and workflow automation, and the ability to translate between technical and non-technical audiences
• Strong relationship-building skills, with the ability to earn trust with both technical users and senior stakeholders
• Experience running customer cadences such as QBRs, service reviews, and success planning
• Hands-on proficiency with a CRM, and a data-informed approach to managing account health and forecasts
• Fluent, professional-level English and French communication skills (written and verbal), with the ability to work effectively across a distributed, multicultural team
• A self-starter mindset suited to a foundational role where you build as well as execute, and the ability to work from home or a shared office space with fast, stable internet, preferably in a country located in Sub-Saharan Africa (Africa time zones)

Preferred Qualifications

• Experience helping a business (or its customers) transition from project or services-based revenue to a subscription model

• A technical background (e.g. a computer science degree, or prior experience in engineering, technical support, solutions, or implementation), including hands-on experience with integration tooling, data pipelines, or APIs

• Experience managing government, NGO, public sector, or other international customers, ideally within the digital public goods or open source ecosystem

• Working knowledge of CRMs such as Salesforce or Odoo

• Additional language skills relevant to our customer base (e.g. Spanish, Portuguese)

• Experience selling and/or delivering complex digital transformation, business process transformation, or data integration projects

• Financial compensation includes a base salary plus variable pay tied to the retention and growth (upsell and expansion) of your portfolio. Total pay is commensurate with experience, per OpenFn’s Equal Pay for Equal Work framework; the detailed variable-pay mechanics are shared during the interview process.

• N.B.: Selling to NGO and government customers, we don’t offer Silicon Valley pay scales, but high quality of life and fair, transparent, and competitive compensation is important to us.

• Flexible working schedule

• We’re fully remote, with team meetups across Europe and Africa (our last three were in Kigali, Cape Town, and Dakar)

• Exposure to the hottest industry and technology trends and leading health, humanitarian, and government digital transformation interventions in the sector

• Opportunity for leadership and advancement; you will be a key contributor to our company’s strategy and direction

• The opportunity to shape our strategy and impact millions of lives through our open source software in a small, mission-driven organization

Type: Full-time contractor (hours negotiable)

Location: Remote, based in Central or South America (Americas time zones)

Language Requirements: Spanish fluency required

Reports to: Head of Growth

OpenFn is the digital public good for public service automation & AI orchestration. Our platform automates data exchange and digital workflows so that governments and NGOs can deliver public services more efficiently, achieve interoperability across fragmented systems, and scale critical public services across health, humanitarian, and government programs.

Our team, Open Function Group, the primary steward of this open-source platform, is a lean, fully-remote team of integration specialists, solution architects, and implementation consultants working across 40+ countries.

We are not making marginal improvements to already comfortable lives. We are building the infrastructure that allows governments to function, clinics to operate, and vulnerable populations to access services they depend on.

The role

We need a remote, relationship-driven, commercially-minded Program Manager who is technically fluent, someone who can speak credibly about our platform, integrations, and data workflows with technical and non-technical stakeholders alike, to keep our existing customers happy, engaged, and growing, and to help us stand up program management as a function for the very first time.

We are hiring our first Program Manager to own and grow relationships with OpenFn’s existing customers as we transition to a subscription model built around packaged product-and-services bundles.

As our first Program Manager in this market, you will own the full portfolio of existing subscription customers and be accountable for their retention, satisfaction, and growth. You will be the trusted advisor customers turn to, the person who makes sure they are getting real value from OpenFn, and the internal owner of the commercial health of each account.

OpenFn is a technical product: our customers use it to build integrations, move data between systems, and automate complex digital workflows. You do not need to be an engineer, and you will not be doing hands-on implementation work; we have solution architects and implementation consultants for that. But you do need to be technically fluent: able to understand how customers use the platform, hold a credible conversation with their technical teams, spot when something is going wrong, and know when to bring in a specialist. That technical credibility is what will make you a genuine trusted advisor rather than just a point of contact.

Because this is a foundational hire, you will both build and execute. You will not inherit a mature playbook; you will help create it, establishing the processes, cadences, and tooling that a strong program management function depends on, while carrying a live book of business from day one.

Own & grow customer relationships

• Serve as the primary point of contact and trusted advisor for a portfolio of existing subscription customers
• Build strong, multi-threaded relationships across each customer organization, from day-to-day users through to senior decision-makers
• Develop and maintain account plans that map each customer’s objectives to the value OpenFn delivers
• Plan and lead Quarterly Business Reviews (QBRs) and other regular check-ins

Bring technical fluency to the relationship

• Develop a strong working understanding of the OpenFn platform and how each of your customers uses it
• Hold credible, substantive conversations with customers’ technical teams about their integrations, data workflows, and use cases
• Translate fluently between customers’ technical staff and their non-technical decision-makers
• Spot technical adoption risks early, and know when to bring in solution architects or implementation consultants

Drive retention & expansion

• Own gross and net retention for your portfolio, and be accountable for renewals
• Forecast renewals accurately and manage the end-to-end renewal process
• Proactively identify at-risk accounts and lead recovery plans before they churn
• Identify and pursue opportunities to grow accounts, including tier upgrades and cross-sell of additional services
• Negotiate renewals and expansions in line with our pricing and packaging model

Deliver value & coordinate delivery

• Ensure a smooth handoff from sales and implementation into ongoing program management
• Monitor product usage and adoption, and work with customers to close gaps and deepen engagement
• Act as the voice of the customer internally, channeling feedback to our product and services teams
• Coordinate with support and implementation teams to meet SLA commitments and deliver project-based work
• Manage escalations, bringing the right internal people together to resolve issues quickly

Build the program management function

• Establish the playbooks, cadences, and health-scoring approach that will let program management scale as OpenFn grows
• Maintain accurate account data, activity, and forecasts in our CRM, and report on core retention/growth metrics to leadership
• Help migrate existing customers from legacy project-based arrangements onto the new subscription model

Required Qualifications

• 3-7+ years of experience in account management, customer success, or a related customer-facing commercial role at a SaaS or subscription business
• A proven track record of retaining and growing a portfolio of customers, including owning renewals, forecasting, and driving upsell or expansion
• Experience managing customers for a technically substantive product, with a demonstrated ability to get up to speed on how a product actually works
• Genuine technical fluency: comfort discussing concepts such as APIs, integrations, data exchange, and workflow automation, and the ability to translate between technical and non-technical audiences
• Strong relationship-building skills, with the ability to earn trust with both technical users and senior stakeholders
• Experience running customer cadences such as QBRs, service reviews, and success planning
• Hands-on proficiency with a CRM, and a data-informed approach to managing account health and forecasts
• Fluent, professional-level English communication skills (written and verbal), with the ability to work effectively across a distributed, multicultural team
• Fluency in Spanish, in addition to English
• A self-starter mindset suited to a foundational role where you build as well as execute, and the ability to work from home or a shared office space with fast, stable internet, preferably in a country located in Central or South America (compatible with Americas time zones)

Preferred Qualifications

• Experience helping a business (or its customers) transition from project or services-based revenue to a subscription model

• A technical background (e.g. a computer science degree, or prior experience in engineering, technical support, solutions, or implementation), including hands-on experience with integration tooling, data pipelines, or APIs

• Experience managing government, NGO, public sector, or other international customers, ideally within the digital public goods or open source ecosystem

• Working knowledge of CRMs such as Salesforce or Odoo

• Additional language skills relevant to our customer base (e.g. French, Portuguese)

• Experience selling and/or delivering complex digital transformation, business process transformation, or data integration projects

• Financial compensation includes a base salary plus variable pay tied to the retention and growth (upsell and expansion) of your portfolio. Total pay is commensurate with experience, per OpenFn’s Equal Pay for Equal Work framework; the detailed variable-pay mechanics are shared during the interview process.

• N.B.: Selling to NGO and government customers, we don’t offer Silicon Valley pay scales, but high quality of life and fair, transparent, and competitive compensation is important to us.

• Flexible working schedule

• We’re fully remote, with team meetups across Europe and Africa (our last three were in Kigali, Cape Town, and Dakar)

• Exposure to the hottest industry and technology trends and leading health, humanitarian, and government digital transformation interventions in the sector

• Opportunity for leadership and advancement; you will be a key contributor to our company’s strategy and direction

• The opportunity to shape our strategy and impact millions of lives through our open source software in a small, mission-driven organization

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we’re unlocking the next era of autonomous transportation with technology that’s powering commercial autonomous trucks and robotaxis. Waabi is backed by and partners with world leaders in AI, automotive, logistics, and deep tech.

With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: www.waabi.ai

Waabi is bringing its proven autonomous driving technology from trucking to the robotaxi space, and we need a program management leader to drive the execution. You will own the roadmap for integrating the Waabi Driver into our commercial fleet, acting as the connective tissue between engineering, operations, and external partners. You will partake in shaping our go-to-market approach, drive partner strategy, and ensure we deliver a safe, scalable rider experience. If you thrive on turning complex technical milestones into seamless commercial launches, this is your chance to be an integral part of Waabi’s next chapter.

You will…

• Define and maintain the integrated robotaxi program plan — key milestones, cross-team dependencies, and critical path — spanning autonomy, vehicle hardware, safety/V&V, fleet operations, and commercial launch readiness.

• Own program-level risk management. Surface issues early, bring data-backed options rather than just status updates, and ensure every dependency has a clear owner and ETA.

• Drive launch and market-readiness planning across vehicle readiness, ODD (operational design domain) coverage, safety validation sign-off, site and facility readiness, and regulatory or permitting requirements for new markets and service areas.

• Partner with Autonomy, Safety, Commercial, and Operations to translate top-down strategy into executable roadmaps, and hold teams accountable to the plan.

• Build and run executive reporting — concise, credible updates on program status, risk, and path-to-green for leadership.

• Define and track the KPIs that measure readiness for driverless operation, such as ODD coverage, disengagement rates, system readiness, and rider experience metrics.

• Establish scalable processes and tooling for robotaxi program tracking, ensuring a single source of truth as the program and fleet scale.

• Represent the robotaxi program in cross-company planning, ensuring it’s properly sequenced against Waabi’s trucking roadmap and shared platform investments.

Qualifications:

• 10+ years of technical program management experience, with a track record leading complex, cross-functional technical programs from ambiguity to delivery.

• Direct experience in autonomous vehicles, robotics, or another safety-critical, deeply cross-functional environment spanning hardware, software, and safety.

• Demonstrated ability to build program structure from scratch — dependency maps, risk registers, executive reporting, milestone tracking — in a fast-moving, early-stage environment.

• Strong technical fluency across hardware, software, and autonomy/ML domains — able to ask the right questions and spot a false dependency without being a domain expert in any one area.

• Excellent written and verbal communication; comfortable writing a crisp one-pager for an executive audience and facilitating a working-level technical review in the same week.

• Proven cross-functional leadership without formal authority — you drive alignment and hold teams accountable through influence, not org-chart position.

• Hands-on experience with program tracking tools such as Jira, Asana, or other Project Management.

• BS or MS in Engineering, Computer Science, or a related technical field, or equivalent experience.

Bonus/Nice to Have:

• Proven history executing driverless commercial rollouts, operational domain expansions, or initial market deployments for robotic transport platforms.

• Working knowledge of system safety assurance, ODD boundaries, and integrating safety sign-off gates into target deployment schedules.

• Track record establishing or scaling continuous fleet management, remote command facilities, or real-time operations centers.

• Prior collaboration with policy, legal, and public affairs stakeholders to secure local operating authorizations and permits.

• Hands-on application of modern AI solutions to streamline operational tracking, eliminate manual administrative friction, and speed up critical decisions.

The US yearly salary range for this role is: $235,000 - $270,000 USD in addition to competitive perks & benefits. Waabi US Inc.’s yearly salary ranges are determined based on several factors in accordance with the Company’s compensation practices. Note: The Company provides additional compensation for employees in this role, including equity incentive awards and an annual performance bonus.

Perks/Benefits:

• Competitive compensation and equity awards.
• Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).
• Unlimited Vacation.
• Flexible hours and Work from Home support.
• Daily drinks, snacks and catered meals (when in office).
• Regularly scheduled team building activities and social events both on-site, off-site & virtually.
• As we grow, this list continues to evolve!

Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!

Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Transition Management Lead is a six-month contract role combining SAP SuccessFactors Learning subject-matter expertise with implementation execution, coordination, and project-management discipline.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

This is an exciting consulting position within the NiCE – Value Realization Services (VRS) Organization that is focused on owning our customers’ business case and driving increased adoption and bottom-line ROI value of NiCE’s AI-powered Quality and Analytics solutions.  The ideal candidate brings a strong mix consulting and operations experience to expertly guide customers through Contact Center/CCaaS transformations.  As a seasoned consultant in a technology company such as NiCE, one must possess a unique blend of business, subject matter expertise, and technical savvy to lead the team to deliver bottom line business impact via our software solutions.  Candidates should be well experienced to act as a leading voice in maturing our VRS methodology and delivery of the services. This is a hands-on position where you are personally involved in direct consulting delivery of strategic advisory engagements related to AI-powered Quality Management and Analytics (Speech / text / interaction). This consultant will work with multiple broad groups within NiCE and must have proven ability to influence cross-functional teams with or without formal “direct-line” authority and be effective working within a matrixed organization.

How will you make an impact?

• Provides best practice guidance to ensure customer fully optimizes their business process and maximizes the full potential of the NiCE offered solution(s)

• Designs change strategy across people, process & technology

• Serves as lead consultant, creating and owning the business case for a multi-tiered customer offering, leading multi-product projects

• Builds long-term relationships with customers, becoming a trusted advisor

• Organizes and guides application and domain business consultants through program leadership

• Provides individual accountability toward assurance of customer value realization

• Identifies opportunities for additional engagements through service subscription renewals and business development

Key Responsibilities:

• Responsible for the successful delivery of business improvement projects resulting in highly satisfied, reference-able clients and measurable business improvement.

• Discover, identify and create business cases for value of the product portfolio

• Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilization of NiCE solutions across the enterprise

• Own and manage senior stakeholder relationship and ensure his/her active participation and sponsorship over the course of the engagement

• Manage consulting program with continuous alignment with entire product implementation program

• Establish and monitor progress toward business success criteria for each product and BU

• Map business case into action items and solution design

• Align launch strategy with use case and value priorities

• Secure buy-in from different stakeholders (Internal and External)

• Provide input into technical project plan, overlaying VRS activities

• Single point of communication for business case activity and value realization

• Hold all parties (customer included) accountable to agreed plan and pushes execution of action items

• Expertly handle large scale customer engagements and the VRS Program with Customers

• Provide expert guidance and deliver strong advisory best practices and consulting.

• Develop and deliver presentations with strategic recommendations for business impact via AI-powered NiCE Solutions to senior executives

• Develop repeat business opportunities via successful delivery, credibility and thought leadership

• Independently perform financial analysis, benefits and impact analysis and create ROI models for the specific domain

Qualifications & Experience

• 8+ years of experience as a consultant in the CX strategy, contact center transformation, Quality Monitoring & Contact Center Analytics.

• Proven success leading consulting engagements that deliver measurable business value through the use and maturation of CX / QM / Analytics technology solutions.

• Strong understanding of CCaaS, analytics, Quality and modern / AI CX capabilities, including the strategic application of AI to enhance outcomes.

• Highly analytical and data-driven, able to translate insights into actionable strategies and measurable business value.

• Intellectual curiosity, with strong communication, organization, analytical and technical capabilities

• Ability to create and deliver polished presentations using Microsoft PowerPoint to different levels of audience

• Ability to multi-task and meet deadlines when supporting requests that create competing priorities

• Familiarity with NICE Interaction Analytics, Nexidia, or comparable Interaction / Speech / Text Analytic platforms is required.

• Understanding of how AI is evolving Quality Monitoring and Contact Center / Speech / Text / Interaction Analytics practices and technology is required.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID:

Reporting into: Director, Business Consulting, VRS

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

This is an exciting consulting position within the NiCE – Value Realization Services (VRS) Organization that is focused on owning our customers’ business case and driving increased adoption and bottom-line ROI value of NiCE’s AI-powered Quality and Analytics solutions.  The ideal candidate brings a strong mix consulting and operations experience to expertly guide customers through Contact Center/CCaaS transformations.  As a seasoned consultant in a technology company such as NiCE, one must possess a unique blend of business, subject matter expertise, and technical savvy to lead the team to deliver bottom line business impact via our software solutions.  Candidates should be well experienced to act as a leading voice in maturing our VRS methodology and delivery of the services. This is a hands-on position where you are personally involved in direct consulting delivery of strategic advisory engagements related to AI-powered Quality Management and Analytics (Speech / text / interaction). This consultant will work with multiple broad groups within NiCE and must have proven ability to influence cross-functional teams with or without formal “direct-line” authority and be effective working within a matrixed organization.

How will you make an impact?

• Provides best practice guidance to ensure customer fully optimizes their business process and maximizes the full potential of the NiCE offered solution(s)

• Designs change strategy across people, process & technology

• Serves as lead consultant, creating and owning the business case for a multi-tiered customer offering, leading multi-product projects

• Builds long-term relationships with customers, becoming a trusted advisor

• Organizes and guides application and domain business consultants through program leadership

• Provides individual accountability toward assurance of customer value realization

• Identifies opportunities for additional engagements through service subscription renewals and business development

Key Responsibilities:

• Responsible for the successful delivery of business improvement projects resulting in highly satisfied, reference-able clients and measurable business improvement.

• Discover, identify and create business cases for value of the product portfolio

• Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilization of NiCE solutions across the enterprise

• Own and manage senior stakeholder relationship and ensure his/her active participation and sponsorship over the course of the engagement

• Manage consulting program with continuous alignment with entire product implementation program

• Establish and monitor progress toward business success criteria for each product and BU

• Map business case into action items and solution design

• Align launch strategy with use case and value priorities

• Secure buy-in from different stakeholders (Internal and External)

• Provide input into technical project plan, overlaying VRS activities

• Single point of communication for business case activity and value realization

• Hold all parties (customer included) accountable to agreed plan and pushes execution of action items

• Expertly handle large scale customer engagements and the VRS Program with Customers

• Provide expert guidance and deliver strong advisory best practices and consulting.

• Develop and deliver presentations with strategic recommendations for business impact via AI-powered NiCE Solutions to senior executives

• Develop repeat business opportunities via successful delivery, credibility and thought leadership

• Independently perform financial analysis, benefits and impact analysis and create ROI models for the specific domain

Qualifications & Experience

• 8+ years of experience as a consultant in the CX strategy, contact center transformation, Quality Monitoring & Contact Center Analytics.

• Proven success leading consulting engagements that deliver measurable business value through the use and maturation of CX / QM / Analytics technology solutions.

• Strong understanding of CCaaS, analytics, Quality and modern / AI CX capabilities, including the strategic application of AI to enhance outcomes.

• Highly analytical and data-driven, able to translate insights into actionable strategies and measurable business value.

• Intellectual curiosity, with strong communication, organization, analytical and technical capabilities

• Ability to create and deliver polished presentations using Microsoft PowerPoint to different levels of audience

• Ability to multi-task and meet deadlines when supporting requests that create competing priorities

• Familiarity with NICE Interaction Analytics, Nexidia, or comparable Interaction / Speech / Text Analytic platforms is required.

• Understanding of how AI is evolving Quality Monitoring and Contact Center / Speech / Text / Interaction Analytics practices and technology is required.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID:

Reporting into: Director, Business Consulting, VRS

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you’d like. Don’t live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence.

Reddit’s Infrastructure organization has the mission of building and delivering the compute orchestration environment, storage and data systems, and essential platform services behind all of Reddit. The breadth of the infrastructure portfolio spans Compute, Storage, Messaging, Transport, Core Platform, Ranking Platform, SRE, Security, and Compliance. and more, each with active roadmaps driving modernization, migrations, and platform evolution.

We are looking for an experienced Staff Technical Program Manager (IC5) who is a generalist across all things infrastructure. This role requires strong TPM skills paired with strong technical knowledge to effectively drive programs across the full breadth of Reddit’s infrastructure stack. You will plan and execute complex, multi-team programs, from cluster migrations and storage modernization to Kafka client rollouts, with a deep understanding of the processes, trade-offs, and dependencies involved.

Why this role matters:

Reddit’s infrastructure is undergoing its most significant modernization in company history. We are migrating off legacy clusters, standing up intent-based compute environments, evolving our storage and messaging platforms, scaling ML serving to GPU, and expanding to multi-region serving, all simultaneously across 30+ platform teams. This is a rare opportunity to partner with world-class engineering teams at the intersection of all of these efforts, serving as the connective tissue that keeps Reddit’s most complex infrastructure programs on track, dependencies visible, and execution aligned to a shared long-term strategy.

If you’re looking to positively and directly impact an already awesome company culture, we’d like to hear from you!

Who we are:

TheTechnical Program Management Office(Tech PMO) exists to accelerate, scale, and empower all teams at Reddit to do their best work and advance our company’s mission. We operate from within the office of the CTO, maximizing our ability to galvanize and drive technical programs and solutions to solve company-wide problems. Our reach extends across the entire company, driving key strategic focus areas for the business.

What you’ll do:

You will own and drive programs across the full breadth of Reddit’s infrastructure stack, spanning Compute, Storage, Messaging, Transport, Core Platform, Ranking Platform, Security, and Compliance. Your portfolio will include large-scale migrations, tooling modernization, and platform evolution efforts. You will partner deeply with engineering teams as a technical peer, not from the stratosphere, but in the details, bringing programs to completion, balancing risk across frontend, backend, and revenue-producing teams, and ensuring execution stays aligned to Reddit’s long-term infrastructure strategy.

• Get Things Done. More than just displaying activity, counting sprint points, or delivering regular updates.  You actually bring programs to completion and deliver real accomplishments for the business, and help your teams understand the difference.
• Dive into Details. You understand the details of their programs and help guide them with and in active partnership with their teams.  You don’t just stay in the stratosphere or in an abstract process. You have the technical judgment to act as a partner with your teams in planning and decision making.
• Make Work Repeatable. You create and improve processes that smooth the path for others and prevent and remove recurring organizational toil (and the lower quality bar that often allows).  You reuse processes developed elsewhere, and aid in adoption of standards where relevant.
• Leverage AI to Improve Program Outcomes. Use AI and LLM-assisted tooling to automate reporting, improve cost anomaly detection, accelerate data analysis, and enhance program management workflows, ensuring the Cost & Capacity function operates with maximum leverage.
• Mentor & Lead. You are good at, and enjoy, informally aiding others in developing key organizational and program skills.  You’re a leader within the Program Management org, your programs, and support people in the process.
• Bring Order out of Chaos. You are known for leaving a program and the teams you support in a position of stronger organization than where they started, and those teams continue to succeed even when you are no longer specifically engaged in the program.

Who you are:

• 8+ years of collective experience in engineering and program management roles.
• Strong technical depth and judgment. You are comfortable discussing Kubernetes orchestration, storage engines, messaging systems (Kafka), ML serving infrastructure, deployment pipelines, CDN and traffic management, and data platform architectures. You can credibly challenge technical plans and identify risks that engineering teams may overlook. You have experience with infrastructure-as-code, CI/CD systems, observability platforms, and container orchestration is highly valued.
• Strong Technical Program Management skills. You can scope, schedule, and drive long-term programs with multiple milestones, coordinating across dozens of teams and managing complex dependency chains. You have a proven track record driving large-scale migrations and deprecations in cloud infrastructure environments.
• Strong communication and influencing skills. You can present cost narratives to Finance leadership and engineering directors+ with equal confidence.
• Experience working with observability and data platforms (Grafana, BigQuery, Hex, Looker, or similar) to build cost reporting and alerting.
• Demonstrated experience leveraging AI/LLM tooling to improve program management workflows, automate reporting, or enhance engineering productivity.
• A team player mentality with the ability to work collaboratively across all levels of the organization.
• Proactive and curious by nature. You are creative and enjoy taking unique approaches to solve problems.
• Pragmatic. You take an iterative approach to developing processes and systems

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$194,600—$272,400 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Minimum qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, a related field, or equivalent practical experience.
• 8+ years of experience in business operations, strategy consulting, chief of staff, or program management in a high-growth technology or cloud organization.
• Experience managing executive-level communications, operational frameworks (e.g., OKRs), and complex stakeholder alignment across technical and business functions.
• Experience managing operational budgets, vendor procurement, and resource planning.

Preferred qualifications:

• Master’s degree, MBA, or advanced technical degree.
• Experience in cybersecurity, cloud infrastructure, or enterprise SaaS, including post-merger integration (M&A) or joint business initiatives.
• Demonstrated ability to operationalize and drive adoption of AI/ML tools to boost organizational velocity.
• Proven track record of navigating ambiguity and influencing cross-functional leaders without formal authority.
• Outstanding written and verbal communication skills, with extensive experience presenting to C-level executives.

About the job

As Product Strategy & Operations Lead, you will serve as the strategic, operational, and managerial authority driving the Google Cloud Security product line and the integration of Wiz, ensuring synergy between the different teams, and broad alignment around the shared goals of the unified organization. Operating with broad independence, you will manage cross-functional operations, implement Wiz integration frameworks, set organizational policies, oversee finance and headcount allocations, handle strategic vendor management, craft executive communications, and lead global event portfolios. You will coordinate both Google Cloud Security product as well as Wiz Defend related aspects, including Wiz market expansion and partnerships. As part of this strategic role, you will work directly with senior leadership to design and achieve the core business goals and report them broadly within the company.

Responsibilities

• Functional Governance: Direct the operational framework for Google Cloud Security Security products; working closely with finance, people partners, cross functional team and leadership to set the appropriate targets, ensure clarity around organization & smooth operations across the board.
• Financial Ownership & Budget Management: Direct the allocation, forecasting, and approval processes for project budgets, Travel & Entertainment (T&E), and events. Lead end to end the creation and approval process of vendor spend utilizing Google finance systems (Buying Hub, Concur, Sphinx, Legal, Finance).
• Cross-Functional Operations: Lead and align operational initiatives across Engineering, Product, Finance, Legal, Marketing, and People Operations to eliminate bottlenecks and streamline global workflows.
• Executive Proxy Authority: Serve as an authoritative proxy for Head Of Cyber Defence Strategy in critical strategic and operational forums, exercising decision-making authority, resolving cross-team conflicts, and managing high-level escalations.
• Executive Communications: Formulate, write, and execute top-level executive communications, strategic narratives, briefing materials, and presentations for internal leadership, global teams, and external stakeholders.
• AI implementation and integration: Set and execute the organizational plan to further implement innovative AI technologies; Setting adoption targets, drive user training and results reporting and ensure business value and ROI for AI investments within the group.
• Event & Delegation Management: Direct the end-to-end strategy, content, logistics, and execution for major leadership summits, executive visits, international delegations, offsites, and ecosystem events.

Compensation + Benefits

Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

The US base salary range for this full-time position is listed below.

US Base Pay Range

$155,000—$205,000 USD

Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Minimum qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, a related field, or equivalent practical experience.
• 8+ years of experience in business operations, strategy consulting, chief of staff, or program management in a high-growth technology or cloud organization.
• Experience managing executive-level communications, operational frameworks (e.g., OKRs), and complex stakeholder alignment across technical and business functions.
• Experience managing operational budgets, vendor procurement, and resource planning.

Preferred qualifications:

• Master’s degree, MBA, or advanced technical degree.
• Experience in cybersecurity, cloud infrastructure, or enterprise SaaS, including post-merger integration (M&A) or joint business initiatives.
• Demonstrated ability to operationalize and drive adoption of AI/ML tools to boost organizational velocity.
• Proven track record of navigating ambiguity and influencing cross-functional leaders without formal authority.
• Outstanding written and verbal communication skills, with extensive experience presenting to C-level executives.

About the job

As Product Strategy & Operations Lead, you will serve as the strategic, operational, and managerial authority driving the Google Cloud Security product line and the integration of Wiz, ensuring synergy between the different teams, and broad alignment around the shared goals of the unified organization. Operating with broad independence, you will manage cross-functional operations, implement Wiz integration frameworks, set organizational policies, oversee finance and headcount allocations, handle strategic vendor management, craft executive communications, and lead global event portfolios. You will coordinate both Google Cloud Security product as well as Wiz Defend related aspects, including Wiz market expansion and partnerships. As part of this strategic role, you will work directly with senior leadership to design and achieve the core business goals and report them broadly within the company.

Responsibilities

• Functional Governance: Direct the operational framework for Google Cloud Security Security products; working closely with finance, people partners, cross functional team and leadership to set the appropriate targets, ensure clarity around organization & smooth operations across the board.
• Financial Ownership & Budget Management: Direct the allocation, forecasting, and approval processes for project budgets, Travel & Entertainment (T&E), and events. Lead end to end the creation and approval process of vendor spend utilizing Google finance systems (Buying Hub, Concur, Sphinx, Legal, Finance).
• Cross-Functional Operations: Lead and align operational initiatives across Engineering, Product, Finance, Legal, Marketing, and People Operations to eliminate bottlenecks and streamline global workflows.
• Executive Proxy Authority: Serve as an authoritative proxy for Head Of Cyber Defence Strategy in critical strategic and operational forums, exercising decision-making authority, resolving cross-team conflicts, and managing high-level escalations.
• Executive Communications: Formulate, write, and execute top-level executive communications, strategic narratives, briefing materials, and presentations for internal leadership, global teams, and external stakeholders.
• AI implementation and integration: Set and execute the organizational plan to further implement innovative AI technologies; Setting adoption targets, drive user training and results reporting and ensure business value and ROI for AI investments within the group.
• Event & Delegation Management: Direct the end-to-end strategy, content, logistics, and execution for major leadership summits, executive visits, international delegations, offsites, and ecosystem events.

Compensation + Benefits

Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

The US base salary range for this full-time position is listed below.

US Base Pay Range

$155,000—$205,000 USD

Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you’d like. Don’t live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence.

Reddit’s Infrastructure organization has the mission of building and delivering the compute orchestration environment, storage and data systems, and essential platform services behind all of Reddit. The breadth of the infrastructure portfolio spans Compute, Storage, Messaging, Transport, Core Platform, Ranking Platform, SRE, Security, and Compliance. and more, each with active roadmaps driving modernization, migrations, and platform evolution.

We are looking for an experienced Staff Technical Program Manager (IC5) who is a generalist across all things infrastructure. This role requires strong TPM skills paired with strong technical knowledge to effectively drive programs across the full breadth of Reddit’s infrastructure stack. You will plan and execute complex, multi-team programs, from cluster migrations and storage modernization to Kafka client rollouts, with a deep understanding of the processes, trade-offs, and dependencies involved.

Why this role matters:

Reddit’s infrastructure is undergoing its most significant modernization in company history. We are migrating off legacy clusters, standing up intent-based compute environments, evolving our storage and messaging platforms, scaling ML serving to GPU, and expanding to multi-region serving, all simultaneously across 30+ platform teams. This is a rare opportunity to partner with world-class engineering teams at the intersection of all of these efforts, serving as the connective tissue that keeps Reddit’s most complex infrastructure programs on track, dependencies visible, and execution aligned to a shared long-term strategy.

If you’re looking to positively and directly impact an already awesome company culture, we’d like to hear from you!

Who we are:

TheTechnical Program Management Office(Tech PMO) exists to accelerate, scale, and empower all teams at Reddit to do their best work and advance our company’s mission. We operate from within the office of the CTO, maximizing our ability to galvanize and drive technical programs and solutions to solve company-wide problems. Our reach extends across the entire company, driving key strategic focus areas for the business.

What you’ll do:

You will own and drive programs across the full breadth of Reddit’s infrastructure stack, spanning Compute, Storage, Messaging, Transport, Core Platform, Ranking Platform, Security, and Compliance. Your portfolio will include large-scale migrations, tooling modernization, and platform evolution efforts. You will partner deeply with engineering teams as a technical peer, not from the stratosphere, but in the details, bringing programs to completion, balancing risk across frontend, backend, and revenue-producing teams, and ensuring execution stays aligned to Reddit’s long-term infrastructure strategy.

• Get Things Done. More than just displaying activity, counting sprint points, or delivering regular updates.  You actually bring programs to completion and deliver real accomplishments for the business, and help your teams understand the difference.
• Dive into Details. You understand the details of their programs and help guide them with and in active partnership with their teams.  You don’t just stay in the stratosphere or in an abstract process. You have the technical judgment to act as a partner with your teams in planning and decision making.
• Make Work Repeatable. You create and improve processes that smooth the path for others and prevent and remove recurring organizational toil (and the lower quality bar that often allows).  You reuse processes developed elsewhere, and aid in adoption of standards where relevant.
• Leverage AI to Improve Program Outcomes. Use AI and LLM-assisted tooling to automate reporting, improve cost anomaly detection, accelerate data analysis, and enhance program management workflows, ensuring the Cost & Capacity function operates with maximum leverage.
• Mentor & Lead. You are good at, and enjoy, informally aiding others in developing key organizational and program skills.  You’re a leader within the Program Management org, your programs, and support people in the process.
• Bring Order out of Chaos. You are known for leaving a program and the teams you support in a position of stronger organization than where they started, and those teams continue to succeed even when you are no longer specifically engaged in the program.

Who you are:

• 8+ years of collective experience in engineering and program management roles.
• Strong technical depth and judgment. You are comfortable discussing Kubernetes orchestration, storage engines, messaging systems (Kafka), ML serving infrastructure, deployment pipelines, CDN and traffic management, and data platform architectures. You can credibly challenge technical plans and identify risks that engineering teams may overlook. You have experience with infrastructure-as-code, CI/CD systems, observability platforms, and container orchestration is highly valued.
• Strong Technical Program Management skills. You can scope, schedule, and drive long-term programs with multiple milestones, coordinating across dozens of teams and managing complex dependency chains. You have a proven track record driving large-scale migrations and deprecations in cloud infrastructure environments.
• Strong communication and influencing skills. You can present cost narratives to Finance leadership and engineering directors+ with equal confidence.
• Experience working with observability and data platforms (Grafana, BigQuery, Hex, Looker, or similar) to build cost reporting and alerting.
• Demonstrated experience leveraging AI/LLM tooling to improve program management workflows, automate reporting, or enhance engineering productivity.
• A team player mentality with the ability to work collaboratively across all levels of the organization.
• Proactive and curious by nature. You are creative and enjoy taking unique approaches to solve problems.
• Pragmatic. You take an iterative approach to developing processes and systems

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$194,600—$272,400 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

The Associate Director, Project Management is a critical contributor within the DEPT® Delivery team — responsible for managing the successful execution of high-value digital experiences and projects across web, product, and brand engagements. You’ll work cross-functionally to bring ideas to life, turning strategic direction into high-quality, on-time delivery.

This role requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. You will act as a central liaison between internal teams and clients, advocating for both process efficiency and creative excellence.

You are fluent in the tools, methods, and mindsets of digital production — and energized by building great work through strong collaboration, structured planning, and proactive problem-solving.

WHAT YOU’LL DO

This role requires a proven track record of best-in-class delivery, and you’ll be expected to manage a variety of tasks and projects, including:

• Project Leadership & Management:

  • Manage mid-sized to large-scale digital projects with budgets typically ranging from $1M - $3M, across websites, digital platforms, content, and campaign initiatives.
  • Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
  • Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
  • Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking.
  • Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion).
  • Anticipate risks and blockers; proactively resolve issues or escalate as needed.

• Process Improvement & Team Collaboration:

  • Identify opportunities to streamline project workflows and reduce operational friction.
  • Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
  • Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
  • Champion consistency in documentation, QA, and project standards.

• Client & Stakeholder Relations:

  • Serve as a key client point of contact on day-to-day delivery needs — communicating clearly, managing expectations, and keeping momentum.
  • Prepare agendas, run project meetings, and ensure alignment across stakeholders.
  • Document decisions, action items, and next steps with clarity and follow-through.
  • Build strong working relationships across departments to keep work flowing smoothly and transparently.

• Peer Support & Knowledge Sharing:

  • Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
  • Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.

WHAT YOU BRING

Experience & Skills

• 5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
• Experience managing single projects with budgets of $1M+ from end to end.
• Deep understanding of UX/UI workflows,design systems, and digital build processes.
• Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
• Proficient in Smartsheet, Jira, Confluence, and G Suite — and comfortable adopting new tools as needed.
• Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
• Excellent time management and communication skills in cross-functional environments.

Key Traits

• Execution-Driven – You’re focused on getting the work done right, on time, and with precision.
• Process-Minded – You love structure and understand how process unlocks great creative.
• Collaborative – You’re a great communicator who builds trust across disciplines.
• Detail-Oriented – You have a keen eye for clarity, consistency, and quality.
• Proactive – You anticipate challenges and solve problems before they escalate.
• Growth-Oriented – You’re always looking to improve how you work and help others do the same.

Remote-first role with limited travel to client or team locations as needed.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range

$96,200—$135,000 USD

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