Alternative Payments is building the financial operating system for SMBs, consolidating the disconnected tech stack that holds service-based businesses back.

We’re transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more...

We’re transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more...

Sales Development Representative (SDR)

Position Type: Full-Time, Remote

Location: Remote (Open to LATAM & Global Candidates)

Working Hours: U.S. Business Hours (CST)

About the Role

We are seeking a motivated and energetic Sales Development Representative (SDR) to join our growing team. In this role, you will be responsible for conducting high-volume outbound prospecting to identify and qualify leads across various sales campaigns.

The ideal candidate is a confident communicator who enjoys speaking with people, thrives in a fast-paced environment, and remains resilient when facing rejection. You will play a critical role in generating opportunities, qualifying prospects, and moving leads through the sales pipeline while delivering an exceptional experience throughout the process.

If you’re coachable, goal-oriented, and looking to build a successful career in sales, we’d love to hear from you.

Responsibilities

Outbound Prospecting

• Conduct high-volume outbound outreach via phone, email, and text messaging.
• Identify and engage prospective candidates and leads for assigned campaigns.
• Build rapport quickly and maintain professional conversations with prospects.
• Follow structured outreach cadences and prospecting workflows.
• Consistently meet daily outreach activity goals.

Lead Qualification

• Qualify prospects based on predefined campaign criteria.
• Conduct discovery conversations to assess fit and interest.
• Gather relevant information and identify next steps.
• Advance qualified leads through the sales pipeline.
• Ensure prospects receive a positive and professional experience.

Inbound Lead Follow-Up

• Follow up with inbound leads generated through job postings and outreach efforts.
• Engage interested prospects promptly and professionally.
• Conduct qualification conversations and determine next steps.
• Maintain communication with leads until a clear outcome is reached.

CRM & Pipeline Management

• Maintain accurate and up-to-date records of all prospect interactions.
• Log call notes, outreach activities, and lead status updates.
• Track conversations and follow-up activities effectively.
• Ensure CRM and tracking systems remain organized and accurate.
• Support reporting efforts through detailed activity tracking.

Team Collaboration

• Coordinate handoffs of qualified prospects to recruiting teams or sales leadership.
• Communicate prospect insights and relevant information to stakeholders.
• Participate in team meetings, coaching sessions, and training initiatives.
• Collaborate with leadership to improve outreach effectiveness and campaign results.

Performance & Target Achievement

• Meet daily and weekly outreach volume goals.
• Achieve qualification and conversion targets.
• Follow established sales processes and scripts.
• Continuously improve outreach techniques and communication skills.
• Maintain consistent activity and performance standards.

What Makes You a Perfect Fit?

• High energy and enthusiasm.
• Naturally personable and comfortable speaking with new people.
• Strong resilience and ability to handle rejection professionally.
• Goal-oriented and motivated by achieving results.
• Highly organized with strong follow-up skills.
• Coachable and eager to learn.
• Strong work ethic and personal accountability.
• Positive attitude and team-first mentality.
• Comfortable working in a fast-paced, metrics-driven environment.

Required Experience & Skills (Minimum)

• Strong spoken and written English communication skills.
• Ability to communicate confidently, clearly, and persuasively.
• Comfortable making high-volume outbound calls.
• Strong interpersonal and relationship-building skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple conversations and follow-up tasks simultaneously.
• Ability to follow structured sales processes and scripts.
• Reliable internet connection and dedicated remote workspace.
• Availability to work during U.S. Central Standard Time business hours.

Ideal Experience & Skills

Previous experience in:

• Sales Development Representative (SDR) roles
• Business Development Representative (BDR) roles
• Outbound sales
• Cold calling
• Recruiting
• Lead generation

Additional experience:

• Experience using CRM systems or applicant tracking systems.
• Experience working with U.S.-based companies or clients.
• Experience in commission-based or performance-driven environments.
• Familiarity with sales metrics and pipeline management.
• Experience meeting daily activity and conversion goals.

Tech Stack & Tools

• Google Workspace (Gmail, Sheets, Drive)
• Slack
• CRM or Lead Tracking Software
• Phone & Dialer Systems
• Email Outreach Tools

What Does a Typical Day Look Like?

An SDR’s day is focused on prospecting, qualifying leads, and generating opportunities for the sales team.

You will:

• Review your lead queue and daily outreach goals.
• Make outbound calls to prospective candidates and leads.
• Send follow-up emails and text messages.
• Conduct qualification conversations.
• Log notes and update CRM records in real time.
• Follow established outreach cadences.
• Coordinate handoffs for qualified prospects.
• Monitor progress toward daily and weekly performance goals.
• Participate in team coaching and training sessions.

In essence: you are responsible for creating opportunities, building the top of the sales pipeline, and helping drive business growth through consistent outreach and lead qualification.

Key Metrics for Success (KPIs)

• Daily outbound call volume.
• Daily outreach activity completion.
• Lead qualification rate.
• Contact-to-conversation conversion rate.
• Qualified lead generation.
• Follow-up completion rate.
• CRM accuracy and activity tracking.
• Weekly and monthly performance goal attainment.
• Overall contribution to pipeline growth.

Why Join Us?

• Fully remote work environment.
• Opportunity to develop and grow your sales career.
• Ongoing coaching and professional development.
• Supportive and collaborative team culture.
• Exposure to a variety of sales campaigns and industries.
• Clear opportunities for advancement as the company grows.
• Access to modern tools and systems that support success and productivity.

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video, completed once on your own time, and it’s the final step that completes your application.

Here’s why we do it this way. Instead of repeating yourself on screening call after screening call, you tell your story once and it carries forward. Hiring managers get to see how you actually communicate before you meet, so when you’re a fit, the first conversation isn’t starting from scratch. Fewer interviews, and the ones you do have count for more.

Don’t overthink it. Record it as many times as you like—nobody sees the takes you discard. Just be yourself. Your Intro Video invitation will come from Spark Hire, our trusted video interview platform, so please keep an eye on both your inbox and spam folder for the email.

Interview Process

1. Initial Application Review
2. Intro Video
3. Client Interview
4. Offer & Onboarding

Appointment Setter

Lead Generation, Outbound Outreach, CRM & Scheduling | Remote | U.S. Hours

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

Location: Remote

Expats are highly encouraged to apply.

About the Role

At Pavago, one of our clients is hiring an Appointment Setter to generate qualified meetings and help maintain a consistent, healthy sales pipeline.

This is a hands-on outbound role focused on engaging prospects, qualifying interest, and turning conversations into sales-ready appointments.

You’ll connect with potential customers through:

• Phone calls
• Email
• LinkedIn
• Follow-up sequences

Your goal is simple: start conversations, identify qualified prospects, and consistently book meetings that sales representatives can convert into opportunities.

If you’re confident speaking with prospects, comfortable with outbound outreach, organized with follow-ups, and motivated by measurable targets, this role is a strong fit.

What You’ll Own

Outbound Prospecting & Lead Engagement

• Reach out to prospects through phone, email, and LinkedIn
• Execute consistent outbound follow-up
• Engage both new and previously contacted leads
• Build rapport quickly and professionally
• Generate interest in the company’s products or services
• Maintain disciplined outreach activity throughout the day

Lead Qualification

Qualify prospects based on factors such as:

• Role and decision-making authority
• Industry
• Business needs
• Interest level
• Budget alignment
• Readiness to speak with sales

Ask effective discovery questions to determine whether a prospect is a good fit before placing them on a sales representative’s calendar.

Appointment Setting & Scheduling

Schedule qualified meetings using tools such as:

• Calendly
• Chili Piper
• HubSpot Meetings
• Google Calendar
• Outlook

You’ll also:

• Coordinate across multiple U.S. time zones
• Confirm appointment details
• Send reminders and confirmations
• Handle cancellations and rescheduling
• Follow up with prospects to improve meeting attendance
• Ensure calendars remain accurate and organized

CRM & Pipeline Management

Maintain accurate prospect and appointment records in:

• Salesforce
• HubSpot
• Zoho CRM
• Similar CRM platforms

Log:

• Calls
• Emails
• LinkedIn outreach
• Prospect responses
• Qualification notes
• Appointment details
• Follow-up requirements

Maintain strong CRM hygiene so sales teams always have accurate context before a meeting.

Sales Team Collaboration

Work closely with:

• SDRs
• BDRs
• Account Executives
• Sales leadership

Provide clear handoff notes covering:

• Prospect needs
• Pain points
• Interest level
• Relevant conversation context
• Qualification information

Share prospect feedback with the team to continuously improve messaging, targeting, and outreach.

Performance Tracking & Optimization

Track key metrics including:

• Calls made
• Emails sent
• Outreach activity
• Conversations generated
• Appointments booked
• Qualified meetings
• Meeting show rate

Identify performance gaps and recommend improvements to outreach, follow-up, or scheduling processes.

Required Experience & Skills

• 1–2+ years of experience in appointment setting, sales support, inside sales, lead generation, or another customer-facing sales role

• Experience with outbound phone and email communication

• Strong written and verbal English communication skills

• Confidence speaking with prospects and handling basic objections

• Ability to qualify interest before booking appointments

• Experience working with CRM systems such as:

  • Salesforce
  • HubSpot
  • Zoho

• Familiarity with scheduling tools such as:

  • Calendly
  • Chili Piper
  • Google Calendar
  • Outlook

• Ability to manage multiple calendars and time zones

• Strong attention to detail and follow-through

• Comfortable working remotely during U.S. business hours

Nice to Have

• Experience supporting SDR or BDR teams

• High-volume outbound prospecting experience

• Familiarity with:

  • Outreach
  • SalesLoft
  • Apollo

• Experience in:

  • SaaS
  • Marketing
  • Professional services
  • B2B sales

• Familiarity with qualification or sales methodologies such as:

  • BANT
  • SPIN
  • Challenger

What Makes You a Strong Fit

You:

• Are comfortable initiating conversations with new prospects
• Communicate confidently and professionally
• Don’t get discouraged by rejection
• Are persistent without being overly aggressive
• Follow up consistently instead of letting leads go cold
• Keep calendars and CRM records extremely organized
• Understand that meeting quality matters as much as meeting volume
• Take ownership of your activity and performance metrics
• Thrive in target-driven environments

What a Typical Day Looks Like

Your day may include:

• Reviewing new leads and follow-up tasks
• Making outbound calls to prospective customers
• Sending personalized emails and LinkedIn messages
• Qualifying interested prospects
• Handling initial objections and questions
• Booking qualified meetings
• Sending appointment confirmations and reminders
• Rescheduling canceled meetings
• Updating CRM records and lead statuses
• Preparing clear handoff notes for sales representatives
• Reviewing appointment and show-rate performance

In short: you keep the sales calendar filled with qualified prospects while ensuring every lead is properly followed up, documented, and handed off.

Key Metrics for Success

• Consistent achievement of daily and weekly outreach targets
• Number of qualified appointments booked
• 70–80%+ meeting show rate
• Strong lead-to-appointment conversion
• Consistent follow-up execution
• Accurate and up-to-date CRM records
• High-quality sales handoffs
• Positive feedback from SDRs, BDRs, and Account Executives

Why This Role Stands Out

• Direct impact on sales pipeline and revenue growth

• Fully remote opportunity

• Clear and measurable performance expectations

• Develop valuable skills in:

  • Prospecting
  • Lead qualification
  • Objection handling
  • CRM management
  • B2B sales

• Work closely with experienced sales professionals

• Career growth opportunities into:

  • Senior Appointment Setter
  • Sales Development Representative (SDR)
  • Business Development Representative (BDR)
  • Account Executive
  • Sales Operations

Interview Process

1. Initial Phone Screen
2. Video Interview with Pavago Recruiter
3. Client Interview
4. Offer & Onboarding

Apply Now

If you:

• Are confident speaking with prospects
• Have experience with outbound outreach and lead generation
• Know how to qualify interest before booking meetings
• Are disciplined about follow-ups
• Can manage calendars and CRM records accurately
• Enjoy working toward clear sales targets

We’d love to hear from you.

Important: Spark Hire Video Interview

As part of our application process, qualified candidates will be invited to complete a one-way video interview through Spark Hire.

This is your opportunity to introduce yourself and highlight your experience with appointment setting, outbound prospecting, cold calling, lead qualification, CRM management, and scheduling.

We recommend sharing specific examples of your previous performance, including outbound activity volume, appointments booked, qualification methods, show rates, and any sales targets or KPIs you achieved.

Please complete your Spark Hire interview promptly after receiving the invitation. Candidates who do not complete the video interview may not move forward in the hiring process.

#AppointmentSetter #LeadGeneration #ColdCalling #OutboundSales #SalesDevelopment #SDR #B2BSales #InsideSales #HubSpot #Salesforce #RemoteSales #RemoteJobs #SalesJobs

Company Description

Full-Time, Seasonal (through February)

At Sutherland, we believe in doing interesting things, growing your own way, and being yourself. We’re a global team of problem-solvers, relationship-builders, and go-getters who support some of the world’s most recognized brands.

We’re currently looking for Seasonal Sales/Telesales Associates who are passionate about delivering exceptional customer experiences — all from the comfort of home.

Job Description

As a Sales/Telesales Associate, you’ll work with existing clients to provide expert support while identifying opportunities to offer additional products or services that meet their needs. You’ll be part of a professional, performance-driven environment that values ownership, service, and continuous learning.

• Up to $20/hour pay
• Monthly incentives and recognition programs
• Career growth: 80% of our frontline leaders are promoted from within
• Work-from-home flexibility
• Company-provided equipment

Key Responsibilities:

• Deliver professional and courteous service via phone, email, or web inquiries
• Resolve client requests and maintain strong relationships that support retention
• Identify opportunities for upselling and cross-selling
• Collaborate with team members and leadership to support customers throughout the full policy cycle
• Troubleshoot escalated service, billing, and claims issues
• Document interactions and maintain accurate records in internal systems
• Stay informed on industry trends and recommend solutions based on client needs
• Support and mentor junior colleagues when needed

Qualifications

• 2+ years of customer service experience preferred (call center experience a plus)
• Strong communication and problem-solving skills
• Typing speed of 30+ WPM
• High school diploma or GED required
• Proficient PC and multitasking skills
• Action-oriented and comfortable handling objections
• Fluent in spoken and written English

Remote Work Requirements

• Reliable internet: at least 50 Mbps download / 10 Mbps upload
• Wired internet connection (no satellite or wireless)
• Modem updated in the past 12 months
• Quiet, distraction-free workspace

Additional Information

This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

Additional information

As a digital transformation company and just re-certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. 20,000+ companies ranging from mom-and-pops to Google, MIT, and United Way...

Back in 2012, we were a group of engineers and designers who decided we wanted to build things, so we did. Able started as an engineering and product hub building...

Back in 2012, we were a group of engineers and designers who decided we wanted to build things, so we did. Able started as an engineering and product hub building...

Back in 2012, we were a group of engineers and designers who decided we wanted to build things, so we did. Able started as an engineering and product hub building...

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to...

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. 20,000+ companies ranging from mom-and-pops to Google, MIT, and United Way...

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The International segment is seeking a new Business Development Representative (BDR) to help generate a quality pipeline for our Account Executives focused on our Regional-Mid-Market business segment. You will help build the pipeline by strategically prospecting and nurturing opportunities in accounts with 15-500 locations. This role is a great opportunity to develop outbound and phone skills by delivering a consultative platform pitch to C-suite, VP, and Director level positions across departments like IT, Operations, Accounting/Finance & Marketing. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities.

You will gain exposure to the Enterprise sales process and work cross-functionally with many segments of our team, including Senior Management, Marketing, Sales Operations, Sales Engineering, Services & Support, etc. You will also work closely with seasoned Account Executives to develop targeted prospecting strategies in their assigned markets.

A day in the life (Responsibilities)

• Generate new business pipeline primarily through outbound prospecting (2+ new business qualified sales opportunities per month)
• Gain interest through outbound cold calling across a set of accounts/prospects and breaking into net new logos in assigned territory (65+ activities per day)
• Schedule discovery calls, demos, on-sites and follow-up calls (owning the process until calls or meetings occur)
• Leverage existing tools and research to find new contacts to develop your call-base
• Focused efforts promoting new products to prospects
• Multi-threading and account mapping within large restaurant brands corporate teams and franchisees
• Persistent, organized follow-up with nurture contacts/accounts to re-engage on a next step (bring them back to the table!)
• Entering activity, notes, company account info and updating opportunities in Salesforce
• Work effectively with assigned AEs on a daily/weekly/monthly basis on maintaining target account lists and prospecting strategies
• Provide input in the design of & help in the execution of enterprise marketing efforts (campaigns, trade-shows, etc)
• Get the prep off your plate. Continuously find the repetitive parts of the day: account research, list building, note-taking, follow-up drafting and get them off your plate so more of your day is spent in live conversation.
• Prioritize on evidence, not list order. Work accounts based on observable change in the business: expansion, new openings, ownership change, hiring patterns, guest feedback trends, visible technology — rather than dialing top to bottom.
• Disqualify fast, remove closed brands, duplicates, wrong-segment accounts and dead numbers from the working list so your dial time concentrates on accounts that can actually convert.
• Protect the data everything runs on. Keep account and contact records accurate, current and deduplicated, understanding that routing, scoring and every AI-assisted workflow is only as good as the data underneath it.
• Find the person who actually decides. Resolve messy ownership structures — franchise groups, multiple legal entities, operators running several concepts under different names to reach a real decision maker rather than a main line.
• Open on their situation, not our product. Lead with something specific and verifiable about the operator’s business, and recognize that many operators have been burned by a previous vendor.
• Close the loop on what’s broken. Flag bad numbers, wrong contacts and research that didn’t hold up, so the target lists get better for you and for the AEs you support rather than quietly eroding.

What you’ll need to thrive (Requirements):

• Software/SaaS experience or other related tech space business experience in an outbound or closing role
• Previous outbound and inbound sales experience
• Fearless on the phone and persistent in initial reach out & follow-up with accounts over time
• Ability to identify key decision makers within new accounts, while aligning with internal account reps
• Well organized, self-motivated to make calls everyday and communicate effectively with internal teams and prospects in a productive manner
• Adaptable to new processes and ability to work cross-functionally and develop relationships with both internal and external stakeholders
• High customer empathy and the ability to handle objections
• Attention to detail and ability to thrive in a changing and evolving environment
• Demonstrate verbal and written skill sets in communication
• You’ve built something to make yourself faster. You can walk us through a repeatable process, template or workflow you personally created to eliminate busywork from your own week, and what it gave you back.
• Demonstrated learning velocity. You can point to a capability you taught yourself in the last six months without being asked to, and explain how you now use it.
• You can articulate a problem precisely. Comfort framing a messy question clearly and specifically enough that a tool, a teammate or an AE can actually act on it.
• You work a territory deliberately. Comfort making coverage decisions across a large account list rather than defaulting to whichever accounts are easiest to reach.
• Genuine curiosity about how restaurants actually operate, labor, throughput, margins, the difference between a 3-location operator and a 30-location one because that is what gets you a second conversation instead of a hang-up.
• Comfort working in build mode, where territory definition, process, and tooling are actively being shaped, and you are expected to have an opinion on them.

Special Skills (Nonessential Skills/Nice to Haves):

• Restaurant experience
• MEDDPICC certified
• Command of the Message
• Experience using Nooks, Salesforce, Zoominfo, LeadIQ, Claude/Gemini, Linkedin Sales Navigator

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$75,000—$120,000 USD

Zone B

$65,000—$104,000 USD

Zone C

$59,000—$94,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact.

As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you’ll be the first “face” of Muck Rack to prospective customers, representing our team, culture, and brand.

What you’ll do:

• Build pipeline through outbound outreach — prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota
• Personalize your interactions — leverage Muck Rack’s tools and prospect insights to make outreach timely, relevant, and informed from the first touch
• Prospect strategically— develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and when
• Plan your day with purpose — lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracks
• Stay plugged into PR — monitor industry news to surface timely, relevant outreach opportunities
• Maintain clean CRM hygiene — keep lead records, activities, and reporting accurate and up to date in Salesforce
• Collaborate cross-functionally — partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growth
• Maintain consistent activity standards— execute against outreach expectations across segments while balancing quality personalization with high-volume prospecting

How success will be measured in this role:

• Meetings booked, held, and converted to pipeline (S2 opportunities)
• SDR-sourced revenue

If the details below describe you, you could be a great fit for this role:

• 1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred— you understand either the sales motion or the buyer’s world
• Highly accountable and self-motivated, with a growth mindset that welcomes feedback and coaching
• A natural relationship builder with genuine curiosity and a sales-oriented mindset
• Exceptional written communication skills — you write emails that actually get read and responses that move things forward
• Strong phone presence — you can build rapport quickly and keep a conversation going
• Ability to juggle multiple priorities in a fast-paced, startup environment without dropping the ball
• A quick study with new tools (including AI tools) — we work in Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etc
• Based or willing to work East Coast or Central hours
• Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery

Interview Overview

Below you’ll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Skills Assessment
• 15-minute Recruiter Screen with SDR Manager
• 45-minute Zoom interview with the hiring manager, including a mock cold call
• Panel interview with several members of our team
• 30-minute Bar Raiser

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

In the US, the base salary for this role is $53,000, with $68,000+ in OTE. Note that we typically build 1-3 quarters of ramp time with lower goals and thus lower earnings from commissions. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Why Muck Rack?

Remote Work, Forever

• Fully distributed team with a permanent remote setup
• Home office stipend, phone and internet reimbursement, coworking membership
• Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation

• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Equity opportunities

Health & Wellness

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
• 100% premium coverage for individuals on high-deductible plans
• 24⁄7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and other pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

• 4+ weeks of PTO, plus paid sick and mental health days
• 13 paid holidays with the option to swap for personal days
• Up to 16 weeks of fully paid parental leave

Learning and Development

• Transparent pathways for internal mobility and promotion
• Bi-annual performance reviews, team workshops, and leadership training
• Unlimited access to Coursera and O’Reilly
• 2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives
• Agile, founder-led company focused on collaboration and innovation
• Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

#LI-Remote

Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.

Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact.

As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you’ll be the first “face” of Muck Rack to prospective customers, representing our team, culture, and brand.

What you’ll do:

• Build pipeline through outbound outreach — prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota
• Personalize your interactions — leverage Muck Rack’s tools and prospect insights to make outreach timely, relevant, and informed from the first touch
• Prospect strategically— develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and when
• Plan your day with purpose — lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracks
• Stay plugged into PR — monitor industry news to surface timely, relevant outreach opportunities
• Maintain clean CRM hygiene — keep lead records, activities, and reporting accurate and up to date in Salesforce
• Collaborate cross-functionally — partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growth
• Maintain consistent activity standards— execute against outreach expectations across segments while balancing quality personalization with high-volume prospecting

How success will be measured in this role:

• Meetings booked, held, and converted to pipeline (S2 opportunities)
• SDR-sourced revenue

If the details below describe you, you could be a great fit for this role:

• 1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred— you understand either the sales motion or the buyer’s world
• Highly accountable and self-motivated, with a growth mindset that welcomes feedback and coaching
• A natural relationship builder with genuine curiosity and a sales-oriented mindset
• Exceptional written communication skills — you write emails that actually get read and responses that move things forward
• Strong phone presence — you can build rapport quickly and keep a conversation going
• Ability to juggle multiple priorities in a fast-paced, startup environment without dropping the ball
• A quick study with new tools (including AI tools) — we work in Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etc
• Based or willing to work East Coast or Central hours
• Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery

Interview Overview

Below you’ll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Skills Assessment
• 15-minute Recruiter Screen with SDR Manager
• 45-minute Zoom interview with the hiring manager, including a mock cold call
• Panel interview with several members of our team
• 30-minute Bar Raiser

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

In the US, the base salary for this role is $53,000, with $68,000+ in OTE. Note that we typically build 1-3 quarters of ramp time with lower goals and thus lower earnings from commissions. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Why Muck Rack?

Remote Work, Forever

• Fully distributed team with a permanent remote setup
• Home office stipend, phone and internet reimbursement, coworking membership
• Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation

• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Equity opportunities

Health & Wellness

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
• 100% premium coverage for individuals on high-deductible plans
• 24⁄7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and other pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

• 4+ weeks of PTO, plus paid sick and mental health days
• 13 paid holidays with the option to swap for personal days
• Up to 16 weeks of fully paid parental leave

Learning and Development

• Transparent pathways for internal mobility and promotion
• Bi-annual performance reviews, team workshops, and leadership training
• Unlimited access to Coursera and O’Reilly
• 2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives
• Agile, founder-led company focused on collaboration and innovation
• Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

#LI-Remote

Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.

Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The International segment is seeking a new Business Development Representative (BDR) to help generate a quality pipeline for our Account Executives focused on our Regional-Mid-Market business segment. You will help build the pipeline by strategically prospecting and nurturing opportunities in accounts with 15-500 locations. This role is a great opportunity to develop outbound and phone skills by delivering a consultative platform pitch to C-suite, VP, and Director level positions across departments like IT, Operations, Accounting/Finance & Marketing. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities.

You will gain exposure to the Enterprise sales process and work cross-functionally with many segments of our team, including Senior Management, Marketing, Sales Operations, Sales Engineering, Services & Support, etc. You will also work closely with seasoned Account Executives to develop targeted prospecting strategies in their assigned markets.

A day in the life (Responsibilities)

• Generate new business pipeline primarily through outbound prospecting (2+ new business qualified sales opportunities per month)
• Gain interest through outbound cold calling across a set of accounts/prospects and breaking into net new logos in assigned territory (65+ activities per day)
• Schedule discovery calls, demos, on-sites and follow-up calls (owning the process until calls or meetings occur)
• Leverage existing tools and research to find new contacts to develop your call-base
• Focused efforts promoting new products to prospects
• Multi-threading and account mapping within large restaurant brands corporate teams and franchisees
• Persistent, organized follow-up with nurture contacts/accounts to re-engage on a next step (bring them back to the table!)
• Entering activity, notes, company account info and updating opportunities in Salesforce
• Work effectively with assigned AEs on a daily/weekly/monthly basis on maintaining target account lists and prospecting strategies
• Provide input in the design of & help in the execution of enterprise marketing efforts (campaigns, trade-shows, etc)
• Get the prep off your plate. Continuously find the repetitive parts of the day: account research, list building, note-taking, follow-up drafting and get them off your plate so more of your day is spent in live conversation.
• Prioritize on evidence, not list order. Work accounts based on observable change in the business: expansion, new openings, ownership change, hiring patterns, guest feedback trends, visible technology — rather than dialing top to bottom.
• Disqualify fast, remove closed brands, duplicates, wrong-segment accounts and dead numbers from the working list so your dial time concentrates on accounts that can actually convert.
• Protect the data everything runs on. Keep account and contact records accurate, current and deduplicated, understanding that routing, scoring and every AI-assisted workflow is only as good as the data underneath it.
• Find the person who actually decides. Resolve messy ownership structures — franchise groups, multiple legal entities, operators running several concepts under different names to reach a real decision maker rather than a main line.
• Open on their situation, not our product. Lead with something specific and verifiable about the operator’s business, and recognize that many operators have been burned by a previous vendor.
• Close the loop on what’s broken. Flag bad numbers, wrong contacts and research that didn’t hold up, so the target lists get better for you and for the AEs you support rather than quietly eroding.

What you’ll need to thrive (Requirements):

• Software/SaaS experience or other related tech space business experience in an outbound or closing role
• Previous outbound and inbound sales experience
• Fearless on the phone and persistent in initial reach out & follow-up with accounts over time
• Ability to identify key decision makers within new accounts, while aligning with internal account reps
• Well organized, self-motivated to make calls everyday and communicate effectively with internal teams and prospects in a productive manner
• Adaptable to new processes and ability to work cross-functionally and develop relationships with both internal and external stakeholders
• High customer empathy and the ability to handle objections
• Attention to detail and ability to thrive in a changing and evolving environment
• Demonstrate verbal and written skill sets in communication
• You’ve built something to make yourself faster. You can walk us through a repeatable process, template or workflow you personally created to eliminate busywork from your own week, and what it gave you back.
• Demonstrated learning velocity. You can point to a capability you taught yourself in the last six months without being asked to, and explain how you now use it.
• You can articulate a problem precisely. Comfort framing a messy question clearly and specifically enough that a tool, a teammate or an AE can actually act on it.
• You work a territory deliberately. Comfort making coverage decisions across a large account list rather than defaulting to whichever accounts are easiest to reach.
• Genuine curiosity about how restaurants actually operate, labor, throughput, margins, the difference between a 3-location operator and a 30-location one because that is what gets you a second conversation instead of a hang-up.
• Comfort working in build mode, where territory definition, process, and tooling are actively being shaped, and you are expected to have an opinion on them.

Special Skills (Nonessential Skills/Nice to Haves):

• Restaurant experience
• MEDDPICC certified
• Command of the Message
• Experience using Nooks, Salesforce, Zoominfo, LeadIQ, Claude/Gemini, Linkedin Sales Navigator

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$75,000—$120,000 USD

Zone B

$65,000—$104,000 USD

Zone C

$59,000—$94,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

---—

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact.

As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you’ll be the first “face” of Muck Rack to prospective customers, representing our team, culture, and brand.

What you’ll do:

• Build pipeline through outbound outreach — prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota
• Personalize your interactions — leverage Muck Rack’s tools and prospect insights to make outreach timely, relevant, and informed from the first touch
• Prospect strategically— develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and when
• Plan your day with purpose — lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracks
• Stay plugged into PR — monitor industry news to surface timely, relevant outreach opportunities
• Maintain clean CRM hygiene — keep lead records, activities, and reporting accurate and up to date in Salesforce
• Collaborate cross-functionally — partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growth
• Maintain consistent activity standards— execute against outreach expectations across segments while balancing quality personalization with high-volume prospecting

How success will be measured in this role:

• Meetings booked, held, and converted to pipeline (S2 opportunities)
• SDR-sourced revenue

If the details below describe you, you could be a great fit for this role:

• 1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred— you understand either the sales motion or the buyer’s world
• Highly accountable and self-motivated, with a growth mindset that welcomes feedback and coaching
• A natural relationship builder with genuine curiosity and a sales-oriented mindset
• Exceptional written communication skills — you write emails that actually get read and responses that move things forward
• Strong phone presence — you can build rapport quickly and keep a conversation going
• Ability to juggle multiple priorities in a fast-paced, startup environment without dropping the ball
• A quick study with new tools (including AI tools) — we work in Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etc
• Based or willing to work East Coast or Central hours
• Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery

Interview Overview

Below you’ll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Skills Assessment
• 15-minute Recruiter Screen with SDR Manager
• 45-minute Zoom interview with the hiring manager, including a mock cold call
• Panel interview with several members of our team
• 30-minute Bar Raiser

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

In the US, the base salary for this role is $53,000, with $68,000+ in OTE. Note that we typically build 1-3 quarters of ramp time with lower goals and thus lower earnings from commissions. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Why Muck Rack?

Remote Work, Forever

• Fully distributed team with a permanent remote setup
• Home office stipend, phone and internet reimbursement, coworking membership
• Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation

• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Equity opportunities

Health & Wellness

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
• 100% premium coverage for individuals on high-deductible plans
• 24⁄7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and other pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

• 4+ weeks of PTO, plus paid sick and mental health days
• 13 paid holidays with the option to swap for personal days
• Up to 16 weeks of fully paid parental leave

Learning and Development

• Transparent pathways for internal mobility and promotion
• Bi-annual performance reviews, team workshops, and leadership training
• Unlimited access to Coursera and O’Reilly
• 2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives
• Agile, founder-led company focused on collaboration and innovation
• Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

#LI-Remote

Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.

Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.

Category: Sales - Marketing Location: We are looking for a results-driven Cold Call Sales Specialist to support our Direct-to-Consumer (DTC) initiatives.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50...

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50...