Headquarters: Finland; Remote - Denmark; Stockholm, Sweden

CSQ227R121

Locations - Sweden, Denmark, Finland (Hybrid/Remote)

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers.

Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organization, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on:

• Designing secure, scalable architecture 
• Aligning people, processes, and technology 
• Establishing trusted advisor relationships
• Leveraging the broader ecosystem of Databricks experts 

This is a hybrid technical and commercial role. Technically, the expectations are that you become the post-sales technical lead and trusted advisor across all Databricks products for the customer’s top priority use cases. This requires you to use your technical skills and credibility to engage and communicate with technical/technical leadership stakeholders in our customer organizations, do architecture reviews, help with performance and cost optimizations, demonstrate new capabilities, remove blockers, etc. In parallel, it is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving onboarding plans. 

While not a hands-on-keyboard role, this is a highly technical position where architectural skills in fields such as Data Architecture, Data Engineering, Data Warehousing or Data Science are essential.

You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Be the Databricks Architect working with customer technical teams working on use cases/data products, from development to go-live, addressing any technical challenges and blockers and providing guidance, best practices and enablement
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the internal point of contact for any questions related to production/go live status of agreed upon use cases within an account, often for multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical teams to address the tasks that are beyond your scope of activities or expertise
• Create  and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs, presenting them to the customers when applicable for their ongoing developments
• internal and external updates - KPI reporting on the status of usage and customer health, risks and blockers, product adoption and use case progression - to your Field Engineering leadership

What we look for:

• Programming experience in PySpark, Python and Databricks (or similar data platform)
• Understanding and hands-on experience of solution architecture-related distributed data and analytics systems
• 5+ years of experience where you have been accountable for delivery of projects in Data, Analytics or AI and where you can contribute to technical debate and design choices with customers
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting roles
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program coordination including account and stakeholder management
• Experience resolving complex and important escalation with senior customer technical stakeholders
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30%

 

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

To apply: https://weworkremotely.com/remote-jobs/databricks-delivery-solutions-architect

Company overview:

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Senior Customer Account Manager

Position Summary

The Senior Customer Account Manager (Track & Trace Agentic Business Processes)is responsible for protecting, growing, and strengthening TraceLink’s Track & Trace customer relationships with our most valuable customers. Serving as the primary commercial owner for the Track & Trace Agentic Business Process (T&T ABP) commercialization journey across an assigned portfolio of customers, the Senior CAM helps customers maximize the value of their serialization, compliance, and digital compliance operations while expanding adoption of TraceLink’s Track & Trace platform, compliance solutions, and Track & Trace-related Agentic Business Processes.

The Senior CAM owns the complete commercial lifecycle of the T&T ABP journey, including customer strategy, renewals, compliance expansion, pipeline development, forecasting, and the introduction of new Track & Trace and compliance-related Agentic Business Processes that improve compliance, productivity, and operational performance.

This is an outside sales/field-based role that requires hands-on executive relationship management, frequent on-site customer visits, and intentional territory planning. The CAM owns the complete commercial lifecycle of the T&T ABP journey, including account strategy, renewals, compliance expansion, pipeline development, forecasting, and the introduction of new Track & Trace and compliance-related Agentic Business Processes that improve compliance, productivity, and operational performance.

Many customers will simultaneously pursue a broader Supply Chain Agentic Business Process (SC ABP) transformation journey. In these situations, the CAM works collaboratively with the SC ABP sales organization while independently owning the T&T ABP commercial relationship, ensuring customers experience a coordinated commercial engagement across both commercialization journeys.

This role is ideal for a consultative enterprise account manager who excels at developing executive relationships, managing complex customer portfolios, executing disciplined commercial processes, and driving long-term customer value.

Key Responsibilities

Drive Outside Sales & On-Site Strategic Engagement

• Execute Field-Based Account Strategies: Proactively manage a high-touch, outside sales model with regular travel to customer sites to build intimacy, establish presence, and drive strategic initiatives.

• Lead In-Person Executive Sessions: Plan, coordinate, and lead high-impact, face-to-face Customer Operational Reviews (CORs), Executive Business Reviews (EBRs), commercial planning sessions, and strategic account reviews with C-suite and senior leaders.

• Build On-Site Relationships: Establish deep, trusted relationships across geographically dispersed teams, engaging on-site with business, compliance, supply chain, quality, and IT stakeholders.

Own the Track & Trace ABP Commercial Journey

• Serve as the primary commercial owner for the Track & Trace ABP commercialization journey across an assigned portfolio of customers.

• Develop and execute long-term account strategies that maximize customer value, recurring revenue, and commercial growth.

• Develop and maintain comprehensive account plans using TraceLink’s WISE operating platform (an AI-powered Sales assistant).

• Build trusted relationships with executive, business, compliance, supply chain, quality, and IT stakeholders.

• Coordinate, prepare, and conduct Customer Operational Reviews (CORs), Executive Business Reviews (EBRs), commercial planning sessions, and strategic account reviews.

• Develop deep expertise in each customer’s Track & Trace operating model, compliance processes, business priorities, and digital transformation initiatives.

Protect and Expand the Compliance Business

• Develop and execute renewal strategies that maximize customer retention and long-term customer value.

• Build and maintain a healthy pipeline of renewal, Track & Trace expansion, compliance expansion, and Track & Trace ABP opportunities sufficient to achieve assigned business objectives.

• Identify, qualify, and close expansion opportunities across the Track & Trace portfolio.

• Position Track & Trace-related Agentic Business Processes that improve compliance execution, operational efficiency, and customer business outcomes.

• Position additional compliance capabilities including MINT Serialized Shipment, POET Compliance Exceptions, and future compliance-related products and services.

• Build business cases demonstrating operational, compliance, and financial value.

• Execute targeted commercial campaigns that reinforce TraceLink’s differentiated value proposition.

Execute Commercial Excellence

• Execute opportunities using TraceLink’s commercial methodology and sales process.

• Apply disciplined MEDDPICC qualification throughout the opportunity lifecycle to improve opportunity quality and forecast predictability.

• Maintain accurate forecasts, account plans, opportunity strategies, customer engagement plans, and commercial documentation within WISE and CRM.

• Ensure pipeline hygiene by maintaining accurate opportunity stages, close dates, next steps, qualification criteria, account strategies, and forecast commitments.

• Utilize TraceLink value frameworks, business value tools, and commercial assets to execute consistent customer engagement and opportunity progression.

• Participate in forecast reviews, opportunity reviews, account strategy reviews, and business operating cadences.

Partner on Supply Chain Transformation

• Identify customer initiatives involving broader supply chain transformation, operational digitalization, or AI-enabled operations.

• Introduce qualified Supply Chain ABP opportunities supported by documented customer objectives, business value hypotheses, executive stakeholder alignment, and MEDDPICC qualification.

• Partner closely with SC ABP teammates to coordinate customer engagement while maintaining ownership of the Track & Trace ABP commercialization journey.

• Present a unified TraceLink commercial strategy that enables customers to pursue both commercialization journeys simultaneously.

Protect Customer Success

• Proactively identify commercial, operational, competitive, and customer health risks.

• Coordinate internal resources to resolve customer issues and protect recurring revenue.

• Collaboratively partner closely with Customer Success, Professional Services, Product Management, Marketing, Solution Consulting, and Support to ensure successful customer outcomes.

• Represent customer priorities internally and advocate for customer success across the organization.

Success Measures

The Senior Customer Account Manager is measured on:

• T&T Revenue Retention (Gross Revenue Retention)

• T&T Expansion Annual Recurring Revenue

• Successful Introduction of Track & Trace Agentic Business Processes

• Acquisition of Customer Operational Reviews (CORs) and Executive Business Reviews (EBRs)

• Qualified Supply Chain ABP Opportunity Referrals

• Forecast Accuracy

• Pipeline Hygiene and Commercial Process Compliance

• Effective Adoption of WISE Commercial Methodology and MEDDPICC

Qualifications

Required Experience

• 6-10+ years of proven outside sales, field-based enterprise account management, strategic account development, or enterprise software sales experience managing tier-1 key accounts.

• Demonstrated track record in an outside sales model, including a history of travel (up to 20%) to conduct face-to-face meetings, host on-site EBRs, and build executive rapport in person.

• Experience managing complex strategic customer relationships.

• Demonstrated success protecting and expanding recurring software revenue.

• Experience engaging executive business and IT stakeholders.

• Strong commercial negotiation, opportunity qualification, forecasting, and account planning skills.

• Experience utilizing CRM systems and structured commercial sales methodologies.

• Proven record establishing collaborative internal cross-functional relationships

• Excellent written, verbal, and executive communication skills.

Preferred Experience

• Life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience.

• Knowledge of pharmaceutical compliance, serialization, or supply chain operations.

• Experience using MEDDPICC or similar enterprise opportunity qualification methodologies.

• Experience working in cross-functional enterprise commercial organizations.

Core Competencies

• Outside Sales & Territory Management

• Field Presence & On-Site Executive Engagement

• Executive Relationship Management

• Strategic Account Planning

• Commercial Negotiation

• Customer Business Acumen

• Enterprise SaaS

• Consultative Selling

• Business Value Selling

• MEDDPICC Opportunity Qualification

• WISE Commercial Methodology

• Pipeline & Forecast Management

• Cross-Functional Leadership

• Executive Communication & Presentation

What Success Looks Like

Successful Senior Customer Account Managers serve as the trusted commercial leaders for the Track & Trace ABP commercialization journey. They consistently retain and expand TraceLink’s Track & Trace business, introduce new Track & Trace and compliance-related Agentic Business Processes, execute disciplined commercial processes, maintain predictable forecasts and high-quality pipelines, and identify strategic Supply Chain ABP opportunities. By combining strong customer relationships with operational excellence, they collaborate seamlessly across the organization to maximize long-term customer value across both commercialization journeys while delivering predictable business results.

TraceLink is committed to providing competitive compensation and benefits to all employees. This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location.

US Pay Range

$114,900—$152,600 USD

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.

Hybrid

Lokation: Prague 8, HO 50 %

Languages: Fluent English and Czech, (German B2 is a plus)

Level: Senior

Form of cooperation: Contraktor

Start date: asap

Allocation: Full-Time

Allocation length: Long term

The role of the Client Service Manager is to ensure that value is achieved as anticipated from the outsourced relationships. He/ she is responsible for overall compliance of services as expressed in the Statement of Work and Service Level Agreements and for making sure that any problems with the day-to-day delivery of services provided by the service provider are minimized. This position oversees planning and forecasting of service consumption, quality of service and customer satisfaction.

Task and responsibilities:

• Account Maintenance: Handling account openings, closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP

• Connectivity setup: Allowing clients to instruct and receive reporting on their accounts

• Signature Verification: Providing signature verification services for Clearstream entities

• Monitor, verify and execute incoming internal & external requests

• Verify accuracy and completeness of the requests, follow up and ensure proper execution

• Collection and storage of customer documentation

• Regular collaboration with colleagues from Headquarters located in Frankfurt and Luxembourg, aka Governance Hub

• Provide regular status to the Project

Mandatory skills and experiences:

• Strong organizational and solution-oriented skills, attention to detail

• Ability to work independently as well as in a team in a diverse international environment

• Adaptability to thrive in a fast-paced, changing environment, multi-tasking ability

• A keen interest in enhancing your skillset and your understanding of the capital markets

Optional skills:

Experience with SAP systems, account maintenance and archiving tools is an advantage

• German level B2 is a plus

WEB

• title=Client Service Manager
• job=other

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Karius

Karius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions.

Position Summary

We are building and operating a unique software stack of cloud infrastructure, software services, APIs, web and mobile interactive interfaces, and AI-driven data analytics pipelines to deliver life-saving results in the highly complex infectious disease landscape. We believe the success of Karius’ products is driven by both our unique technology and the elegance of the software solution.The Senior Software Engineer will play a key role in designing, developing, and maintaining scalable, reliable software solutions that support Karius’ products and mission. This role requires strong technical judgment, thoughtful problem-solving, and close collaboration across engineering, product, scientific, and clinical teams.

Why Should You Join Us?

Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale.

Reports to:  Senior Director, Engineering

Location:  Redwood City, CA (Hybrid) or Remote (USA)

Primary Responsibilities

• Understand user needs, requirements and objectives by collaborating closely with cross-functional groups across Karius, including Engineering, Software Products, Analytics, Lab Operations, and other business partners, developing strong domain expertise to ensure software solutions align with operational and user needs.

• Create and maintain technical documentation for system designs, software components, workflows, and operational procedures.

• Implementation and end-to-end testing of software solutions and components.

• Monitor the performance, reliability, and scalability of software systems and proactively identify opportunities for improvement.

• Participate in design reviews and code reviews.

• Support production deployments

• Troubleshoot and resolve complex production issues, perform root-cause analysis, and implement sustainable corrective and preventive solutions.

• Identify technical risks, dependencies, and tradeoffs, and provide recommendations to support informed engineering decisions.

• Contribute to the continuous improvement of the engineering lifecycle by collaborating on enhancements to tools, processes, and ways of working.

• Develop strong domain expertise to ensure software solutions are scalable, reliable, and aligned with user and operational requirements.

What’s Fun About the Job?

Karius is operating at the edge of what is now known to be possible in diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don’t suffice. You will get to see how much your work really matters.

Travel: Up to 10% for onsite team building activities.

Physical Requirements

Subject to extended periods of sitting and/or standing, vision to monitor and moderate noise levels. Work is generally performed in an office, lab or clinical environment.

Position Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Bioengineering, or a related technical field involving significant coursework in software development, algorithms, or quantitative problem-solving, with 7+ years of relevant software engineering experience; or a master’s degree in a related technical field with 5+ years of relevant software engineering experience

• Experience designing, developing, deploying, and maintaining backend software solutions in production environments

• Advanced knowledge and 3+ years of experience building and maintaining substantial TypeScript and Node.js services in production

• Experience contributing to the design and implementation of scalable, reliable, and maintainable software systems

• Experience designing and operating microservices-based systems, including event-driven architecture, with a clear understanding of service boundaries, contract evolution, event and message design, error handling across synchronous and asynchronous service calls, and observability

• Experience designing PostgreSQL database schemas, with a strong understanding of transactions, indexing, and migration strategy.

• Working knowledge of containerized, cloud-based systems using technologies such as Docker, Kubernetes, GraphQL, and AWS or equivalent cloud platforms.

• Experience with unit and end-to-end testing frameworks such as Jest, Vitest, Playwright, or similar, with strong test design skills and the ability to translate acceptance criteria or user stories into a balanced coverage strategy across unit, integration, and end-to-end testing.

• Strong knowledge of software engineering practices, including code review, automated testing, source control, continuous integration, deployment, monitoring, observability, and technical documentation.

• Demonstrated ability to independently lead complex technical work, troubleshoot production issues, and deliver high-quality solutions across the software development lifecycle.

• Production experience with Kafka or a comparable event-streaming platform is preferred, including topic design, partition strategy, consumer group behavior, idempotency, ordering guarantees, and handling delayed, failed, or unprocessable messages; Confluent experience is a plus.

• Experience operating services in AWS or similar environments is preferred, including the ability to navigate services such as EKS, RDS, S3, CloudWatch, and IAM and troubleshoot issues across application and infrastructure boundaries.

• Hands-on experience using modern AI coding tools such as Claude, Cursor, GitHub Copilot, or similar to accelerate development, code review, testing, and documentation is preferred.

• Experience in healthcare, life sciences, healthcare domains, diagnostic laboratory environments, next-generation sequencing, or other regulated settings is preferred.

Personal Qualifications

• Demonstrated commitment to engineering excellence, with a strong focus on testability, maintainability, reliability, and long-term system quality.

• Strong written communication skills, with the ability to develop clear design documents, pull request descriptions, test cases, and technical documentation. Strong communication and collaboration skills, with the ability to work effectively with engineering and cross-functional stakeholders.

• Strong problem-solving and analytical skills, with the ability to identify root causes, evaluate tradeoffs, and develop practical, scalable solutions to complex technical challenges.

• Ability to troubleshoot issues across multiple systems, services, applications, and integration points while collaborating effectively across teams.

• Ability to operate effectively in ambiguous environments by asking thoughtful questions, identifying assumptions and dependencies, and helping define a clear path forward.

• Growth-oriented learning mindset, with the curiosity and adaptability to learn new technologies, deepen domain expertise, seek feedback, and continuously improve.

• Ability to thrive in a fast-paced environment, effectively managing shifting priorities, competing demands, and tight deadlines while maintaining quality and attention to detail.

Disclaimer

The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius.

At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities.

$128,960 - $193,440 a year

As a Senior Manager, Growth Marketing, you will be responsible for developing and implementing lifecycle marketing tactics and programs to engage our developers throughout their journey to drive platform adoption, retention, and expansion. In this role, you have expertise in product-led growth strategies and tactics, dynamic, personalized messaging involving mediums such as email, in-product, and web for B2B SaaS users. You are obsessed with customer success and advocate for our users as much as you work to accelerate their journey on MongoDB Atlas.

You have a solid knowledge of the customer journey, including onboarding, adoption, retention, monetization strategies and tactics, and running experiments both in and out of the product. This includes taking initiatives from ideation all the way through execution and continuous iteration. You also have experience in database segmentation and marketing to developers or a highly technical audience to drive early-stage planning all the way through to cross-functional execution. You possess strong communication and collaboration skills.

This is a highly visible role that requires a change agent with natural leadership skills and the ability to work across multiple teams with members at different levels. You are adept at thinking strategically and tactically to get things done by collaborating with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success, Product Marketing, and Developer Relations.

We are looking for an individual who is a problem solver, detail-oriented, collaborative, creative, data-driven, strategic, organized, and a trusted partner.

We’re looking to speak with candidates based in Dublin for our hybrid working model.

In particular, you will be

• Partnering closely with the Product teams to create digital experiences for our customers to engage, retain, and grow existing users
• Defining and executing marketing plans with the rest of the Growth Marketing team to keep project timelines updated and clear across all stakeholders while transforming ideas into concrete campaigns that achieve measurable outcomes
• Continuously optimizing programs and channels through experiments and A/B tests
• Collaborating closely with the product team to optimize user journey continuously, including implementing lifecycle tactics at critical stages like onboarding, activation, and re-engagement
• Brainstorming relevant content pieces for net-new creation or ways to repackage existing content relevant for our users
• Performing strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
• Uncovering and leveraging new emerging channels and opportunities to accelerate growth and workload expansion
• Monitoring, analyzing, and reporting on KPIs to ensure marketing initiatives reach revenue objectives
• Working collaboratively with our product marketing and product team to align messaging and understand relevant product launches and moments to roll into each customer program or campaign

We’re looking for someone with

• 5+ years of B2D or B2B experience in lifecycle and/or growth marketing. Product-led growth experience desired (bonus points for experience/understanding with agent-led growth!)
• Drive to provide the best possible experience to our customers and users
• Deep understanding of marketing to developers or a highly technical audience required
• Expertise in owning end-to-end execution and creating, implementing, and optimizing lifecycle campaigns across the customer journey
• Understanding of and appreciation for the big picture (market, customers, company) but also the details to successfully scale programs
• Passion to objectively measure your efforts and only make decisions based on data
• A collaborative mindset - you love working with others and incorporating relevant feedback
• An owner mentality - you take complete ownership of your tasks and champion efforts to get them to completion
• Proven ability to turn initial ideas into successful, measurable programs that drive tangible results
• Flexibility and adaptability - you enjoy working in ambiguity. You are calm and effective under pressure and able to pivot quickly. You excel at task prioritization and proper evaluation of situational urgency
• Focus and drive - you know what matters and apply yourself with gusto, continuously exploring how much faster you can learn and execute
• Experience or have a working knowledge of product-led growth strategies and KPIs
• Strong writing skills and the ability to storyboard campaign themes and messages to develop compelling campaigns to bring to market

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273452555

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.

About this position:

We’re looking for a Senior PR Manager to lead Later’s media relations and public relations strategy, building the company’s voice and reputation across the creator economy, marketing, agency, and technology press. In this role, you’ll be both strategic architect and hands-on practitioner, developing proactive press narratives, managing reactive and crisis communications, and positioning Later’s executives as authorities in influencer marketing and the creator economy. Reporting to the Head of Marketing within the media team, you’ll partner closely with Product Marketing, Content, Executive Leadership, Legal, and Later’s external PR firm to secure high-impact coverage across all three lines of business (Later Influence, Later Social, and Creator/Affiliate). This is a high-visibility role with regular exposure to Later’s executive team.This role is ideally a hybrid position with 3 days in office in our Boston or New York hubs, but remote applicants are considered.

What you’ll be doing:

Strategy

• Own Later’s PR and communications strategy, aligning press narratives with corporate and product priorities across all three lines of business.
• Define proactive PR campaigns and thought-leadership programs that build Later’s authority in the creator economy and influencer marketing space.
• Refine and maintain crisis communications protocols and reactive statement processes, in partnership with Product, Legal and Executive Leadership.
• Set PR goals, KPIs, and reporting frameworks that connect earned media to brand awareness and demand generation.

Media relations & execution

• Build and maintain relationships with tier-1 business, marketing, advertising, agency, and technology press, including outlets that profile executives and business leaders
• Secure earned media coverage that drives measurable brand awareness and supports demand generation goals.
• Draft press releases, media pitches, briefing documents, and executive talking points.
• Prepare executives and subject-matter experts for interviews, panels, and press events.
• Own media monitoring and competitive share-of-voice reporting against direct competitors and creator economy peers.

Team & collaboration

• Partner with Product Marketing to align PR moments with product launches, new service offerings and go-to-market motions.
• Partner with Content to identify data, research, and stories worth pitching to press.
• Partner with People and Executive teams on internal communications tied to major external announcements.
• Partner with the Events team for speaking opportunities and prepare executives and subject-matter experts for interviews, panels, and press events.
• Partner with the Customer Marketing team for award submissions.
• Partner with Growth Marketing team for full-funnel marketing campaigns around PR moments

Leadership

• Act as Later’s hands-on PR lead and subject matter expert for media relations and reputation management.
• Balance day-to-day media relations execution with setting long-term communications strategy.
• Foster a culture of proactive storytelling and fast, coordinated response to reactive press moments.

Research and best practices

• Monitor the media landscape and competitor coverage across the creator economy and social media management space.
• Track emerging trends in creator economy policy, platform changes, and AI that create press opportunities.
• Share insights and evangelize communications best practices across Marketing and Growth teams.

What success looks like:

• Within the first 30 days, you’ve audited Later’s existing media relationships, built a prioritized media list, and launched your first proactive pitch.
• By 3 months, Later has secured coverage in tier-1 business, marketing, advertising, agency, and technology press
• By 6 months, Later is recognized as a go-to authority source in creator economy and influencer marketing press coverage, with measurable growth in share of voice against direct competitors.
• Executives and spokespeople are consistently well-prepared for press opportunities, with a growing library of talking points, bylines, and briefing materials.

What you bring:

• 7+ years of PR or communications experience, with a track record of securing tier 1 coverage in SaaS, marketing technology, or creator economy environments.
• Established relationships with tier-1 business, marketing, advertising, agency, and technology press, including outlets that profile executives and business leaders.
• Experience developing and managing crisis communications protocols.
• Excellent writing skills, with the ability to draft press releases, pitches, and executive talking points.
• Experience with media monitoring and reporting tools such as Muck Rack, Cision, or Meltwater.
• Comfortable working directly with senior executives to prepare them for press and public-facing moments.
• Strong project management skills, with the ability to manage multiple initiatives under tight deadlines.
• Experience in the creator economy, influencer marketing, or social media industry.
• Agency background, with experience managing press strategy for a brand or in-house team.

How you work:

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range:

$130k-160k

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits.

#LI-Hybrid  #LI-Remote

Where we work:

We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Senior Product Designer

This is a hybrid role to our Toronto HelloFresh Headquarters

HelloFresh is seeking a Senior Product Designer to join our Growth UX team, shaping how prospective and returning customers discover, evaluate, and choose HelloFresh across our portfolio of brands.

As a Senior-level individual contributor, you’ll lead complex, high-impact growth challenges across acquisition, conversion, checkout, reactivation, and new purchase experiences. You’ll combine strong product design craft with experimentation, systems thinking, and commercial awareness to create experiences that are intuitive, relevant, and effective.

This is a strategic and hands-on role. You’ll contribute to the future direction of our growth experiences while continuously identifying opportunities to improve what exists today. You’ll work in an AI-native design environment, using AI throughout the design lifecycle to accelerate discovery, synthesis, prototyping, and execution — while applying strong judgment around where AI improves the quality of the customer experience.

At Senior level, we expect you to independently lead ambiguous product challenges, influence product direction, and contribute patterns and practices that make the broader team stronger. You’ll remain deeply involved in the craft, using the quality of your thinking, design, and collaboration to bring others along.

What you’ll do

Lead high-impact Growth experiences

• Own the end-to-end design of critical growth journeys across acquisition, conversion, checkout, payment, reactivation, and emerging purchase models.
• Translate complex customer and business problems into experiences that clearly communicate value, reduce friction, and help customers confidently make decisions.
• Balance immediate conversion opportunities with the longer-term customer experience, considering not only whether customers convert, but whether we are setting them up for meaningful engagement and retention.

Shape product direction

• Partner with Product, Engineering, Data, Research, Marketing, and Content Design to identify opportunities across the customer journey.
• Connect customer needs, behavioural insights, commercial goals, and emerging technology to develop strong product directions.
• Move comfortably between contributing to longer-term vision and delivering tactical improvements that generate measurable impact today.
• Bring a strong design perspective to your product area while remaining open to evidence, experimentation, and the expertise of your partners.

Drive experimentation and validated learning

• Use quantitative and qualitative insights to identify opportunities, develop hypotheses, and design high-impact experiments.
• Partner closely with Product and Data to understand performance across the funnel and translate learnings into actionable design improvements.
• Look beyond the outcome of individual A/B tests to identify patterns and insights that can inform future product and design decisions.
• Help teams balance experimentation velocity with customer comprehension, trust, and experience quality.

Work AI-natively

• Integrate AI into your day-to-day design practice, from exploration, research synthesis, and ideation through rapid prototyping and design-to-code workflows.
• Use tools such as Claude & Claude Code, Gemini, Figma AI, and emerging technologies to shorten the distance between an idea and something customers can experience and validate.
• Explore opportunities for AI-native customer experiences, including personalization, recommendations, adaptive journeys, and conversational interactions.
• Apply strong design judgment to AI-generated outputs, understanding when AI accelerates quality and when human craft, intuition, and critical thinking matter most.

Raise the bar for design craft

• Create polished, intuitive experiences with strong attention to visual hierarchy, interaction design, motion, micro-interactions, content, and overall usability.
• Identify opportunities to improve the quality and coherence of the Growth experiences you work on.
• Contribute patterns, practices, and examples that help other designers deliver stronger work.
• Give and seek thoughtful critique, using feedback to continuously strengthen the work.

Design systems, not just screens

• Think across journeys rather than individual touchpoints, identifying opportunities to create reusable patterns and modular experiences that can scale across markets, brands, customer types, and purchase models.
• Partner with our design system teams while contributing to Growth-specific patterns where needed.
• Help reduce design debt and fragmentation by creating solutions that make future experimentation faster without sacrificing relevance or quality.

Lead through collaboration

• Bring strong perspectives and clear rationale to complex product decisions.
• Guide cross-functional partners through ambiguity and trade-offs, advocating for customer-centred solutions while understanding commercial and technical constraints.
• Build alignment through clear communication, evidence, and strong design rationale rather than formal authority.
• Support other designers through critique, collaboration, and sharing new practices and approaches.

What you’ll bring

Senior-level product design experience

• Typically 4-6+ years of product design experience, although we care more about the scope, complexity, and impact of your work than years alone.
• A strong portfolio demonstrating end-to-end ownership of complex consumer experiences, from understanding the problem through shipped outcomes and learning.
• Experience independently navigating ambiguous problems, making sound design decisions, and influencing product direction within your area.

Growth and experimentation expertise

• Strong experience designing B2C growth, e-commerce, subscription, marketplace, or other transaction-driven experiences.
• You understand experimentation deeply and can translate behavioural data, customer insights, and business metrics into meaningful design opportunities.
• You know how to optimize for conversion without losing sight of trust, comprehension, customer value, and longer-term engagement.

Exceptional product design craft

• Strong expertise across interaction and visual design, including hierarchy, information architecture, responsive behaviour, motion, and micro-interactions.
• You can take complex experiences and make them feel simple, and can articulate what separates a functional experience from a great one.
• You care about the details while understanding when speed, learning, and iteration matter more than perfection.

AI-native design fluency

• AI is already part of how you work, not something you are waiting to adopt.
• You regularly use AI across multiple stages of your design process, whether that’s discovery, synthesis, ideation, prototyping, or execution.
• You’re comfortable experimenting with tools such as Figma AI, Claude, Claude Code, Gemini, or similar emerging technologies.
• You’re interested not only in using AI to work faster, but in understanding how it changes what we can design for customers.

Systems thinking

• You naturally look beyond the individual screen or experiment to understand how experiences connect.
• You have experience creating reusable patterns or modular solutions that can work across journeys, customer contexts, brands, or markets.
• You can balance the benefits of consistency and reuse with the need to design for the specific customer problem at hand.

Strategic thinking and high agency

• You’re comfortable navigating ambiguity, challenging assumptions, and proactively identifying opportunities rather than waiting for perfectly defined briefs.
• You bring conviction to your design decisions while remaining open to evidence, experimentation, and alternative perspectives.
• You can establish a strong direction for your work and then get hands-on to make it real.

Cross-functional leadership

• You’re comfortable working beyond traditional design boundaries: shaping product decisions with Product Managers, exploring technical possibilities with Engineers, working with Data to understand performance, and partnering with Research and Content Design to understand customer behaviour.
• You know how to build alignment across disciplines and move work forward without relying on formal authority.

Exceptional communication

• You can turn complex problems into clear, compelling narratives and confidently present your thinking to stakeholders at different levels.
• You communicate not only what you designed, but the customer insight, hypothesis, trade-offs, and business rationale behind it.
• You can adapt the depth and format of your communication to the decision that needs to be made.

Let’s cut to the cheese, this is why you’ll love it here

• Box Discount- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness- Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO- Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits- A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives- With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID #Design

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Toronto, ON Pay Range

$120,000—$130,000 CAD

We read every application. No AI screening. A real person reviews your materials.

PayJunction is seeking a Staff Site Reliability Engineer to own the reliability, security, and automation of the platform that moves billions of dollars a year, across AWS, containers, and the physical servers we still rack ourselves.

Why PayJunction?

PayJunction is relentless and emphatical about helping others.  We exist to drive the success of our partners.  Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction.

We believe dreams inspire people to start a business, and others to partner with them.  While building dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.

We are your dream partner.

Your success is our success.

Our dream is to help you realize yours.

We exist to drive the success of our partners.  We do this by fundamentally changing the way you transact with others.  We just happen to make great payment systems.  If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.

Location

PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO, GA, NY, MA, CT.

Mission

Our SRE / DevOps team’s mission is to securely deliver reliable and responsive computing platforms for our customer products to run on. We keep production available and responsive, manage our infrastructure as code across physical, virtual, containerized, and AWS estates, treat PCI DSS compliance as an engineering property of the platform rather than an annual scramble, and provide the secure internal platform that PayJunction’s operational, analytics, and BI tooling runs on.

Vision

To have customers who rave about our secure, reliable, and responsive products that are always there for them, safely storing their important information.

Job Responsibilities

• Keep production available and responsive, owning uptime and incident response for the systems that process payments around the clock.
• Drive the containerization of our internal DevOps estate, moving legacy services into a modern, reproducible container platform.
• Engineer and evolve our AWS infrastructure with Terraform, building for reliability, security, and cost-awareness.
• Manage infrastructure as code across physical, virtual, containerized, and cloud estates using Puppet / OpenVox, Terraform, and Ansible.
• Administer Linux servers end to end, from cloud instances down to the physical hardware and data center work behind them.
• Build PCI DSS compliance into the platform itself, through patching, vulnerability management, logging, and monitoring that hold up under audit.
• Provide technical leadership on architecture and tooling decisions, and document them so the whole team can operate what you build.
• Stand up and support the secure infrastructure underneath PayJunction’s analytics and BI stack.

Qualifications

• 10+ years of relevant experience across development, DevOps, or site reliability engineering.
• 5+ years administering Linux servers in production.
• 3+ years building and operating production AWS infrastructure.
• 3+ years running production container workloads.
• 3+ years with configuration management and infrastructure as code (Terraform, Puppet, Ansible, or similar).
• 3+ years scripting for automation.
• Hands-on physical server and data center experience, with willingness to do periodic on-site work in Santa Barbara for physical server support.
• Preferred: experience operating in an audited or regulated environment such as PCI DSS; experience standing up infrastructure beneath a BI or analytics stack; a degree in Computer Science, Engineering, or a related field.

About PayJunction

Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $12 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go.

Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.

Total Rewards Plan

• Health, dental, and vision paid 100% by company for you and your dependents
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage for you paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Home office equipment stipend
• Annual Learning Stipend
• Quarterly “fun budgets” for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work

Office Environment

• The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.
• All remote & hybrid team members can enjoy:
  • Company-provided equipment for your home office
  • An equipment allowance for home office essentials
  • The opportunity to work at one of Glassdoor’s Top 30 Best Places to Work in the US, 2020!
• Those who choose to come into the office can look forward to:
  • Bright and open offices in downtown Santa Barbara
  • Stocked snack kitchens
  • Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
  • Dog-friendly office

Company Values

• Build the Dream
• Put People First
• Value Long Term Relationships Over Short Term Profit
• Make it Simple
• Be Data Driven
• Own It

The base salary range for this role is $175,000-$230,000 plus our Total Rewards Plan benefit package. Actual base salary offered will vary depending on factors including but not limited to: education, experience, skills and qualifications.

PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as “Brillians”, distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Data Science Lead

Primary Skills

• CSPO

Specialization

• Product Management: Manager, Strategy & Consulting

Job requirements

AI Product Manager

Location: NY City, NY

Work Type: 3 days onsite per week

JD Description:

We are seeking a talented individual to join our Data & Digital team. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Product Leader will be responsible for the strategy, design, development, and delivery of AI and digital solutions. This role will manage initiatives from ideation through scaling, ensuring successful adoption and measurable business outcomes. You will collaborate closely with business leaders and product owners to define product roadmaps, align AI and digital capabilities with strategic priorities, and oversee cross-functional teams to deliver scalable, innovative solutions that transform systems, platforms, and client-facing products.

We will count on you to:

•    Partner with business and product leaders to shape the AI and digital product vision, define key use cases, and prioritize strategic initiatives that drive measurable business outcomes.

•    Own the full product lifecycle, from concept through execution, ensuring all products are practical, scalable, and aligned with business objectives.

•    Develop and drive the AI and Data strategy, collaborating with technical teams to integrate AI, machine learning, automation, and digital technologies into existing products and operations.

•    Oversee the integration and management of both structured and unstructured data into AI models and digital solutions, ensuring data quality, governance, and compliance standards are met.

•    Build and nurture strong relationships with business and product owner leaders, acting as a primary liaison between the Data & Digital team and business units to ensure clear communication, prioritization, and collaboration.

•    Lead the execution of AI and digital initiatives, coordinating across teams to manage resources, timelines, and dependencies, while monitoring KPIs and establishing feedback loops to continuously optimize solutions.

•    Ensure all AI and digital deployments are ethical, responsible, and compliant with security, privacy, and regulatory standards, managing risks related to data security, model explainability, and platform reliability.

What you need to have:

•    8–12 years of experience in AI product ownership, digital product leadership, or enterprise technology innovation.

•    Proven track record of delivering AI and digital solutions at scale within complex environments.

•    Strong understanding of AI/ML technologies, digital platforms, data architecture, and product design.

•    Ability to engage and influence senior stakeholders across multiple business functions.

•    Expertise in agile delivery methods and leading cross-functional teams.

What makes you stand out:

•    Strong business acumen with the ability to translate AI and digital capabilities into tangible business outcomes.

•    Experience delivering AI-driven and digital solutions at scale within complex organizations.

•    Familiarity with responsible AI frameworks, digital governance, and data privacy regulations.

$155 - $160 a year

Know what it’s like to work and grow at Brillio: Click here

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We’re building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

The Member Growth Engineering team builds the digital experiences that help new members discover Spring Health and guide all members to the right care at the right moment. We are moving beyond traditional funnels to build a D2C brand and a habit-forming product. You will iterate rapidly on acquisition loops, activation pathways, and nurturing experiences to convert and re-engage members, ultimately driving Spring’s mission of eliminating every barrier to mental health.

We are looking for a Staff Software Engineer to help us evolve all of our mobile experiences to be best-in-class in service of this mission.

Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do

• Take ownership of a team’s architecture—providing system-wide design guidance, decomposing software architecture into discrete components, and ensuring sound tradeoffs across competing dimensions.
• Produce architecture that is exemplary in terms of efficiency, stability, extensibility, and the ability to evolve; designs reflect strategic vision, awareness of non-functional requirements, and future product flexibility.
• Use AI to explore and validate architectural patterns and decisions; design AI-augmented workflows (e.g., automated code generation, incident analysis) that multiply team output and enable engineers at all levels to work more effectively.
• Establish guardrails for safe and responsible AI usage across your team, covering security, compliance, and output correctness.
• Drive best practices across the organization; lead initiatives to eliminate tech debt and prepare the codebase for future roadmap requirements.
• Critically influence large, cross-team projects—ensuring execution without delay or compromise, and anticipating and removing barriers of all kinds.
• Partnering with design to define a mobile design system and UX heuristics.
• Owning mobile CI/CD, app release process, and SDK/framework upgrades.
• Bring critical thinking and drive shared understanding in ambiguous situations; given a clear vision, create a strategy; given a clear strategy, define a sequence of objectives.
• Provide a system-wide view to the engineers you work with; share architectural improvements across the tech org to build buy-in and drive broad implementation.
• Develop strong working relationships cross-functionally and with business stakeholders; make sound tradeoffs between competing needs across short- and long-term horizons.
• Empower engineers to set ambitious goals and turn vision into reality; mentor and develop engineers across the organization, not just your immediate team.

What success looks like in this role

• Architectural Ownership – You are responsible for a team’s architecture. Your designs are exemplary—others reference them as the standard for engineering excellence across the org.
• AI-Augmented Engineering – You design workflows and tooling that make AI a force multiplier for your team. You establish guardrails that keep AI usage safe, compliant, and high-quality.
• Strategic Clarity – You turn vision into strategy and strategy into objectives. You bring structure and shared understanding to the most ambiguous problems on your team and across the org.
• Cross-Org Influence – You drive best practices beyond your immediate team. Engineers and leaders across the organization seek your input on the hardest technical problems.
• Engineering Excellence – You lead large-scale initiatives to reduce tech debt, improve architecture, and raise the quality bar. You leave every system better than you found it.
• People & Org Health – You empower engineers to do their best work—providing proper context, mentoring across levels, and fostering an inclusive, high-trust culture.
• Operational Reliability – You handle escalations reliably and lead high-stakes investigations with calm, clear communication. You drive systemic improvements to reduce future incidents.

What you’ll bring

• At least 10 years experience as a software engineer
• At least 5 years of cumulative experience or exposure developing mobile apps on both Flutter (Dart) and React Native (JS/TS)
• Uses AI to explore and validate architectural decisions, design AI-augmented engineering workflows, and establish quality and safety guardrails for AI-assisted work across a team
• Track record of proactive and collaborative leadership style
• Track record of technical leadership, creating clarity from ambiguity

The target base salary range for this position is $208,000 - 258,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

The Role

DEPT® is seeking a hybrid Technical Product & Program Manager (TPM) to drive the day-to-day execution of a high-velocity AI-enablement engineering partnership program for a premier global enterprise client. In this role, you will operate at the intersection of product strategy and agile delivery, bridging the gap between localized business stakeholders and a dedicated team of embedded engineers.

You will act as the shared strategic lead across two distinct enterprise business units, directly managing the project workflow for a pod of Forward Deployed Engineers (FDE). Partnering closely with the overarching Group Director, Program Management and the Senior Engineering Lead, you will translate raw marketer ideation and low-code prototypes into strict technical sprints, unblock development queues, and actively manage the day-to-day workflow within the client’s proprietary task and issue-tracking ecosystems.

What you’ll do

Product translation & requirements gathering

• Translate the vision: Partner directly with marketing and business stakeholders to evaluate their custom AI concepts and “vibe-coded” prototypes. Translate these functional mockups into rigorous, actionable technical requirements and user stories for your engineering pod.
• Help define the MVP: Act as the product owner for your specific business units, helping stakeholders prioritize features, define and document business logic, and help determine what is required for a rapid prototype versus a full production build.

Agile execution & workflow management

• Run your program engine: Own the day-to-day sprint management and task execution for your dedicated pod of embedded engineers.
• Master the internal ecosystem: Actively manage and maintain project momentum within the client’s complex, proprietary enterprise task-flow and bug-tracking systems. You will ensure every ticket is properly routed, dependencies are logged, and code-review queues are unblocked.
• Clear the path: Proactively identify and help resolve technical dependencies - such as complex infrastructure permissions, environment setups, and data access approvals - before they slow down engineering velocity.

Cross-pollination & delivery

• Bridge the business units: Serve as a shared resource across two distinct enterprise verticals. You will build deep subject matter expertise in both areas and proactively cross-pollinate technical learnings, ensuring that a breakthrough in one unit is leveraged by the other.
• Ensure SLA compliance: Track and enforce service level agreements (SLAs) for different technical tracks, ensuring your engineering pod delivers rapid prototypes and safe testing environments on time and on budget.
• Maintain architectural alignment: Work closely with the central technical governance team to ensure all localized builds meet strict enterprise architecture, data privacy, and security standards.

What you’ll bring

• Hybrid expertise: 5+ years of experience acting as a Technical Program Manager, Technical Product Manager, or Agile Scrum Master - ideally blending the strategic “why” of product management with the executional “how” of program delivery.
• System navigation: Deep experience operating within complex, proprietary enterprise ticketing, task, and bug-tracking systems (e.g., Jira, Azure DevOps, or proprietary big-tech internal equivalents).
• Technical fluency: A strong understanding of modern web application architecture, API integrations, cloud environments, and emerging AI/LLM capabilities. You do not need to write code, but you must be able to hold your own in deep technical architectural discussions with senior engineers.
• Cross-functional agility: Proven ability to manage competing priorities across multiple distinct business units simultaneously, seamlessly context-switching between different stakeholder needs.
• Unblocker and helper mentality: A relentless, proactive approach to identifying bottlenecks - whether they are bureaucratic approval queues or technical dependencies - and actively clearing the path for your developers.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range

$96,200—$135,000 USD

Cynch AI is a Series A company that has grown revenue 4x in the past year. We build neuro‑symbolic AI applications for our accounting firm, Aardvark Tax Advisors, so our tax professionals can focus on the work and decisions that matter most. We are growing both organically and through strategic acquisitions, with a mix of remote and onsite employees and offices in San Francisco, the South Bay, and the East Bay.

We are looking for a senior software engineer who has fully embraced AI tooling and wants to stay at the forefront of how modern engineering teams move faster, build higher‑quality software, and solve more ambitious problems. This is a full stack role with a backend bias: you’ll work across the stack, but the hardest problems are in the data model, execution engines, and reliability—not just the UI or API surface.

The kind of work you may own here includes building execution engines for AI‑assisted tax workflows, document‑processing pipelines, data models for complex domain logic, systems for tracing and auditing automated decisions, integrations with tax/accounting platforms, and internal platforms that allow a small operations team to handle substantially more customer volume. You do not need prior tax or accounting experience, but you should have experience building production software where correctness, performance, and reliability really mattered.

What You’ll Do

• Work with founders, product, AI, operations and domain experts as you fully own substantial product and platform work from problem definition through production rollout.
• Build backend systems that can handle real production complexity: clear APIs, well‑modeled data, reliable execution, useful observability, and maintainable code.
• Turn messy operational workflows into clean software abstractions, internal tools, automations, and customer‑facing features.
• Continuously help the team discover where AI meaningfully improves software quality and velocity, and where it does not.
• Improve the engineering system itself: better tools, better patterns, better deployment practices, better observability, fewer repeated mistakes, and less accumulated technical debt.
• Mentor other engineers by raising the quality of design discussions, implementation choices, reviews, and production ownership.

How We Use AI

We are all‑in on AI‑assisted development, but with high standards for rigor. Your default process should integrate AI tools into your daily engineering workflows to continuously improve velocity and quality.

Engineers who thrive here use AI to explore designs, generate and test implementations, debug unfamiliar code, refactor safely, improve observability, and accelerate learning—while maintaining high standards for correctness, maintainability, and production quality. We are not looking for people who simply generate code and hope it works; we are looking for engineers who use AI to move faster because they already have the technical judgment to evaluate, constrain, test, and improve what it produces.

Technologies We Use

You do not need to know every technology we use, but you should be excited to work with a similar stack and learn quickly where needed.

• TypeScript, Python, Julia, Java, Go, Datalog
• Knowledge graphs, ontologies, neuro‑symbolic AI
• AWS EC2, ECS, RDS (postgres), Lambda, S3, Bedrock

Strong candidates often come from backgrounds such as data platforms, developer tools, workflow automation, compilers/languages, ML infrastructure, or enterprise SaaS platforms (fintech, tax/accounting software, healthtech) where backend systems must be correct, reliable, and scalable.

Who We’re Looking For

• Deep backend expertise and the ability to work across the stack, including frontend product experiences when needed.
• Has been directly responsible for a production system where correctness, performance, reliability, or scale created meaningful engineering complexity.
• Has designed data models, execution paths, background jobs, queues, retries, observability, and operational workflows for systems that had to keep working under real production load and real failure modes.
• Experience building systems where the core challenge was technical depth: workflow execution, rule evaluation, document processing, search/indexing, data pipelines, distributed jobs, domain‑specific language implementation, or correctness‑sensitive automation.
• Experience working in an early‑stage environment where requirements are incomplete, priorities shift, and ownership is broad.
• Strong product judgment: you ship code that actually solves the problem.
• You have operated at a level where you were trusted to own ambiguous, technically complex systems end‑to‑end, make architecture decisions, debug production issues, and raise the engineering bar for others.
• You can lead projects, take feedback, engage in thoughtful discussion, and get the work done.

We are looking for someone whose recent work goes beyond marketing sites, simple CRUD applications, prompt wrappers, prototypes, or frontend‑only product surfaces. The core of this role is building the underlying systems—data models, execution engines, observability, and controls—that make AI‑assisted workflows reliable, auditable, and useful in production, not just building UI around an LLM API.

How to Apply

As part of your application, please include a brief description (4–8 sentences) of the most technically complex production system you have built or owned. We are especially interested in the data model, algorithms, scale, reliability constraints, failure modes, and what you personally owned. Specific, concrete answers are much more useful than polished summaries; a little messy is much better than grand, generic language.

Medical, Dental, Vision, Life, LTD, 401k (with match)

Work Environment:

• Hybrid: San Francisco
• Open to Remote for Exceptional Candidates.
• California base salary range: $190,000–$240,000

Join EVOTEK: North America’s Premier Digital Business Enabler

As North America’s premier enabler of secure digital business, we integrate cutting-edge technical expertise across data center, network, security, cloud, and communications domains. By delivering cohesive digital solutions, we help businesses drive measurable impact and accelerate their transformation.

Our award-winning culture is the cornerstone of everything we do. Recognized multiple times by _Inc. Magazine_ as a “Best Place to Work”, we’re proud to create an environment where innovation and collaboration thrive. Locally, we’ve been honored by _The San Diego Business Journal_ as a “Best Place to Work” more than seven times, and our excellence is reflected in accolades like CRN’s “Solution Provider 500”, “Tech Elite 250”, and “Top 150 Growth Companies”. We’ve also earned a spot among CRN’s “Triple Crown” award winners.

If you’re ready to be part of a team that values innovation, culture, and business impact, EVOTEK is the place for you.

The Platform Architect will serve as a client-facing technical strategist and solution designer, responsible for architecting complex enterprise solutions.  This role combines deep technical expertise with strong pre-sales and consultative skills to elicit requirements, drive solution design, align to business objectives, build customer confidence, and position successful delivery.

Role Summary

• Drive pre-sales activities in collaboration with sales teams to perform technical discovery, identify client needs, and craft detailed solution designs and proposals.

• Build and maintain independent relationships with clients and prospects.

• Design and present architectures for on-prem, cloud, or hybrid solutions involving domain expertise in infrastructure, data, and AI.

• Develop scalable virtualization and containerization strategies to support modernization and multi-cloud deployments.

• Integrate data management, analytics, and AI/ML capabilities into platform architectures to drive business outcomes.

• Lead technical presentations and demonstrations to customers, clearly articulating the value of proposed solutions.

• Evaluate and recommend hardware and software technologies, leveraging vendor relationships to shape optimal solutions.

• Support proposal development, RFP responses, and pricing strategies from an architectural perspective.

• Provide technical assurance during implementation and handoff to delivery teams, ensuring design integrity.

• Produce architecture documentation, high-level designs, and bill of materials.

• Stay current with emerging technology trends in infrastructure, cloud, data, and AI to guide clients toward innovative solutions.

• 10+ years of experience in enterprise architecture, systems integration, or platform engineering.

• Proven track record in pre-sales architecture or technical consulting within a systems integrator or vendor environment.

• Expertise in on-prem infrastructure architecture (compute, storage, networking) and leading cloud platforms (AWS, Azure, GCP).

• Strong proficiency in virtualization (VMware, Hyper-V) and container technologies (Docker, Kubernetes, OpenShift).

• Experience designing and integrating data platforms, analytics tools, and AI/ML frameworks into enterprise systems.

• Excellent communication, presentation, and customer engagement skills with the ability to influence technical and executive audiences.

• Certifications in relevant technologies such as AWS Solutions Architect, Azure Solutions Architect Expert, VMware Certified Design Expert, or Kubernetes certifications are highly advantageous.

• Understanding of enterprise security principles, compliance requirements, and solution governance.

• Salary commensurate with years’ of experience, technical expertise and geographic location.

• Salary range: $170,000 to $220,000.

• Performance bonuses.

• Benefits package that includes 100% paid medical, dental and vision for the employee.

• 401(k) with employer match.

• Strong company culture.

• Flexible PTO policy.

• Flexible working arrangements.

• Annual company overnight retreat

Equal Opportunity Employer

EVOTEK believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

We are looking for a Software Engineer to join our team in Brazil, at a Mid-level or Senior level, with strong experience building modern software systems using .NET and Next.js.

You will work across backend and frontend development, contributing to system architecture, engineering practices, and the continuous improvement of software delivery. We are particularly interested in engineers who are already applying AI-assisted software engineering techniques in their day-to-day development workflows, with practical experience using Specification-Driven Development (SDD) and AI coding tools.

The ideal candidate combines strong hands-on development skills with architectural thinking, autonomy, and the ability to operate effectively in fast-paced engineering environments.

Key Responsibilities

• Develop scalable backend services and APIs using .NET.
• Build modern, maintainable frontend applications using Next.js.
• Contribute to software architecture decisions, technical design, and evolution of existing systems.
• Work comfortably within CI/CD pipelines, ALM processes, and corporate engineering practices.
• Apply AI-assisted software engineering techniques to improve development, refactoring, debugging, testing, and overall developer productivity.
• Collaborate with engineering teams in a fast-paced environment, maintaining strong communication and technical autonomy.

Essential Requirements

• Minimum 7 years of professional experience in software development.
• Solid understanding of software and systems architecture.
• Experience working in Agile and fast-paced engineering environments.
• Ability to work autonomously while maintaining clear communication and alignment with the team.

Nice to Have

• Practical experience applying AI to software development, particularly SDD and AI-assisted engineering techniques.

• Experience working with AWS and cloud-based architectures.

• Previous experience working in large-scale corporate environments. Location and Working Model

• Based in São Paulo or within a reasonable commuting distance.

• Comfortable working in a hybrid model.

What’s in it for you?

• Autonomy - Got an idea? Form an Initiative Circle, take ownership, run with it, and see it through to delivery.
• Our People - You’ll be working alongside Craftspeople who share your interest in learning, whether that’s on a client project or contributing to our internal projects.
• Training - No fixed training budget. So long as the course is relevant for the company and you’ll do a lightning talk on the subject, we’re happy to pay for it.
• Hybrid Working Model - Work 3⁄4 times per week at our Clients offices

Everyone should have the right to bring their whole self to work and be celebrated for who they are. Our people are hired purely on their commitment to these values and their ambition to deliver outstanding results for our clients. Codurance is proud to be an Equal Opportunities Employer and is committed to fostering an inclusive workplace.

About Emplifi

Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide. Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage.

About the Product Team

At Emplifi, our mission is to transform how digital marketing—especially on social—is done, and how consumers connect with brands in the 21st century.

Our Product team sits at the heart of this mission. We build and evolve a data-driven SaaS platform that helps global enterprises market smarter. By bridging customer needs, business goals, and technical innovation, we break down silos, foster collaboration, and use insights to guide smart, impactful decisions.

About the Role

We’re looking for an experienced, data-driven Senior Product Manager to shape the future of Emplifi’s Data Insights capabilities — a core product area that enables brands to understand conversations, uncover emerging topics, and act on market signals that matter most.

This is about building intelligence that helps brands understand what people care about, how perceptions evolve, and where opportunities arise across digital channels. You’ll be leading a product area that helps marketers and strategists collect the right data and turn them into actionable insight—at scale.

You’ll own the roadmap, vision, and execution for this strategic capability, partnering closely with design, engineering, data science, and go-to-market teams to create powerful, intuitive experiences for enterprise users. This includes managing integrations with external data providers to ensure scalable, high-quality access to insights.

This position is remote/hybrid from within the Czech Republic, the UK, France, or Germany.

Why This Role Matters

In today’s world, tracking discourse, sentiment, and context across digital sources gives brands a competitive edge. Organizations that move fast to uncover trends, surface risks, and respond to emergent feedback win. You’ll lead a product at the intersection of data, AI, and strategy helping the world’s leading brands stay in tune with conversations, perceptions, and signals that shape their markets.

We’re looking for someone who:

• Is passionate about turning complex, unstructured data into clear insight and action
• Understands how enterprise marketers, analysts, and strategists use insights to guide decisions
• Can translate business challenges into scalable, data-driven solutions powered by AI and analytics
• Thrives in a space where technology, storytelling, and customer empathy meet

What You’ll Do Here

• Own the vision and roadmap for one of the Data Insights product line — setting direction based on customer needs, market dynamics, and company goals
• Drive product discovery - talking to customers (brands and retailers), observing behavior, synthesizing data, and identifying unmet needs and opportunities
• Translate ideas into execution - write clear requirements, work with design and engineering, and iterate fast to deliver impactful, high-quality solutions
• Be a market expert - understand the competitive landscape and adjacent categories, monitor trends in ecommerce and AI, and translate them into product strategy
• Manage data partnerships and integrations- oversee connections with third-party data providers and APIs, ensuring consistent, reliable data access, evaluate vendor performance, react quickly to API or data schema changes, and balance product impact against integration costs
• Partner cross-functionally - collaborate with Sales, Customer Success, Marketing, and Leadership to position the product for success across the customer lifecycle
• Measure what matters - define success metrics, analyze outcomes, and refine based on learnings to ensure continuous improvement and customer value

What You’ll Bring to Us

• 3+ years of experience in Product Management, ideally in B2B SaaS
• Track record of product impact – You’ve successfully led products through key stages of their lifecycle, whether taking over complex existing solutions or driving new launches, and can demonstrate how you improved outcomes and measured results
• Deep familiarity with AI in practice — you actively use AI tools to enhance your workflow and have experience defining, delivering, and iterating on AI-powered features that create tangible value for users
• High autonomy & maturity – You’re ready to own a product stream within your first 90 days, defining strategy, uncovering new problems, and driving delivery without hand-holding
• Global mindset – Comfortable collaborating with colleagues and customers across time zones and cultures
• Agile mindset – Experienced in iterative releases, and data-driven optimisation
• Technical fluency & AI awareness – You can talk architecture with engineers, understand how complex distributed systems fit together, and spot opportunities to apply the latest AI/ML advances to solve customer problems
• Fluent, persuasive communicator – You write, present, and negotiate confidently in English while actively listening, distilling insights, persuading stakeholders, and selling product value
• Proactive problem-solver – You spot issues, rally the right people, and deliver solutions, no waiting for task lists

BONUS POINTS

• Experience with managing products that rely on external or third-party data sources, comfortable analyzing ROI, negotiating data costs, and adapting quickly to changes in API availability or pricing
• Experience with analytics, data visualization, or insight-generation tools
• Background in social media, audience research, or digital strategy
• Passion for empowering organizations to make smarter, faster, data-driven decisions

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• AI-first workplace, with access to leading AI tools (ChatGPT, Claude, Gemini, and more), empowering you to work smarter, innovate faster, and build AI skills for the future
• Flexible working environment
• Work in an international environment in our modern offices in Karlín, with our big terrace and our own grill
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

Consequential Work. Dedicated People.

About Onebrief

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination.

Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real.

We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world.

Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth.

WHY THIS ROLE EXISTS

As a Staff Simulation Data Modeler at Onebrief, you own the ground truth that AtomEngine’s entire simulation stands on.

AtomEngine is our proprietary, cloud-based game engine that makes the world playable to solve real-world military problems — and every scenario it runs is only as credible as the entities inside it. You’ll build and defend that credibility: directing AI agents to research and construct entities at scale, codifying the standards and formulas that make and keep the catalog accurate, and stress-testing your own assumptions in competitive wargames before a customer ever finds the gap.

As a Simulation Data Modeler you own the AtomEngine entity catalog end to end — not just the entities themselves, but the sources, the standards, parametric formulas, tooling, and test coverage that make them credible. You’ll direct AI agents to do the bulk of first-pass research, data entry, and testing at scale, while you focus on the judgment calls: what “right” looks like, where the catalog is weakest, and how to prove it’s correct. You’ll partner closely with Customer Relations to prioritize what gets built next, with Engineering to automate testing, and with other Content Creators in competitive wargames designed to break your own assumptions before a customer does.

Key Responsibilities

Catalog strategy & prioritization

• Lead catalog strategy across multiple catalog segments. Build and maintain a structured catalog of all entities to be created across all service branches, nations, and eras — tracking completion, freshness, and data confidence for each segment.

• Partner with Customer Relations to translate customer and field feedback into a prioritized roadmap for which catalog segments matter most right now.

Standards & tradecraft

• Research the sources and codify the governing principles that any agent (human or AI) must follow when building entities.

• Research and adopt or develop defensible formulas for weapon effects, sensor effects, fuel burn, survivability, and other performance models; make calls on when to adapt existing precedent versus build an original model from scratch; defend those models directly to customers and SMEs. Partner with Engineering on implementation.

• Create & maintain a trusted network of subject matter experts you can pull in to ground the toughest modeling calls in real-world judgment.

Agent-directed production

• Use modern agentic AI workflows as your primary force multiplier: design prompts, review loops, and guardrails that other analysts and their agents adopt to handle first-draft research, data entry, and documentation at scale, while you supervise for accuracy and catch what they miss.

• Envision and define requirements for tools that accelerate the team’s workflow further, and partner with Engineering to help build them.

Verification, validation & accreditation (VV&A)

• Lead the ongoing VV&A across multiple catalog segments: is it accurate, is it tested, and can you prove it.

• Direct which automated test batteries get built and why, partnering with Engineering to design and implement automated tests that run continuously against the content catalog, catching regressions and inconsistencies before they reach customers.

• Organize and run competitive wargames against other Simulation Content Creators and Customer Relations to stress-test your own entities and assumptions, using the results to validate or correct parametric data.

• Continually interrogate the catalog and drive its ongoing improvement.

Knowledge & documentation

• Lead documentation standards across the team, and author internal and external-facing knowledge articles that defensibly explain the model’s logic and sourcing to “show your work” so customers and internal teams trust the numbers.

• Train and mentor other analysts on the tradecraft, rubrics, and VV&A methods you’ve established.

Minimum Qualifications

• Strong research and analytical skills, with the judgment to make sound assumptions when source data is incomplete or conflicted.

• Demonstrated ability to direct AI agents productively, writing clear instructions, structuring review checkpoints, and catching agent errors, rather than doing all research and data entry by hand.

• Comfort with quantitative modeling: you can reason about and sanity-check formulas for things like weapon effects, fuel consumption, or survivability, even if you’re not writing production code yourself.

• Strong organizational skills: you can build and maintain a catalog/tracking system spanning hundreds of items without losing the thread on what’s fresh, what’s stale, and what’s next.

• Concise, effective written and verbal communication — you’ll be authoring standards documents and knowledge articles that other people and agents must be able to follow exactly.

• A wargamer’s mindset: you care whether the simulation is right, not just whether it runs.

• Comfortable serving as the escalation point for contested technical calls, and defending those calls directly to customers or subject matter experts.

Preferred Qualifications

• Experience with game modding tools, editors, or simulation authoring environments (hobbyist or professional).

• Experience partnering with engineering on test automation or QA tooling.

• Familiarity with military doctrine, force structure, or platform performance data.

• Experience with version control and bug-tracking systems.

• Experience mentoring, training, or setting technical standards adopted by other analysts or contributors.

Note that this role will evolve as modern workflows continue to.

Notice to Third Party Recruitment Agencies

Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

The Role

DEPT® is seeking a hybrid Technical Product & Program Manager (TPM) to drive the day-to-day execution of a high-velocity AI-enablement engineering partnership program for a premier global enterprise client. In this role, you will operate at the intersection of product strategy and agile delivery, bridging the gap between localized business stakeholders and a dedicated team of embedded engineers.

You will act as the shared strategic lead across two distinct enterprise business units, directly managing the project workflow for a pod of Forward Deployed Engineers (FDE). Partnering closely with the overarching Group Director, Program Management and the Senior Engineering Lead, you will translate raw marketer ideation and low-code prototypes into strict technical sprints, unblock development queues, and actively manage the day-to-day workflow within the client’s proprietary task and issue-tracking ecosystems.

What you’ll do

Product translation & requirements gathering

• Translate the vision: Partner directly with marketing and business stakeholders to evaluate their custom AI concepts and “vibe-coded” prototypes. Translate these functional mockups into rigorous, actionable technical requirements and user stories for your engineering pod.
• Help define the MVP: Act as the product owner for your specific business units, helping stakeholders prioritize features, define and document business logic, and help determine what is required for a rapid prototype versus a full production build.

Agile execution & workflow management

• Run your program engine: Own the day-to-day sprint management and task execution for your dedicated pod of embedded engineers.
• Master the internal ecosystem: Actively manage and maintain project momentum within the client’s complex, proprietary enterprise task-flow and bug-tracking systems. You will ensure every ticket is properly routed, dependencies are logged, and code-review queues are unblocked.
• Clear the path: Proactively identify and help resolve technical dependencies - such as complex infrastructure permissions, environment setups, and data access approvals - before they slow down engineering velocity.

Cross-pollination & delivery

• Bridge the business units: Serve as a shared resource across two distinct enterprise verticals. You will build deep subject matter expertise in both areas and proactively cross-pollinate technical learnings, ensuring that a breakthrough in one unit is leveraged by the other.
• Ensure SLA compliance: Track and enforce service level agreements (SLAs) for different technical tracks, ensuring your engineering pod delivers rapid prototypes and safe testing environments on time and on budget.
• Maintain architectural alignment: Work closely with the central technical governance team to ensure all localized builds meet strict enterprise architecture, data privacy, and security standards.

What you’ll bring

• Hybrid expertise: 5+ years of experience acting as a Technical Program Manager, Technical Product Manager, or Agile Scrum Master - ideally blending the strategic “why” of product management with the executional “how” of program delivery.
• System navigation: Deep experience operating within complex, proprietary enterprise ticketing, task, and bug-tracking systems (e.g., Jira, Azure DevOps, or proprietary big-tech internal equivalents).
• Technical fluency: A strong understanding of modern web application architecture, API integrations, cloud environments, and emerging AI/LLM capabilities. You do not need to write code, but you must be able to hold your own in deep technical architectural discussions with senior engineers.
• Cross-functional agility: Proven ability to manage competing priorities across multiple distinct business units simultaneously, seamlessly context-switching between different stakeholder needs.
• Unblocker and helper mentality: A relentless, proactive approach to identifying bottlenecks - whether they are bureaucratic approval queues or technical dependencies - and actively clearing the path for your developers.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range

$96,200—$135,000 USD

Sprout Social is looking for a Senior System Administrator to join our IT team. In this role, you’ll be a key player in maintaining and enhancing the technological backbone of our company. Our environment is dynamic and forward-thinking, and we’re looking for someone who can not only keep up but also bring fresh ideas and perspectives to the table.

Why join Sprout’s IT team?

Joining Sprout’s IT team means being part of our central internal operations model, working alongside adjacent teams like AI & Automation and Business Systems. This structure is a fantastic opportunity for anyone looking to grow their career in technology. You’ll get to experience a range of projects across our discipline, a rarity in many organizations. Our setup allows for quick, efficient collaboration with minimal friction or red tape. As a member of this team, you’ll have the space to stretch beyond your core functions and make a significant impact on the broader organization. In essence, the work you do here is not only valued, but you’ll feel its importance every day.

What you’ll do

As a Senior Systems Administrator, you’ll provide technical assistance to our end-users while looking for ways to improve their overall experience. You’ll become well-versed in our tooling and systems and play a crucial role in their maintenance. As the newest member of our team, your perspective will be particularly valuable. We’re eager for you to share your fresh ideas and feedback on our processes, helping us to see things from a new angle and continuously improve.

What you’ll bring

We are seeking a unique blend of talents in our next Senior Systems Administrator: a quick learner, a collaborative team player, and someone who excels in self-management. You’ll have the ability to independently identify and act on priorities, a skill we trust and value highly. At the same time, your collaborative spirit ensures you remain an integral part of our team, contributing to the improvement and enhancement of our tools and services. If you’re someone who thrives in a dynamic, fast-paced environment and enjoys solving complex problems through technology, all while staying connected and engaged with the team, we’re eager to meet you!

T he minimum qualifications for this role include:

• 4+ years experience as a Systems Administrator
• Requirement to work from our Kraków office at least one day per week
• Proven technical support experience with both Apple and Windows computers
• Capable of lifting 30+ pounds

Preferred qualifications for this role include:

• Proven capability in managing and maintaining IT Inventory, particularly employee computers, with experience in MDM solutions such as JAMF and InTune
• A strong understanding of Generative AI and Large Language Models
• Advanced experience in troubleshooting Conference Room Technology, with a preference for expertise in Zoom Rooms
• Experience managing conference room technology, such as Zoom
• Experience with Jira administration
• Demonstrated experience providing IT onboarding and offboarding

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to supporting our usersLearn our existing tooling and technologies and begin taking on a variety of support tickets
• Work with the internal IT team to identify some of the potential areas of improvement
• Become knowledgeable on various technical procedures including: onboarding/offboarding, event hosting, inventory management, and customer serviceUnderstand our conference room technologies and provide support surrounding these physical locations
• Participate in team meetings and bring your ideas to the table
• Begin participating in meetings to welcome new employees.

Within 3 months, you’ll start hitting your stride by:

• Work with your manager and teammates to create and prioritize quarterly team goals
• Begin making recommendations for improving our processes and internal documentation
• Become an expert on answering, prioritizing, and escalating support tickets for the organization and serve as a resource for escalation to the other members of the team
• Build connections with members from other teams through active networking and community-building.

Within 6 months, you’ll be making a clear impact through:

• Participate in the maintenance and upkeep of our IT and AV inventory
• Assess and upgrade users’ equipment as it pertains to our policies and goals
• Assist with upgrading users’ equipment as it pertains to our policy
• Become an escalation point for all complex IT issues that may arise amongst the team
• Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth
• Contribute towards documenting our processes within the knowledge base for all internal and end-user processes.

Within 12 months, you’ll make this role your own by:

• Be a go-to expert on all IT support tickets across the organization
• Continuously improve and maintain the various conference rooms and AV systems, adapting to changing requirements and needs throughout our offices
• Assisting in the management of our core IT tooling
• Surprise us! Use your unique ideas and abilities to contribute to Sprout IT and our user experience in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Stock Ownership (RSUs): Eligibility for Restricted Stock Units (RSUs)
• Generous Paid Time Off: 26 paid days off annually, in addition to bank holidays and extra company-wide “Rest & Recharge” days.
• Paid Parental Leave: We support all growing families with 20 weeks of paid leave for birthing parents and 16 weeks of paid leave for non-birthing parents.
• Lifestyle Spending Account (LSA): An annual $600 USD fund to support your personal well-being. This can be used for gym memberships, health expenses, hobbies, or other wellness needs.
• Remote & Hybrid Work Support: A flexible, remote-first model supported by a one-time $550 USD home office setup stipend and a monthly internet reimbursement.
• Mental Health & Well-being: Access to dedicated mental health resources and company-wide wellness programs.
• International Travel: Opportunities to travel to our Chicago HQ for team meetups and collaboration.
• Kraków Office Perks: A daily 50 zł lunch stipend when you choose to work from our office.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: 15,500 - 16,500 monthly on B2B contract. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is PLN 15,500 - 23,000 monthly.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

#LI-REMOTE

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Alloy is where you belong!

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world’s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc.Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

The Talent Acquisition team shapes who Alloy becomes. We sit close to leadership, we treat sourcing as a craft, and we care about precision over volume. This is not a fill-the-req function: what we build here determines how Engineering, Product, and GTM get built. Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you’ll do

The best hires rarely come from a job post. They come from someone who found them first. You’ll own outbound sourcing at Alloy, leading on Engineering searches while supporting Product and GTM, and you’ll own how AI-powered sourcing gets done here.

• Own sourcing strategy for Engineering roles and support Product and GTM searches, building talent maps of the strongest candidates in our key hiring areas.
• Write outreach that people with options actually answer: specific, credible, personalized, and worth their time.
• Run parallel pipelines across competing roles, independently and in close partnership with TA partners.
• Source beyond LinkedIn: technical communities, open source contributions, research papers, referral networks, and events.
• Turn market research into intelligence the team acts on, from competitive landscapes to emerging talent pools to what candidates are asking about.
• Track outreach conversion and pipeline metrics, report pipeline health clearly to recruiters and leadership, and iterate on what the data tells you.
• Own our AI-augmented sourcing workflow, putting tools like Noon.ai and Gem to work, using automation to extend your reach rather than replace your judgment, and codifying playbooks and talent maps the team adopts.

What we’re looking for

Must-haves:

• 6+ years of sourcing or research-focused recruiting experience, ideally at a high-growth tech company or fintech.
• Proven track record sourcing technical talent (Data Science, Software Engineering, Security, Product, G&A, and GTM) with a strong emphasis on passive candidate engagement.
• Real AI fluency: you’ve put agentic sourcing tools to work in live searches, and you know where AI extends your reach and where your judgment wins.
• Expert-level command of LinkedIn Recruiter, including advanced Boolean, InMail strategy, and pipeline tracking.
• Hands-on experience with Gem and a clear understanding of how sourcing integrates with an ATS like Greenhouse or Ashby.
• You track your numbers and iterate on them, and your outreach to technical audiences reads like it came from a person, not a sequence.
• Experience running market research to inform sourcing strategy and talent mapping.

Nice-to-haves:

• Experience sourcing GTM roles (Sales, Marketing, Customer Success).
• Background building sourcing programs or channel strategies from scratch.
• You’ve configured agentic AI sourcing workflows that actually run, beyond off-the-shelf defaults.
• Experience nurturing talent through programs like meetups and grassroots networking.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $155,000 to $175,000.

Benefits and Perks

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation
• Eligible new parents receive 16 weeks of paid parental leave
• Home office stipend for new employees
• Annual learning & development stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
• Hybrid work environment: our employees local to NYC are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday, most employees Zoom into work from home while some take advantage of the quieter office.

How to Apply

Apply right here! You’ve found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated base compensation range for this role; however, pay may vary depending on relevant job-related knowledge, high-demand skills, and/or experience. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be able to discuss further compensation details and what you can expect for your particular candidacy.

New York City Salary Range

$155,000—$175,000 USD

Alloy is where you belong!

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world’s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc.Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

The Talent Acquisition team shapes who Alloy becomes. We sit close to leadership, we treat sourcing as a craft, and we care about precision over volume. This is not a fill-the-req function: what we build here determines how Engineering, Product, and GTM get built. Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you’ll do

The best hires rarely come from a job post. They come from someone who found them first. You’ll own outbound sourcing at Alloy, leading on Engineering searches while supporting Product and GTM, and you’ll own how AI-powered sourcing gets done here.

• Own sourcing strategy for Engineering roles and support Product and GTM searches, building talent maps of the strongest candidates in our key hiring areas.
• Write outreach that people with options actually answer: specific, credible, personalized, and worth their time.
• Run parallel pipelines across competing roles, independently and in close partnership with TA partners.
• Source beyond LinkedIn: technical communities, open source contributions, research papers, referral networks, and events.
• Turn market research into intelligence the team acts on, from competitive landscapes to emerging talent pools to what candidates are asking about.
• Track outreach conversion and pipeline metrics, report pipeline health clearly to recruiters and leadership, and iterate on what the data tells you.
• Own our AI-augmented sourcing workflow, putting tools like Noon.ai and Gem to work, using automation to extend your reach rather than replace your judgment, and codifying playbooks and talent maps the team adopts.

What we’re looking for

Must-haves:

• 6+ years of sourcing or research-focused recruiting experience, ideally at a high-growth tech company or fintech.
• Proven track record sourcing technical talent (Data Science, Software Engineering, Security, Product, G&A, and GTM) with a strong emphasis on passive candidate engagement.
• Real AI fluency: you’ve put agentic sourcing tools to work in live searches, and you know where AI extends your reach and where your judgment wins.
• Expert-level command of LinkedIn Recruiter, including advanced Boolean, InMail strategy, and pipeline tracking.
• Hands-on experience with Gem and a clear understanding of how sourcing integrates with an ATS like Greenhouse or Ashby.
• You track your numbers and iterate on them, and your outreach to technical audiences reads like it came from a person, not a sequence.
• Experience running market research to inform sourcing strategy and talent mapping.

Nice-to-haves:

• Experience sourcing GTM roles (Sales, Marketing, Customer Success).
• Background building sourcing programs or channel strategies from scratch.
• You’ve configured agentic AI sourcing workflows that actually run, beyond off-the-shelf defaults.
• Experience nurturing talent through programs like meetups and grassroots networking.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $155,000 to $175,000.

Benefits and Perks

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation
• Eligible new parents receive 16 weeks of paid parental leave
• Home office stipend for new employees
• Annual learning & development stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
• Hybrid work environment: our employees local to NYC are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday, most employees Zoom into work from home while some take advantage of the quieter office.

How to Apply

Apply right here! You’ve found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated base compensation range for this role; however, pay may vary depending on relevant job-related knowledge, high-demand skills, and/or experience. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be able to discuss further compensation details and what you can expect for your particular candidacy.

New York City Salary Range

$155,000—$175,000 USD